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Customer Service Operations Associate Jobs in Ocoee, FL

Clark Associates

Operations Associate

Orlando, FL · On-site

Job Summary The Operations Associate with The Restaurant Store is responsible for assisting the ... Basic customer service skills and ability to function well with coworkers * Strong verbal ...

The Restaurant Store

Operations Associate

Orlando, FL · On-site

Job Summary The Operations Associate with The Restaurant Store is responsible for assisting the ... Basic customer service skills and ability to function well with coworkers * Strong verbal ...

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All JobsCustomer Service Operations Associate JobsCustomer Service Operations Associate Jobs in Ocoee, FL

Customer Service Operations Associate information

See Ocoee, FL salary details

$8

$22

$44

How much do customer service operations associate jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for customer service operations associate in Ocoee, FL is $22.60, according to ZipRecruiter salary data. Most workers in this role earn between $14.81 and $24.09 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer service operations associate?

To thrive as a Customer Service Operations Associate, you need strong problem-solving abilities, attention to detail, and experience in customer support, often supported by a relevant degree or prior customer service experience. Familiarity with CRM software, ticketing systems, and communication platforms is typically required. Excellent interpersonal skills, patience, and adaptability enable you to handle diverse customer interactions and work effectively in a team environment. These skills ensure efficient resolution of customer issues, high satisfaction rates, and smooth operational workflows.

What are some common challenges faced by customer service operations associates, and how can they be effectively addressed?

Customer Service Operations Associates often encounter challenges such as managing a high volume of inquiries, handling difficult customer interactions, and adapting to evolving company policies or technology. To address these, it's important to develop strong communication and time management skills, seek support from team leads or mentors, and stay updated on product knowledge and best practices. Many organizations offer ongoing training and encourage collaboration within the team, which helps associates continuously improve their problem-solving abilities and overall performance.

What does a customer service operations associate do?

A Customer Service Operations Associate supports the daily functions of a customer service team by handling customer inquiries, resolving issues, and ensuring efficient workflow. They often process orders, manage customer accounts, and collaborate with other departments to address customer needs. Their role is crucial in maintaining customer satisfaction and improving service processes. These associates also help implement policies and use software tools to track and report on service metrics.
What are popular job titles related to Customer Service Operations Associate jobs in Ocoee, FL? For Customer Service Operations Associate jobs in Ocoee, FL, the most frequently searched job titles are:
What job categories do people searching Customer Service Operations Associate jobs in Ocoee, FL look for? The top searched job categories for Customer Service Operations Associate jobs in Ocoee, FL are:
What cities near Ocoee, FL are hiring for Customer Service Operations Associate jobs? Cities near Ocoee, FL with the most Customer Service Operations Associate job openings:
Customer Service Operations Associate jobs near you
Infographic showing various Customer Service Operations Associate job openings in Ocoee, FL as of June 2026, with employment types broken down into 75% Full Time, and 25% Part Time. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $47,018 per year, or $22.6 per hour.

Customer Service/Operations/Dispatch

Good Greek Moving & Storage

Orlando, FL • On-site

$15.50 - $19.50/hr

Full-time

Posted 18 days ago

Job description

Are you looking for an innovative, fast paced and rewarding opportunity to expand your career?

If so, LOOK no further! Good Greek Moving & Storage is expanding its team of professionals. Known in the marketplace as an industry leader in the moving community, Good Greek is a total relocation expert offering, storage, trash removal, auto transport, realty services and premier concierge services. The Dispatch Coordinator is an essential and multifaceted role in our organization’s operations. They will work with our professional moving crews, compliance personnel and customers. Become a key member of the Good Greek thriving team of professionals.
We are seeking innovative, forward thinking, and tenacious individual to work with our leadership team, existing and prospective clients, and our partners. To be successful in this role you will need to be highly organized, socially confident, exude excellent customer service skills and must be able to multitask. An outstanding candidate should be able to keep all facets of an office running smoothly and ensure all operational responsibilities are being fulfilled. While ensuring compliance with regulations.

Good Greek is a Leader in the industry offering extremely competitive compensation and benefits! APPLY TO LEARN MORE

Key Skills/Qualifications

  • Detailed orientated
  • Skilled in documenting Important Data
  • Precise data entry
  • Strong Phone Skills
  • Listening and verbal communications
  • Astute, high energy and dependable
  • Proficient in reporting
  • Strong ability to multitask
  • Ability to work effectively under pressure
  • Must have 1-3 years Operations/Dispatch experience
  • Bilingual a plus!!!

Core Responsibilities

  • Planning and coordinating jobs
  • Setting schedules
  • Maintaining driver helper relationships
  • Ensuring adequate capacity for job coverage
  • Answering the telephone and making follow-up calls.
  • CRM data entry/software data management
  • Fielding Customer Service Inquires
  • Provide ETA updates in company software and make relevant notes in shipment notes
  • Monitor drivers and ensure that they are following DOT regulations-and document/report violations of regulations
  • Communicate with customer and with customer service on driver s schedule
  • Log and track driver locations and activities

Job Type:

  • Full Time
  • Salaried Position

Salary and Benefits:

  • Competitive Benefit Package Available

Paid Training

*Good Greek and our affiliates are equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.