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Customer Service Operations Associate Jobs in Spring Valley, NY

ALO

Operations Associate (Part-Time) - Soho

New York, NY · On-site

$17 - $23/hr

The Operations Associate will work closely with the Operations & Visual Management team in ... Passion for customer service and delivering exceptional experiences * Self-motivated with a desire ...

SuperDial

Operations Associate

New York, NY · On-site

$75K - $95K/yr

Collaborate across teams (Product, Customer Success, Engineering) to implement scalable systems and workflows. About you: * 1+ year in consulting or in an operations role at a startup. * Strong ...

NBT Bank

Operations Associate

New York, NY · On-site

$18.50 - $22.58/hr

Pay Range: $18.50 - $22.58 NBT Operations Associates are an integral part of providing excellent ... Professional and / or customer service experience preferred Skills and Abilities: * Ability to ...

Naturalvert

Operations associate

Hawthorne, NJ · On-site

A successful operations associate should be highly organized and have a versatile skill set to ... customer inquiries. • Assist in monitoring production quality to ensure it meets company ...

ALO

Operations Associate (Part-Time) - Soho

New York, NY · On-site

$17 - $23/hr

The Operations Associate will work closely with the Operations & Visual Management team in ... Passion for customer service and delivering exceptional experiences * Self-motivated with a desire ...

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All JobsCustomer Service Operations Associate JobsCustomer Service Operations Associate Jobs in Spring Valley, NY

Customer Service Operations Associate information

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How much do customer service operations associate jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for customer service operations associate in Spring Valley, NY is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $27.79 per hour, depending on experience, location, and employer.

What does a customer service operations associate do?

A Customer Service Operations Associate supports the daily functions of a customer service team by handling customer inquiries, resolving issues, and ensuring efficient workflow. They often process orders, manage customer accounts, and collaborate with other departments to address customer needs. Their role is crucial in maintaining customer satisfaction and improving service processes. These associates also help implement policies and use software tools to track and report on service metrics.

What are the key skills and qualifications needed to thrive as a customer service operations associate?

To thrive as a Customer Service Operations Associate, you need strong problem-solving abilities, attention to detail, and experience in customer support, often supported by a relevant degree or prior customer service experience. Familiarity with CRM software, ticketing systems, and communication platforms is typically required. Excellent interpersonal skills, patience, and adaptability enable you to handle diverse customer interactions and work effectively in a team environment. These skills ensure efficient resolution of customer issues, high satisfaction rates, and smooth operational workflows.

What are some common challenges faced by customer service operations associates, and how can they be effectively addressed?

Customer Service Operations Associates often encounter challenges such as managing a high volume of inquiries, handling difficult customer interactions, and adapting to evolving company policies or technology. To address these, it's important to develop strong communication and time management skills, seek support from team leads or mentors, and stay updated on product knowledge and best practices. Many organizations offer ongoing training and encourage collaboration within the team, which helps associates continuously improve their problem-solving abilities and overall performance.

What job categories do people searching Customer Service Operations Associate jobs in Spring Valley, NY look for?

The top searched job categories for Customer Service Operations Associate jobs in Spring Valley, NY are:

What cities near Spring Valley, NY are hiring for Customer Service Operations Associate jobs?

Cities near Spring Valley, NY with the most Customer Service Operations Associate job openings:

Customer Service Operations Associate jobs near you
Infographic showing various Customer Service Operations Associate job openings in Spring Valley, NY as of July 2026, with employment types broken down into 1% As Needed, 70% Full Time, 27% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $54,187 per year, or $26.1 per hour.

Service Operations Coordinator

ImageFIRST Healthcare Laundry Specialists

Elmsford, NY • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted yesterday

New

ImageFIRST rating

7.0

Company rating: 7.0 out of 10

Based on 19 frontline employees who took The Breakroom Quiz

8th of 62 rated cleaning companies

Job description

ImageFIRST is the largest national provider of linen and laundry services specializing in the healthcare industry. With a 97% customer retention rate, we are committed to providing remarkable, white-glove service to our customers.

We are seeking a motivated and results-driven Service Operations Coordinator to lead the daily execution of Service operations at an ImageFIRST facility.

This is a dynamic, hands-on leadership role. You will own how service gets delivered every day, partnering closely with Customer Advocates, Service and Plant Operations leadership, and the General Manager to drive route execution, customer satisfaction, product control, fleet readiness, safety, and financial performance. This is one of the most visible and impactful roles in the local operation with real accountability for results and a direct path toward senior Service and Operations leadership positions.

Check out our company page: https://www.imagefirst.com/company/


What You'll Do

• Lead daily face-to-face check-ins with Customer Advocates, providing them with coaching, feedback, and support to help them execute our daily service standards.

• Analyze route and customer data to identify ways to improve service performance and growth opportunities.

• Translate those insights into specific, business-minded recommendations and actions for the Service teams.

• Anticipate challenges before they arise and drive solutions that improve retention and customer loyalty.

• Help ensure fleet readiness and compliance with DOT and safety standards.

• Track action plans through to measurable improvement in service, revenue, and profitability.

What We're Looking For

• Ability to lead, influence, and direct people. This includes ability to build trust and respect with Customer Advocates and partner with our District Service Managers and plant leadership team.

• Willingness to speak up, deliver direct feedback, and follow through on execution.

• Energized by frequent daily interaction and positive relationship building with associates.

• Ability to turn data into insight, and insight into clear recommendations and action.

• Strong organizational, analytical, and problem-solving abilities. Very comfortable working in Excel (pivot tables, formulas, data cleanup) and Power BI.

• Excellent communication and customer service skills.

• Ability to manage multiple priorities in a fast-paced environment.

• Experience in service, operations, logistics, distribution, or route-based businesses preferred.

• Associate degree or higher required.

• Valid driver's license and ability to obtain DOT medical certification.

COMPENSATION

$75,000 TO $85,000 + performance bonus


If you're a hands-on leader who enjoys solving problems, developing people, and improving customer experience, we want to hear from you. 

Required Competencies:

  • Be Respectful: Value all we come in contact with
  • Be Remarkable: Create a positive moment with every interaction
  • Be Safe: Keep ourselves and those around us safe
  • Be Honest: Be guided by truthfulness in all we do  

Benefits:

  • Weekly pay
  • Medical, Dental, Vision 
  • Pet, Legal, and Hospital Indemnity Insurance 
  • 401k (match)
  • Paid Time Off Package
  • Paid Parental Leave
  • Tuition Reimbursement 
  • Referral Program
  • Great company culture
  • Collaborative team environment 

EOE / Drug-Free Workplace 

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by applicable law.  We are fueled by the talent, passion, and diversity of our associates.

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