About the role... Assist management team in all day-to-day operations, provide support to staff during service to improve their performance and adopt, embody and implement the Standards of Mexican ...
Quick apply
About the role... Assist management team in all day-to-day operations, provide support to staff during service to improve their performance and adopt, embody and implement the Standards of Mexican ...
About the role... Assist management team in all day-to-day operations, provide support to staff during service to improve their performance and adopt, embody and implement the Standards of Mexican ...
About the role... Assist management team in all day-to-day operations, provide support to staff during service to improve their performance and adopt, embody and implement the Standards of Mexican ...
About the role... Assist management team in all day-to-day operations, provide support to staff during service to improve their performance and adopt, embody and implement the Standards of Mexican ...
About the role... Assist management team in all day-to-day operations, provide support to staff during service to improve their performance and adopt, embody and implement the Standards of Mexican ...
Global Customer Experience & Vendor Operations Manager
New York, NY · On-site
$104K - $131K/yr
We also have employees working in field sales, our service centers, and in our growing number of ... About the role The Global Customer Experience & Vendor Operations Manager is responsible for ...
Global Customer Experience & Vendor Operations Manager
New York, NY · On-site
$104K - $131K/yr
We also have employees working in field sales, our service centers, and in our growing number of ... About the role The Global Customer Experience & Vendor Operations Manager is responsible for ...
HVAC Operations Manager - NY
$85K - $150K/yr
This is a key leadership position responsible for overseeing day-to-day HVAC field operations, managing service and install teams, and ensuring exceptional customer satisfaction, profitability, and ...
HVAC Operations Manager - NY
$85K - $150K/yr
This is a key leadership position responsible for overseeing day-to-day HVAC field operations, managing service and install teams, and ensuring exceptional customer satisfaction, profitability, and ...
Global Customer Experience & Vendor Operations Manager
New York, NY · On-site
$104K - $131K/yr
We also have employees working in field sales, our service centers, and in our growing number of ... About the role The Global Customer Experience & Vendor Operations Manager is responsible for ...
Global Customer Experience & Vendor Operations Manager
New York, NY · On-site
$104K - $131K/yr
We also have employees working in field sales, our service centers, and in our growing number of ... About the role The Global Customer Experience & Vendor Operations Manager is responsible for ...
HVAC Operations Manager - NY
Thornwood, NY · On-site
$150K/yr
This is a key leadership position responsible for overseeing day-to-day HVAC field operations, managing service and install teams, and ensuring exceptional customer satisfaction, profitability, and ...
Quick apply
HVAC Operations Manager - NY
Thornwood, NY · On-site
$150K/yr
This is a key leadership position responsible for overseeing day-to-day HVAC field operations, managing service and install teams, and ensuring exceptional customer satisfaction, profitability, and ...
Customer Service Manager
New York, NY · On-site
In this role, you will be responsible for overseeing daily customer service operations, developing ... Manage adherence to customer service policies, procedures, and best practices * Handle, track, and ...
Customer Service Manager
New York, NY · On-site
In this role, you will be responsible for overseeing daily customer service operations, developing ... Manage adherence to customer service policies, procedures, and best practices * Handle, track, and ...
Customer Service Manager
New York, NY · On-site
In this role, you will be responsible for overseeing daily customer service operations, developing ... Manage adherence to customer service policies, procedures, and best practices * Handle, track, and ...
Customer Service Manager
New York, NY · On-site
In this role, you will be responsible for overseeing daily customer service operations, developing ... Manage adherence to customer service policies, procedures, and best practices * Handle, track, and ...
Operations Manager- Service/Repair (Manhattan)
Manhattan, NY · On-site
$198K - $242K/yr
We ensure high levels of customer service globally from our extensive network of about 1,000 ... Responsible for successfully managing all service and repair operations to ensure that the ...
Operations Manager- Service/Repair (Manhattan)
Manhattan, NY · On-site
$198K - $242K/yr
We ensure high levels of customer service globally from our extensive network of about 1,000 ... Responsible for successfully managing all service and repair operations to ensure that the ...
This role ensures efficient workflow, regulatory compliance, exceptional customer service, and operational excellence while managing staff, scheduling, logistics, and quality assurance. The ...
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This role ensures efficient workflow, regulatory compliance, exceptional customer service, and operational excellence while managing staff, scheduling, logistics, and quality assurance. The ...
Operations Manager
Tarrytown, NY · On-site
This role ensures efficient workflow, regulatory compliance, exceptional customer service, and operational excellence while managing staff, scheduling, logistics, and quality assurance. The ...
Operations Manager
Tarrytown, NY · On-site
This role ensures efficient workflow, regulatory compliance, exceptional customer service, and operational excellence while managing staff, scheduling, logistics, and quality assurance. The ...
The Service Operations Coordinator partners closely with Customer Advocates, District Service Managers, Plant Managers, and cross-functional teams to improve service quality, drive customer loyalty ...
The Service Operations Coordinator partners closely with Customer Advocates, District Service Managers, Plant Managers, and cross-functional teams to improve service quality, drive customer loyalty ...
Ensure exceptional customer service throughout the event lifecycle. * Manage client expectations ... Facility & Operations Management * Partner with facilities, engineering, security, and building ...
Ensure exceptional customer service throughout the event lifecycle. * Manage client expectations ... Facility & Operations Management * Partner with facilities, engineering, security, and building ...
Operations Manager
Fairfield, NJ · On-site
Highly motivated and experienced Operations Manager leading our warehouse operations, customer service, and EHSS functions. The ideal candidate will have a proven track record of success in managing ...
Quick apply
Operations Manager
Fairfield, NJ · On-site
Highly motivated and experienced Operations Manager leading our warehouse operations, customer service, and EHSS functions. The ideal candidate will have a proven track record of success in managing ...
Operations Manager
Paterson, NJ · On-site
$19 - $29/hr
Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...
Operations Manager
Paterson, NJ · On-site
$19 - $29/hr
Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...
Operations Manager
$22 - $36/hr
Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...
Operations Manager
$22 - $36/hr
Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...
Minimum 12 years of experience in Application Support, Production Operations, or Service Management ... We're committed to a more equitable future and to helping our customers find new, sustainable ways ...
Minimum 12 years of experience in Application Support, Production Operations, or Service Management ... We're committed to a more equitable future and to helping our customers find new, sustainable ways ...
Operations Manager
$20.92 - $34.92/hr
Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...
Operations Manager
$20.92 - $34.92/hr
Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...
Operations Manager
Tarrytown, NY · On-site
$22 - $36/hr
Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...
Operations Manager
Tarrytown, NY · On-site
$22 - $36/hr
Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...
Customer Service Operations Manager information
See Edgewater, NJ salary details
$46.7K - $55.4K
3% of jobs
$55.4K - $64.1K
0% of jobs
$64.1K - $72.8K
3% of jobs
$72.8K - $81.5K
2% of jobs
$81.5K - $90.2K
2% of jobs
$90.2K - $98.9K
3% of jobs
$98.9K - $107.6K
1% of jobs
$107.6K - $116.2K
1% of jobs
$116.2K - $124.9K
0% of jobs
$124.9K - $133.6K
1% of jobs
$134.5K is the 25th percentile. Wages below this are outliers.
$133.6K - $142.3K
83% of jobs
$46.7K
$129.9K
$142.3K
How much do customer service operations manager jobs pay per year?
As of Aug 10, 2026, the average yearly pay for customer service operations manager in Edgewater, NJ is $129,889.00, according to ZipRecruiter salary data. Most workers in this role earn between $140,700.00 and $140,700.00 per year, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as a customer service operations manager, and why are they important?
To thrive as a Customer Service Operations Manager, you need expertise in customer relationship management, team leadership, and process optimization, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, workforce management systems, and analytics tools is typically required. Outstanding communication, problem-solving, and conflict resolution abilities help set top performers apart in this role. These skills are crucial for delivering excellent service, optimizing team performance, and ensuring customer satisfaction in a dynamic environment.
What is the difference between Customer Service Operations Manager vs Customer Service Supervisor?
| Aspect | Customer Service Operations Manager | Customer Service Supervisor |
|---|---|---|
| Credentials | Typically requires a bachelor’s degree in business, management, or related field; relevant certifications are a plus | Usually requires a high school diploma or associate degree; experience in customer service is essential |
| Work Environment | Oversees multiple teams or departments, strategic planning, and process improvement | Manages daily team operations, handles escalations, and ensures customer satisfaction |
| Employer & Industry Usage | Common in large organizations across retail, telecom, and service industries | Found in various industries, often in call centers or customer support teams |
The Customer Service Operations Manager focuses on strategic oversight, process optimization, and managing multiple teams, while the Customer Service Supervisor handles daily team supervision and direct customer interactions. Both roles are vital for delivering excellent customer service but differ in scope and responsibilities.
What are some common challenges faced by a customer service operations manager, and how can they be addressed?
Customer Service Operations Managers often face challenges such as balancing high-quality service with efficiency, managing a diverse team, and adapting to rapidly changing customer expectations. To address these, managers typically implement robust training programs, leverage data analytics to identify areas for improvement, and foster open communication within their teams. Regularly seeking feedback from both customers and frontline agents also helps in making informed decisions and maintaining a positive work environment.
What cities near Edgewater, NJ are hiring for Customer Service Operations Manager jobs? Cities near Edgewater, NJ with the most Customer Service Operations Manager job openings:
Job description
About Tacombi...
Founded in 2005 on the balmy beaches of the Yucatan, Tacombi is a quickly growing Mexican taqueria and hospitality company based in New York City. We are always on the look out for awesome talent to join our team, especially as we continue to expand and to open taquerias in new locations. If you're looking join a company that prioritizes employee growth and teamwork, we would love for you to apply!
About the role...
Assist management team in all day-to-day operations, provide support to staff during service to improve their performance and adopt, embody and implement the Standards of Mexican Hospitality.
GUEST EXPERIENCE:
• Ensure that all staff fully embody our mission, exceeding the highest standards of Mexican Hospitality to guarantee that all guests feel welcome and are given responsive, friendly and attentive service at all times
• Thoughtfully manage scheduled shifts with a consideration for business activity, while ensuring that both the guests’ expectations and the profitability targets are met
• Ensure restaurant cleanliness and an “A” grade from Department of Health to reflect the care and pride in the service we provide
• Serve as an ambassador of the Tacombi brand to make a positive impact on the guests, team and community you touch
OPERATIONS MANAGEMENT:
• Motivate and inspire your FOH team to bring out the best in them every single day.
• Assist GM to lead the restaurant team in its day-to-day operations through hands-on leadership, attention to detail and an empowering approach to thoughtful decision making
• Actively participate to achieve company objectives in service quality and consistency, labor costs and employee and guest’s satisfaction
• Work with GM to foster an environment that thrives on teamwork, service, hustle and continuous improvement
STAFF DEVELOPMENT:
• Provide support to staff during service and identify ways to improve their performance
• Assist GM to ensure that Tacombi Training Programs are being executed thoroughly and diligently; participate in the development of the FOH team and assist in the management of one-on-one employee performance evaluations.
• Be knowledgeable of restaurant policies regarding personnel. Diligently monitor all violations of company policies, rules and procedures, enabling management to administer prompt, fair and consistent corrective actions
SKILLS:
• Open availability to work any shift
• Natural-born leader with a positive attitude, who is able to teach, willing to learn and take direction
• Detail-oriented and proactive with an ability to prioritize and deliver results on delegated responsibilities
• Excellent communication and organization skills
• Able to excel in a high pressure environment always using good judgment and strong decision making skills
• Proficient in Microsoft Word and Excel
• Knowledge of health and safety guidelines; Holder of the Food Handler certificate
About TACOMBI
Sourced by ZipRecruiter
Industry
Food services and drinking places
Company size
201 - 500 Employees
Headquarters location
New York, NY, US
Year founded
2006