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Customer Service Phone Jobs in Alabama (NOW HIRING)

Manage incoming phone calls * Tech intellect is a must (Microsoft 365) * Identify and assess ... Proven customer support experience or experience as a Client Service Representative * Strong phone ...

Medical Phone Operator

Fairhope, AL · On-site

$14.50 - $18/hr

... Phone Operator to join our team in Fairhope, Alabama. In this important role, you will serve as a ... Previous customer service or medical office experience is preferred, but we are willing to train ...

Medical Phone Operator

Mobile, AL · On-site

$13.25 - $16.75/hr

... Phone Operator to join our team in Mobile, Alabama. In this important role, you will serve as a ... Previous customer service or medical office experience is preferred, but we are willing to train ...

Medical Phone Operator

Mobile, AL · On-site

$13.25 - $16.75/hr

... Phone Operator to join our team in Mobile, Alabama. In this important role, you will serve as a ... Previous customer service or medical office experience is preferred, but we are willing to train ...

Medical Phone Operator

Mobile, AL · On-site

$13.25 - $16.75/hr

... Phone Operator to join our team in Mobile, Alabama. In this important role, you will serve as a ... Previous customer service or medical office experience is preferred, but we are willing to train ...

Medical Phone Operator

Mobile, AL · On-site

$13.25 - $16.75/hr

... Phone Operator to join our team in Mobile, Alabama. In this important role, you will serve as a ... Previous customer service or medical office experience is preferred, but we are willing to train ...

Medical Phone Operator

Fairhope, AL

$14.50 - $18/hr

... Phone Operator to join our team in Fairhope, Alabama. In this important role, you will serve as a ... Previous customer service or medical office experience is preferred, but we are willing to train ...

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Customer Service Representative

Montgomery, AL · On-site

$15.75 - $21.50/hr

Accurately process orders for DME and supplies received via phone, fax, mail, or in person * Verify ... Match customer needs with appropriate medical equipment and services * Obtain necessary insurance ...

Medical Phone Operator

Fairhope, AL · On-site

$14.50 - $18/hr

... Phone Operator to join our team in Fairhope, Alabama. In this important role, you will serve as a ... Previous customer service or medical office experience is preferred, but we are willing to train ...

Medical Phone Operator

Fairhope, AL · On-site

$14.50 - $18/hr

... Phone Operator to join our team in Fairhope, Alabama. In this important role, you will serve as a ... Previous customer service or medical office experience is preferred, but we are willing to train ...

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Customer Service Representative - Saraland, AL Now hiring an entry-level Customer Service ... Take customer orders by phone, email, fax, and mail * Enter orders accurately and ensure they are ...

Customer Service Clerk Since 1958, Quick Delivery Service, now a 3rd generation business, has been ... Manage incoming phone calls * Tech intellect is a must (Microsoft 365) * Identify and assess ...

Starting Pay: $15.48/hour Responsibilities: • Take customer orders by phone, email, fax, and mail ... customer service skills • Good math, problem-solving, and decision-making abilities • ...

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Showing results 1-20

Customer Service Phone information

What is a customer service phone?

A Customer Service Phone job involves assisting customers over the phone by answering inquiries, resolving issues, and providing product or service information. Representatives must have strong communication skills, patience, and problem-solving abilities. They may also handle complaints, process orders, and escalate complex issues when necessary. Excellent customer service helps build trust and ensures customer satisfaction.

What does a typical day look like for a customer service phone representative?

A typical day for a Customer Service Phone representative involves answering incoming calls, addressing customer questions or complaints, and documenting each interaction using specialized software. You may also handle order processing, provide product information, and escalate more complex issues to supervisors or other departments as needed. The work environment is usually fast-paced, team-oriented, and relies heavily on communication and collaboration. You will often collaborate with colleagues and managers to resolve challenging situations, and you'll have clear performance metrics such as call resolution rates and customer satisfaction scores. This role offers valuable experience in customer relations and can lead to advancement opportunities within customer service or related fields.

What are the key skills and qualifications needed to thrive in the customer service phone position, and why are they important?

To excel as a Customer Service Phone representative, you need excellent verbal communication skills, strong problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and basic computer applications is commonly required. Outstanding active listening, patience, and conflict resolution skills help top performers build rapport and effectively resolve customer concerns. These skills are crucial for delivering a positive customer experience, maintaining company reputation, and ensuring efficient issue resolution.

What are the most commonly searched types of Customer Service Phone jobs in Alabama? The most popular types of Customer Service Phone jobs in Alabama are:
What are popular job titles related to Customer Service Phone jobs in Alabama? For Customer Service Phone jobs in Alabama, the most frequently searched job titles are:
Infographic showing various Customer Service Phone job openings in Alabama as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 23% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

IF USA Customer Service and Inside Sales Rep

Books A Million Holding Company

Florence, AL • On-site

$14.25 - $19.50/hr

Full-time

Posted 22 days ago


Job description

Job Description and Responsibilities
IF USA is seeking a full time representative ready to work in a dynamic environment completing various tasks and duties as needed. Position is for 40 hours weekly - Monday through Friday 8 am to 5 pm. Under the direction of the IF USA General Manager, this representative will be working with the sales and accounting team to ensure customer needs are exceeded.
Roles & Responsibilities
  • Order Processing - Processing incoming customer orders as needed
  • Invoice Processing - Processing and distributing customer invoices daily
  • Payment Collections & Processing - Processing & Collecting customer payments
  • Customer Service Emails - Responding to incoming customer service needs by email.
  • Customer Service Phone Lines - Answering phone lines and working with customer to resolve issues, process orders, and answer any questions regarding orders, payments, or products.
  • Customers Mailings - Responsible for mailing catalogs, invoices, or any other media mail materials for the sales and accounting managers.
  • Customer Account Management - Responsible for assisting sales teams in working with active and inactive customer accounts to grow sales.

Occasional Warehouse Requirements - Assist warehouse operations with labeling, picking, and packing orders and annual physical inventory processing. Warehouse assistance is not a regular task, but associate must be willing to help with these tasks when requested
Requirements
Job Requirements
  • High School Diploma or equivalent GED Required.
  • Some customer service experience preferred
  • Microsoft Office and Basic Computer Skills Required

Preferred Skills
  • Can perform detail-oriented tasks
  • Excellent organizational skills
  • Self-Management
  • Excellent written and verbal communication skills

Physical and Environmental Requirements
  • Must be able to sit at a desk using a computer for an extended period.
  • Must be able to walk up and down two flights of stairs daily.
  • Must be able to lift objects up to 25 pounds with or without assistance.
  • Must be able to communicate using speech, sight, and sound with or without an assistive device.