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Customer Service Operations Associate Jobs in Laurel, MD

LVMH

Operations Associate - Full Time

Reston, VA · On-site

$21.75 - $24.88/hr

VOTRE PROFIL Operations Associate - Full Time Publiée le 15.06.2026 Sephora Retail Référence ... Deliver exceptional service Support the team in creating outstanding client experiences and ...

LVMH

Operations Associate - Part Time

Oxon Hill, MD · On-site

$21.75 - $24.88/hr

VOTRE PROFIL Operations Associate - Part Time Publiée le 28.07.2026 Sephora Retail Référence ... Deliver exceptional service Support the team in creating outstanding client experiences and ...

Maersk

CHB Operations Associate

Baltimore, MD

$56K - $60K/yr

As a CHB Operations Associate , you play a critical role in ensuring our customers' imports move ... Customer experience & quality - delivering on service commitments and building trust * Compliance ...

Maersk

CHB Operations Associate

Baltimore, MD · On-site

$56K - $60K/yr

As a CHB Operations Associate , you play a critical role in ensuring our customers' imports move ... Customer experience & quality - delivering on service commitments and building trust * Compliance ...

KOHLS

Part-Time Operations Associate

Ellicott City, MD · On-site

$16 - $23.10/hr

About the Role In this role, you will deliver excellent customer service and consistent execution ... You will efficiently process freight, replenishment, and omni channel operations. What You'll Do

Kohl's

Part-Time Operations Associate

Ellicott City, MD · On-site

$16 - $23.10/hr

You will efficiently process freight, replenishment, and omni channel operations. What You'll Do ... Engage customers by greeting them and offering assistance with products and services * Execute all ...

Kone AB

Service Operations Manager

Washington, DC

$159K - $209K/yr

Our operations in over 60 countries around the world has helped us achieve our position as an ... Do youcoachthe technical-oriented Supervisors of today, to be customer-, service- and result ...

CloudKitchens

Facility Operations Runner

Alexandria, VA · On-site

$15 - $19/hr

As a Facility Operations Associate, you'll ensure seamless food order flow, handle admin tasks, troubleshoot issues, and deliver top-notch customer service. About the Role: * Organize and transport ...

CloudKitchens

Facility Operations Runner

Alexandria, VA · On-site

$15 - $19/hr

As a Facility Operations Associate, you'll ensure seamless food order flow, handle admin tasks, troubleshoot issues, and deliver top-notch customer service. About the Role: * Organize and transport ...

Saks OFF 5TH

Associate Operations

Hanover, MD · On-site

We are seeking a motivated and creative Operations Associate to oversee merchandise displays and ... Experience executing warehouse duties within a retail, customer service, or sales environment

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Customer Service Operations Associate information

See Laurel, MD salary details

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How much do customer service operations associate jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for customer service operations associate in Laurel, MD is $25.49, according to ZipRecruiter salary data. Most workers in this role earn between $16.68 and $27.16 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer service operations associate?

To thrive as a Customer Service Operations Associate, you need strong problem-solving abilities, attention to detail, and experience in customer support, often supported by a relevant degree or prior customer service experience. Familiarity with CRM software, ticketing systems, and communication platforms is typically required. Excellent interpersonal skills, patience, and adaptability enable you to handle diverse customer interactions and work effectively in a team environment. These skills ensure efficient resolution of customer issues, high satisfaction rates, and smooth operational workflows.

What are some common challenges faced by customer service operations associates, and how can they be effectively addressed?

Customer Service Operations Associates often encounter challenges such as managing a high volume of inquiries, handling difficult customer interactions, and adapting to evolving company policies or technology. To address these, it's important to develop strong communication and time management skills, seek support from team leads or mentors, and stay updated on product knowledge and best practices. Many organizations offer ongoing training and encourage collaboration within the team, which helps associates continuously improve their problem-solving abilities and overall performance.

What does a customer service operations associate do?

A Customer Service Operations Associate supports the daily functions of a customer service team by handling customer inquiries, resolving issues, and ensuring efficient workflow. They often process orders, manage customer accounts, and collaborate with other departments to address customer needs. Their role is crucial in maintaining customer satisfaction and improving service processes. These associates also help implement policies and use software tools to track and report on service metrics.
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Customer Service Operations Associate jobs near you

Operations Associate - DC Metro Area

Clark Associates

District Heights, MD • On-site

Full-time

Re-posted 24 days ago

Clark Associates rating

8.0

Company rating: 8.0 out of 10

Based on 19 frontline employees who took The Breakroom Quiz

114th of 412 rated retail wholesalers

Job description

Job Summary
The Operations Associate with The Restaurant Store is responsible for assisting the Product Lifecycle Manager with all aspects of daily material handling in a retail branch location. The Operations Associate will achieve a variety of operational goals through effective receiving, stocking, and presentation strategies that align with the goals of our sales, merchandising, order fulfillment, and inventory teams.
This is a full time position working 5, 8-hour shifts per week. Shift time is currently 5:00AM - 1:30PM.
Job Location
2912 Ritchie Road, District Heights, MD 20747
We only accept W-2 candidates, H-1B sponsorship is not available.
Responsibilities
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Execute efficient receiving and put-away of incoming stock using pallet jacks, carts and/or powered equipment
  • Ensure a high level of organization and neatness while completing daily restocking tasks
  • Communicate effectively with the Merchandising and Inventory teams to sufficiently stock products in correct merchandising locations within the branch
  • Communicate effectively with the Product Lifecycle Manager to address any operational issues
  • Rotate stock (FIFO) and pull damaged and expired products as needed
  • Perform additional tasks and support initiatives as assigned by management to ensure smooth location operations and alignment with overall business goals
  • Maintain the overall cleanliness of the store
Physical Requirements
  • Work is performed while standing and/or walking, up to and including 9 hours/day.
  • Requires the ability to communicate effectively using speech, vision, and hearing.
  • Requires the regular use of hands for simple grasping and fine manipulations.
  • Requires regular bending, squatting, crawling, climbing, and reaching.
  • Requires the ability to regularly lift, carry, push, or pull medium weights, up to 50lbs.

Qualifications
Experience
  • Minimum of 1 year of relevant experience in retail and/or supply chain management
  • High school diploma or GED, or equivalent combination of education and experience

Education
  • This role does not require a degree. We value relevant skills and experience and alignment with our core values above all else.

Desired Traits & Skills
  • Demonstrated knowledge of our business model and a strong work ethic
  • Basic customer service skills and ability to function well with coworkers
  • Strong verbal communication skills and ability to think critically
  • Demonstrated ability to manage multiple assignments and deadlines in a fast-paced environment
  • Business Proficiency in English is required

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