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Customer Service Operations Coordinator Jobs in Springfield, MA

Assists external customer experience advocates by retrieving information and documents as needed ... The Company offers a wide array of comprehensive benefit programs and services including medical ...

Assists external customer experience advocates by retrieving information and documents as needed ... The Company offers a wide array of comprehensive benefit programs and services including medical ...

Assists external customer experience advocates by retrieving information and documents as needed ... The Company offers a wide array of comprehensive benefit programs and services including medical ...

Support Branch Operations Manager as necessary to keep the department running smoothly. This may ... customers. * Create and receive orders in the BUS for designated raw materials. Verify product ...

Support Branch Operations Manager as necessary to keep the department running smoothly. This may ... customers. * Create and receive orders in the BUS for designated raw materials. Verify product ...

Operations Coordinator

Florence, MA · On-site

$19.83 - $28.24/hr

Coordinating in service programs, luncheons and meetings * Coordinates the Emergence Fire & Prevention Plan and conducts fire drills and training * Responsible for the verification and preparation of ...

Support customers with technical inquiries by identifying, coordinating with, and following up with ... Ability to stand, walk, bend, kneel, crouch, climb, and reach for extended periods while servicing ...

New

Service Coordinators

Charlton, MA · On-site

$24 - $27.50/hr

... customers. The Service Coordinator will also handle administrative tasks and provide support to ensure smooth operations within the service team. This role requires good organization, ability to ...

The role is heavily centered on operational support, customer service, process accuracy, and cross ... ordering and coordination of customer sample requests. * Prepare and ship product samples to ...

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Showing results 1-20

Customer Service Operations Coordinator information

See Springfield, MA salary details

$12

$20

$28

How much do customer service operations coordinator jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for customer service operations coordinator in Springfield, MA is $20.20, according to ZipRecruiter salary data. Most workers in this role earn between $17.26 and $22.50 per hour, depending on experience, location, and employer.

What is the difference between Customer Service Operations Coordinator vs Customer Service Representative?

AspectCustomer Service Operations CoordinatorCustomer Service Representative
CredentialsHigh school diploma; some roles may prefer associate degreeHigh school diploma or equivalent
Work EnvironmentOffice setting, coordinating between teams and departmentsCall centers, retail, or online support
Employer & Industry UsageUsed in companies with complex customer service processesCommon across retail, telecom, and service industries
Primary FocusOverseeing customer service operations, process improvementHandling customer inquiries and resolving issues

The Customer Service Operations Coordinator typically manages customer service processes and coordinates teams, requiring organizational skills and some experience. In contrast, the Customer Service Representative directly interacts with customers to resolve issues. Both roles are essential in customer support but differ in scope and responsibilities.

What are the most commonly searched types of Customer Service Operations jobs in Springfield, MA?

The most popular types of Customer Service Operations jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Customer Service Operations Coordinator jobs?

Cities near Springfield, MA with the most Customer Service Operations Coordinator job openings:

Infographic showing various Customer Service Operations Coordinator job openings in Springfield, MA as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $42,021 per year, or $20.2 per hour.

Operations Coordinator

UGI Corporation

Westfield, MA • On-site

$22/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 6 days ago


Job description

Requisition Number: 29882
When you work for AmeriGas, you become a part of something BIG! Founded in 1959, AmeriGas is the nation's premier propane company, serving over 1.5 million residential, commercial, industrial and motor fuel propane customers. Together, over 6,500 dedicated professionals will deliver over 1 billion gallons of propane from 1,800+ distribution points across the United States.
Applications for this position will be accepted until 09/30/2026.
Posting
Job Summary (Purpose):
The Operations Coordinator supports field operations performing a variety of administrative and operational duties for their assigned locations. Responsibilities may include inventory duties, processing procurement transactions, assisting Customer Experience Advocates, handling the permit process and other duties in support of operations as necessary.
Key Characteristics:
  • Strong attention to detail and the ability to work with a large degree of accuracy
  • Demonstrates high professional and personal standards; handles confidential information appropriately

Duties and Responsibilities:
  • Acts as an administrative liaison with the area operations coordinator as necessary
  • Is responsible for entering inventory counts (propane, bobtails, appliances and other assets) into SAP as well as recording inventory transfers
  • Assists external customer experience advocates by retrieving information and documents as needed from the location's files
  • Responsible for picking up permits from the township, county or local office for assigned districts
  • Processes the ordering and receiving of goods for the district such as office supplies, parts and fittings, uniforms, appliances etc. for all locations in the Area.
  • Responsible for handling the mail for the assigned locations
  • May perform a variety of operational duties to contribute to the success of the operation
  • Other duties as needed

Knowledge, Skills and Abilities:
  • Ability to multi-task across multiple locations
  • Strong organizational skills
  • Excellent interpersonal skills
  • Proficient in Microsoft Office products

Education and Experience Required:
  • High School diploma required
  • 2 years' experience in an office setting required

AmeriGas Propane, Inc. is an Equal Opportunity Employer. The Company does not discriminate on the basis of race, color, sex, national origin, disability, age, gender identity, sexual orientation, veteran status, or any other legally protected class in its practices.
AmeriGas is a Drug Free Workplace. Candidates must be willing to submit to a pre-employment drug screen and a criminal background check. Successful applicants shall be required to pass a pre-employment drug screen as a condition of employment, and if hired, shall be subject to substance abuse testing in accordance with AmeriGas policies. As a federal contractor that engages in safety-sensitive work, AmeriGas cannot permit employees in certain positions to use medical marijuana, even if prescribed by an authorized physician. Similarly, applicants for such positions who are actively using medical marijuana may be denied hire on that basis.
The pay for this position ranges from $22.00 to $22.00, depending on circumstances including an applicant's skills and qualifications, certain degrees and certifications, prior job experience, market data, and other relevant factors. Additional compensation may include eligibility to earn a performance-based bonus or commissions on completed sales depending on position.
This is the Company's good faith and reasonable estimate of the range of compensation for this position as of the time of posting. The Company offers a wide array of comprehensive benefit programs and services including medical, dental, vision, flexible spending and health savings accounts to our benefits-eligible employees. Additional benefits include retirement savings plans like 401(k) and paid days off such as parental leave, military leave, vacation/paid time off, sick leave in compliance with state law, as applicable, paid holidays, and disability coverage. Some benefits offerings are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works.

UGI logo

About UGI

Sourced by ZipRecruiter

UGI Corporation, headquartered in King of Prussia, PA, US, is a diversified utility service company engaged in the distribution and marketing of energy products and services on an international scale. Founded in 1882, the corporation operates through its various subsidiaries in the domestic and international markets. Its repertoire of products and services includes natural gas, liquid fuels, and electricity. The company has fundamentally positioned itself as a leader in the energy industry with a commitment to safety, reliability, and exceptional service. UGI's mission revolves around leading the way in delivering reliable, safe, and efficient energy solutions for customers.

Industry

Utilities

Company size

10,000+ Employees

Headquarters location

King of Prussia, PA, US

Year founded

1882

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