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Customer Service Operations Associate Jobs in Ocoee, FL

Variety Stores LLC

Customer Service Associate

Orlando, FL

$13.50 - $18.75/hr

Summary As a Roses/Roses Express Customer Service Associate you will be responsible for providing ... Ability to follow directives and interpret retail operational documents as assigned. Experience:

Gopuff

Operations Associate, Orlando

Orlando, FL · On-site

Gopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting ... Customers turn to Gopuff to provide their everyday essentials-day and night, rain or shine. We're ...

Roses Discount Stores

Customer Service Associate

Orlando, FL · On-site

$13.50 - $18.75/hr

Summary As a Roses/Roses Express Customer Service Associate you will be responsible for providing ... Ability to follow directives and interpret retail operational documents as assigned. Experience:

Roses Discount Stores

Customer Service Associate

Orlando, FL · On-site

$13.50 - $18.75/hr

Summary As a Roses/Roses Express Customer Service Associate you will be responsible for providing ... Ability to follow directives and interpret retail operational documents as assigned. Experience:

Dollar Tree

Customer Service Associate

Orlando, FL · On-site

$13.50 - $18.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

Dollartree

Customer Service Associate

Mount Dora, FL · On-site

$12.75 - $17.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

Dollartree

Customer Service Associate

Altamonte Springs, FL · On-site

$13.50 - $18.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

Dollar Tree

Customer Service Associate

Altamonte Springs, FL · On-site

$13.50 - $18.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

Dollar Tree

Customer Service Associate

Kissimmee, FL · On-site +1

$12.75 - $17.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

Dollartree

Customer Service Associate

Orlando, FL · On-site

$13.50 - $18.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

Dollartree

Customer Service Associate

Orlando, FL · On-site

$13.50 - $18.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

Dollartree

Customer Service Associate

Kissimmee, FL

$12.75 - $17.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

Dollar Tree

Customer Service Associate

Orlando, FL · On-site

$13.50 - $18.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

Dollartree

Customer Service Associate

Oviedo, FL · On-site

$12.25 - $17/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

Dollar Tree

Customer Service Associate

Oviedo, FL · On-site

$12.25 - $17/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

Wawa, Inc.

Customer Service Associate

Casselberry, FL · On-site

$15.50 - $19.25/hr

As a Customer Service Associate (CSA) you are the friendly face that puts the 'Wow' in Wawa by greeting and serving our customers. As a CSA, you are proud to be part of a beloved brand that is ...

Wawa

Customer Service Associate

Davenport, FL · On-site

$15.50 - $19.25/hr

As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a beloved brand that is committed to ...

Wawa, Inc.

Customer Service Associate

Orlando, FL · On-site

$15.50 - $19.25/hr

As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a beloved brand that is committed to ...

Wawa, Inc.

Customer Service Associate

Orlando, FL · On-site

$15.50 - $19.25/hr

As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a beloved brand that is committed to ...

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All JobsCustomer Service Operations Associate JobsCustomer Service Operations Associate Jobs in Ocoee, FL

Customer Service Operations Associate information

See Ocoee, FL salary details

$8

$22

$44

How much do customer service operations associate jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for customer service operations associate in Ocoee, FL is $22.60, according to ZipRecruiter salary data. Most workers in this role earn between $14.81 and $24.09 per hour, depending on experience, location, and employer.

What does a customer service operations associate do?

A Customer Service Operations Associate supports the daily functions of a customer service team by handling customer inquiries, resolving issues, and ensuring efficient workflow. They often process orders, manage customer accounts, and collaborate with other departments to address customer needs. Their role is crucial in maintaining customer satisfaction and improving service processes. These associates also help implement policies and use software tools to track and report on service metrics.

What are the key skills and qualifications needed to thrive as a customer service operations associate?

To thrive as a Customer Service Operations Associate, you need strong problem-solving abilities, attention to detail, and experience in customer support, often supported by a relevant degree or prior customer service experience. Familiarity with CRM software, ticketing systems, and communication platforms is typically required. Excellent interpersonal skills, patience, and adaptability enable you to handle diverse customer interactions and work effectively in a team environment. These skills ensure efficient resolution of customer issues, high satisfaction rates, and smooth operational workflows.

What are some common challenges faced by customer service operations associates, and how can they be effectively addressed?

Customer Service Operations Associates often encounter challenges such as managing a high volume of inquiries, handling difficult customer interactions, and adapting to evolving company policies or technology. To address these, it's important to develop strong communication and time management skills, seek support from team leads or mentors, and stay updated on product knowledge and best practices. Many organizations offer ongoing training and encourage collaboration within the team, which helps associates continuously improve their problem-solving abilities and overall performance.

What job categories do people searching Customer Service Operations Associate jobs in Ocoee, FL look for?

The top searched job categories for Customer Service Operations Associate jobs in Ocoee, FL are:

What cities near Ocoee, FL are hiring for Customer Service Operations Associate jobs?

Cities near Ocoee, FL with the most Customer Service Operations Associate job openings:

Customer Service Operations Associate jobs near you
Infographic showing various Customer Service Operations Associate job openings in Ocoee, FL as of June 2026, with employment types broken down into 75% Full Time, and 25% Part Time. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $47,018 per year, or $22.6 per hour.

Customer Service and Operations Support II

Oviedo, FL • On-site

International Food Solutions, Inc.
51 - 200 employees
Learn more about International Food Solutions, Inc.external

$13.50 - $18.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago

Job description

We are seeking a highly organized and detail-oriented Customer Service & Operations Support II professional to join our team. This entry- to mid-level role is ideal for an individual with strong customer service and administrative skills who enjoys working in a fast-paced, team-oriented environment. The position is responsible for processing customer orders, maintaining accurate data, and managing overages, shortages, and damage claims to support the Accounting team with timely customer invoicing and credits. The ideal candidate is proactive, customer-focused, eager to learn, and committed to delivering accurate work while providing exceptional service to both internal and external customers.


Essential Duties and Responsibilities:

Customer Service:

  • Process customer orders accurately and efficiently while ensuring compliance with company policies and procedures.
  • Respond to customer inquiries via phone and email, providing timely, accurate, and professional service.
  • Address customer concerns and resolve issues promptly while maintaining positive customer relationships and a high level of customer satisfaction.
  • Accurately enter customer orders and related information into internal systems, ensuring data integrity.
  • Maintain accurate, complete, and up-to-date customer records in accordance with company standards.
  • Review customer orders for overages, shortages, damages, and other discrepancies, and process appropriate adjustments.
  • Partner with the Accounting team to ensure accurate documentation and the timely processing of customer invoices, credits, and adjustments.
  • Collaborate with Logistics and Inventory teams to investigate discrepancies, verify order details, and ensure accurate reporting and resolution.


Operations Support:

  • Prepare, maintain, and distribute reports, correspondence, and operational documentation with a high degree of accuracy.
  • Organize and maintain electronic and physical filing systems to ensure efficient access, retrieval, and record retention.
  • Collaborate cross-functionally with Sales, Accounting, Logistics, Warehouse, and Operations to support efficient workflows and ensure accurate order processing.
  • Participate in team meetings, identify opportunities for process improvements, and contribute to initiatives that enhance customer service, operational efficiency, and data accuracy.
  • Provide administrative and operational support to various departments and perform other duties as assigned to meet business needs.


Qualifications:

  • High School Diploma or GED.
  • Minimum of 2 years of experience in customer service, administrative support, order processing, or operations support.
  • Strong computer skills, including:
    • Microsoft Excel
    • Microsoft Word
    • Outlook
  • Excellent verbal and written communication skills.
  • Strong organizational and time management skills.
  • Excellent attention to detail and accuracy.
  • Ability to prioritize multiple tasks while meeting deadlines.
  • Professional customer service demeanor.
  • Ability to work independently and collaboratively in a team environment.


Physical Demands:

  • Ability to sit and work at a computer for extended periods.
  • Occasional lifting of office supplies or documents.


Working Hours:

Business hours, but some travel, nights, and weekends may be possible.

Tools and Equipment Used:

  • Business Computer, copier, fax, phone, and other standard office equipment.


Benefits:


  • 401(k) matching
  • Dental Insurance
  • Employee assistance program
  • Employee discount
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Parental leave
  • Professional development assistance
  • Retirement plan
  • Vision insurance