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Customer Service Operations Associate Jobs in Kent, WA

Carmax

Business Operations Associate - Part-Time

Renton, WA · On-site

$21.58 - $38.50/hr

This role combines exceptional customer service, attention to detail, and strong organizational ... Train and mentor new associates and support store operations by assisting multiple departments and ...

AA2IT

Customer Service Associate

Redmond, WA · On-site

$23 - $24/hr

Customer Service Associate Pay Rate:$23-24/HR on W2 Hours: 40 hours a week M-F 7-3:30 (Half hour lunch)- can be a little flexible Location: One Microsoft Way Duration: 3 months could extension ...

Savers | Value Village

Customer Service Associate

Kent, WA · On-site

$17.15 - $22.60/hr

Customer Service Associate Pay Rate: Our starting pay ranges from $17.15 to $22.60 depending on job duty/position. Savers Benefits Geographic & job eligibility rules may apply Healthcare Plans ...

Savers Value Village

Customer Service Associate

Kent, WA · On-site

$17.15 - $22.60/hr

Customer Service Associate Pay Rate: Our starting pay ranges from $17.15 to $22.60 depending on job duty/position. Savers Benefits Geographic & job eligibility rules may apply Healthcare Plans ...

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All JobsCustomer Service Operations Associate JobsCustomer Service Operations Associate Jobs in Kent, WA

Customer Service Operations Associate information

See Kent, WA salary details

$10

$29

$56

How much do customer service operations associate jobs pay per hour?

As of Jun 28, 2026, the average hourly pay for customer service operations associate in Kent, WA is $29.02, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $30.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Service Operations Associate, and why are they important?

To thrive as a Customer Service Operations Associate, you need strong problem-solving abilities, attention to detail, and experience in customer support, often supported by a relevant degree or prior customer service experience. Familiarity with CRM software, ticketing systems, and communication platforms is typically required. Excellent interpersonal skills, patience, and adaptability enable you to handle diverse customer interactions and work effectively in a team environment. These skills ensure efficient resolution of customer issues, high satisfaction rates, and smooth operational workflows.

What are some common challenges faced by Customer Service Operations Associates, and how can they be effectively addressed?

Customer Service Operations Associates often encounter challenges such as managing a high volume of inquiries, handling difficult customer interactions, and adapting to evolving company policies or technology. To address these, it's important to develop strong communication and time management skills, seek support from team leads or mentors, and stay updated on product knowledge and best practices. Many organizations offer ongoing training and encourage collaboration within the team, which helps associates continuously improve their problem-solving abilities and overall performance.

What does a Customer Service Operations Associate do?

A Customer Service Operations Associate supports the daily functions of a customer service team by handling customer inquiries, resolving issues, and ensuring efficient workflow. They often process orders, manage customer accounts, and collaborate with other departments to address customer needs. Their role is crucial in maintaining customer satisfaction and improving service processes. These associates also help implement policies and use software tools to track and report on service metrics.
What job categories do people searching Customer Service Operations Associate jobs in Kent, WA look for? The top searched job categories for Customer Service Operations Associate jobs in Kent, WA are:
What cities near Kent, WA are hiring for Customer Service Operations Associate jobs? Cities near Kent, WA with the most Customer Service Operations Associate job openings:
Customer Service Operations Associate jobs near you
Infographic showing various Customer Service Operations Associate job openings in Kent, WA as of June 2026, with employment types broken down into 75% Full Time, and 25% Part Time. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $60,367 per year, or $29 per hour.

Operations Assoc Supervisor

Zimmer US, Inc.

Seattle, WA

$64K - $85K/yr

Other

Posted 23 days ago

Job description

Valued Team member: We are glad you are exploring new opportunities within Zimmer Biomet!


What You Can Expect

Provide leadership for all Distribution Team Members within a department/site on an assigned shift. This position is responsible for overseeing the operations of the local warehouse activity along with the operations of the asset and logistics team. The Ops Associate Supervisor will assist in implementing Lean Processes as established per corporate guidelines and ensure that targets are met while maintaining the highest level of customer service possible. Must be able to perform some of the required management duties during Ops Manager's absence.
This role has a shift of 9am-5:30/6:00pm M-F

How You'll Create Impact

Provide leadership for Distribution team members within assigned group. May get supervisory experience managing a smaller team, including time, attendance and disciplinary records for each direct report.
Responsible for recruitment, development, promotion and disciplinary actions of hourly Team Members on assigned shift with the support and guidance of Ops Manager as needed.
Responsible for overall performance management for hourly Team Members, including preparing and delivering annual performance reviews.
Assist with cross functional activities, acting as a primary contact with other divisions regarding Field Warehouse and other inventory matters for the assigned shift/department or site.
Ensure appropriate training of employees to perform their assigned functions, including Quality and EHS standards.
Provide support for asset and logistic teams
Direct processes ensuring highest level of service.
Report local building maintenance issues to Ops Manager for potential opportunities to upgrades and remodel.

This is not an exhaustive list of duties or functions and might not necessarily comprise all of the essential functions for purposes of the Americans with Disabilities Act.

What Makes You Stand Out
  • Entry level leadership and cross-functional skills; leadership/management background; preferably in logistics areas including shipping/receiving/distribution, and shipment/inventory management within a medical device regulated environment.
  • Entry-level problem-solving skills, including problem identification, data gathering, solution development, and implementation follow up
  • Leadership and motivational skills to expedite completion of critical project tasks with other functional groups
  • Must be able to work within a team environment not only within the organization unit, but also across departments and shifts.
  • Basic understanding of quality systems is a plus
  • Ability to prioritize personal workload to maintain company efficiencies - time management skills
  • Ability to communicate clearly, both orally and in writing, with production team members and management in a professional manner
  • Complete understanding of key service line metrics and key operational moves to successfully impact these metrics
  • Ability to prioritize key initiatives to have the greatest impact on territory metrics.
  • Experience in strategic planning to guide operations staff on planning initiatives.
Your Background

High school diploma required. Bachelor's degree preferred; an equivalent of education and experience will be considered.
3-5 years of service line management, hospital, or related operational experience required.

Travel Expectations
  • Up to 20%

This role has a salary of $64,000-85,000 annually depending on experience + bonus opportunity


EOE/M/F/Vet/Disability

Employment Type: OTHER

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