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Customer Service Manager Jobs in Tuttle, OK (NOW HIRING)

Banner Fire Equipment, Inc.

Service Manager

Oklahoma City, OK · On-site

$80K - $100K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

If you're a hands-on leader with strong customer service skills and experience managing teams, improving workflows, and solving technical challenges, we'd love to hear from you. Our Team & Values We ...

W&B SERVICE COMPANY LLC

Service Manager

Oklahoma City, OK · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Submittal of PM Forms to customers within 24 hours of service * Track and submit all after hours ... Scheduling work and customers follow up * Managing warranty repairs * Participating in housekeeping

W&B SERVICE COMPANY LLC

Service Manager

Oklahoma City, OK · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Submittal of PM Forms to customers within 24 hours of service * Track and submit all after hours ... Scheduling work and customers follow up * Managing warranty repairs * Participating in housekeeping

Leeds West Groups (LWG)

Service Manager

Yukon, OK · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Manage the service department's daily operations, including scheduling, staffing, customer ... Provide legendary customer service and ensure customer satisfaction through professional and ...

lwg

Service Manager

Yukon, OK · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Manage the service department's daily operations, including scheduling, staffing, customer ... Provide legendary customer service and ensure customer satisfaction through professional and ...

Fowler Automotive

Service Manager

Norman, OK

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We need a service manager who knows how to keep employees -- and customers -- happy. As our new service manager, you will direct activities related to the service and repair of client vehicles ...

Fowler Volkswagen

Service Manager

Norman, OK · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We need a service manager who knows how to keep employees -- and customers -- happy. As our new service manager, you will direct activities related to the service and repair of client vehicles ...

Fowler Automotive

Service Manager

Norman, OK · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We need a service manager who knows how to keep employees - and customers - happy. As our new service manager, you will direct activities related to the service and repair of client vehicles ...

Bridgestone Americas, Inc.

Service Manager

Oklahoma City, OK · On-site

$18.54 - $27.81/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Ensure exceptional customer satisfaction and retention by effectively managing all aspects of ... Develop understanding of business operations in the automotive service environment from proficient ...

Bridgestone

Service Manager

Oklahoma City, OK

$18.54 - $27.81/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Ensure exceptional customer satisfaction and retention by effectively managing all aspects of ... Develop understanding of business operations in the automotive service environment from proficient ...

Bridgestone Americas, Inc

Service Manager

Oklahoma City, OK · On-site

$18.54 - $27.81/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Ensure exceptional customer satisfaction and retention by effectively managing all aspects of ... Develop understanding of business operations in the automotive service environment from proficient ...

Bridgestone Americas, Inc.

Service Manager

Edmond, OK · On-site

$18.54 - $27.81/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Ensure exceptional customer satisfaction and retention by effectively managing all aspects of ... Develop understanding of business operations in the automotive service environment from proficient ...

Sharecare

Lead Customer Service Rep

Oklahoma City, OK · On-site

Under the supervision of the Customer Service Manager, the?Customer Service - Escalations team member's primary responsibilities include:? * Handling escalated member concerns while also providing ...

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All JobsCustomer Service JobsCustomer Service Manager JobsCustomer Service Manager Jobs in Tuttle, OK

Customer Service Manager information

See Tuttle, OK salary details

$23.8K

$56.4K

$98.2K

How much do customer service manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for customer service manager in Tuttle, OK is $56,417.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,900.00 and $68,100.00 per year, depending on experience, location, and employer.

What is the difference between Customer Service Manager vs Customer Support Supervisor?

AspectCustomer Service ManagerCustomer Support Supervisor
ResponsibilitiesOversees customer service teams, develops policies, manages escalationsSupervises support agents, handles daily customer issues, ensures team performance
Required CredentialsTypically requires a bachelor's degree, experience in customer serviceOften requires experience in support roles, some roles prefer certifications
Work EnvironmentOffice-based, managerial setting, strategic planningSupport centers, call centers, team supervision
Industry UsageCommon in retail, tech, finance, and service industriesCommon in tech, telecom, and service sectors

The Customer Service Manager focuses on strategic leadership and policy development, overseeing the entire customer service operation. In contrast, the Customer Support Supervisor handles daily team supervision and direct customer interactions. Both roles require customer service experience, but the manager's role is more strategic, while the supervisor's role is more operational.

What are some common challenges faced by customer service managers and how can they be addressed?

Customer Service Managers often face challenges such as handling high-stress situations, managing team performance, and balancing customer satisfaction with company policies. To address these issues, effective managers implement regular training sessions, set clear expectations, and foster open communication within their teams. They also use data-driven approaches to monitor service quality and identify areas for improvement, while supporting staff through coaching and recognition programs. Building a positive team culture and actively seeking feedback from both customers and employees can help managers overcome these challenges and drive continuous improvement.

What are the key skills and qualifications needed to thrive as a customer service manager, and why are they important?

To thrive as a Customer Service Manager, you need strong leadership, problem-solving abilities, and experience in customer service, often backed by a bachelor's degree or equivalent work experience. Familiarity with CRM software (such as Salesforce or Zendesk), data analysis tools, and customer feedback systems is typically required. Exceptional communication, conflict resolution, and team motivation skills help someone excel in this role. These competencies are crucial for ensuring high customer satisfaction, efficient team operations, and continuous service improvement.

What are the duties of a customer service manager?

A customer service manager oversees a team responsible for addressing customer inquiries, resolving complaints, and ensuring high service quality. They develop policies, monitor performance metrics, train staff, and collaborate with other departments to improve customer satisfaction and operational efficiency.

What does a customer service manager do?

As a customer service manager, your job is to train the rest of the customer service staff and help develop their skills. You may help them learn how to greet customers, how to assist customers with problems, and how to remain professional when dealing with demanding customers. As a manager, your job also includes helping meet customer satisfaction targets, improving customer loyalty, and supporting the actions of the sales departments. Customer service managers often make recommendations for improving performance and work with the human resources department to hire employees and make decisions on disciplinary matters. You also provide direct customer service during staffing shortages or times of unusually high call volume.

More about Customer Service Manager jobs

What are the most commonly searched types of Customer Service jobs in Tuttle, OK?

The most popular types of Customer Service jobs in Tuttle, OK are:

What job categories do people searching Customer Service Manager jobs in Tuttle, OK look for?

The top searched job categories for Customer Service Manager jobs in Tuttle, OK are:

What cities near Tuttle, OK are hiring for Customer Service Manager jobs?

Cities near Tuttle, OK with the most Customer Service Manager job openings:

Customer Service Manager jobs near you
Infographic showing various Customer Service Manager job openings in Tuttle, OK as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 24% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $56,417 per year, or $27.1 per hour.

DLO Customer Service Manager

Quest Diagnostics

Oklahoma City, OK • On-site

$76K/yr

Full-time

Re-posted yesterday

ExamOne rating

6.6

Company rating: 6.6 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

97th of 120 rated laboratories

Job description


Diagnostic Laboratory of Oklahoma (DLO)
Location: Oklahoma City, OK
Hours: Monday-Friday 8am-5pm; may vary based on Business Need
Essential Functions:
  • Report to work on time and prepared for each scheduled shift
  • Perform all assigned duties and processes, including tasks for which you are fully qualified and those within your demonstrated capabilities
  • Maintain a positive, professional, and supportive attitude throughout the workday
  • Work collaboratively as a team member and contribute to a respectful, productive work environment

Responsibilities
  • Plans and coordinates customer service activities, ensuring that commitments are met, and that questions or complaints are processed properly and efficiently.
  • Contributes to the development of new procedures and processes and the modification of existing customer service procedures.
  • Directs the preparation and maintenance of records, reports and other related data on all customer service activities and functions.
  • Ensure that all laboratory services pertaining to patient information remain confidential and that conditions for release of information be in accordance with laboratory rules and regulations.
  • Conducts and directs a continuing assessment of all customer service procedures, determines, and recommends appropriate changes to effect improvement, and establishes new requirements to meet laboratory service schedules.
  • Maintains contact with customers, doctors, hospitals, etc., to constantly learn about new developments in customer service practices and procedures.
  • May perform other duties as assigned.

Qualifications
Required Knowledge:
  • Must be able to operate basic office equipment, have general computer knowledge and basic typing
  • ability
  • Must have demonstrative customer service skills.
  • Must be able to communicate in English
  • both verbally and in writing.
  • Must be confident, self-motivated and be able to work unsupervised.
  • Requires professionalism in appearance, actions, and attitude.
  • Must be able to maintain professionalism in times of heavy workloads and stress.
  • Requires teamwork, collaboration, and strict attention to detail. Must be dependable, punctual, and demonstrate integrity and commitment to company values.
  • Must be able to achieve and maintain department specific metrics

Required Experience:
  • BA/BS degree.
  • Work Experience: 5+ years' experience in a Customer Service/Support Role (experience directly related to healthcare and/or laboratory medicine strongly preferred.)
  • 3+ years of supervisory experience preferred.

Special Requirements: Must be available for any shift, including nights, weekends, and some Holidays as needed. Overtime as required by business needs.
About the Team
Quest Diagnostics honors our service members and encourages veterans to apply.
While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.
Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.

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