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Customer Service Operations Associate Jobs in Austin, TX

Saks OFF 5TH

Austin: Operations associate

Austin, TX · On-site

We are seeking a motivated and creative Operations Associate to oversee merchandise displays and ... Experience executing warehouse duties within a retail, customer service, or sales environment

CloudKitchens

Facility Operations Runner

Austin, TX · On-site

$12 - $15/hr

As a Facility Operations Associate, you'll ensure seamless food order flow, handle admin tasks, troubleshoot issues, and deliver top-notch customer service. About the Role: * Organize and transport ...

CloudKitchens

Facility Operations Runner

Austin, TX

$12 - $15/hr

As a Facility Operations Associate, you'll ensure seamless food order flow, handle admin tasks, troubleshoot issues, and deliver top-notch customer service. About the Role: * Organize and transport ...

Roku

Systems Operations Associate

Austin, TX · On-site

... services. There are multiple departments supporting different aspects of this workflow, but ... Experience with Salesforce, NetSuite, or other CRM/ERP systems * Experience with data governance ...

InforCapital

Investment Operations Associate

Austin, TX · On-site

$70 - $90/hr

Investment Operations Associate - MicroVentures**MicroVentures is a leading equity crowdfunding ... in financial services- Proficiency with Excel (formulas, macros, pivot tables)- Strong ...

La Lomita, Inc.

Customer Service Associate

Kyle, TX · On-site

$14 - $19.25/hr

The Customer Service Associate is responsible for providing outstanding service, maintaining a ... Follow all Company Policies and Established Procedures in the store's operation and comply with ...

La Lomita Inc

Customer Service Associate

Kyle, TX · On-site

$14 - $19.25/hr

The Customer Service Associate is responsible for providing outstanding service, maintaining a ... Follow all Company Policies and Established Procedures in the store's operation and comply with ...

Roku

Systems Operations Associate

Austin, TX · On-site

... services. There are multiple departments supporting different aspects of this workflow, but ... CRM/ERP systems * p]:inline" data-streamdown="list-item">Experience with data governance, data ...

Dollar Tree

Customer Service Associate

Austin, TX · On-site

$14.25 - $19.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

Dollar Tree

Customer Service Associate

Hutto, TX · On-site

$14.75 - $20.25/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

Dollartree

Customer Service Associate

Austin, TX · On-site

$14.25 - $19.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

Dollar Tree

Customer Service Associate

Austin, TX · On-site

$14.25 - $19.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

Dollartree

Customer Service Associate

Hutto, TX · On-site

$14.75 - $20.25/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

Raising Cane's

Customer Service Associate

Lakeway, TX · On-site

$15/hr

We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced environment. We are hiring immediately for all shifts: opening shifts, closing shifts and everything in ...

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Customer Service Operations Associate information

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How much do customer service operations associate jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for customer service operations associate in Austin, TX is $25.48, according to ZipRecruiter salary data. Most workers in this role earn between $16.68 and $27.16 per hour, depending on experience, location, and employer.

What does a customer service operations associate do?

A Customer Service Operations Associate supports the daily functions of a customer service team by handling customer inquiries, resolving issues, and ensuring efficient workflow. They often process orders, manage customer accounts, and collaborate with other departments to address customer needs. Their role is crucial in maintaining customer satisfaction and improving service processes. These associates also help implement policies and use software tools to track and report on service metrics.

What are the key skills and qualifications needed to thrive as a customer service operations associate?

To thrive as a Customer Service Operations Associate, you need strong problem-solving abilities, attention to detail, and experience in customer support, often supported by a relevant degree or prior customer service experience. Familiarity with CRM software, ticketing systems, and communication platforms is typically required. Excellent interpersonal skills, patience, and adaptability enable you to handle diverse customer interactions and work effectively in a team environment. These skills ensure efficient resolution of customer issues, high satisfaction rates, and smooth operational workflows.

What are some common challenges faced by customer service operations associates, and how can they be effectively addressed?

Customer Service Operations Associates often encounter challenges such as managing a high volume of inquiries, handling difficult customer interactions, and adapting to evolving company policies or technology. To address these, it's important to develop strong communication and time management skills, seek support from team leads or mentors, and stay updated on product knowledge and best practices. Many organizations offer ongoing training and encourage collaboration within the team, which helps associates continuously improve their problem-solving abilities and overall performance.

What are the most commonly searched types of Customer Service Operations jobs in Austin, TX?

The most popular types of Customer Service Operations jobs in Austin, TX are:

What are popular job titles related to Customer Service Operations Associate jobs in Austin, TX?

For Customer Service Operations Associate jobs in Austin, TX, the most frequently searched job titles are:

What job categories do people searching Customer Service Operations Associate jobs in Austin, TX look for?

The top searched job categories for Customer Service Operations Associate jobs in Austin, TX are:

What cities near Austin, TX are hiring for Customer Service Operations Associate jobs?

Cities near Austin, TX with the most Customer Service Operations Associate job openings:

Customer Service Operations Associate jobs near you
Infographic showing various Customer Service Operations Associate job openings in Austin, TX as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 21% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $53,005 per year, or $25.5 per hour.

Austin: Operations associate

Saks OFF 5TH

Austin, TX • On-site

Part-time

Medical, Dental, Vision

Re-posted 17 days ago

Saks OFF 5TH rating

5.0

Company rating: 5.0 out of 10

Based on 25 frontline employees who took The Breakroom Quiz

17th of 21 rated department stores

Job description

Saks OFF 5TH is the premier online luxury off-price destination. Through its website and app, Saks OFF 5TH provides a compelling assortment of brands to fashion-seeking customers at the best prices. The company is reimagining traditional off-price with a digitally-native model focused on customer experience.
What This Position Is All About:
Discover how we lead the market as the premier luxury-value destination by experiencing our assortment of brands and learning about the quality of our products alongside a team of proud innovators within the retail landscape.
We are seeking a motivated and creative Operations Associate to oversee merchandise displays and store layout. Get to know some of our most coveted brands by executing eye-catching and attractive merchandise presentations. Encourage sales and provide the perfect setting for a memorable shopping experience. Create unique displays to bring attention to sale items, new merchandise, or exclusive designs in our store and monitor inventory to ensure sufficient stock. Own the back-of-house execution while assisting in maintaining a clean and organized selling floor and stockroom. Engage in driving brand awareness to our clients and creating a mood within our physical space. If you are up for the challenge, then this opportunity is right for you!
Who Are You:
  • Diligent individual who loves to enhance the customer experience by executing flawless merchandise flow and presentation
  • Passionate and enthusiastic fashion expert with an outstanding work ethic
  • Natural problem-solver who contributes to a collaborative work environment that encourages creative thinking and innovation
  • Achieves results through teamwork by using strong interpersonal skills
  • Expert communicator with the special ability to build strong internal and external relationships
  • Adaptable to changes and can be relied upon to consistently deliver exceptional results
  • You establish positive interpersonal relationships and can get cooperation even in the most challenging situations

You Also Have:
  • High school diploma or equivalent
  • Experience executing warehouse duties within a retail, customer service, or sales environment
  • Proven time management skills and comfortable managing multiple projects with shifting priorities
  • Thorough knowledge of the fashion industry and a passion for sharing your expertise
  • Ability to act promptly in routine situations and see a clear plan of action to a positive result in the customer's eyes
  • Ability to operate equipment such as radios, POS register, ticket scanners, and sensor removers
  • Ability to work effectively using inventory management systems
  • Flexibility to work evenings, weekends and public holidays

As The Operations Associate, You Will:
  • Maintain high performance truck check-in standards by expediting the receiving and processing of all merchandise
  • Deliver merchandise to departments according to visual directives and replenish product as needed
  • Participate in the ongoing maintenance of the selling floor and fitting rooms, including re-sizing of fixtures, putting go-backs away, executing markdowns, and signing fixtures and windows where needed according to company standards
  • Maintain proper display of merchandise in the store, ensuring they comply with brand standards
  • Expedite merchandise transfers, customer sends, and Return To Vendors with urgency
  • Maintain cleanliness and organization of the back-of-house areas and ensure all duties are completed in a timely manner
  • Respond appropriately to customer questions, inquiries, and needs
  • Assist on the sales floor when required
  • Adhere to Asset Protection control and compliance procedures
  • Efficiently complete tasks or special projects assigned by store leadership

Your Life and Career at Saks OFF 5TH:
  • Be part of an empowered, innovative team; work with an adventurous spirit and a customer-centric mindset; play a critical role in making decisions that will position us to win
  • Exposure to rewarding career advancement opportunities across different functions within our corporate offices, retail stores, photo studios, and distribution centers
  • A culture that promotes a flexible work environment
  • Benefits package for all eligible full-time employees (including medical, dental and vision)
  • An amazing employee discount and other exciting perks

#OFF5THOperationsAssociate
Thank you for your interest with Saks OFF 5TH. We look forward to reviewing your application.
Saks OFF 5TH provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Saks OFF 5TH complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Saks OFF 5TH welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.
Your Life and Career at Saks OFF 5TH:
  • Be part of an empowered, innovative team; work with an adventurous spirit and a customer-centric mindset; play a critical role in making decisions that will position us to win
  • Exposure to rewarding career advancement opportunities across different functions within our corporate offices, retail stores, photo studios, and distribution centers
  • A culture that promotes a flexible work environment
  • Benefits package for all eligible full-time employees (including medical, dental and vision)
  • An amazing employee discount and other exciting perks

Thank you for your interest with Saks OFF 5TH. We look forward to reviewing your application.
We believe that our differences not only make us stronger, but also guide our evolution and future growth. All associates are expected to create an inclusive environment free from harassment, discrimination, and bullying.Together, we celebrate, advocate for, and learn from our colleagues, customers and communities to create the best environment to shop and work for all.

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