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Customer Service Manufacturing Jobs in Riverside, CA

G&M Oil Company, Inc.

Customer Service Representative (CSR)

Santa Ana, CA · On-site

$16.75 - $22.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

... customer service according to G&M corporate standards and instruction from management. Someone who ... manufacturer coupon redemption, vendor check-in, alcohol, tobacco and lottery sales, and fast-food ...

G&M Oil Company, Inc.

Customer Service Representative (CSR)

Ontario, CA · On-site

$16.25 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

... customer service according to G&M corporate standards and instruction from management. Someone who ... manufacturer coupon redemption, vendor check-in, alcohol, tobacco and lottery sales, and fast-food ...

G&M Oil Company, Inc.

Customer Service Representative (CSR)

Pomona, CA · On-site

$16.25 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

... customer service according to G&M corporate standards and instruction from management. Someone who ... manufacturer coupon redemption, vendor check-in, alcohol, tobacco and lottery sales, and fast-food ...

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All JobsCustomer Service Manufacturing JobsCustomer Service Manufacturing Jobs in Riverside, CA

Customer Service Manufacturing information

See Riverside, CA salary details

$10

$19

$28

How much do customer service manufacturing jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for customer service manufacturing in Riverside, CA is $19.61, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $21.83 per hour, depending on experience, location, and employer.

What is a customer service manufacturing?

A Customer Service Manufacturing job involves assisting customers with inquiries, orders, and issues related to manufactured products. This role requires strong communication skills to coordinate between customers, production teams, and supply chain departments. Responsibilities may include processing orders, providing product information, resolving complaints, and ensuring timely delivery. The goal is to maintain customer satisfaction while supporting efficient manufacturing operations.

What are the key skills and qualifications needed to thrive in customer service manufacturing?

To thrive as a Customer Service Manufacturing professional, you need a solid understanding of production processes, product specifications, and excellent problem-solving abilities, often supported by experience in a manufacturing environment. Familiarity with ERP systems, order tracking software, and quality assurance procedures is commonly expected. Strong communication, attention to detail, and patience help individuals excel when addressing customer concerns and collaborating with production teams. These qualities are critical for ensuring customer satisfaction, timely order fulfillment, and effective coordination between customers and manufacturing operations.

What are some typical challenges faced in a customer service manufacturing role?

One common challenge is balancing urgent customer requests with the realities of manufacturing production schedules and limitations. You may often need to coordinate between various departments—such as quality control, logistics, and production—to resolve issues like delays, product modifications, or inventory shortages. Effective communication and adaptability are essential when managing customer expectations and finding solutions to unexpected problems. Working in this role offers valuable experience in both customer relations and manufacturing operations, helping you develop skills that can lead to advancement in operations, production planning, or customer account management.

What are the most commonly searched types of Customer Service Manufacturing jobs in Riverside, CA? The most popular types of Customer Service Manufacturing jobs in Riverside, CA are:
What are popular job titles related to Customer Service Manufacturing jobs in Riverside, CA? For Customer Service Manufacturing jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Customer Service Manufacturing jobs in Riverside, CA look for? The top searched job categories for Customer Service Manufacturing jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Customer Service Manufacturing jobs? Cities near Riverside, CA with the most Customer Service Manufacturing job openings:
Customer Service Manufacturing jobs near you
Infographic showing various Customer Service Manufacturing job openings in Riverside, CA as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $40,789 per year, or $19.6 per hour.

Customer Service Representative (CSR)

G and M Oil Company, Inc.

Pomona, CA • On-site

$16.25 - $22/hr

Other

Medical, Dental, Vision, Life, Retirement

Posted 21 days ago

Job description

Department: Retail
Position Type: Full Time
Reports to: Store Manager
Compensation Type: Hourly
Manager Position: No
Summary:
This position requires an individual who can provide exceptional customer service according to G&M corporate standards and instruction from management. Someone who can multitask and is comfortable working as part of a team to create an overall friendly, safe, and clean environment for both customers and employees.
Essential Duties & Responsibilities:
  • Take measures to preserve the safety of employees and all others in the work location.
  • Operate POS (cash register and fuel console) precisely and accurately manage money and other types of payment received for product sold.
  • Enter all transactions into the register, accept payments and account for all funds. Conduct sales transactions accurately and quickly.
  • Perform the following service transactions in accordance with company policy: credit card transactions, manufacturer coupon redemption, vendor check-in, alcohol, tobacco and lottery sales, and fast-food sales.
  • Check identification for alcohol, tobacco, and lottery products according to company policy.
  • Actively participate in all sales promotions and other campaigns.
  • Practice suggestive selling and build customer relations. Be aware of sales goals and performance against those goals.
  • Review and adhere to all city, county, state, and federal laws affecting store operations.
  • Always maintain a neat personal appearance and wear company uniform and name tag.
  • Preparation of hot food items in accordance with current procedures as designated by Store Manager. This may include preparing food, brewing fresh coffee, maintaining condiment bar, monitoring fresh food availability, and other duties assigned by the Store Manager.
  • Ensure that the store is free of litter and spills and that all equipment is sanitized and free of dirt, as well as ensuring that all equipment is in working condition. Maintain a neat and clean store inside and out.
  • Sweep floors and spot mop as well as clean mop water as needed and before changing shifts.
  • Wipe down Fuel Delivery area using orange safety vest and cones; wipe down pumps and change outside water/trash when needed.
  • Ensure restroom is spot checked often and restocked when needed.
  • Perform regular cleaning of counter surfaces, store equipment, trash (inside and out), floors and all other duties as assigned by Store Manager while using appropriate cleaning/safety equipment.
  • Front Face Cooler and Hydrazone as well as dust merchandise.
  • Clean all station windows, straighten, and organize backroom supplies and equipment as needed.
  • Receive product deliveries from vendors: move, sort, and stack cases using proper lift techniques.
  • Stock shelves with new merchandise, this includes Front face cooler, Hydrazone and entire store as needed.
  • Wipe down all counters, food warmers, microwaves and keep all trays clean (No liquid).
  • Re-stock merchandise as needed to ensure there are no holes or sparse shelves.
  • Conduct daily inspections of perishable products to check code dates (freshness) and proper rotation.
  • Perform regular cleaning of counter surfaces, store equipment, empty trash and check restrooms as needed.
  • Follow company policy on robbery/violence prevention and safety. Review and adhere to store safety/emergency procedures - critical telephone numbers and incident reporting forms and protocol e.g., MySupport. Participate in all store sales building, customer service, and team-building activities.
  • When working a Barista shift, act as back up to cashier, conduct sales transactions accurately and quickly. Enter all transactions into the register, accept payments and account for all funds by operating POS (cash register and fuel console), precisely and accurately handle money and other types of payment received for product sold.
  • Conduct daily inspections of perishable products to check code dates (freshness) and proper rotation.
  • Brew fresh coffee every 2 hours (set timers), maintain condiment bar, monitoring fresh food availability; ensuring food totes are always full of next product thawing.
  • When working the night shift as 3rd shift, clean drains, sweep and mop entire floor as well as clean mop water as needed and before changing shifts.
  • Deep clean restroom; sock and clean walls and floor. Completely clean and fill all machines, including hot food warmer and conventional oven, creamer machine, fountain machine, coffee pots etc.
  • Prepare for the morning rush by ensuring fresh coffee is brewed as well as the creamer machine is clean and restocked.
Qualifications/Requirements
  • A high school diploma or GED equivalent.
  • Excellent computer skills / competency in PDI Enterprise POS (evaluation required).
  • Excellent customer service skills.
  • Excellent interpersonal skills.
  • Ability to learn simple tasks quickly and work with little or no supervision.
  • Basic math skills.
  • Food Handlers Permit, if required by store/county.
  • Ability to communicate (verbally and in writing) in English.
  • Have open availability to work all shifts as needed at home store and other stores within district when the need arises.
Physical Demands & Work Environment
  • Work is performed in a Retail environment.
  • Must be able to stand and/or walk for entire shift.
  • Ability to lift and/or carry up to 50 pounds from ground to waist level.
  • Ability to bend at waist with some twisting during workday.
  • Ability to work with arms bent all day.
  • Ability to stoop, kneel, and/or crouch while working.
  • Ability to push and pull with arms up to a force of 20 pounds (i.e., utilizing a hand truck).
  • Ability to grasp, reach and manipulate objects with hands throughout workday; requires hand-eye coordination and may require bilateral coordination of hands.
Benefits
  • Fully Employer paid Medical Plan option & additional plans.
  • Fully Employer paid Life Insurance & additional plans.
  • Medical Assistance Insurance
  • Dental Insurance
  • Vision Insurance
  • 401(k)

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