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Customer Service Manager Jobs in Princeton, IN (NOW HIRING)

McDonald's

Customer Service!

Evansville, IN · On-site

Join McTeam Kenworthy and start your career today! Starting pay up to $13 We offer: NextDay Pay Weekly Pay Telemedicine Insurance Premium Pay Based on Availibity Flexible Scheduling Paid Time Off ...

McDonald's

Customer Service!

Evansville, IN · On-site

Join McTeam Kenworthy and start your career today! Starting pay up to $13 We offer: NextDay Pay Weekly Pay Telemedicine Insurance Premium Pay Based on Availibity Flexible Scheduling Paid Time Off ...

dbi

Customer Service Representative

Evansville, IN

$15.25 - $20.75/hr

The CSR reports to the Store Manager, in partnership with the Operations Supervisor/Manager. The CSR supports the welcome desk, cash wrap, systems/processes, inventory management, and daily routines ...

Walgreens

Customer Service Associate

Evansville, IN

$13 - $18/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Walgreens

Customer Service Associate

Evansville, IN · On-site

$13 - $18/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Walgreens

Customer Service Associate

Evansville, IN · On-site

$13 - $18/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

U-Haul

Customer Service Representative

Evansville, IN · On-site

$15.25 - $20.75/hr

Use smartphone-based U-Scan technology to manage rentals and inventory. * Move and hook up U-Haul ... Customer Service Representative Minimum Qualifications: * Valid driver's license and ability to ...

U-Haul

Customer Service Representative

Evansville, IN · On-site

$15.25 - $20.75/hr

Use smartphone-based U-Scan technology to manage rentals and inventory. * Move and hook up U-Haul ... Customer Service Representative Minimum Qualifications: * Valid driver's license and ability to ...

Home Depot

Customer Service/Sales

Evansville, IN · On-site

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers ... Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or ...

Home Depot

Customer Service/Sales

Evansville, IN · On-site

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers ... Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or ...

Home Depot

Customer Service/Sales

Evansville, IN · On-site

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers ... Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or ...

Home Depot

Customer Service/Sales

Evansville, IN · On-site

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers ... Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or ...

Bekaert

Customer Service Representative

Oakland City, IN · On-site

$15 - $20.50/hr

Skills Handling customer inquires, solving Sales and Customer Service problems, presenting self well over the telephone. Using spread sheets, word-processing, preferably Microsoft Word & Excel. Self ...

Bekaert

Customer Service Representative

Oakland City, IN · On-site

$15 - $20.50/hr

Skills Handling customer inquires, solving Sales and Customer Service problems, presenting self well over the telephone. Using spread sheets, word-processing, preferably Microsoft Word & Excel. Self ...

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All JobsCustomer Service JobsCustomer Service Manager JobsCustomer Service Manager Jobs in Princeton, IN

Customer Service Manager information

See Princeton, IN salary details

$23.1K

$54.7K

$95.3K

How much do customer service manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for customer service manager in Princeton, IN is $54,719.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,700.00 and $66,000.00 per year, depending on experience, location, and employer.

What does a customer service manager do?

As a customer service manager, your job is to train the rest of the customer service staff and help develop their skills. You may help them learn how to greet customers, how to assist customers with problems, and how to remain professional when dealing with demanding customers. As a manager, your job also includes helping meet customer satisfaction targets, improving customer loyalty, and supporting the actions of the sales departments. Customer service managers often make recommendations for improving performance and work with the human resources department to hire employees and make decisions on disciplinary matters. You also provide direct customer service during staffing shortages or times of unusually high call volume.

What are the key skills and qualifications needed to thrive as a customer service manager, and why are they important?

To thrive as a Customer Service Manager, you need strong leadership, problem-solving abilities, and experience in customer service, often backed by a bachelor's degree or equivalent work experience. Familiarity with CRM software (such as Salesforce or Zendesk), data analysis tools, and customer feedback systems is typically required. Exceptional communication, conflict resolution, and team motivation skills help someone excel in this role. These competencies are crucial for ensuring high customer satisfaction, efficient team operations, and continuous service improvement.

What are some common challenges faced by customer service managers and how can they be addressed?

Customer Service Managers often face challenges such as handling high-stress situations, managing team performance, and balancing customer satisfaction with company policies. To address these issues, effective managers implement regular training sessions, set clear expectations, and foster open communication within their teams. They also use data-driven approaches to monitor service quality and identify areas for improvement, while supporting staff through coaching and recognition programs. Building a positive team culture and actively seeking feedback from both customers and employees can help managers overcome these challenges and drive continuous improvement.

What is the difference between Customer Service Manager vs Customer Support Supervisor?

AspectCustomer Service ManagerCustomer Support Supervisor
ResponsibilitiesOversees customer service teams, develops policies, manages escalationsSupervises support agents, handles daily customer issues, ensures team performance
Required CredentialsTypically requires a bachelor's degree, experience in customer serviceOften requires experience in support roles, some roles prefer certifications
Work EnvironmentOffice-based, managerial setting, strategic planningSupport centers, call centers, team supervision
Industry UsageCommon in retail, tech, finance, and service industriesCommon in tech, telecom, and service sectors

The Customer Service Manager focuses on strategic leadership and policy development, overseeing the entire customer service operation. In contrast, the Customer Support Supervisor handles daily team supervision and direct customer interactions. Both roles require customer service experience, but the manager's role is more strategic, while the supervisor's role is more operational.

How much does a customer service manager get?

A customer service manager's average salary varies by location and experience but typically ranges from $45,000 to $80,000 annually. In larger organizations or with more experience, salaries can exceed $100,000, especially when including bonuses and benefits.

What are the duties of a customer service manager?

A customer service manager oversees a team responsible for addressing customer inquiries, resolving complaints, and ensuring high service quality. They develop policies, monitor performance metrics, train staff, and collaborate with other departments to improve customer satisfaction and operational efficiency.
More about Customer Service Manager jobs

What are the most commonly searched types of Customer Service jobs in Princeton, IN?

The most popular types of Customer Service jobs in Princeton, IN are:

What job categories do people searching Customer Service Manager jobs in Princeton, IN look for?

The top searched job categories for Customer Service Manager jobs in Princeton, IN are:

What cities near Princeton, IN are hiring for Customer Service Manager jobs?

Cities near Princeton, IN with the most Customer Service Manager job openings:

Customer Service Manager jobs near you
Infographic showing various Customer Service Manager job openings in Princeton, IN as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $54,719 per year, or $26.3 per hour.

Service Manager

Bobcat Gateway Dealer Network

Evansville, IN • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 23 days ago

Job description

We take pride in our culture and strive to make Bobcat - GDN a place where people want to work, achieve excellence, remain curious and humble, and build lifelong relationships.

Service Manager

Bobcat is looking for a talented Service Manager to assign and direct all work performed within the service department. The successful candidate will have a hands-on approach and will be committed to implementing strategies that increase the productivity of the service department andelevatingthe customerexperience.

Service Manager

$55,000 -$62,000 DOE

Plus, Bonus

Monday-Friday (7am-5pm)

Great Benefits!

Essential Job Functions:

  • Developing andmaintaininghigh levelsof customer satisfaction; including listening effectively tocustomer'sconcerns and resolving any conflicts with customers (both internally and externally)

  • Recruit, train,and superviseService Advisorsandateam ofTechnicians.Weeklyreviewoftechnician efficiencies,annualperformancereviews,and handling disciplinary actionsare included in the role.

  • Direct andmaintainthe daily operations of the service department,includingexpenses and profitability of the service department.

  • Keepaccuratesafety records,document service actions, leaddiscussions,andconductmeetings.

  • Collaborate with company management to support and implement growth strategies

  • Other tasks as assigned by management.

Qualifications:

  • A minimumofthree years' successful managementexperience,within the construction industrypreferred.

  • Excellent organizational skills.

  • Demonstrated ability in providing excellent service to both internal and external customers through effective communication

  • Proficiencyin Microsoft Office Suite (Word, Excel, Outlook, Teams)

  • High school diploma orequivalent.

Job Type:Full-time

Work Environment/Physical Demands:

  • Manyworking hours are spent sitting down and working on acomputerbut managing by walking around is a must.This includes interaction in/on compact equipment requiring the ability to occasionally climb, stand,bendand crouch.

  • Some areas of the workplace may be hazardous and/or dirty; proper safety protective gear should be worn as needed.

  • Answering the phone and speaking with customers and employees.

  • The noise level in the work environment is usuallymoderate,proximity to the service bayscanresult in brief periods ofloudnoise.

Benefits:

  • Health, Dental, Vision, Life & Disability Policies

  • 401K Plan with Company Match

  • Company supported Health Savings accounts

  • Paid Holidays & Vacation

Pre-Employment drug screens, backgroundscreening& proofof employment eligibility (E-Verify) arerequiredfor any position offered.

We are always on the lookout for people who bring fresh perspective and life experiences to our team.

Apply