PT Customer Service Leader
Augusta, GA · On-site
Responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to Front End Standard Practice Manual, maximizing sales through ...
PT Customer Service Leader
Augusta, GA · On-site
Responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to Front End Standard Practice Manual, maximizing sales through ...
PT Customer Service Leader
Grovetown, GA · On-site
Responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to Front End Standard Practice Manual, maximizing sales through ...
PT Customer Service Leader
Grovetown, GA · On-site
Responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to Front End Standard Practice Manual, maximizing sales through ...
Customer Service Manager - State Farm Agent Team Member
Grovetown, GA · On-site
$60K - $90K/yr
As a Customer Service Manager - State Farm Agent Team Member with B.J. Jordan - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a ...
Quick apply
Customer Service Manager - State Farm Agent Team Member
Grovetown, GA · On-site
$60K - $90K/yr
As a Customer Service Manager - State Farm Agent Team Member with B.J. Jordan - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a ...
Service Manager
Evans, GA · On-site
Ensure uncompromised service to customers and Team Members with a commitment to our Vision, Mission and Core Values Our Service Managers enjoy a company vehicle and other benefits including ...
Service Manager
Evans, GA · On-site
Ensure uncompromised service to customers and Team Members with a commitment to our Vision, Mission and Core Values Our Service Managers enjoy a company vehicle and other benefits including ...
Customer Service Manager - State Farm Agent Team Member
Grovetown, GA · On-site
$60K - $90K/yr
As a Customer Service Manager - State Farm Agent Team Member with B.J. Jordan - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a ...
Customer Service Manager - State Farm Agent Team Member
Grovetown, GA · On-site
$60K - $90K/yr
As a Customer Service Manager - State Farm Agent Team Member with B.J. Jordan - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a ...
Service Manager
Augusta, GA · On-site
$5.2K/mo
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...
Service Manager
Augusta, GA · On-site
$5.2K/mo
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...
Assistant Service Manager
Augusta, GA · On-site
If you're looking to build your career with a proven, customer-focused brand, we'd love to have you on our team. Assistant Service Manager - Lead, Support & Drive Results! Precision Tune Auto Care is ...
Assistant Service Manager
Augusta, GA · On-site
If you're looking to build your career with a proven, customer-focused brand, we'd love to have you on our team. Assistant Service Manager - Lead, Support & Drive Results! Precision Tune Auto Care is ...
Customer Service - Self Storage Manager
Augusta, GA · On-site
$14/hr
Our Property Managers have the opportunity to earn performance-based bonuses! * Our Property ... Successful candidates come from a variety of customer service centered sales environments including ...
Customer Service - Self Storage Manager
Augusta, GA · On-site
$14/hr
Our Property Managers have the opportunity to earn performance-based bonuses! * Our Property ... Successful candidates come from a variety of customer service centered sales environments including ...
Our Property Managers have the opportunity to earn performance-based bonuses! * Our Property ... Successful candidates come from a variety of customer service centered sales environments including ...
Our Property Managers have the opportunity to earn performance-based bonuses! * Our Property ... Successful candidates come from a variety of customer service centered sales environments including ...
Customer Service - Self Storage Manager
Augusta, GA · On-site
$14/hr
Our Property Managers have the opportunity to earn performance-based bonuses! * Our Property ... Successful candidates come from a variety of customer service centered sales environments including ...
Customer Service - Self Storage Manager
Augusta, GA · On-site
$14/hr
Our Property Managers have the opportunity to earn performance-based bonuses! * Our Property ... Successful candidates come from a variety of customer service centered sales environments including ...
Our Property Managers have the opportunity to earn performance-based bonuses! * Our Property ... Successful candidates come from a variety of customer service centered sales environments including ...
Quick apply
Our Property Managers have the opportunity to earn performance-based bonuses! * Our Property ... Successful candidates come from a variety of customer service centered sales environments including ...
Service Manager
Augusta, GA · On-site
$5.2K/mo
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...
Service Manager
Augusta, GA · On-site
$5.2K/mo
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...
Specific duties for this customer service role include, but are not limited to: * Providing support in the store recruiting process by assisting the Store Manager on final employment decisions
Specific duties for this customer service role include, but are not limited to: * Providing support in the store recruiting process by assisting the Store Manager on final employment decisions
Automotive Service Manager
Augusta, GA · On-site
Specific duties for this customer service role include, but are not limited to: * Providing support in the store recruiting process by assisting the Store Manager on final employment decisions
Automotive Service Manager
Augusta, GA · On-site
Specific duties for this customer service role include, but are not limited to: * Providing support in the store recruiting process by assisting the Store Manager on final employment decisions
Customer Service
Thomson, GA · On-site
$14.75 - $20/hr
Customer Service The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment.
Customer Service
Thomson, GA · On-site
$14.75 - $20/hr
Customer Service The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment.
Customer Service
Evans, GA · On-site
$13.50 - $18.50/hr
As a customer service representative you have to be warm and friendly. You are the face of our company, your is to set up a display of our product, answer any questions they may have. Show them how ...
Customer Service
Evans, GA · On-site
$13.50 - $18.50/hr
As a customer service representative you have to be warm and friendly. You are the face of our company, your is to set up a display of our product, answer any questions they may have. Show them how ...
Customer Service
$13.50 - $18.50/hr
As a customer service representative you have to be warm and friendly. You are the face of our company, your is to set up a display of our product, answer any questions they may have. Show them how ...
Customer Service
$13.50 - $18.50/hr
As a customer service representative you have to be warm and friendly. You are the face of our company, your is to set up a display of our product, answer any questions they may have. Show them how ...
Customer Service
$9 - $10/hr
The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you ...
Quick apply
Customer Service
$9 - $10/hr
The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you ...
Customer Service
Evans, GA · On-site
$13.50 - $18.50/hr
As a customer service representative you have to be warm and friendly. You are the face of our company, your is to set up a display of our product, answer any questions they may have. Show them how ...
Customer Service
Evans, GA · On-site
$13.50 - $18.50/hr
As a customer service representative you have to be warm and friendly. You are the face of our company, your is to set up a display of our product, answer any questions they may have. Show them how ...
Customer Service
$9 - $10/hr
The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you ...
Customer Service
$9 - $10/hr
The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you ...
Customer Service Manager information
See Thomson, GA salary details
$22.4K - $28.8K
5% of jobs
$28.8K - $35.1K
14% of jobs
$37.6K is the 25th percentile. Wages below this are outliers.
$35.1K - $41.5K
16% of jobs
The median wage is $47.3K / yr.
$41.5K - $47.8K
17% of jobs
$47.8K - $54.2K
12% of jobs
$54.2K - $60.6K
9% of jobs
$62K is the 75th percentile. Wages above this are outliers.
$60.6K - $66.9K
11% of jobs
$66.9K - $73.3K
6% of jobs
$73.3K - $79.7K
5% of jobs
$79.7K - $86K
2% of jobs
$86K - $92.4K
3% of jobs
$22.4K
$53K
$92.4K
How much do customer service manager jobs pay per year?
As of Aug 26, 2026, the average yearly pay for customer service manager in Thomson, GA is $53,044.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $64,000.00 per year, depending on experience, location, and employer.
What does a customer service manager do?
As a customer service manager, your job is to train the rest of the customer service staff and help develop their skills. You may help them learn how to greet customers, how to assist customers with problems, and how to remain professional when dealing with demanding customers. As a manager, your job also includes helping meet customer satisfaction targets, improving customer loyalty, and supporting the actions of the sales departments. Customer service managers often make recommendations for improving performance and work with the human resources department to hire employees and make decisions on disciplinary matters. You also provide direct customer service during staffing shortages or times of unusually high call volume.
What are the key skills and qualifications needed to thrive as a customer service manager, and why are they important?
To thrive as a Customer Service Manager, you need strong leadership, problem-solving abilities, and experience in customer service, often backed by a bachelor's degree or equivalent work experience. Familiarity with CRM software (such as Salesforce or Zendesk), data analysis tools, and customer feedback systems is typically required. Exceptional communication, conflict resolution, and team motivation skills help someone excel in this role. These competencies are crucial for ensuring high customer satisfaction, efficient team operations, and continuous service improvement.
What are some common challenges faced by customer service managers and how can they be addressed?
Customer Service Managers often face challenges such as handling high-stress situations, managing team performance, and balancing customer satisfaction with company policies. To address these issues, effective managers implement regular training sessions, set clear expectations, and foster open communication within their teams. They also use data-driven approaches to monitor service quality and identify areas for improvement, while supporting staff through coaching and recognition programs. Building a positive team culture and actively seeking feedback from both customers and employees can help managers overcome these challenges and drive continuous improvement.
What is the difference between Customer Service Manager vs Customer Support Supervisor?
| Aspect | Customer Service Manager | Customer Support Supervisor |
|---|---|---|
| Responsibilities | Oversees customer service teams, develops policies, manages escalations | Supervises support agents, handles daily customer issues, ensures team performance |
| Required Credentials | Typically requires a bachelor's degree, experience in customer service | Often requires experience in support roles, some roles prefer certifications |
| Work Environment | Office-based, managerial setting, strategic planning | Support centers, call centers, team supervision |
| Industry Usage | Common in retail, tech, finance, and service industries | Common in tech, telecom, and service sectors |
The Customer Service Manager focuses on strategic leadership and policy development, overseeing the entire customer service operation. In contrast, the Customer Support Supervisor handles daily team supervision and direct customer interactions. Both roles require customer service experience, but the manager's role is more strategic, while the supervisor's role is more operational.
How much does a customer service manager get?
A customer service manager's average salary varies by location and experience but typically ranges from $45,000 to $80,000 annually. In larger organizations or with more experience, salaries can exceed $100,000, especially when including bonuses and benefits.
What are the duties of a customer service manager?
A customer service manager oversees a team responsible for addressing customer inquiries, resolving complaints, and ensuring high service quality. They develop policies, monitor performance metrics, train staff, and collaborate with other departments to improve customer satisfaction and operational efficiency.
More about Customer Service Manager jobs
What are the most commonly searched types of Customer Service jobs in Thomson, GA?
The most popular types of Customer Service jobs in Thomson, GA are:
What are popular job titles related to Customer Service Manager jobs in Thomson, GA?
For Customer Service Manager jobs in Thomson, GA, the most frequently searched job titles are:
What job categories do people searching Customer Service Manager jobs in Thomson, GA look for?
The top searched job categories for Customer Service Manager jobs in Thomson, GA are:
What cities near Thomson, GA are hiring for Customer Service Manager jobs?
Cities near Thomson, GA with the most Customer Service Manager job openings:
PT Customer Service Leader
Augusta, GA • On-site
Food Lion •
Retail • 10K+ employees10,000+ employees
5.8
Based on 1,892 frontline employees who took The Breakroom Quiz
75th of 123 rated grocery stores
Recommended by students
Recommended by parents
Respectful managers
Uninterrupted breaks
Other
Re-posted 29 days ago
Job description
Category/Area of Expertise: Retail Operations
Job Requisition: 478648
Address: USA-GA-Augusta-2115 Windsor Spring Rd
Store Code: Store 01447 Front End (7224035)
Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states.
PRIMARY PURPOSE
To provide fast, easy, flexible and friendly service to our customers through the achievement of Food Lion customer service standards. Responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to Front End Standard Practice Manual, maximizing sales through excellent customer service.
DUTIES AND RESPONSIBILITIES
• Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience
• Greet each customer and uses his or her name whenever possible
• Avoid personal conversations with other associates when customers are present
• Ensure store office functions are completed accurately and on time using accounting packets; communicates all cash variances to the Assistant Customer Service Manager
• Maintain knowledge of office procedures including cash reports, register checkups, deposits, Western Union, money orders and Coinstar
• Ensure work station and front end area of the store has a neat and clean presentation
• Maintains proper knowledge of all sales associate register functions and Front End accounting services
• Report any register malfunction to the Customer Service Manager or, in the absence of the MOD, place service calls in an efficient manner
• Ensure the MVP savings center KIOSK is filled with paper and properly working
• Performs the task of sales associate when scheduled or as needed per the surge plan guidelines
• Performs the task of the customer lead as needed to ensure service standards are maintained
• Maintain alertness and calls for assistance when needed to service customers per service standards
• Is courteous and helpful to other associates
• Wear the Food Lion uniform, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code
• Adhere to all company guidelines, policies and standard practices
• Observe and correct all unsafe conditions that could cause associate or customer accidents
• Notify QA of any cleaning issues or maintenance required on front end
• Successfully complete computer based training (CBT) and training aid courses
• Perform all other duties as assigned\
Job Requisition: 478648
Address: USA-GA-Augusta-2115 Windsor Spring Rd
Store Code: Store 01447 Front End (7224035)
Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states.
PRIMARY PURPOSE
To provide fast, easy, flexible and friendly service to our customers through the achievement of Food Lion customer service standards. Responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to Front End Standard Practice Manual, maximizing sales through excellent customer service.
DUTIES AND RESPONSIBILITIES
• Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience
• Greet each customer and uses his or her name whenever possible
• Avoid personal conversations with other associates when customers are present
• Ensure store office functions are completed accurately and on time using accounting packets; communicates all cash variances to the Assistant Customer Service Manager
• Maintain knowledge of office procedures including cash reports, register checkups, deposits, Western Union, money orders and Coinstar
• Ensure work station and front end area of the store has a neat and clean presentation
• Maintains proper knowledge of all sales associate register functions and Front End accounting services
• Report any register malfunction to the Customer Service Manager or, in the absence of the MOD, place service calls in an efficient manner
• Ensure the MVP savings center KIOSK is filled with paper and properly working
• Performs the task of sales associate when scheduled or as needed per the surge plan guidelines
• Performs the task of the customer lead as needed to ensure service standards are maintained
• Maintain alertness and calls for assistance when needed to service customers per service standards
• Is courteous and helpful to other associates
• Wear the Food Lion uniform, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code
• Adhere to all company guidelines, policies and standard practices
• Observe and correct all unsafe conditions that could cause associate or customer accidents
• Notify QA of any cleaning issues or maintenance required on front end
• Successfully complete computer based training (CBT) and training aid courses
• Perform all other duties as assigned\
About Food Lion
Sourced by ZipRecruiter
Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states.
Industry
Retail and pharmaceutical and medicine manufacturing
Company size
10,000+ Employees
Headquarters location
Salisbury, NC, US
Website
What Food Lion employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom