1

Back Office Operations Analyst Jobs in Michigan (NOW HIRING)

Operations Analyst

Southfield, MI ยท Hybrid

$26.44/hr

Compliance * Operations Analysis * Customer Service * Client Services * Risk Analysis ... Proficiency with Microsoft Office applications and other business systems. * Ability to learn new ...

We are looking for an Operations Analyst to join in leading the organization forward. MHP is a ... Proficiency with computer applications, MS-Office, automation tools, and other software ...

The FX Operations Analyst confirms foreign exchange trades, manages settlements, and ensures timely ... Collaborate with front-office traders, relationship managers, and clients to ensure seamless trade ...

The FX Operations Analyst confirms foreign exchange trades, manages settlements, and ensures timely ... Collaborate with front-office traders, relationship managers, and clients to ensure seamless trade ...

Description: Deposit Operations Analyst Non-Exempt - Grade Level 2 Equal Employment Opportunity ... Physical Demands and Work Environment Ability to work in an office environment which may include ...

next page

Showing results 1-20

Back Office Operations Analyst information

What is the difference between Back Office Operations Analyst vs Customer Service Representative?

AspectBack Office Operations AnalystCustomer Service Representative
Primary RoleProcesses and supports back-end operations, data management, and complianceHandles customer inquiries, provides support, and resolves issues
Required SkillsData analysis, attention to detail, knowledge of back-end systemsCommunication, problem-solving, customer service skills
Work EnvironmentOffice-based, behind-the-scenes supportFront-line, customer-facing roles
Common CertificationsNone specific, often familiarity with industry softwareCustomer service certifications (optional)

While both roles support organizational operations, the Back Office Operations Analyst focuses on processing and supporting internal functions, whereas the Customer Service Representative interacts directly with clients to address their needs. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

What are some common challenges faced by Back Office Operations Analysts, and how can they be effectively managed?

Back Office Operations Analysts often face challenges such as managing high volumes of transactions, ensuring data accuracy, and meeting tight deadlines. These challenges can be addressed by developing strong organizational skills, utilizing automation tools to streamline repetitive tasks, and maintaining clear communication with both internal and external stakeholders. Regular process reviews and staying updated on industry regulations also help in minimizing errors and improving operational efficiency. Proactive problem-solving and collaboration with team members are key to successfully navigating these challenges.

What are the key skills and qualifications needed to thrive as a Back Office Operations Analyst, and why are they important?

To thrive as a Back Office Operations Analyst, you need strong analytical skills, attention to detail, and a background in finance or business, often supported by a relevant degree. Familiarity with financial software systems, databases, and tools like Microsoft Excel, as well as knowledge of industry regulations, is typically required. Excellent organizational, problem-solving, and communication skills help analysts coordinate processes and ensure accuracy. These skills are crucial for maintaining efficient operations, minimizing errors, and supporting the overall integrity of financial transactions.

What are Back Office Operations Analysts?

Back Office Operations Analysts are professionals who support the day-to-day administrative and operational functions within a company, typically in industries like finance, banking, or insurance. They handle tasks such as processing transactions, reconciling accounts, ensuring data accuracy, and maintaining records. These analysts work behind the scenes to ensure that business operations run smoothly, comply with regulations, and support front office teams. Their role is crucial for reducing errors, improving efficiency, and maintaining the integrity of business processes.
What are popular job titles related to Back Office Operations Analyst jobs in Michigan? For Back Office Operations Analyst jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Back Office Operations Analyst jobs in Michigan look for? The top searched job categories for Back Office Operations Analyst jobs in Michigan are:
What cities in Michigan are hiring for Back Office Operations Analyst jobs? Cities in Michigan with the most Back Office Operations Analyst job openings:

Operations Analyst

TEKsystems

Southfield, MI โ€ข Hybrid

$26.44/hr

Contractor

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago


Job description

Job Description

We are seeking a detail-oriented New Account Operations Associate to support the onboarding of new clients and financial professionals. This role is responsible for assisting with the new account opening process, ensuring compliance and regulatory requirements are met, and providing exceptional service to internal and external stakeholders. The ideal candidate is customer-focused, organized, and eager to learn operational processes within a fast-paced financial services environment.

Key Responsibilities
  • Develop a working knowledge of company policies, procedures, and regulatory requirements to ensure all new account openings are completed accurately and in compliance with established guidelines.
  • Process and support new account opening activities, including account setup, documentation review, and account maintenance requests.
  • Provide high-touch customer service through phone, email, and collaboration platforms by responding to inquiries, questions, and information requests.
  • Research and resolve operational issues, escalating complex cases as needed while following established procedures.
  • Collaborate with internal teams to support account onboarding and ensure a seamless client experience.
  • Communicate updates on products, services, and operational processes to assist branch personnel and clients.
  • Maintain accuracy and attention to detail while managing multiple priorities and meeting service-level expectations.
Required Skills
  • Operations
  • Compliance
  • Operations Analysis
  • Customer Service
  • Client Services
  • Risk Analysis
Qualifications
  • Bachelorโ€™s degree in Business, Finance, or a related field preferred, but not required.
  • Strong communication and interpersonal skills.
  • Ability to work effectively in a fast-paced, team-oriented environment.
  • Strong organizational skills and attention to detail.
  • Proficiency with Microsoft Office applications and other business systems.
  • Ability to learn new processes, systems, and regulatory requirements quickly.
Experience Level

This position is an excellent opportunity for candidates looking to build a career in financial services operations, client support, compliance, or account onboarding.

Job Type & Location

This is a Contract position based out of Southfield, MI.

Pay and Benefits

The pay range for this position is $26.44 - $26.44/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: โ€ข Medical, dental & vision โ€ข Critical Illness, Accident, and Hospital โ€ข 401(k) Retirement Plan โ€“ Pre-tax and Roth post-tax contributions available โ€ข Life Insurance (Voluntary Life & AD&D for the employee and dependents) โ€ข Short and long-term disability โ€ข Health Spending Account (HSA) โ€ข Transportation benefits โ€ข Employee Assistance Program โ€ข Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a hybrid position in Southfield,MI.

Application Deadline

This position is anticipated to close on Aug 6, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

Weโ€™re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Weโ€™re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Weโ€™re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Weโ€™re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.