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Customer Service Operations Jobs in Michigan (NOW HIRING)

Meijer, Inc.

Customer Service

Petoskey, MI · On-site

$12.75 - $16.75/hr

... customer service in the checkout lane that creates a positive and lasting impact on Meijer ... Support other tasks as needed to keep operations running smoothly In short: you'll turn everyday ...

Meijer_Stores_Hourly

Customer Service

Petoskey, MI · On-site

$12.75 - $16.75/hr

... customer service in the checkout lane that creates a positive and lasting impact on Meijer ... Support other tasks as needed to keep operations running smoothly In short: you'll turn everyday ...

Autore Oil and Propane

Customer Service Rep

Cedarville, MI · On-site

$15 - $20.25/hr

What you do directly supports customer retention, smooth operations, and growth across our service areas. What You'll Do You'll work at the center of customer communication and internal coordination ...

Autore Oil and Propane

Customer Service Rep

Cedarville, MI · On-site

$15 - $20.25/hr

What you do directly supports customer retention, smooth operations, and growth across our service areas. What You'll Do You'll work at the center of customer communication and internal coordination ...

Meijer_Stores_Hourly

Customer Service

Bay Harbor, MI · On-site

$13.25 - $17.50/hr

... customer service in the checkout lane that creates a positive and lasting impact on Meijer ... Support other tasks as needed to keep operations running smoothly In short: you'll turn everyday ...

New

Meijer_Stores_Hourly

Customer Service

Boyne City, MI

$13.75 - $18/hr

... customer service in the checkout lane that creates a positive and lasting impact on Meijer ... Support other tasks as needed to keep operations running smoothly In short: you'll turn everyday ...

New

Meijer, Inc.

Customer Service

Petoskey, MI

$12.75 - $16.75/hr

... customer service in the checkout lane that creates a positive and lasting impact on Meijer ... Support other tasks as needed to keep operations running smoothly In short: you'll turn everyday ...

Dollar Tree

Customer service

Detroit, MI · On-site

$14.25 - $19.75/hr

Ability to follow instructions and interpret operational documents is required * Must be able to ... Excellent customer service and relationship management skills are required * Strong organizational ...

Dollartree

Customer service

Detroit, MI · On-site

$14.25 - $19.75/hr

Ability to follow instructions and interpret operational documents is required * Must be able to ... Excellent customer service and relationship management skills are required * Strong organizational ...

Dollartree

Customer service

Detroit, MI · On-site

$14.25 - $19.75/hr

Ability to follow instructions and interpret operational documents is required * Must be able to ... Excellent customer service and relationship management skills are required * Strong organizational ...

Family Dollar

Customer service

Detroit, MI · On-site

$13.25 - $18.25/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

Dollar Tree

customer service

Wyoming, MI · On-site

$13.25 - $18.25/hr

Ability to follow instructions and interpret operational documents is required * Must be able to ... Excellent customer service and relationship management skills are required * Strong organizational ...

Dollartree

Customer service

Detroit, MI · On-site

$14.25 - $19.75/hr

Ability to follow instructions and interpret operational documents is required * Must be able to ... Excellent customer service and relationship management skills are required * Strong organizational ...

Dollartree

Customer service

Detroit, MI · On-site

$14.25 - $19.75/hr

Ability to follow instructions and interpret operational documents is required * Must be able to ... Excellent customer service and relationship management skills are required * Strong organizational ...

Dollartree

customer service

Wyoming, MI · On-site

$13.25 - $18.25/hr

Ability to follow instructions and interpret operational documents is required * Must be able to ... Excellent customer service and relationship management skills are required * Strong organizational ...

Dollartree

Customer service

Detroit, MI · On-site

$14.25 - $19.75/hr

Ability to follow instructions and interpret operational documents is required * Must be able to ... Excellent customer service and relationship management skills are required * Strong organizational ...

Dollar Tree

Customer service

Detroit, MI · On-site

$14.25 - $19.75/hr

Ability to follow instructions and interpret operational documents is required * Must be able to ... Excellent customer service and relationship management skills are required * Strong organizational ...

Dollar Tree

Customer service

Detroit, MI · On-site

$14.25 - $19.75/hr

Ability to follow instructions and interpret operational documents is required * Must be able to ... Excellent customer service and relationship management skills are required * Strong organizational ...

Priority Waste

$15.50 - $20.50/hr

Job Purpose In your role as customer service representative, you will engage with our residential and commercial customers and deliver prompt and courteous service at all times. You will be the on ...

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All JobsCustomer Service Operations JobsCustomer Service Operations Jobs in Michigan

Customer Service Operations information

See Michigan salary details

$8

$17

$35

How much do customer service operations jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for customer service operations in Michigan is $17.83, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $18.46 per hour, depending on experience, location, and employer.

What is customer service operations?

Customer Service Operations refer to the processes, teams, and strategies that organizations use to deliver support and service to their customers. This includes managing customer inquiries, resolving issues, implementing service policies, and utilizing technology to ensure efficient and effective customer interactions. The goal of customer service operations is to enhance the customer experience, improve satisfaction, and support business objectives. These operations often involve collaboration between various departments and the use of tools like CRM systems and help desks.

What are the key skills and qualifications needed to thrive in customer service operations?

To thrive in Customer Service Operations, you need strong problem-solving abilities, communication skills, and a background in business administration or a related field. Familiarity with customer relationship management (CRM) systems, help desk software, and sometimes certifications like ITIL or COPC are typically required. Outstanding interpersonal skills, patience, and the ability to manage stress help professionals excel in handling customer concerns and leading teams. These skills are crucial for ensuring efficient service delivery, high customer satisfaction, and smooth operational workflows.

What are some common challenges faced by professionals in customer service operations, and how are they typically addressed?

Professionals in Customer Service Operations often encounter challenges such as managing high call volumes, resolving complex customer issues, and maintaining service quality across multiple channels. These challenges are typically addressed through robust training programs, implementation of customer relationship management (CRM) systems, and close collaboration with cross-functional teams like IT and Quality Assurance. Regular feedback sessions and performance metrics help identify areas for improvement, ensuring that both customer satisfaction and operational efficiency remain high.

What is the difference between Customer Service Operations vs Customer Support Specialist?

AspectCustomer Service OperationsCustomer Support Specialist
Primary FocusOverseeing customer service processes, managing teams, and improving service efficiencyProviding direct assistance to customers, resolving issues, and answering inquiries
Required SkillsLeadership, process management, communication, and problem-solvingTechnical knowledge, communication, troubleshooting, and customer interaction skills
Work EnvironmentTeam management, coordination, and strategic planning in office or remote settingsDirect customer interaction via phone, email, or chat
Common UsageIn organizations focusing on customer service strategy and operationsIn roles focused on customer issue resolution and support

Customer Service Operations involves managing and optimizing customer service processes, while Customer Support Specialists focus on directly assisting customers with their issues. Both roles require strong communication skills, but differ in scope and responsibilities.

Is remote customer service operations a stressful job?

Remote customer service operations can be stressful due to high call volumes, customer complaints, and the need for strong communication skills. However, factors like flexible schedules and the use of support tools can help manage stress levels for agents. Individual experiences vary based on workload and work environment.

What are the most commonly searched types of Customer Service Operations jobs in Michigan?

The most popular types of Customer Service Operations jobs in Michigan are:

What are popular job titles related to Customer Service Operations jobs in Michigan?

For Customer Service Operations jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Customer Service Operations jobs in Michigan look for?

The top searched job categories for Customer Service Operations jobs in Michigan are:

Customer Service Operations jobs near you
Infographic showing various Customer Service Operations job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 18% Part Time, 2% Temporary, 3% Contract, and 1% Nights. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $37,077 per year, or $17.8 per hour.

Customer Service

Petoskey, MI • On-site

Meijer, Inc.
Retail • 10K+ employees
Learn more about Meijer, Inc.external

$12.75 - $16.75/hr

Part-time

Medical, Dental, Vision, Retirement

Re-posted 14 days ago

Meijer rating

6.2

Company rating: 6.2 out of 10

Based on 1,654 frontline employees who took The Breakroom Quiz

Job description

As a family company, we serve people and communities. When you work at Meijer, you're provided with career and community opportunities centered around leadership, personal growth and development. Consider joining our family - take care of your career and your community!
Meijer Rewards
  • Weekly pay
  • Scheduling flexibility
  • Paid parental leave
  • Paid education assistance
  • Team member discount
  • Development programs for advancement and career growth

Please review the job profile below and apply today!
As a Cashier, you will craft quality customer experiences by providing efficient, effective customer service in the checkout lane that creates a positive and lasting impact on Meijer customers.
Be the reason someone leaves with a smile.
At Meijer, we're more than a retailer. We're a family company that serves people and communities. When you join our team, you're supported with opportunities to grow, lead, and make a real impact at work and beyond.
If you enjoy connecting with people, creating meaningful moments, and working in a fast-paced environment, this could be a great fit.
Why You'll Love Working Here
We invest in you-because when our team thrives, our communities do too.
  • Weekly pay
  • Team member discount
  • 401(k) with company contributions
  • Paid parental leave
  • Paid education assistance
  • Development programs for advancement and career growth
  • Paid family care leave
  • Medical/dental/vision
  • And more!

What You'll Do:
As a Cashier, you are the last touchpoint a customer has before leaving our store.
You'll:
  • Become knowledgeable on Meijer programs and promotions to best assist customers
  • Create welcoming, memorable checkout experiences that leave a lasting impression
  • Use Meijer systems to complete transactions efficiently and accurately
  • Handle cash and payments responsibly, with attention to detail
  • Communicate clearly and confidently, using friendly eye contact and positive body language
  • Answer customer questions and help resolve concerns with care
  • Build trust and connection that encourages customers to return
  • Support other tasks as needed to keep operations running smoothly

In short: you'll turn everyday moments into meaningful moments.
What You Bring:
  • You're 18 years of age or older
  • You enjoy working with people and providing great service
  • You're comfortable learning and using technology
  • You listen well, communicate clearly, and stay organized
  • You're dependable, detail-oriented, and eager to help
  • Previous retail or customer service experience is helpful but not required
  • You have the ability to perform physical tasks, such as lifting, bending, twisting, and standing for extended periods

What Meijer employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Meijer logo

About Meijer

Sourced by ZipRecruiter

Meijer is a family business. We believe in treating each other with dignity and respect. We are committed to strengthening the communities we serve. Retailing is a fast-paced business that demands continuous improvement. Meijer is committed to keeping our competitive spirit strong and staying nimble and flexible to win in the marketplace.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Grand Rapids, MI, US

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