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Customer Service Operations Manager Jobs in Colorado

FleetLogix

Operations Manager

Denver, CO · On-site

$65K/yr

OPERATIONS MANAGER FleetLogix is the premier provider of fleet management and transportation ... Our goal is to deliver the highest quality service, safety, and customer satisfaction. Join ...

FleetLogix, Inc.

Operations Manager

Denver, CO · On-site

$65K/yr

OPERATIONS MANAGER FleetLogix is the premier provider of fleet management and transportation ... Our goal is to deliver the highest quality service, safety, and customer satisfaction. Join ...

Sodexo

Retail Operations Manager

Vail, CO

$74K - $96K/yr

The Retail Operations Manager will be a dynamic team player with a strong background in managing ... A sharp eye for detail and a passion for delivering consistent, customer-first service * Solid ...

Sodexo

Retail Operations Manager

Vail, CO · On-site

$74K - $96K/yr

The Retail Operations Manager will be a dynamic team player with a strong background in managing ... A sharp eye for detail and a passion for delivering consistent, customer-first service * Solid ...

Sodexo

Retail Operations Manager

Vail, CO · On-site

$74K - $96K/yr

The Retail Operations Manager will be a dynamic team player with a strong background in managing ... A sharp eye for detail and a passion for delivering consistent, customer-first service * Solid ...

Sodexo

Retail Operations Manager

Vail, CO

$74K - $96K/yr

The Retail Operations Manager will be a dynamic team player with a strong background in managing ... A sharp eye for detail and a passion for delivering consistent, customer-first service * Solid ...

Adecco

Operations Manager

Boulder, CO · On-site

$85.07/hr

... · Manage customer experience for end-to-end programs, policies, and operations, with limited ... Work with partner teams (e.g., service provider teams, internal teams) to set up and implement ...

FleetLogix

Operations Manager

Denver, CO · On-site

$65K/yr

Operations Manager Location: Denver, CO Job Id: 738 # of Openings: 0 OPERATIONS MANAGER FleetLogix ... Our goal is to deliver the highest quality service, safety, and customer satisfaction. Join ...

KG Facility Solutions

Operations Manager

Westminster, CO · On-site

$60K - $62K/yr

Proven experience 2-3 years in operations management, preferably in the cleaning services industry. * Excellent communication and interpersonal abilities, with a customer-centric approach. * Solid ...

Marriott

Operations Manager

Denver, CO · On-site

Excellent customer service and conflict resolution abilities. * Effective communication and ... operations manager role. * Competitive salary * Comprehensive benefits package * Marriott travel ...

Toddy

Operations Manager

Loveland, CO

$73K - $80K/yr

The Operations Manager will partner with the President and Chief of Staff. The ideal candidate will ... Excellent customer service and prioritization skills with the ability to effectively balance ...

All Pro Security

Operations Manager

Denver, CO · On-site

$60K - $70K/yr

Maintain consistent service delivery at scale * Act as the senior escalation point for complex operational issues 2. Leadership of Operations Managers & Field Supervisors * Directly manage and ...

All Pro Security LLC

Operations Manager

Denver, CO · On-site

$60K - $70K/yr

Maintain consistent service delivery at scale * Act as the senior escalation point for complex operational issues 2. Leadership of Operations Managers & Field Supervisors * Directly manage and ...

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Showing results 41-60

All JobsCustomer Service Operations JobsCustomer Service Operations Manager JobsCustomer Service Operations Manager Jobs in Colorado

Customer Service Operations Manager information

See Colorado salary details

$46.8K

$130K

$142.5K

How much do customer service operations manager jobs pay per year?

As of Sep 14, 2026, the average yearly pay for customer service operations manager in Colorado is $130,049.00, according to ZipRecruiter salary data. Most workers in this role earn between $140,900.00 and $140,900.00 per year, depending on experience, location, and employer.

What are some common challenges faced by a customer service operations manager, and how can they be addressed?

Customer Service Operations Managers often face challenges such as balancing high-quality service with efficiency, managing a diverse team, and adapting to rapidly changing customer expectations. To address these, managers typically implement robust training programs, leverage data analytics to identify areas for improvement, and foster open communication within their teams. Regularly seeking feedback from both customers and frontline agents also helps in making informed decisions and maintaining a positive work environment.

What are the key skills and qualifications needed to thrive as a customer service operations manager, and why are they important?

To thrive as a Customer Service Operations Manager, you need expertise in customer relationship management, team leadership, and process optimization, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, workforce management systems, and analytics tools is typically required. Outstanding communication, problem-solving, and conflict resolution abilities help set top performers apart in this role. These skills are crucial for delivering excellent service, optimizing team performance, and ensuring customer satisfaction in a dynamic environment.

What is the difference between Customer Service Operations Manager vs Customer Service Supervisor?

AspectCustomer Service Operations ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor’s degree in business, management, or related field; relevant certifications are a plusUsually requires a high school diploma or associate degree; experience in customer service is essential
Work EnvironmentOversees multiple teams or departments, strategic planning, and process improvementManages daily team operations, handles escalations, and ensures customer satisfaction
Employer & Industry UsageCommon in large organizations across retail, telecom, and service industriesFound in various industries, often in call centers or customer support teams

The Customer Service Operations Manager focuses on strategic oversight, process optimization, and managing multiple teams, while the Customer Service Supervisor handles daily team supervision and direct customer interactions. Both roles are vital for delivering excellent customer service but differ in scope and responsibilities.

What is a customer service operations manager?

A customer service operations manager oversees the daily functions of customer service teams, ensuring efficient handling of customer inquiries, complaints, and support processes. They often analyze performance metrics, implement policies, and coordinate with other departments to improve customer satisfaction and operational efficiency. Strong leadership, communication skills, and familiarity with customer service tools are essential for this role.

What cities in Colorado are hiring for Customer Service Operations Manager jobs?

Cities in Colorado with the most Customer Service Operations Manager job openings:

Customer Service Operations Manager jobs near you
Infographic showing various Customer Service Operations Manager job openings in Colorado as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, 1% Temporary, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $130,049 per year, or $62.5 per hour.

Operations Manager

Denver, CO • On-site

FleetLogix
Transportation and Warehousing • 5 - 10K employees
Learn more about FleetLogixexternal

$65K/yr

Full-time

Posted 25 days ago

FleetLogix rating

6.7

Company rating: 6.7 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

Job description

OPERATIONS MANAGER
FleetLogix is the premier provider of fleet management and transportation services. Our goal is to deliver the highest quality service, safety, and customer satisfaction. Join FleetLogix and be part of a team that values hard work, teamwork, and career advancement. We look forward to welcoming you!
Pay: $65,000/annually
FleetLogix, Inc. is seeking a highly motivated Operations Manager to support our operational efforts during the launch of new locations, seasonal volume spikes, and short-term staffing gaps. This is a hands-on role requiring frequent travel (at least 50%) to support site operations across multiple regions. When not traveling, the Operations Manager will assist the Regional Director with local account management and recruiting initiatives.
This role is ideal for someone with strong leadership skills, operational insight, and the flexibility to travel on short notice and for extended periods.
What You'll Do:
  • Provide on-site operational support at new and existing locations
  • Travel to various locations up to at least 50% of the time (including extended stays)
  • Lead and coach frontline teams: interviewing, hiring, training, and managing performance
  • Act as a liaison between FleetLogix, local teams, and clients
  • Ensure safety compliance and proper team conduct at all times
  • Use our FleetLogix portal to monitor productivity and accountability
  • Identify top performers for internal growth opportunities
  • Assist with recruiting, onboarding, and training when not traveling
  • Ensure compliance with safety codes, regulations, and internal policies

What We're Looking For:
  • 2-5 years of experience in a supervisory or leadership role
  • Strong communication, organizational, and customer service skills
  • Experience in operations or the rental car industry a plus
  • Ability to travel frequently and stay on location as needed
  • Proficiency in Microsoft Office (Excel, Word)
  • Applicant must meet our minimum hiring age (21), have a valid state issued Driver's License with satisfactory driving record.
  • At least 4 years of qualified driving experience
  • Must pass background check, drug screening, and driver safety test
  • High school diploma or GED strongly preferred; college degree is a plus

Physical Requirements:
  • Ability to move in/out of vehicles throughout the day
  • Stand, walk, bend, kneel, or crouch for extended periods
  • Walk long distances (100+ yards multiple times per day)
  • Occasionally lift up to 50 lbs
  • Travel by plane or vehicle

Compensation and Benefits:
  • Compensation commensurate with education and experience.
  • Health benefits available the first of the month after 60 days of full-time employment.
  • A company culture that promotes teamwork, safety, and career growth.

About Us:
FleetLogix, Inc. is proud to be an Equal Employment Opportunity. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We promote a workplace that is free of drugs and alcohol. All employment is contingent upon completion of drug and background screenings.
Join a team that moves fast, supports one another, and delivers outstanding service every day. Apply now and take your operations career to the next level!

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