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Customer Service Manager Jobs in Rye, NH (NOW HIRING)

Pexco

Customer Service Rep

Plaistow, NH

$16.50 - $22.50/hr

Act as an information resource for assigned Sales Managers accounts * Represent Sales as required ... Customer Service Manager and other departments * Other duties as assigned by management team ...

Pexco

Customer Service Rep

Plaistow, NH · On-site

$16.50 - $22.50/hr

Act as an information resource for assigned Sales Managers accounts * Represent Sales as required ... Customer Service Manager and other departments * Other duties as assigned by management team ...

Kohl's

Full-Time Customer Service Supervisor

Brentwood, NH · On-site

$23.50 - $36.45/hr

Role Specific Information About the Role In this role, you will be the expert in point of sale and customer services, providing direction and working alongside associates to deliver excellent ...

Walgreens

Customer Service Associate

Exeter, NH

$14.75 - $20.25/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Walgreens

Customer Service Associate

Epping, NH · On-site

$15 - $20.50/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

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All JobsCustomer Service Manager JobsCustomer Service Manager Jobs in Rye, NH

Customer Service Manager information

See Rye, NH salary details

$24.9K

$58.8K

$102.5K

How much do customer service manager jobs pay per year?

As of Jun 20, 2026, the average yearly pay for customer service manager in Rye, NH is $58,831.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,600.00 and $71,000.00 per year, depending on experience, location, and employer.

What is the difference between Customer Service Manager vs Customer Support Supervisor?

AspectCustomer Service ManagerCustomer Support Supervisor
ResponsibilitiesOversees customer service teams, develops policies, manages escalationsSupervises support agents, handles daily customer issues, ensures team performance
Required CredentialsTypically requires a bachelor's degree, experience in customer serviceOften requires experience in support roles, some roles prefer certifications
Work EnvironmentOffice-based, managerial setting, strategic planningSupport centers, call centers, team supervision
Industry UsageCommon in retail, tech, finance, and service industriesCommon in tech, telecom, and service sectors

The Customer Service Manager focuses on strategic leadership and policy development, overseeing the entire customer service operation. In contrast, the Customer Support Supervisor handles daily team supervision and direct customer interactions. Both roles require customer service experience, but the manager's role is more strategic, while the supervisor's role is more operational.

What are some common challenges faced by Customer Service Managers and how can they be addressed?

Customer Service Managers often face challenges such as handling high-stress situations, managing team performance, and balancing customer satisfaction with company policies. To address these issues, effective managers implement regular training sessions, set clear expectations, and foster open communication within their teams. They also use data-driven approaches to monitor service quality and identify areas for improvement, while supporting staff through coaching and recognition programs. Building a positive team culture and actively seeking feedback from both customers and employees can help managers overcome these challenges and drive continuous improvement.

What are the 5 P's of customer service?

The 5 P's of customer service are Product, Price, Place, Promotion, and People. For a Customer Service Manager, understanding these elements helps in delivering effective service, managing customer expectations, and improving overall satisfaction. Focusing on People, including communication and empathy, is especially crucial in customer interactions.

What are the key skills and qualifications needed to thrive as a Customer Service Manager, and why are they important?

To thrive as a Customer Service Manager, you need strong leadership, problem-solving abilities, and experience in customer service, often backed by a bachelor's degree or equivalent work experience. Familiarity with CRM software (such as Salesforce or Zendesk), data analysis tools, and customer feedback systems is typically required. Exceptional communication, conflict resolution, and team motivation skills help someone excel in this role. These competencies are crucial for ensuring high customer satisfaction, efficient team operations, and continuous service improvement.

What do you do as a customer service manager?

A customer service manager oversees a team responsible for addressing customer inquiries, resolving complaints, and ensuring customer satisfaction. They develop policies, monitor service quality, and use tools like CRM software to improve customer experience and support business goals.

What is the role of a customer service manager?

A customer service manager oversees a team responsible for addressing customer inquiries, resolving issues, and ensuring high levels of customer satisfaction. They develop policies, monitor service quality, and use tools like CRM systems to improve customer experience and support business goals.

What does a Customer Service Manager do?

A Customer Service Manager oversees a team of customer service representatives and ensures that customers receive excellent service and support. They handle escalated issues, train staff, monitor performance metrics, and implement strategies to improve customer satisfaction. Additionally, they may be responsible for developing customer service policies and liaising with other departments to resolve complex problems. Their main goal is to maintain high levels of customer loyalty and ensure that company standards are met.

What's the highest paying customer service job?

The highest paying customer service roles are often in executive or specialized management positions, such as Customer Service Director or Vice President of Customer Experience, which can earn six-figure salaries. These roles typically require extensive experience, leadership skills, and knowledge of customer relationship management tools and strategies.

What Do Customer Service Managers Do?

As a customer service manager, your job is to train the rest of the customer service staff and help develop their skills. You may help them learn how to greet customers, how to assist customers with problems, and how to remain professional when dealing with demanding customers. As a manager, your job also includes helping meet customer satisfaction targets, improving customer loyalty, and supporting the actions of the sales departments. Customer service managers often make recommendations for improving performance and work with the human resources department to hire employees and make decisions on disciplinary matters. You also provide direct customer service during staffing shortages or times of unusually high call volume.

More about Customer Service Manager jobs
What are the most commonly searched types of Customer Service jobs in Rye, NH? The most popular types of Customer Service jobs in Rye, NH are:
What cities near Rye, NH are hiring for Customer Service Manager jobs? Cities near Rye, NH with the most Customer Service Manager job openings:
Customer Service Manager jobs near you
Infographic showing various Customer Service Manager job openings in Rye, NH as of June 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $58,831 per year, or $28.3 per hour.
Customer Service Representative (CSR)

Customer Service Representative (CSR)

Oasis Alignment Services LLC

Rochester, NH • On-site

$15.75 - $21.25/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Description:


Drive growth, build relationships, and make an impact in the South Region as a Customer Service Representative (CSR). In this dynamic role, you’ll be at the center of customer engagement—delivering outstanding service while actively supporting sales, marketing, and project initiatives.


Partnering closely with the Regional Manager, you’ll play a key role in expanding OASIS’ presence by strengthening relationships with existing clients and identifying new opportunities. Your efforts will directly contribute to achieving regional revenue goals and fueling continued growth.


If you enjoy a fast-paced environment where you can collaborate, problem-solve, and help drive business success, this is your chance to make a real difference.

Requirements:

The Customer Service Representative (CSR) will:


· Provide customer resolution to South region phone calls and emails or forward to the appropriate internal contact.

· Enter new, and maintenance of existing customer and contact information into the OASIS CRM

· Process inbound customer requests including the entry of sales opportunities into the OASIS CRM

· Assist South Regional Manager with real-time maintenance of sales opportunities through the processing of related activities as assigned in the CRM

· Communicate with South Regional Manager in both verbal and written form regarding processing and status of sales opportunities

· Develop quotes, based on information gathered from customers or OASIS staff, with turnaround time and quality being at the highest level of priority

· Assist with scheduling needs through direct interface with company scheduler

· Proactively prospect customers in an effort to increase sales opportunities and grow regional revenue

· Be responsible for a variety of administrative and office management duties to assist the Regional Manager with support of the regional office and field team. (Vendor management, supplies, expense and purchasing support, shipping and receiving, etc.)


Ideal candidates will have/be:


· Good communication and interpersonal skills for interactions with internal and external customers.

· A basic understanding of normal purchasing, invoicing, quoting, sales and customer service processes.

· General understanding of industrial manufacturing processes and equipment.

· Working knowledge of Microsoft Word, Excel and Outlook.

· Good organizational and time management skills.

· Dependable, self-motivated and a self-starter.

· Take ownership of support functions and responsibilities.

· The ability to work well with others


This position is not remote, it requires the CSR to report to the Pensacola office Monday-Friday.