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Customer Service Manager Jobs in Santa Rosa Beach, FL

Texas Roadhouse

Service Manager

Panama City Beach, FL

$5.2K/mo

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

Texas Roadhouse

Service Manager

Panama City Beach, FL · On-site

$5.2K/mo

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

Wawa

Customer Service Supervisor

Niceville, FL

$21.25 - $28.70/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

As a Customer Service Supervisor (CSS), you are a motivated leader who plays a key role in ... Manage cash processes, inventory, vendor check-ins, and store safety. * Maintain accurate inventory ...

Wawa

Customer Service Supervisor

Niceville, FL

$21.25 - $28.70/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

As a Customer Service Supervisor (CSS), you are a motivated leader who plays a key role in ... Manage cash processes, inventory, vendor check-ins, and store safety. * Maintain accurate inventory ...

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Showing results 21-40

All JobsCustomer Service JobsCustomer Service Manager JobsCustomer Service Manager Jobs in Santa Rosa Beach, FL

Customer Service Manager information

See Santa Rosa Beach, FL salary details

$22.2K

$52.5K

$91.5K

How much do customer service manager jobs pay per year?

As of Aug 19, 2026, the average yearly pay for customer service manager in Santa Rosa Beach, FL is $52,519.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,100.00 and $63,400.00 per year, depending on experience, location, and employer.

What does a customer service manager do?

As a customer service manager, your job is to train the rest of the customer service staff and help develop their skills. You may help them learn how to greet customers, how to assist customers with problems, and how to remain professional when dealing with demanding customers. As a manager, your job also includes helping meet customer satisfaction targets, improving customer loyalty, and supporting the actions of the sales departments. Customer service managers often make recommendations for improving performance and work with the human resources department to hire employees and make decisions on disciplinary matters. You also provide direct customer service during staffing shortages or times of unusually high call volume.

What are the key skills and qualifications needed to thrive as a customer service manager, and why are they important?

To thrive as a Customer Service Manager, you need strong leadership, problem-solving abilities, and experience in customer service, often backed by a bachelor's degree or equivalent work experience. Familiarity with CRM software (such as Salesforce or Zendesk), data analysis tools, and customer feedback systems is typically required. Exceptional communication, conflict resolution, and team motivation skills help someone excel in this role. These competencies are crucial for ensuring high customer satisfaction, efficient team operations, and continuous service improvement.

What are some common challenges faced by customer service managers and how can they be addressed?

Customer Service Managers often face challenges such as handling high-stress situations, managing team performance, and balancing customer satisfaction with company policies. To address these issues, effective managers implement regular training sessions, set clear expectations, and foster open communication within their teams. They also use data-driven approaches to monitor service quality and identify areas for improvement, while supporting staff through coaching and recognition programs. Building a positive team culture and actively seeking feedback from both customers and employees can help managers overcome these challenges and drive continuous improvement.

What is the difference between Customer Service Manager vs Customer Support Supervisor?

AspectCustomer Service ManagerCustomer Support Supervisor
ResponsibilitiesOversees customer service teams, develops policies, manages escalationsSupervises support agents, handles daily customer issues, ensures team performance
Required CredentialsTypically requires a bachelor's degree, experience in customer serviceOften requires experience in support roles, some roles prefer certifications
Work EnvironmentOffice-based, managerial setting, strategic planningSupport centers, call centers, team supervision
Industry UsageCommon in retail, tech, finance, and service industriesCommon in tech, telecom, and service sectors

The Customer Service Manager focuses on strategic leadership and policy development, overseeing the entire customer service operation. In contrast, the Customer Support Supervisor handles daily team supervision and direct customer interactions. Both roles require customer service experience, but the manager's role is more strategic, while the supervisor's role is more operational.

How much does a customer service manager get?

A customer service manager's average salary varies by location and experience but typically ranges from $45,000 to $80,000 annually. In larger organizations or with more experience, salaries can exceed $100,000, especially when including bonuses and benefits.

What are the duties of a customer service manager?

A customer service manager oversees a team responsible for addressing customer inquiries, resolving complaints, and ensuring high service quality. They develop policies, monitor performance metrics, train staff, and collaborate with other departments to improve customer satisfaction and operational efficiency.
More about Customer Service Manager jobs

What are the most commonly searched types of Customer Service jobs in Santa Rosa Beach, FL?

The most popular types of Customer Service jobs in Santa Rosa Beach, FL are:

What job categories do people searching Customer Service Manager jobs in Santa Rosa Beach, FL look for?

The top searched job categories for Customer Service Manager jobs in Santa Rosa Beach, FL are:

What cities near Santa Rosa Beach, FL are hiring for Customer Service Manager jobs?

Cities near Santa Rosa Beach, FL with the most Customer Service Manager job openings:

Customer Service Manager jobs near you
Infographic showing various Customer Service Manager job openings in Santa Rosa Beach, FL as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, and 2% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $52,519 per year, or $25.2 per hour.

Customer Service Representatives (CSR)

LPT Retail Management Services

Youngstown, FL • On-site

$14.25 - $19.25/hr

Other

Re-posted 15 days ago

Job description

Customer Service Representatives (CSR)

L.P.T Retail Management Services, LLC is currently seeking friendly, enthusiastic individuals for customer service (CSR) positions.

Applicants will be responsible for, but not limited to:

  • Provide excellent customer service. If two employees are on duty and only one is running a cash register while the other performs stocking or cleaning duties, all such work should be set aside if more than two customers line up at the register in operation; the second register should be opened immediately in order to provide fast and friendly service to the customer.
  • Complete all shift duties as assigned.
  • All employees are expected to safeguard the company's assets unless their own physical safety, or that of co-workers or customers, may be jeopardized:
    • Follow company policies with regard to cash control, proper safe operation.
    • Follow correct vendor check-in procedures.
    • Complete all end of shift paperwork.
  • Pay immediate attention to any spill or other hazardous condition.
  • Other duties may be assigned from time to time by the Store Manager.

Qualifications:

  • Ability to read, understand and write the English language at the eighth-grade level, including the ability to hear the spoken word.
  • Eighth-grade level math competency in order to make change, complete shift reports, and account for numbers of a variety of products during vendor check-in.
  • Sufficient visual acuity to check identification and process money orders.
  • Ability to read and understand instructions for operating electronic cash registers, gas consoles, and other equipment.

Apply