Athens, GA · On-site
$18.50 - $25.50/hr
Senior Customer Service Manager Georgia Branch 705 Braselton Industrial Blvd, Braselton, GA 30517 Fast, friendly, and customer-focused - that's what makes Uline's customer service legendary! As a ...
Athens, GA · On-site
$18.50 - $25.50/hr
Senior Customer Service Manager Georgia Branch 705 Braselton Industrial Blvd, Braselton, GA 30517 Fast, friendly, and customer-focused - that's what makes Uline's customer service legendary! As a ...
Elberton, GA · On-site
Opportunity The Customer Service Manager is responsible for providing and maintaining high standards of customer service in the store's front-end operations. This position is responsible for ...
Elberton, GA · On-site
Opportunity The Customer Service Manager is responsible for providing and maintaining high standards of customer service in the store's front-end operations. This position is responsible for ...
Grovetown, GA · On-site
Responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to Front End Standard Practice Manual, maximizing sales through ...
Grovetown, GA · On-site
Responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to Front End Standard Practice Manual, maximizing sales through ...
As a Customer Service Manager - State Farm Agent Team Member with B.J. Jordan - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a ...
Quick apply
As a Customer Service Manager - State Farm Agent Team Member with B.J. Jordan - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a ...
Evans, GA · On-site
Ensure uncompromised service to customers and Team Members with a commitment to our Vision, Mission and Core Values Our Service Managers enjoy a company vehicle and other benefits including ...
Evans, GA · On-site
Ensure uncompromised service to customers and Team Members with a commitment to our Vision, Mission and Core Values Our Service Managers enjoy a company vehicle and other benefits including ...
Grovetown, GA · On-site
$60K - $90K/yr
As a Customer Service Manager - State Farm Agent Team Member with B.J. Jordan - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a ...
Grovetown, GA · On-site
$60K - $90K/yr
As a Customer Service Manager - State Farm Agent Team Member with B.J. Jordan - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a ...
Athens, GA · On-site
Service Manager Oversee all the operations in the shop. The Service Manager position will oversee ... customers. They will be directly involved with Instructing, coaching training and managing shop ...
New
Athens, GA · On-site
Service Manager Oversee all the operations in the shop. The Service Manager position will oversee ... customers. They will be directly involved with Instructing, coaching training and managing shop ...
New
Athens, GA · On-site
$5.2K/mo
Ensures 100% table visitation of customers to gather customer insights and assist Service Manager in developing a sales strategy to improve customer experience and drive sales. * Leads by example to ...
Athens, GA · On-site
$5.2K/mo
Ensures 100% table visitation of customers to gather customer insights and assist Service Manager in developing a sales strategy to improve customer experience and drive sales. * Leads by example to ...
Thomson, GA · On-site
$14.75 - $20/hr
Customer Service The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment.
Thomson, GA · On-site
$14.75 - $20/hr
Customer Service The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment.
Evans, GA · On-site
$13.50 - $18.50/hr
As a customer service representative you have to be warm and friendly. You are the face of our company, your is to set up a display of our product, answer any questions they may have. Show them how ...
Evans, GA · On-site
$13.50 - $18.50/hr
As a customer service representative you have to be warm and friendly. You are the face of our company, your is to set up a display of our product, answer any questions they may have. Show them how ...
Evans, GA · On-site
$13.50 - $18.50/hr
As a customer service representative you have to be warm and friendly. You are the face of our company, your is to set up a display of our product, answer any questions they may have. Show them how ...
Evans, GA · On-site
$13.50 - $18.50/hr
As a customer service representative you have to be warm and friendly. You are the face of our company, your is to set up a display of our product, answer any questions they may have. Show them how ...
Thomson, GA · On-site
$9 - $10/hr
The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you ...
Quick apply
Thomson, GA · On-site
$9 - $10/hr
The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you ...
Evans, GA · On-site
$13.50 - $18.50/hr
As a customer service representative you have to be warm and friendly. You are the face of our company, your is to set up a display of our product, answer any questions they may have. Show them how ...
Evans, GA · On-site
$13.50 - $18.50/hr
As a customer service representative you have to be warm and friendly. You are the face of our company, your is to set up a display of our product, answer any questions they may have. Show them how ...
Thomson, GA · On-site
$9 - $10/hr
The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you ...
Thomson, GA · On-site
$9 - $10/hr
The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you ...
Grovetown, GA · On-site
Responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to Front End Standard Practice Manual, maximizing sales through ...
Grovetown, GA · On-site
Responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to Front End Standard Practice Manual, maximizing sales through ...
Ft Assistant Manager Customer Service Ft Assistant Manager Customer Service
Ft Assistant Manager Customer Service Ft Assistant Manager Customer Service
Grovetown, GA · On-site
$10/hr
Customer Service Representatives are responsible for greeting customers, answering phones, providing outstanding customer service. Your job responsibilities would include (but are not limited to)
Grovetown, GA · On-site
$10/hr
Customer Service Representatives are responsible for greeting customers, answering phones, providing outstanding customer service. Your job responsibilities would include (but are not limited to)
Grovetown, GA · On-site
$10/hr
Customer Service Representatives are responsible for greeting customers, answering phones, providing outstanding customer service. Your job responsibilities would include (but are not limited to)
Grovetown, GA · On-site
$10/hr
Customer Service Representatives are responsible for greeting customers, answering phones, providing outstanding customer service. Your job responsibilities would include (but are not limited to)
Grovetown, GA · On-site
$10/hr
We are looking for Customer Service Representatives with hustle, personality and people skills! Customer Service Representatives are responsible for greeting customers, answering phones, providing ...
Quick apply
Grovetown, GA · On-site
$10/hr
We are looking for Customer Service Representatives with hustle, personality and people skills! Customer Service Representatives are responsible for greeting customers, answering phones, providing ...
Grovetown, GA · On-site
$10/hr
We are looking for Customer Service Representatives with hustle, personality and people skills! Customer Service Representatives are responsible for greeting customers, answering phones, providing ...
Quick apply
Grovetown, GA · On-site
$10/hr
We are looking for Customer Service Representatives with hustle, personality and people skills! Customer Service Representatives are responsible for greeting customers, answering phones, providing ...
$22.1K - $28.4K
5% of jobs
$28.4K - $34.7K
14% of jobs
$37.1K is the 25th percentile. Wages below this are outliers.
$34.7K - $41K
16% of jobs
The median wage is $46.7K / yr.
$41K - $47.3K
17% of jobs
$47.3K - $53.6K
12% of jobs
$53.6K - $59.9K
9% of jobs
$61.3K is the 75th percentile. Wages above this are outliers.
$59.9K - $66.2K
11% of jobs
$66.2K - $72.4K
6% of jobs
$72.4K - $78.7K
5% of jobs
$78.7K - $85K
2% of jobs
$85K - $91.3K
3% of jobs
$22.1K
$52.4K
$91.3K
As a customer service manager, your job is to train the rest of the customer service staff and help develop their skills. You may help them learn how to greet customers, how to assist customers with problems, and how to remain professional when dealing with demanding customers. As a manager, your job also includes helping meet customer satisfaction targets, improving customer loyalty, and supporting the actions of the sales departments. Customer service managers often make recommendations for improving performance and work with the human resources department to hire employees and make decisions on disciplinary matters. You also provide direct customer service during staffing shortages or times of unusually high call volume.
| Aspect | Customer Service Manager | Customer Support Supervisor |
|---|---|---|
| Responsibilities | Oversees customer service teams, develops policies, manages escalations | Supervises support agents, handles daily customer issues, ensures team performance |
| Required Credentials | Typically requires a bachelor's degree, experience in customer service | Often requires experience in support roles, some roles prefer certifications |
| Work Environment | Office-based, managerial setting, strategic planning | Support centers, call centers, team supervision |
| Industry Usage | Common in retail, tech, finance, and service industries | Common in tech, telecom, and service sectors |
The Customer Service Manager focuses on strategic leadership and policy development, overseeing the entire customer service operation. In contrast, the Customer Support Supervisor handles daily team supervision and direct customer interactions. Both roles require customer service experience, but the manager's role is more strategic, while the supervisor's role is more operational.
The most popular types of Customer Service jobs in Washington, GA are:
For Customer Service Manager jobs in Washington, GA, the most frequently searched job titles are:
Cities near Washington, GA with the most Customer Service Manager job openings:
Athens, GA • On-site
8.2
Based on 113 frontline employees who took The Breakroom Quiz
91st of 425 rated retail wholesalers
Good employer
Paid breaks
Good training
Uninterrupted breaks
$18.50 - $25.50/hr
Full-time
Medical, Retirement, PTO
Re-posted 9 days ago
Senior Customer Service Manager
Georgia Branch
705 Braselton Industrial Blvd, Braselton, GA 30517
Fast, friendly, and customer-focused - that's what makes Uline's customer service legendary! As a Senior Customer Service Manager, continue this legacy by empowering our teams to deliver the exceptional experience our customers love.
Careers Packed with Potential.Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you can count on.
Relocation assistance is available for qualified candidates.
Position Responsibilities
Manage day-to-day operations of 90+ person contact center, including front-line production and back-office operations.
Guide and develop managers, team leads and representatives to deliver unparalleled customer service and foster company culture.
Review daily and weekly reports to monitor performance metrics and make improvement recommendations.
Recruit, retain and motivate staff to ensure the highest levels of customer service.
Manage personnel matters including delivering performance reviews and coaching.
Minimum Requirements
Bachelor's degree.
5+ years of experience in customer service operations and or management.
Demonstrated leadership skills to effectively coach, develop and motivate a high-performing team.
Effectively communicate with your team, colleagues, management and across other departments.
Benefits
Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
Multiple bonus programs.
Paid holidays and generous paid time off.
Tuition Assistance Program that covers professional continuing education.
Employee Perks
Best-in-class, clean, modern facilities.
First-class fitness center and beautifully maintained walking trails.
About Uline
Uline, a family-owned company, is North America's leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations.
Uline is a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. All positions are on-site.
EEO/AA Employer/Vet/Disabled
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Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore Uline.jobs to learn more!
Sourced by ZipRecruiter
Uline is North America's leading distributor of shipping, industrial and packaging materials. We're a family-owned company known for incredible service, quality products and same-day shipping of our huge in-stock inventory. With over 9,000 employees across 13 locations, it's time you joined Uline.
Paper product wholesalers, trucking and wholesale
5,001 - 10,000 Employees
Pleasant Prairie, WI, US
From Uline, via Breakroom
Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
Multiple bonus programs.
Paid holidays and generous paid time off.
Tuition Assistance Program that covers professional continuing education.
Fitness center and walking trails at select locations.
In-house speakers, workshops and seminars.
From Uline
From Uline
Uline, a family-owned business headquartered in Kenosha County, Wisconsin, is the leading distributor of shipping, industrial and packaging materials to businesses throughout North America.
