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Customer Service Operations Associate Jobs in Fontana, CA

OCVIBE

Operations Associate

Anaheim, CA · On-site

$19.50/hr

Operations Associate Pay Details: The starting hourly rate for this position is $19.50 per hour ... Manage customer flow, including timeliness of service and line flow * Collect, inspect, and ...

OCVIBE

Operations Associate

Anaheim, CA · On-site

$19.50/hr

Operations Associate Pay Details: The starting hourly rate for this position is $19.50 per hour ... Manage customer flow, including timeliness of service and line flow * Collect, inspect, and ...

The Rinks Foundation

Operations Associate

Anaheim, CA · On-site

$19.50/hr

Operations Associate Pay Details: The starting hourly rate for this position is $19.50 per hour ... Manage customer flow, including timeliness of service and line flow * Collect, inspect, and ...

The Rinks

Operations Associate

Anaheim, CA

$21/hr

Operations Associate Pay Details: The starting hourly rate for this position is $21.00 per hour ... Manage customer flow, including timeliness of service and line flow * Collect, inspect, and ...

OCVIBE

Operations Associate

Anaheim, CA · On-site

$19.50/hr

Operations Associate Pay Details: The starting hourly rate for this position is $19.50 per hour ... Manage customer flow, including timeliness of service and line flow * Collect, inspect, and ...

Dollartree

customer service associate

Riverside, CA · On-site

$15.25 - $20.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

Dollar Tree

Customer Service Associate

Victorville, CA · On-site

$15.25 - $21/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

Dollartree

Customer Service Associate

Anaheim, CA · On-site

$15.25 - $21/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

Dollar Tree

Customer Service Associate

Anaheim, CA · On-site

$15.25 - $21/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

Dollar Tree

Customer Service Associate

Redlands, CA · On-site

$14.50 - $20/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

Dollartree

Customer Service Associate

Redlands, CA · On-site

$14.50 - $20/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

Dollar Tree

Customer Service Associate

San Bernardino, CA · On-site

$15 - $20.50/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

Dollar Tree

Customer Service Associate

San Bernardino, CA · On-site

$15 - $20.50/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

Dollartree

Customer Service Associate

Victorville, CA · On-site

$15.25 - $21/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

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All JobsCustomer Service Operations Associate JobsCustomer Service Operations Associate Jobs in Fontana, CA

Customer Service Operations Associate information

See Fontana, CA salary details

$9

$26

$51

How much do customer service operations associate jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for customer service operations associate in Fontana, CA is $26.14, according to ZipRecruiter salary data. Most workers in this role earn between $17.12 and $27.84 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer service operations associate?

To thrive as a Customer Service Operations Associate, you need strong problem-solving abilities, attention to detail, and experience in customer support, often supported by a relevant degree or prior customer service experience. Familiarity with CRM software, ticketing systems, and communication platforms is typically required. Excellent interpersonal skills, patience, and adaptability enable you to handle diverse customer interactions and work effectively in a team environment. These skills ensure efficient resolution of customer issues, high satisfaction rates, and smooth operational workflows.

What are some common challenges faced by customer service operations associates, and how can they be effectively addressed?

Customer Service Operations Associates often encounter challenges such as managing a high volume of inquiries, handling difficult customer interactions, and adapting to evolving company policies or technology. To address these, it's important to develop strong communication and time management skills, seek support from team leads or mentors, and stay updated on product knowledge and best practices. Many organizations offer ongoing training and encourage collaboration within the team, which helps associates continuously improve their problem-solving abilities and overall performance.

What does a customer service operations associate do?

A Customer Service Operations Associate supports the daily functions of a customer service team by handling customer inquiries, resolving issues, and ensuring efficient workflow. They often process orders, manage customer accounts, and collaborate with other departments to address customer needs. Their role is crucial in maintaining customer satisfaction and improving service processes. These associates also help implement policies and use software tools to track and report on service metrics.
What are popular job titles related to Customer Service Operations Associate jobs in Fontana, CA? For Customer Service Operations Associate jobs in Fontana, CA, the most frequently searched job titles are:
What job categories do people searching Customer Service Operations Associate jobs in Fontana, CA look for? The top searched job categories for Customer Service Operations Associate jobs in Fontana, CA are:
What cities near Fontana, CA are hiring for Customer Service Operations Associate jobs? Cities near Fontana, CA with the most Customer Service Operations Associate job openings:
Customer Service Operations Associate jobs near you
Infographic showing various Customer Service Operations Associate job openings in Fontana, CA as of June 2026, with employment types broken down into 73% Full Time, 23% Part Time, and 4% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $54,365 per year, or $26.1 per hour.

Operations Associate

OCVIBE

Anaheim, CA • On-site

$19.50/hr

Part-time

This job post has expired today. Applications are no longer accepted.

Job description

A great experience starts with you!
Join our team to help create and develop the future of live entertainment and sports in Orange County!
Once you've had a chance to explore our current open positions, apply to the ones you feel best suit you, as an applicant, you can always see your application status in your profile.
Mission: To enrich the lives in our community through shared experiences, welcoming spaces, and responsible actions.
Vision: We will be the social and entertainment center of Orange County - a place where the cultural kaleidoscope of the region converges and connects. Our vibrant, rich collection of experiences will celebrate the diversity of our community.
Values: Be Safe | Do the Right Thing | Be Generous | Include Everyone | Make it Easy | Be Bold
Job Title:
Operations Associate
Pay Details:
The starting hourly rate for this position is $19.50 per hour.
The Operations Associate is responsible for performing the daily activities required to operate the Rink facility (Ice or Inline), including all aspects of customer service, cash handling, and skate guard during public sessions.
Responsibilities
The Operations Associate will be assigned to one or more of the following skill areas:
Front Desk/Reception:
  • Communicate rink program information to Guests
  • Operate the Point of Sale system in a skillful, expedient manner while efficiently and accurately performing daily cash-handling activities
  • Coordinate locker room check-in and check-out procedures
  • Greet and assist Guests throughout the facility
  • Answer the telephone in a cheerful, courteous, and timely manner

Skate Counter:
  • Efficiently distribute skates and assist Guests in proper skate size selection.
  • Manage customer flow, including timeliness of service and line flow
  • Collect, inspect, and properly store skates in the correct location
  • Sharpen/maintain rental skates for quality performance/presentation

Snack Bar (Not at Great Park Ice):
  • Demonstrate a thorough knowledge of menu items, recipes, and prices for the Snack Bar operation
  • Efficiently and accurately perform daily cash-handling activities
  • Skillfully operate food and beverage equipment machines and prepares product in a proficient manner
  • Manage customer flow, including timeliness of service and line flow

Skate Guard:
  • Safeguard public sessions to ensure exemplary Guest experience and safety by monitoring activity on rink surfaces and in other controlled areas
  • Monitor rink conditions; remove debris from rink surface
  • Must be able to skate for up to 2 hours or willing to learn to skate
  • Maintain an encouraging and attentive demeanor throughout the session
  • Monitor the safety of skaters, including proper usage of skates and other equipment

Scorekeeper:
  • Efficiently and accurately perform scorekeeping duties
  • Communicate effectively with referees in fast-paced, dynamic environment

Party Host:
  • Set up and decorate the party room prior to guest's arrival
  • Set up appropriate facility signage
  • Maintain a positive and attentive demeanor throughout the party
  • Provide outstanding customer service throughout the event, ensuring that food is served on time, assisting with skate size selection and timing of skate

All above areas are responsible for:
  • Providing excellent customer service by enthusiastically servicing Guests while performing a multitude of diverse tasks, being thorough, accurate, and prompt when responding to Guest inquiries, and when necessary directing the individual to the appropriate Associate
  • Demonstrating the initiative and commitment to communication and teamwork to ensure optimal Guest Service
  • Adhering to First Aid and emergency guidelines and procedures
  • Being alert to and communicating safety/security problems to Shift Manager in a timely manner
  • Adhering to manufacturer's specifications when using equipment or materials in order to assure no risk to self, fellow Associates, or guests
  • Maintaining The Rinks housekeeping standards for all areas of the Rink, including; the lobby, bleachers, restrooms, meeting spaces, locker rooms, and offices
  • Assisting in annual maintenance projects
  • Periodically, efficiently performing clerical activities
  • Maintaining a professional and organized demeanor when dealing with both internal and external Guests
  • Providing services as required for special events, tournaments, and competitions
  • Performing various tasks as necessitated by Guest Service or facility requirements
  • Adhering to all Rinks policies and procedures

Skills
  • Must be 16 years of age or older
  • Is a highly motivated self-starter who is service minded, enthusiastic, and energetic
  • Demonstrates an understanding of The Rinks commitment to quality service, products, and entertainment
  • Possesses strong interpersonal and communication skills
  • Consistently maintains a pleasant, professional, and approachable style
  • Thrives in a fast-paced, dynamic environment where required to deal with a variety of individuals and personalities
  • Able to work a flexible schedule consisting of varying days and hours (including weekends, holidays, and nights)
  • Meet minimum reading, writing, and mathematical requirements where necessary
  • Rink operations experience a plus

Knowledge, Skills and Experience
Education - Less Than High School
Experience Required - 0-1 Year
Company:
The Rinks Foundation
Our Commitment:
We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and team members without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, parental status, military service, medical condition or any protected category prohibited by local, state or federal laws. We are firm believers that diversity and inclusion among our team members are critical to our success, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool.
Thanks for your interest in becoming part of OCVIBE!

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