As a Department Manager, you are a cut above the rest, ensuring the day-to-day operations and sales ... A history of ensuring your customers have a seamless shopping experience. * You use your time and ...
As a Department Manager, you are a cut above the rest, ensuring the day-to-day operations and sales ... A history of ensuring your customers have a seamless shopping experience. * You use your time and ...
As a Department Manager, you are a cut above the rest, ensuring the day-to-day operations and sales ... A history of ensuring your customers have a seamless shopping experience. * You use your time and ...
As a Department Manager, you are a cut above the rest, ensuring the day-to-day operations and sales ... A history of ensuring your customers have a seamless shopping experience. * You use your time and ...
As a Department Manager, you are a cut above the rest, ensuring the day-to-day operations and sales ... A history of ensuring your customers have a seamless shopping experience. * You use your time and ...
As a Department Manager, you are a cut above the rest, ensuring the day-to-day operations and sales ... A history of ensuring your customers have a seamless shopping experience. * You use your time and ...
As a Department Manager, you are a cut above the rest, ensuring the day-to-day operations and sales ... A history of ensuring your customers have a seamless shopping experience. * You use your time and ...
As a Department Manager, you are a cut above the rest, ensuring the day-to-day operations and sales ... A history of ensuring your customers have a seamless shopping experience. * You use your time and ...
As a Department Manager, you are a cut above the rest, ensuring the day-to-day operations and sales ... A history of ensuring your customers have a seamless shopping experience. * You use your time and ...
As a Department Manager, you are a cut above the rest, ensuring the day-to-day operations and sales ... A history of ensuring your customers have a seamless shopping experience. * You use your time and ...
As a Department Manager, you are a cut above the rest, ensuring the day-to-day operations and sales ... A history of ensuring your customers have a seamless shopping experience. * You use your time and ...
As a Department Manager, you are a cut above the rest, ensuring the day-to-day operations and sales ... A history of ensuring your customers have a seamless shopping experience. * You use your time and ...
As a Department Manager, you are a cut above the rest, ensuring the day-to-day operations and sales ... A history of ensuring your customers have a seamless shopping experience. * You use your time and ...
As a Department Manager, you are a cut above the rest, ensuring the day-to-day operations and sales ... A history of ensuring your customers have a seamless shopping experience. * You use your time and ...
As a Department Manager, you are a cut above the rest, ensuring the day-to-day operations and sales ... A history of ensuring your customers have a seamless shopping experience. * You use your time and ...
As a Department Manager, you are a cut above the rest, ensuring the day-to-day operations and sales ... A history of ensuring your customers have a seamless shopping experience. * You use your time and ...
As a Department Manager, you are a cut above the rest, ensuring the day-to-day operations and sales ... A history of ensuring your customers have a seamless shopping experience. * You use your time and ...
As a Department Manager, you are a cut above the rest, ensuring the day-to-day operations and sales ... A history of ensuring your customers have a seamless shopping experience. * You use your time and ...
As a Department Manager, you are a cut above the rest, ensuring the day-to-day operations and sales ... A history of ensuring your customers have a seamless shopping experience. * You use your time and ...
As a Department Manager, you are a cut above the rest, ensuring the day-to-day operations and sales ... A history of ensuring your customers have a seamless shopping experience. * You use your time and ...
Wire Customer Service - Operations Processor
Gresham, OR · Hybrid
$20 - $24.09/hr
... management skills to maximize production and execution of tasks in a fast-paced environment - Good understanding and knowledge of internal policies and procedures within Operations Services and ...
Wire Customer Service - Operations Processor
Gresham, OR · Hybrid
$20 - $24.09/hr
... management skills to maximize production and execution of tasks in a fast-paced environment - Good understanding and knowledge of internal policies and procedures within Operations Services and ...
Wire Customer Service - Operations Processor
Gresham, OR · On-site
$20 - $24.09/hr
... management skills to maximize production and execution of tasks in a fast-paced environment - Good understanding and knowledge of internal policies and procedures within Operations Services and ...
Wire Customer Service - Operations Processor
Gresham, OR · On-site
$20 - $24.09/hr
... management skills to maximize production and execution of tasks in a fast-paced environment - Good understanding and knowledge of internal policies and procedures within Operations Services and ...
Operations Manager
Hillsboro, OR · On-site
$90K/yr
The Operations Manager is responsible for reducing risk, responding to incidents, and limiting ... service, customer service improvements and other evolutionary changes • Create measurable ...
Operations Manager
Hillsboro, OR · On-site
$90K/yr
The Operations Manager is responsible for reducing risk, responding to incidents, and limiting ... service, customer service improvements and other evolutionary changes • Create measurable ...
The Operations Manager is responsible for reducing risk, responding to incidents, and limiting ... service, customer service improvements and other evolutionary changes • Create measurable ...
The Operations Manager is responsible for reducing risk, responding to incidents, and limiting ... service, customer service improvements and other evolutionary changes • Create measurable ...
Operations Manager
Troutdale, OR · On-site
Site Operations Manager Location: Portland, OR/Troutdale, OR Job Summary: The Site Operations ... Customer Service: Serve as the primary point of contact for internal and external customers ...
Operations Manager
Troutdale, OR · On-site
Site Operations Manager Location: Portland, OR/Troutdale, OR Job Summary: The Site Operations ... Customer Service: Serve as the primary point of contact for internal and external customers ...
Site Operations Manager Location: Portland, OR/Troutdale, OR Job Summary: The Site Operations ... Customer Service: Serve as the primary point of contact for internal and external customers ...
Quick apply
Site Operations Manager Location: Portland, OR/Troutdale, OR Job Summary: The Site Operations ... Customer Service: Serve as the primary point of contact for internal and external customers ...
Operations Manager
North Plains, OR · On-site
Customer Service Support * Partner with customer service leadership to ensure operational issues affecting customers are resolved quickly. * Support escalation management related to shipping delays ...
New
Quick apply
Operations Manager
North Plains, OR · On-site
Customer Service Support * Partner with customer service leadership to ensure operational issues affecting customers are resolved quickly. * Support escalation management related to shipping delays ...
New
Operations Manager
North Plains, OR · On-site
Customer Service Support * Partner with customer service leadership to ensure operational issues affecting customers are resolved quickly. * Support escalation management related to shipping delays ...
New
Quick apply
Operations Manager
North Plains, OR · On-site
Customer Service Support * Partner with customer service leadership to ensure operational issues affecting customers are resolved quickly. * Support escalation management related to shipping delays ...
New
Operations Manager
Troutdale, OR · On-site
We hire Operations Managers based on location preference and the business' current openings. BASIC ... customer service skills, communication skills and interpersonal skills - Track record of meeting or ...
Operations Manager
Troutdale, OR · On-site
We hire Operations Managers based on location preference and the business' current openings. BASIC ... customer service skills, communication skills and interpersonal skills - Track record of meeting or ...
From VMI to procurement, PTSolutions is a full-service provider that will be with our customers every step of the way. We're looking to add an Operations Manager to our team to support our growth in ...
Quick apply
From VMI to procurement, PTSolutions is a full-service provider that will be with our customers every step of the way. We're looking to add an Operations Manager to our team to support our growth in ...
Customer Service Operations Manager information
See Portland, OR salary details
$47.2K - $56K
3% of jobs
$56K - $64.7K
0% of jobs
$64.7K - $73.5K
3% of jobs
$73.5K - $82.3K
2% of jobs
$82.3K - $91.1K
2% of jobs
$91.1K - $99.8K
3% of jobs
$99.8K - $108.6K
1% of jobs
$108.6K - $117.4K
1% of jobs
$117.4K - $126.2K
0% of jobs
$126.2K - $134.9K
1% of jobs
$135.8K is the 25th percentile. Wages below this are outliers.
$134.9K - $143.7K
83% of jobs
$47.2K
$131.2K
$143.7K
How much do customer service operations manager jobs pay per year?
What are the key skills and qualifications needed to thrive as a Customer Service Operations Manager, and why are they important?
What is a customer service operations manager?
What is the difference between Customer Service Operations Manager vs Customer Service Supervisor?
| Aspect | Customer Service Operations Manager | Customer Service Supervisor |
|---|---|---|
| Credentials | Typically requires a bachelor’s degree in business, management, or related field; relevant certifications are a plus | Usually requires a high school diploma or associate degree; experience in customer service is essential |
| Work Environment | Oversees multiple teams or departments, strategic planning, and process improvement | Manages daily team operations, handles escalations, and ensures customer satisfaction |
| Employer & Industry Usage | Common in large organizations across retail, telecom, and service industries | Found in various industries, often in call centers or customer support teams |
The Customer Service Operations Manager focuses on strategic oversight, process optimization, and managing multiple teams, while the Customer Service Supervisor handles daily team supervision and direct customer interactions. Both roles are vital for delivering excellent customer service but differ in scope and responsibilities.
How much should an operations manager get paid?
What is the highest paying job in customer service?
What are some common challenges faced by Customer Service Operations Managers, and how can they be addressed?
What is the minimum salary of an operations manager?

Full-time
Medical, Dental, Retirement, PTO
Posted 23 days ago
Albertsons rating
5.9
Based on 1,149 frontline employees who took The Breakroom Quiz
61st of 121 rated grocery stores
Job description
A Day in the Life:
As a Department Manager, you are a cut above the rest, ensuring the day-to-day operations and sales of the department run smoothly, while leading and engaging your team. To truly be successful in this position, you need to value teamwork & camaraderie, recognize each other's contributions, and support your team's growth. Our business is ever growing; not only do you get to be a part of that growth, but you will get to learn and adapt along the way. The possibilities are endless as a Department Manager, as you and your team deliver outstanding customer service daily to earn customers for life. We build belonging by creating a diverse and inclusive workforce, so if this resonates with you, come bring your flavor and join our team!
What you bring to the table:
- You are 18 years of age or older.
- You have prior experience leading others.
- You have or are willing to obtain certifications as required.
- You have willingness to learn, adapt, and seek new skills & experiences.
- A history of ensuring your customers have a seamless shopping experience.
- You use your time and resources efficiently and effectively.
- You act with integrity, pride, and passion day in and day out.
- For Bakery: You bring 1 year or more of experience as a Baker.
- For Meat: You have knowledge of and ability to process different cuts of meat, as well as previous experience working in a meat department and with various tools (grinders, saws, and other meat processing tools).
Why you will choose us:
Albertsons Companies Inc. has always been a people-oriented business, and thoughtful people practices remain a core element of our company's philosophy. Our goal is to continue to bring people together around the joys of food and to inspire well-being and that starts with people like you bringing your unique self to our company and making it one person stronger and better!
We also provide a variety of benefits including:
- Diverse & Inclusive Work Culture
- Competitive Wages
- Access to up to 50% of your earned wages before payday, via our partnership with Stream
- Bonus Eligible, where applicable
- Flexible work schedules
- Associate discounts
- Leaders invested in your training, career growth & development.
- Health and welfare benefits for eligible employees (Medical, Dental, 401k and more!)
- Vacation / Paid Time Off
Our Values
- We put people first.
- We are customer driven.
- We value different perspectives.
- We raise the bar.
- We act as owners.
- We are one team.
- We build belonging.
- We are committed to a healthy future.
About Us
Albertsons Companies is at the forefront of the revolution in retail. Committed to innovation and fostering a culture of belonging, our team is united with a unique purpose: to bring people together around the joys of food and to inspire well-being. We want talented individuals to be part of this journey!
Locally great and nationally strong, Albertsons Companies (NYSE: ACI) is a leading food and drug retailer in the U.S. We operate over 2,200 stores, 1,732 pharmacies, 405 fuel centers, 22 distribution facilities, and 19 manufacturing plants across 34 states and the District of Columbia. Our well-known banners include Albertsons, Safeway, Vons, Jewel-Osco, ACME, Shaw's, Tom Thumb, United Supermarkets, United Express, Randalls, Albertson's Market, Pavilions, Star Markets, Market Street, Carrs, Haggen, Lucky, Amigos, Andronico's Community Markets, King's, Balducci's, and Albertson's Market Street.
Our vision is to be a retail leader admired for national strength with deep local roots, offering an easy, fun, friendly, and inspiring experience, no matter how customers choose to shop with us. We celebrate the rich diversity of the communities we serve, and strive to create a workplace where everyone has equal access to opportunities and resources, and can fully contribute to their and our company's success.
Bring your flavor
Building the future of food and well-being starts with you. Join our team and bring your best self to the table.
Disclaimer
The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official job description for the position. All employees must comply with Company, Division, and Store policies and applicable laws. The responsibilities, duties, and skills of personnel may vary within store and/or from store to store and the official job description will be provided during the application process.
Albertsons is an Equal Opportunity Employer
This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, gender identity/expression, sexual orientation, or on any other basis prohibited by law. Consistent with applicable state and local law, the Company will consider for employment qualified applicants with arrest and conviction records.
We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at 1-888-255-2269(option #4).
About Us
Albertsons Companies is at the forefront of the revolution in retail. Committed to innovation and fostering a culture of belonging, our team is united with a unique purpose: to bring people together around the joys of food and to inspire well-being. We want talented individuals to be part of this journey!
Locally great and nationally strong, Albertsons Companies (NYSE: ACI) is a leading food and drug retailer in the U.S. We operate over 2,200 stores, 1,732 pharmacies, 405 fuel centers, 22 distribution facilities, and 19 manufacturing plants across 34 states and the District of Columbia. Our well-known banners include Albertsons, Safeway, Vons, Jewel-Osco, ACME, Shaw's, Tom Thumb, United Supermarkets, United Express, Randalls, Albertson's Market, Pavilions, Star Markets, Market Street, Carrs, Haggen, Lucky, Amigos, Andronico's Community Markets, King's, Balducci's, and Albertson's Market Street.
Our vision is to be a retail leader admired for national strength with deep local roots, offering an easy, fun, friendly, and inspiring experience, no matter how customers choose to shop with us. We celebrate the rich diversity of the communities we serve, and strive to create a workplace where everyone has equal access to opportunities and resources, and can fully contribute to their and our company's success.
Bring your flavor
Building the future of food and well-being starts with you. Join our team and bring your best self to the table.
Disclaimer
The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official job description for the position. All employees must comply with Company, Division, and Store policies and applicable laws. The responsibilities, duties, and skills of personnel may vary within store and/or from store to store and the official job description will be provided during the application process.
Albertsons is an Equal Opportunity Employer
This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, gender identity/expression, sexual orientation, or on any other basis prohibited by law. Consistent with applicable state and local law, the Company will consider for employment qualified applicants with arrest and conviction records.
We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at 1-888-255-2269(option #4).
What Albertsons employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom