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Customer Service Manager Jobs in Waycross, GA (NOW HIRING)

Friendly Express

Customer Service Associate

Waycross, GA · On-site

$11 - $13/hr

The Customer Service Associate is responsible for supporting the management team in facilitating and completing all store level tasks including food preparation, cash register duties, customer ...

Friendly Express

Customer Service Associate

Waycross, GA · On-site

$11 - $13/hr

The Customer Service Associate is responsible for supporting the management team in facilitating and completing all store level tasks including food preparation, cash register duties, customer ...

Circle K Stores, Inc.

CSR

Waycross, GA · On-site

$12.50 - $17.25/hr

As a Lead Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life ... You will also gain entry level management experience by leading shifts on a regular basis. There is ...

Circle K

CSR

Waycross, GA · On-site

$12.50 - $17.25/hr

Lead Customer Service Representative We want you to join our team as a Customer Service ... You will also gain entry level management experience by leading shifts on a regular basis. There is ...

Circle K Stores, Inc.

CSR

Waycross, GA · On-site

$12.50 - $17.25/hr

As a Lead Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life ... You will also gain entry level management experience by leading shifts on a regular basis. There is ...

Variety Stores LLC

Customer Service Associate

Waycross, GA · On-site

$11.50 - $15.75/hr

Summary As a Big Lots Customer Service Associate you will be responsible for providing excellent ... Management. Working Conditions * Retail store environment where extended periods of standing are ...

Variety Stores LLC

Customer Service Associate

Alma, GA · On-site

$13.25 - $18.25/hr

Summary As a Roses/Roses Express Customer Service Associate you will be responsible for providing ... Management. Working Conditions * Retail store environment where extended periods of standing are ...

Variety Stores LLC

Customer Service Associate

Blackshear, GA · On-site

$11.75 - $16/hr

Summary As a Roses/Roses Express Customer Service Associate you will be responsible for providing ... Management. Working Conditions * Retail store environment where extended periods of standing are ...

Big Lots

Customer Service Associate

Waycross, GA · On-site

$11.50 - $15.75/hr

Summary As a Big Lots Customer Service Associate you will be responsible for providing excellent ... Management. Working Conditions • Retail store environment where extended periods of standing are ...

Roses Discount Stores

Customer Service Associate

Alma, GA · On-site

$13.25 - $18.25/hr

Summary As a Roses/Roses Express Customer Service Associate you will be responsible for providing ... Management. Working Conditions • Retail store environment where extended periods of standing are ...

Big Lots

Customer Service Associate

Waycross, GA · On-site

$11.50 - $15.75/hr

Summary As a Big Lots Customer Service Associate you will be responsible for providing excellent ... Management. Working Conditions • Retail store environment where extended periods of standing are ...

Pizza Hut

Customer Service Representative

Waycross, GA · On-site

Job Summary We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. In this role, you will be the first point of contact for our customers, providing exceptional ...

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Showing results 21-40

All JobsCustomer Service JobsCustomer Service Manager JobsCustomer Service Manager Jobs in Waycross, GA

Customer Service Manager information

See Waycross, GA salary details

$19.3K

$45.7K

$79.6K

How much do customer service manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for customer service manager in Waycross, GA is $45,720.00, according to ZipRecruiter salary data. Most workers in this role earn between $32,300.00 and $55,200.00 per year, depending on experience, location, and employer.

What does a customer service manager do?

As a customer service manager, your job is to train the rest of the customer service staff and help develop their skills. You may help them learn how to greet customers, how to assist customers with problems, and how to remain professional when dealing with demanding customers. As a manager, your job also includes helping meet customer satisfaction targets, improving customer loyalty, and supporting the actions of the sales departments. Customer service managers often make recommendations for improving performance and work with the human resources department to hire employees and make decisions on disciplinary matters. You also provide direct customer service during staffing shortages or times of unusually high call volume.

What are the key skills and qualifications needed to thrive as a customer service manager, and why are they important?

To thrive as a Customer Service Manager, you need strong leadership, problem-solving abilities, and experience in customer service, often backed by a bachelor's degree or equivalent work experience. Familiarity with CRM software (such as Salesforce or Zendesk), data analysis tools, and customer feedback systems is typically required. Exceptional communication, conflict resolution, and team motivation skills help someone excel in this role. These competencies are crucial for ensuring high customer satisfaction, efficient team operations, and continuous service improvement.

What are some common challenges faced by customer service managers and how can they be addressed?

Customer Service Managers often face challenges such as handling high-stress situations, managing team performance, and balancing customer satisfaction with company policies. To address these issues, effective managers implement regular training sessions, set clear expectations, and foster open communication within their teams. They also use data-driven approaches to monitor service quality and identify areas for improvement, while supporting staff through coaching and recognition programs. Building a positive team culture and actively seeking feedback from both customers and employees can help managers overcome these challenges and drive continuous improvement.

What is the difference between Customer Service Manager vs Customer Support Supervisor?

AspectCustomer Service ManagerCustomer Support Supervisor
ResponsibilitiesOversees customer service teams, develops policies, manages escalationsSupervises support agents, handles daily customer issues, ensures team performance
Required CredentialsTypically requires a bachelor's degree, experience in customer serviceOften requires experience in support roles, some roles prefer certifications
Work EnvironmentOffice-based, managerial setting, strategic planningSupport centers, call centers, team supervision
Industry UsageCommon in retail, tech, finance, and service industriesCommon in tech, telecom, and service sectors

The Customer Service Manager focuses on strategic leadership and policy development, overseeing the entire customer service operation. In contrast, the Customer Support Supervisor handles daily team supervision and direct customer interactions. Both roles require customer service experience, but the manager's role is more strategic, while the supervisor's role is more operational.

How much does a customer service manager get?

A customer service manager's average salary varies by location and experience but typically ranges from $45,000 to $80,000 annually. In larger organizations or with more experience, salaries can exceed $100,000, especially when including bonuses and benefits.

What are the duties of a customer service manager?

A customer service manager oversees a team responsible for addressing customer inquiries, resolving complaints, and ensuring high service quality. They develop policies, monitor performance metrics, train staff, and collaborate with other departments to improve customer satisfaction and operational efficiency.
More about Customer Service Manager jobs

What are the most commonly searched types of Customer Service jobs in Waycross, GA?

The most popular types of Customer Service jobs in Waycross, GA are:

What job categories do people searching Customer Service Manager jobs in Waycross, GA look for?

The top searched job categories for Customer Service Manager jobs in Waycross, GA are:

What cities near Waycross, GA are hiring for Customer Service Manager jobs?

Cities near Waycross, GA with the most Customer Service Manager job openings:

Customer Service Manager jobs near you
Infographic showing various Customer Service Manager job openings in Waycross, GA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $45,720 per year, or $22 per hour.

Customer Service Associate

Friendly Express

Waycross, GA • On-site

$11 - $13/hr

Other

This job post has expired 2 days ago. Applications are no longer accepted.

Job description

Job Type
Full-time, Part-time
Description
Job Title: Customer Service Associate
Department: Store Operations
Job Summary: The Customer Service Associate works to support the success and profitability of the store. They hold a
crucial role because they create the first and last impression with customers in their store every day. The Customer
Service Associate is responsible for supporting the management team in facilitating and completing all store level tasks
including food preparation, cash register duties, customer service, cleaning and all other related functions. The
Customer Service Associate ensures an exceptional customer experience by providing world class customer service and
fosters a cohesive, collaborative, team-oriented relationship with all team members.
Essential Functions:
-Smile and greet customers in a friendly manner as they enter the store. Provide a fast, friendly and enjoyable
shopping experience whether they are a gas/fuel, a retail sales, or a food service guest Respond to customer requests in
a timely and efficient manner. Engage each customer genuinely and thank them for their business.
-Operate a cash register adhering to all Company policies and standards. Maintain proper cash levels and follow all
cash handling and shift change processes and procedures to ensure no cash shortages occur. Complete customer transactions
including gas/fuel, retail sales, and food service items.
-Adhere to federal and state laws, and company policy regarding the sale of alcohol, tobacco, lottery and all other
age restricted products.
-Ensure the proper execution of assigned foodservice programs and procedures. Assure fresh, quality food, hot coffee
and beverages are available at all times.
-Follow Friendly Express uniform, appearance, and dress code policies.
-Adhere to the execution of established safety and security policies and procedures
-Ensure the proper execution of all assigned store level marketing programs.
-Suggestively sell promotions, food and beverage specials and Friendly Express loyalty programs.
-Maintain a clean customer-ready store inside and outside.
-Complete all store housekeeping functions (i.e., Cleaning, dusting, sweeping, mopping, emptying trash, cleaning
restrooms, cleaning food service equipment, policing parking areas and lot, cleaning gas pumps, etc.)
-Replenish products and supplies to ensure in stock conditions at all times. Rotate and front-face stock to ensure
freshness and quality of products and easy customer access. Remove damaged and out-of-code merchandise from the shelves.
-Keep store looking neat and attractive.
-Communicate with Management team regarding customer requests or complaints and any vendor related concerns. Report
all theft and any suspected shoplifting.
-Check in external and internal vendors according to standards and procedures.
-Follow all company policies, procedures, and quality standards.
-Assume other duties and responsibilities as assigned to accommodate store operational needs.
-Represent the Friendly Express brand by exemplifying Friendly Express core values.
Requirements
-Must be at least 18 years of age to be considered for this position.
-Ability to Multi-task, perform repeated bending, reaching, prolonged standing, and be able to occasionally lift up to
50 pounds.
-Basic language and mathematical skills.
-Ability to read and comprehend simple instructions, short correspondence, and memos.
-Willingness to work weekends, nights, and holidays as scheduled.
-Must be able to reliably report to work on time, as scheduled.
Salary Description
$11-$13/hr

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