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Customer Service Manager Jobs in Rutherfordton, NC

Walgreens

Customer Service Associate

Shelby, NC · On-site

$13.75 - $19/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Walgreens

Customer Service Associate

Shelby, NC · On-site

$13.75 - $19/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Walgreens

Customer Service Associate

Shelby, NC · On-site

$12 - $16.50/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Walgreens

Customer Service Associate

Hendersonville, NC · On-site

$15 - $17.50/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Walgreens

Customer Service Associate

Shelby, NC · On-site

$15 - $17.50/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Roses Discount Stores

Customer Service Associate

Inman, SC · On-site

$12.25 - $17/hr

Roses/Roses Express Customer Service Associate As a Roses/Roses Express Customer Service Associate ... Management. Working Conditions: * Retail store environment where extended periods of standing are ...

Roses Discount Stores

Customer Service Associate

Spartanburg, SC · On-site

$13.25 - $18.50/hr

As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent ... Management. Working Conditions • Retail store environment where extended periods of standing are ...

Variety Stores LLC

Customer Service Associate

Spindale, NC

$12.75 - $17.50/hr

Summary As a Big Lots Customer Service Associate you will be responsible for providing excellent ... Management. Working Conditions * Retail store environment where extended periods of standing are ...

Variety Stores LLC

Customer Service Associate

Inman, SC

$12.25 - $17/hr

Summary As a Roses/Roses Express Customer Service Associate you will be responsible for providing ... Management. Working Conditions * Retail store environment where extended periods of standing are ...

Variety Stores LLC

Customer Service Associate

Shelby, NC · On-site

$12 - $16.50/hr

Summary As a Big Lots Customer Service Associate you will be responsible for providing excellent ... Management. Working Conditions * Retail store environment where extended periods of standing are ...

Roses Discount Stores

Customer Service Associate

Inman, SC · On-site

$12.25 - $17/hr

Summary As a Roses/Roses Express Customer Service Associate you will be responsible for providing ... Management. Working Conditions • Retail store environment where extended periods of standing are ...

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Showing results 21-40

All JobsCustomer Service JobsCustomer Service Manager JobsCustomer Service Manager Jobs in Rutherfordton, NC

Customer Service Manager information

See Rutherfordton, NC salary details

$21.4K

$50.7K

$88.4K

How much do customer service manager jobs pay per year?

As of Aug 14, 2026, the average yearly pay for customer service manager in Rutherfordton, NC is $50,735.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,900.00 and $61,200.00 per year, depending on experience, location, and employer.

What is the difference between Customer Service Manager vs Customer Support Supervisor?

AspectCustomer Service ManagerCustomer Support Supervisor
ResponsibilitiesOversees customer service teams, develops policies, manages escalationsSupervises support agents, handles daily customer issues, ensures team performance
Required CredentialsTypically requires a bachelor's degree, experience in customer serviceOften requires experience in support roles, some roles prefer certifications
Work EnvironmentOffice-based, managerial setting, strategic planningSupport centers, call centers, team supervision
Industry UsageCommon in retail, tech, finance, and service industriesCommon in tech, telecom, and service sectors

The Customer Service Manager focuses on strategic leadership and policy development, overseeing the entire customer service operation. In contrast, the Customer Support Supervisor handles daily team supervision and direct customer interactions. Both roles require customer service experience, but the manager's role is more strategic, while the supervisor's role is more operational.

What are some common challenges faced by customer service managers and how can they be addressed?

Customer Service Managers often face challenges such as handling high-stress situations, managing team performance, and balancing customer satisfaction with company policies. To address these issues, effective managers implement regular training sessions, set clear expectations, and foster open communication within their teams. They also use data-driven approaches to monitor service quality and identify areas for improvement, while supporting staff through coaching and recognition programs. Building a positive team culture and actively seeking feedback from both customers and employees can help managers overcome these challenges and drive continuous improvement.

What are the key skills and qualifications needed to thrive as a customer service manager, and why are they important?

To thrive as a Customer Service Manager, you need strong leadership, problem-solving abilities, and experience in customer service, often backed by a bachelor's degree or equivalent work experience. Familiarity with CRM software (such as Salesforce or Zendesk), data analysis tools, and customer feedback systems is typically required. Exceptional communication, conflict resolution, and team motivation skills help someone excel in this role. These competencies are crucial for ensuring high customer satisfaction, efficient team operations, and continuous service improvement.

What are the duties of a customer service manager?

A customer service manager oversees a team responsible for addressing customer inquiries, resolving complaints, and ensuring high service quality. They develop policies, monitor performance metrics, train staff, and collaborate with other departments to improve customer satisfaction and operational efficiency.

What does a customer service manager do?

As a customer service manager, your job is to train the rest of the customer service staff and help develop their skills. You may help them learn how to greet customers, how to assist customers with problems, and how to remain professional when dealing with demanding customers. As a manager, your job also includes helping meet customer satisfaction targets, improving customer loyalty, and supporting the actions of the sales departments. Customer service managers often make recommendations for improving performance and work with the human resources department to hire employees and make decisions on disciplinary matters. You also provide direct customer service during staffing shortages or times of unusually high call volume.

More about Customer Service Manager jobs

What are the most commonly searched types of Customer Service jobs in Rutherfordton, NC?

The most popular types of Customer Service jobs in Rutherfordton, NC are:

What are popular job titles related to Customer Service Manager jobs in Rutherfordton, NC?

For Customer Service Manager jobs in Rutherfordton, NC, the most frequently searched job titles are:

What job categories do people searching Customer Service Manager jobs in Rutherfordton, NC look for?

The top searched job categories for Customer Service Manager jobs in Rutherfordton, NC are:

What cities near Rutherfordton, NC are hiring for Customer Service Manager jobs?

Cities near Rutherfordton, NC with the most Customer Service Manager job openings:

Customer Service Manager jobs near you
Infographic showing various Customer Service Manager job openings in Rutherfordton, NC as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 22% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $50,735 per year, or $24.4 per hour.

Customer Service Representative (CSR 1)

Kinsmith Finance

Gaffney, SC • On-site

$12 - $13/hr

Full-time

PTO

Re-posted 25 days ago

Job description

Description
Kinsmith Finance helps people in our communities solve financial challenges through responsible lending and personal service.
As a Customer Service Representative, you'll work directly with customers in the branch to process loan applications, accept payments, and assist in successfully managing their accounts.
What You'll Do
  • Greet and assist customers in person and by phone
  • Process loan applications and payments
  • Answer questions about accounts and loan options
  • Work with customers to find solutions if they become past due
  • Maintain accurate customer records
  • Work with your team to meet branch goals

What We're Looking For
  • Strong people and communication skills
  • Dependable and organized
  • Positive attitude and strong work ethic
  • Customer service or retail experience preferred

Why Work at Kinsmith
  • Monthly performance bonuses up to $1300
  • Paid training
  • Paid time off
  • Opportunities for promotion

Many of our managers started as Customer Service Representatives.
Qualified applicants should have:
  • Strong communication, organizational, and problem-solving skills.
  • Prior Finance, Retail, or Sales experience.
  • Ability to work beyond our standard weekday hours if necessary to meet business goals.
  • Basic Computer Proficiency
  • High school diploma or equivalent
  • Valid driver's license, reliable personal transportation

Apply