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Customer Service Outfitter Jobs (NOW HIRING)

Bass Pro Shops

Customer Service Outfitter

Albuquerque, NM · On-site

$14 - $19.50/hr

Customer Relations Associate The Customer Relations Associate performs various Customer Service activities, to include greeting and acknowledging all customers in a prompt and friendly manner ...

Bass Pro Shops

Customer Service Outfitter

Saginaw, MI · On-site

$13.50 - $18.75/hr

The Customer Relations Associate performs various Customer Service activities, to include greeting and acknowledging all customers in a prompt and friendly manner, handling merchandise with care ...

Bass Pro Shops

Customer Service Outfitter

Albuquerque, NM · On-site

$14 - $19.50/hr

The Customer Relations Associate performs various Customer Service activities, to include greeting and acknowledging all customers in a prompt and friendly manner, handling merchandise with care ...

Bass Pro Shops

CLUB Customer Service Outfitter

Ashland, VA · On-site

$15 - $17.75/hr

The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a CLUB Member. The CLUB Outfitter will be the product ...

Bass Pro Shops

Customer Service Outfitter

Saginaw, MI · On-site

$13.50 - $18.75/hr

The Customer Relations Associate performs various Customer Service activities, to include greeting and acknowledging all customers in a prompt and friendly manner, handling merchandise with care ...

Bass Pro Shops

Customer Service Outfitter

Prairie Du Chien, WI · On-site

$13.50 - $18.50/hr

The Customer Relations Associate performs various Customer Service activities, to include greeting and acknowledging all customers in a prompt and friendly manner, handling merchandise with care ...

Bass Pro Shops

CLUB Customer Service Outfitter

Gurnee, IL · On-site

$15 - $17.75/hr

The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a CLUB Member. The CLUB Outfitter will be the product ...

New

Bass Pro Shops

CLUB Customer Service Outfitter

Berlin, MA · On-site

$17 - $19.75/hr

The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a CLUB Member. The CLUB Outfitter will be the product ...

Bass Pro Shops

CLUB Customer Service Outfitter

Union Gap, WA · On-site

$17.13 - $19.75/hr

The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a CLUB Member. The CLUB Outfitter will be the product ...

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Customer Service Outfitter information

See salary details

$8

$17

$27

How much do customer service outfitter jobs pay per hour?

As of Jul 22, 2026, the average hourly pay for customer service outfitter in the United States is $17.14, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $19.23 per hour, depending on experience, location, and employer.

What is a sales outfitter?

A sales outfitter is a professional responsible for selling outdoor or sporting goods, often in retail or specialty stores. They typically have product knowledge, customer service skills, and may assist with equipment fitting or demonstrations to help customers make informed purchases.

What is the highest paid customer service job?

The highest paid customer service roles are often in management or specialized fields such as customer success managers or technical support managers, with salaries reaching six figures in some industries. These positions typically require extensive experience, strong communication skills, and sometimes industry-specific certifications.

What is a customer service outfitter?

A customer service outfitter is a professional who provides assistance and guidance to customers, often in outdoor or retail settings, helping them select and use products or services effectively. The role typically requires strong communication skills, product knowledge, and the ability to address customer needs efficiently.

What are the key skills and qualifications needed to thrive as a Customer Service Outfitter, and why are they important?

To thrive as a Customer Service Outfitter, you need strong product knowledge, customer service skills, and typically a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and customer relationship management (CRM) tools is often required. Excellent communication, patience, and problem-solving abilities help you build rapport and effectively address customer needs. These skills ensure a positive customer experience, drive sales, and support the overall success of the retail environment.

What are some common challenges faced by a Customer Service Outfitter, and how can they be effectively managed?

Customer Service Outfitters often encounter challenges such as handling high volumes of customer inquiries, resolving complex product questions, and managing occasional dissatisfied customers. Effectively managing these challenges requires strong communication skills, patience, and a deep understanding of the company's products and services. Collaborating closely with team members and utilizing internal resources can help resolve customer issues efficiently. Regular training and feedback sessions also support outfitters in staying updated on best practices, ensuring they deliver positive customer experiences.

What career paths can start with customer service?

Customer Service Outfitter roles can serve as a foundation for careers in sales, account management, or client relations, as they develop communication and problem-solving skills. Many professionals advance to supervisory, training, or specialized roles within customer support or transition into fields like marketing or operations with experience and additional training.

What is the difference between Customer Service Outfitter vs Customer Service Representative?

AspectCustomer Service OutfitterCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require specialized trainingHigh school diploma or equivalent; often on-the-job training
Work EnvironmentOutdoor, retail, or specialized service settings, often involving product fitting or customizationOffice or call center environments, handling customer inquiries
Industry UsageUsed in retail, outdoor gear, or specialty equipment sectorsCommon across various industries including retail, telecom, and service sectors

Customer Service Outfitters typically work in outdoor or retail settings, focusing on fitting and customizing products for customers, while Customer Service Representatives handle inquiries and support primarily in office or call center environments. Both roles require strong communication skills, but Outfitters often need product knowledge specific to their industry.

More about Customer Service Outfitter jobs
What states have the most Customer Service Outfitter jobs? States with the most job openings for Customer Service Outfitter jobs include:
What job categories do people searching Customer Service Outfitter jobs look for? The top searched job categories for Customer Service Outfitter jobs are:
Customer Service Outfitter jobs near you
Infographic showing various Customer Service Outfitter job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $35,647 per year, or $17.1 per hour.
Customer Service Outfitter

Customer Service Outfitter

Bass Pro Shops

Albuquerque, NM • On-site

$14 - $19.50/hr

Other

Dental, Vision, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Customer Relations Associate

The Customer Relations Associate performs various Customer Service activities, to include greeting and acknowledging all customers in a prompt and friendly manner, handling merchandise with care, providing information and direction to customers.

Essential Functions
  • Secures all firearms brought into the store with trigger locks.
  • Checks in all Vendor representatives, completing the necessary visitor log information and controlling the visitor badges.
  • Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers.
  • Greets all customers as they enter the store in a friendly and outgoing manner.
  • Handles customer's merchandise returns; complete refund / exchange paperwork.
  • Sorts returns by category and return to proper area.
  • Sells appropriate Hunting and Fishing Licenses.
  • Handles and administers all incentive and reward programs.
  • Remains product knowledgeable.
  • Remains aware of advertised sales.
  • Keeps work area clean, neat and well stocked with supplies.
  • Follows all Company Policies and Procedures.
  • Provides a legendary experience for every customer, every time by assisting customers in making buying decisions by:
    • Identifying and evaluating customers' needs
    • Making product recommendations based off this analysis
    • Promoting programs including, but not limited to CLUB Membership, VOC, and In-Store Pick-up.
  • All other duties as assigned.
Experience/Qualifications
  • Minimum Degree Required: High school diploma or equivalent experience.
Knowledge, Skills, and Ability
  • Ability to calculate figures such as discounts and make change to customers
  • Ability to communicate in a friendly and professional manner to our customers and other associates
  • Ability to establish and maintain effective working relationships with Management, coworkers and customers
  • Ability to operate computerized Point of Sale register system
Travel Requirements
  • N/A
Physical Requirements
  • Constantly stand and/or walk during shift
  • Constantly communicate with others to exchange information
  • Constantly repeat motions that may include the wrists, hands and/or fingers
  • Occasionally ascend or descend ladders, stairs, ramps, etc.
  • Occasionally work in low or high temperatures
  • Occasionally work in noisy environments
  • Light work that includes constantly lifting and moving objects up to 20 pounds, occasionally move and lift objects up to 100 pounds or more (utilizing a team lift as needed)
Independent Judgement
  • Performs tasks and duties under general supervision, using established procedures and innovation. Chooses from limited alternatives to resolve problems. Occasional independent judgment is required to complete work assignments. Often makes recommendations to work procedures, policies, and practices.

Part Time Benefits Summary: Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!

  • Dental
  • Vision
  • Voluntary benefits
  • 401k Retirement Savings
  • Paid holidays
  • Paid vacation
  • Bass Pro Cares Fund
  • And more!

Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.

Reasonable Accommodations

Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at hrcompliance@basspro.com.

Bass Pro Shops

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