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Customer Service Operations Associate Jobs in Springfield, MA

Gibbs Oil Company

Customer Service Associate

Hadley, MA · On-site

$14 - $19.25/hr

As a Customer Service Associate, you'll be the friendly face that welcomes customers, efficiently ... Your role is integral in creating a positive shopping experience and supporting daily operational ...

Gibbs Oil Company

Customer Service Associate

Hadley, MA · On-site

$14 - $19.25/hr

As a Customer Service Associate, you'll be the friendly face that welcomes customers, efficiently ... Your role is integral in creating a positive shopping experience and supporting daily operational ...

GIBBS OIL COMPANY LP

Customer Service Associate

Hadley, MA · On-site

$14 - $19.25/hr

As a Customer Service Associate, you'll be the friendly face that welcomes customers, efficiently ... Your role is integral in creating a positive shopping experience and supporting daily operational ...

Sephora

Operations Associate - Part Time

Holyoke, MA · On-site

$18 - $20.50/hr

As an Operations Associate , you'll be the backbone of the store-ensuring smooth, efficient ... Deliver exceptional service Support the team in creating outstanding client experiences and ...

Gibbs Oil Company

Customer Service Associate

Hadley, MA · On-site

$14 - $19.25/hr

As a Customer Service Associate, you'll be the friendly face that welcomes customers, efficiently ... Your role is integral in creating a positive shopping experience and supporting daily operational ...

Gibbs Oil Company

Customer Service Associate

Hadley, MA · On-site

$14 - $19.25/hr

As a Customer Service Associate, you'll be the friendly face that welcomes customers, efficiently ... Your role is integral in creating a positive shopping experience and supporting daily operational ...

Sephora

Operations Associate - Part Time

Holyoke, MA · On-site

$18 - $20.50/hr

As an Operations Associate , you'll be the backbone of the store-ensuring smooth, efficient ... Deliver exceptional service Support the team in creating outstanding client experiences and ...

Dollartree

Customer Service Associate

Manchester, CT · On-site

$14.75 - $20.25/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

Dollar Tree

Customer Service Associate

Spencer, MA · On-site

$15 - $20.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

Dollar Tree

Customer Service Associate

Manchester, CT · On-site

$14.75 - $20.25/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

Dollartree

Customer Service Associate

Spencer, MA · On-site

$15 - $20.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

Raising Cane's

Customer Service Associate

Simsbury, CT · On-site

$17/hr

We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced environment. We are hiring immediately for all shifts: opening shifts, closing shifts and everything in ...

Raising Cane's

Customer Service Associate

Simsbury, CT · On-site

$17/hr

We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced environment. We are hiring immediately for all shifts: opening shifts, closing shifts and everything in ...

Raising Cane's

Customer Service Associate

Simsbury, CT · On-site

$17/hr

We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced environment. We are hiring immediately for all shifts: opening shifts, closing shifts and everything in ...

Raising Cane's

Customer Service Associate

Simsbury, CT · On-site

$17/hr

We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced environment.We are hiring immediately for all shifts: opening shifts, closing shifts and everything in ...

Wawa

Customer Service Associate

Hartford, CT

$15 - $18.75/hr

As a Customer Service Associate (CSA) you are the friendly face that puts the 'Wow' in Wawa by greeting and serving our customers. As a CSA, you are proud to be part of a beloved brand that is ...

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All JobsCustomer Service Operations Associate JobsCustomer Service Operations Associate Jobs in Springfield, MA

Customer Service Operations Associate information

See Springfield, MA salary details

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How much do customer service operations associate jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for customer service operations associate in Springfield, MA is $25.62, according to ZipRecruiter salary data. Most workers in this role earn between $16.78 and $27.31 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer service operations associate?

To thrive as a Customer Service Operations Associate, you need strong problem-solving abilities, attention to detail, and experience in customer support, often supported by a relevant degree or prior customer service experience. Familiarity with CRM software, ticketing systems, and communication platforms is typically required. Excellent interpersonal skills, patience, and adaptability enable you to handle diverse customer interactions and work effectively in a team environment. These skills ensure efficient resolution of customer issues, high satisfaction rates, and smooth operational workflows.

What are some common challenges faced by customer service operations associates, and how can they be effectively addressed?

Customer Service Operations Associates often encounter challenges such as managing a high volume of inquiries, handling difficult customer interactions, and adapting to evolving company policies or technology. To address these, it's important to develop strong communication and time management skills, seek support from team leads or mentors, and stay updated on product knowledge and best practices. Many organizations offer ongoing training and encourage collaboration within the team, which helps associates continuously improve their problem-solving abilities and overall performance.

What does a customer service operations associate do?

A Customer Service Operations Associate supports the daily functions of a customer service team by handling customer inquiries, resolving issues, and ensuring efficient workflow. They often process orders, manage customer accounts, and collaborate with other departments to address customer needs. Their role is crucial in maintaining customer satisfaction and improving service processes. These associates also help implement policies and use software tools to track and report on service metrics.
What are the most commonly searched types of Customer Service Operations jobs in Springfield, MA? The most popular types of Customer Service Operations jobs in Springfield, MA are:
What are popular job titles related to Customer Service Operations Associate jobs in Springfield, MA? For Customer Service Operations Associate jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Customer Service Operations Associate jobs in Springfield, MA look for? The top searched job categories for Customer Service Operations Associate jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Customer Service Operations Associate jobs? Cities near Springfield, MA with the most Customer Service Operations Associate job openings:
Customer Service Operations Associate jobs near you
Infographic showing various Customer Service Operations Associate job openings in Springfield, MA as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $53,288 per year, or $25.6 per hour.

Customer Service Associate

Gibbs Oil Company

Hadley, MA • On-site

$14 - $19.25/hr

Full-time

Retirement

Re-posted 14 days ago

Job description

Gibbs Oil Company is seeking enthusiastic and dependable Customer Service Associates to join our team. As a Customer Service Associate, you'll be the friendly face that welcomes customers, efficiently process sales transactions, and maintain a clean and organized store environment. Your role is integral in creating a positive shopping experience and supporting daily operational success.

This is an excellent opportunity for individuals who enjoy engaging with people and working in a fast-paced retail setting.

Requirements

Requirements:

  • Must be at least 18 years old.
  • Strong communication and customer service skills.
  • Ability to operate cash registers and handle money accurately.
  • Comfortable standing for extended periods and performing light physical tasks such as stocking shelves.
  • Ability to work flexible shifts, including evenings, weekends, and holidays.
  • Previous retail or customer service experience is preferred but not required.
  • Positive attitude, reliability, and ability to work well in a team environment.

Benefits

We offer sick time, 401K and have growth opportunities for promotions within the company. A full time rule and waiting period may apply.