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Customer Service Manager Jobs in Roy, UT (NOW HIRING)

Savers Value Village

Customer Service Associate

Layton, UT · On-site

$13.25 - $18.25/hr

Customer Service Associate Who we are: As one of the largest for-profit thrift operators in the ... Programs to stop smoking, diabetes management coaching, and on demand care options. * A 401k plan ...

Dollartree

Customer Service Associate

South Ogden, UT

$14.25 - $19.50/hr

Manage sales transactions while working assigned cash register * Maintain security of cash and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

U-Haul

Customer Service Representative

Ogden, UT · On-site

$15.75 - $21.25/hr

Use smartphone-based U-Scan technology to manage rentals and inventory. * Move and hook up U-Haul ... Customer Service Representative Minimum Qualifications: * Valid driver's license and ability to ...

U-Haul

Customer Service Representative

Sunset, UT

$15 - $20.50/hr

Use smartphone-based U-Scan technology to manage rentals and inventory. * Move and hook up U-Haul ... Customer Service Representative Minimum Qualifications: * Valid driver's license and ability to ...

U-Haul

Customer Service Representative

Clearfield, UT · On-site

$15 - $20.50/hr

Use smartphone-based U-Scan technology to manage rentals and inventory. * Move and hook up U-Haul ... Customer Service Representative Minimum Qualifications: * Valid driver's license and ability to ...

U-Haul

Customer Service Representative

Sunset, UT · On-site

$15 - $20.50/hr

Use smartphone-based U-Scan technology to manage rentals and inventory. * Move and hook up U-Haul ... Customer Service Representative Minimum Qualifications: * Valid driver's license and ability to ...

U-Haul

Customer Service Representative

Ogden, UT · On-site

$15.75 - $21.25/hr

Use smartphone-based U-Scan technology to manage rentals and inventory. * Move and hook up U-Haul ... Customer Service Representative Minimum Qualifications: * Valid driver's license and ability to ...

U-Haul

Customer Service Representative

Ogden, UT

$15.75 - $21.25/hr

Use smartphone-based U-Scan technology to manage rentals and inventory. * Move and hook up U-Haul ... Customer Service Representative Minimum Qualifications: * Valid driver's license and ability to ...

Domino's

Customer Service Representative

Harrisville, UT · On-site

$12 - $15.50/hr

We are searching for qualified customer service reps with personality and people skills. We're ... you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or ...

Domino's

Customer Service Representative

Kaysville, UT · On-site

$14.50 - $19.75/hr

We are searching for qualified customer service reps with personality and people skills. We're ... you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or ...

Home Depot

Customer Service/Sales

Centerville, UT · On-site

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers ... Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or ...

Home Depot

Customer Service/Sales

Clinton, UT · On-site

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers ... Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or ...

Home Depot

Customer Service/Sales

Layton, UT · On-site

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers ... Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or ...

Domino's

Customer Service Representative

North Ogden, UT · On-site

$11 - $15.50/hr

We are searching for qualified customer service reps with personality and people skills. We're ... you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or ...

Home Depot

Customer Service/Sales

Riverdale, UT

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers ... Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or ...

Domino's

Customer Service Representative

Kaysville, UT · On-site

$12 - $15.50/hr

We are searching for qualified customer service reps with personality and people skills. We're ... you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or ...

Domino's

Customer Service Representative

Centerville, UT · On-site

$13 - $15.50/hr

We are searching for qualified customer service reps with personality and people skills. We're ... you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or ...

Home Depot

Customer Service/Sales

Ogden, UT

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers ... Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or ...

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All JobsCustomer Service JobsCustomer Service Manager JobsCustomer Service Manager Jobs in Roy, UT

Customer Service Manager information

See Roy, UT salary details

$23.4K

$55.3K

$96.3K

How much do customer service manager jobs pay per year?

As of Aug 14, 2026, the average yearly pay for customer service manager in Roy, UT is $55,318.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,100.00 and $66,800.00 per year, depending on experience, location, and employer.

What is the difference between Customer Service Manager vs Customer Support Supervisor?

AspectCustomer Service ManagerCustomer Support Supervisor
ResponsibilitiesOversees customer service teams, develops policies, manages escalationsSupervises support agents, handles daily customer issues, ensures team performance
Required CredentialsTypically requires a bachelor's degree, experience in customer serviceOften requires experience in support roles, some roles prefer certifications
Work EnvironmentOffice-based, managerial setting, strategic planningSupport centers, call centers, team supervision
Industry UsageCommon in retail, tech, finance, and service industriesCommon in tech, telecom, and service sectors

The Customer Service Manager focuses on strategic leadership and policy development, overseeing the entire customer service operation. In contrast, the Customer Support Supervisor handles daily team supervision and direct customer interactions. Both roles require customer service experience, but the manager's role is more strategic, while the supervisor's role is more operational.

What are some common challenges faced by customer service managers and how can they be addressed?

Customer Service Managers often face challenges such as handling high-stress situations, managing team performance, and balancing customer satisfaction with company policies. To address these issues, effective managers implement regular training sessions, set clear expectations, and foster open communication within their teams. They also use data-driven approaches to monitor service quality and identify areas for improvement, while supporting staff through coaching and recognition programs. Building a positive team culture and actively seeking feedback from both customers and employees can help managers overcome these challenges and drive continuous improvement.

What are the key skills and qualifications needed to thrive as a customer service manager, and why are they important?

To thrive as a Customer Service Manager, you need strong leadership, problem-solving abilities, and experience in customer service, often backed by a bachelor's degree or equivalent work experience. Familiarity with CRM software (such as Salesforce or Zendesk), data analysis tools, and customer feedback systems is typically required. Exceptional communication, conflict resolution, and team motivation skills help someone excel in this role. These competencies are crucial for ensuring high customer satisfaction, efficient team operations, and continuous service improvement.

What are the duties of a customer service manager?

A customer service manager oversees a team responsible for addressing customer inquiries, resolving complaints, and ensuring high service quality. They develop policies, monitor performance metrics, train staff, and collaborate with other departments to improve customer satisfaction and operational efficiency.

What does a customer service manager do?

As a customer service manager, your job is to train the rest of the customer service staff and help develop their skills. You may help them learn how to greet customers, how to assist customers with problems, and how to remain professional when dealing with demanding customers. As a manager, your job also includes helping meet customer satisfaction targets, improving customer loyalty, and supporting the actions of the sales departments. Customer service managers often make recommendations for improving performance and work with the human resources department to hire employees and make decisions on disciplinary matters. You also provide direct customer service during staffing shortages or times of unusually high call volume.

More about Customer Service Manager jobs

What are the most commonly searched types of Customer Service jobs in Roy, UT?

The most popular types of Customer Service jobs in Roy, UT are:

What are popular job titles related to Customer Service Manager jobs in Roy, UT?

For Customer Service Manager jobs in Roy, UT, the most frequently searched job titles are:

What job categories do people searching Customer Service Manager jobs in Roy, UT look for?

The top searched job categories for Customer Service Manager jobs in Roy, UT are:

What cities near Roy, UT are hiring for Customer Service Manager jobs?

Cities near Roy, UT with the most Customer Service Manager job openings:

Customer Service Manager jobs near you
Infographic showing various Customer Service Manager job openings in Roy, UT as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $55,318 per year, or $26.6 per hour.

Customer Service Associate

Savers Value Village

Layton, UT • On-site

$13.25 - $18.25/hr

Full-time, Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 18 days ago

Savers Value Village rating

6.1

Company rating: 6.1 out of 10

Based on 208 frontline employees who took The Breakroom Quiz

20th of 50 rated thrift stores

Job description

Description
Position at Savers / Value Village
Job Title: Customer Service Associate
Who we are:
As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are "Thrift Proud." It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers® family of thrift stores, our impact, and the #ThriftProud movement at savers.com.
Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia.
Summary & Positions:
At Savers / Value Village our Customer Service Associates create an awesome experience for our Customers, Donors and other Team Members. We are hiring for both Full Time and Part Time Customer Service Associates.
What you can expect:
  • The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
  • To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
  • An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.

What you get:
Comprehensive onboarding and training from day one.
In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.
Benefits offerings including:
  • Bundled health plans such as medical, Rx, dental and vision
  • Company-paid life insurance for extra protection and peace of mind
  • Programs to stop smoking, diabetes management coaching, and on demand care options.
  • A 401k plan with generous company matching contributions to assist you in saving for a secure financial future.
  • Paid time off from work for leisure or other hobbies.
  • A range of mental health services to assist you in managing daily life.

Savers is an E-Verify employer
957 A N Main St, Layton, UT 84041

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