Lakeside, MT · On-site
$22.25/hr
About the Role In this role, you will be the expert in point of sale and customer services, providing direction and working alongside associates to deliver excellent customer service. You will teach ...
Lakeside, MT · On-site
$22.25/hr
About the Role In this role, you will be the expert in point of sale and customer services, providing direction and working alongside associates to deliver excellent customer service. You will teach ...
Polson, MT · On-site
$13.25 - $18/hr
From customer service to management, general manager to franchisee, our stores offer a world of opportunity. You'll find our Customer Service Representative jobs offer you more. From the first slice ...
Polson, MT · On-site
$13.25 - $18/hr
From customer service to management, general manager to franchisee, our stores offer a world of opportunity. You'll find our Customer Service Representative jobs offer you more. From the first slice ...
Polson, MT · On-site
$13.25 - $18/hr
From customer service to management, general manager to franchisee, our stores offer a world of opportunity. You'll find our Customer Service Representative jobs offer you more. From the first slice ...
Polson, MT · On-site
$13.25 - $18/hr
From customer service to management, general manager to franchisee, our stores offer a world of opportunity. You'll find our Customer Service Representative jobs offer you more. From the first slice ...
Polson, MT · On-site
$13.25 - $18/hr
From customer service to management, general manager to franchisee, our stores offer a world of opportunity. You'll find our Customer Service Representative jobs offer you more. From the first slice ...
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Polson, MT · On-site
$13.25 - $18/hr
From customer service to management, general manager to franchisee, our stores offer a world of opportunity. You'll find our Customer Service Representative jobs offer you more. From the first slice ...
$13.25 - $18/hr
Join us at Pizza Hut and you'll get more: more for your career, your life, your family and your future We have immediate opportunities for Customer Service Representatives.Flexible day, evening and ...
$13.25 - $18/hr
Join us at Pizza Hut and you'll get more: more for your career, your life, your family and your future We have immediate opportunities for Customer Service Representatives.Flexible day, evening and ...
Polson, MT · On-site
$13.25 - $18/hr
We have immediate opportunities for Customer Service Representatives. Flexible day, evening and weekend hours are available. Responsibilities: • Answer the telephone with a smile in your voice • ...
Polson, MT · On-site
$13.25 - $18/hr
We have immediate opportunities for Customer Service Representatives. Flexible day, evening and weekend hours are available. Responsibilities: • Answer the telephone with a smile in your voice • ...
Polson, MT · On-site
$12 - $16.50/hr
Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...
Polson, MT · On-site
$12 - $16.50/hr
Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...
Polson, MT · On-site
$12 - $16.50/hr
Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...
Polson, MT · On-site
$12 - $16.50/hr
Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...
Polson, MT · On-site
$16 - $18/hr
Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...
Polson, MT · On-site
$16 - $18/hr
Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...
Ronan, MT · On-site
$12.50 - $17.50/hr
Manage sales transactions while working assigned cash register * Maintain security of cash and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...
Ronan, MT · On-site
$12.50 - $17.50/hr
Manage sales transactions while working assigned cash register * Maintain security of cash and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...
Polson, MT · On-site
$12 - $16.50/hr
Manage sales transactions while working assigned cash register * Maintain security of cash and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...
Polson, MT · On-site
$12 - $16.50/hr
Manage sales transactions while working assigned cash register * Maintain security of cash and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...
Polson, MT · On-site
$12 - $16.50/hr
Manage sales transactions while working assigned cash register * Maintain security of cash and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...
Polson, MT · On-site
$12 - $16.50/hr
Manage sales transactions while working assigned cash register * Maintain security of cash and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...
Ronan, MT · On-site
$12.50 - $17.50/hr
Manage sales transactions while working assigned cash register * Maintain security of cash and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...
Ronan, MT · On-site
$12.50 - $17.50/hr
Manage sales transactions while working assigned cash register * Maintain security of cash and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...
$15 - $19.50/hr
Knowledge of customer service principles, practices, and positive public relations. * Detail oriented, time management, and multitasking skills. * Ability to adhere to confidentiality and proper ...
$15 - $19.50/hr
Knowledge of customer service principles, practices, and positive public relations. * Detail oriented, time management, and multitasking skills. * Ability to adhere to confidentiality and proper ...
Polson, MT · On-site
$15 - $19.50/hr
Knowledge of customer service principles, practices, and positive public relations. * Detail oriented, time management, and multitasking skills. * Ability to adhere to confidentiality and proper ...
Polson, MT · On-site
$15 - $19.50/hr
Knowledge of customer service principles, practices, and positive public relations. * Detail oriented, time management, and multitasking skills. * Ability to adhere to confidentiality and proper ...
Polson, MT · On-site
$15 - $19.50/hr
Knowledge of customer service principles, practices, and positive public relations. * Detail oriented, time management, and multitasking skills. * Ability to adhere to confidentiality and proper ...
Polson, MT · On-site
$15 - $19.50/hr
Knowledge of customer service principles, practices, and positive public relations. * Detail oriented, time management, and multitasking skills. * Ability to adhere to confidentiality and proper ...
Polson, MT · On-site
$15 - $19.50/hr
Knowledge of customer service principles, practices, and positive public relations. * Detail oriented, time management, and multitasking skills. * Ability to adhere to confidentiality and proper ...
Polson, MT · On-site
$15 - $19.50/hr
Knowledge of customer service principles, practices, and positive public relations. * Detail oriented, time management, and multitasking skills. * Ability to adhere to confidentiality and proper ...
$18.70 - $24.51/hr
... management skill(s). * Must have the ability to work in a professional manner and consistently demonstrate courtesy, customer service, and tact in a fast-paced/deadlines-oriented environment.
$18.70 - $24.51/hr
... management skill(s). * Must have the ability to work in a professional manner and consistently demonstrate courtesy, customer service, and tact in a fast-paced/deadlines-oriented environment.
Polson, MT · On-site
$18.70/hr
... management skill(s). * Must have the ability to work in a professional manner and consistently demonstrate courtesy, customer service, and tact in a fast-paced/deadlines-oriented environment.
Polson, MT · On-site
$18.70/hr
... management skill(s). * Must have the ability to work in a professional manner and consistently demonstrate courtesy, customer service, and tact in a fast-paced/deadlines-oriented environment.
$18.70 - $24.51/hr
... management skill(s). * Must have the ability to work in a professional manner and consistently demonstrate courtesy, customer service, and tact in a fast-paced/deadlines-oriented environment.
$18.70 - $24.51/hr
... management skill(s). * Must have the ability to work in a professional manner and consistently demonstrate courtesy, customer service, and tact in a fast-paced/deadlines-oriented environment.
$21.8K - $28K
5% of jobs
$28K - $34.2K
14% of jobs
$36.5K is the 25th percentile. Wages below this are outliers.
$34.2K - $40.3K
16% of jobs
The median wage is $45.9K / yr.
$40.3K - $46.5K
17% of jobs
$46.5K - $52.7K
12% of jobs
$52.7K - $58.9K
9% of jobs
$60.3K is the 75th percentile. Wages above this are outliers.
$58.9K - $65.1K
11% of jobs
$65.1K - $71.3K
6% of jobs
$71.3K - $77.4K
5% of jobs
$77.4K - $83.6K
2% of jobs
$83.6K - $89.8K
3% of jobs
$21.8K
$51.6K
$89.8K
As a customer service manager, your job is to train the rest of the customer service staff and help develop their skills. You may help them learn how to greet customers, how to assist customers with problems, and how to remain professional when dealing with demanding customers. As a manager, your job also includes helping meet customer satisfaction targets, improving customer loyalty, and supporting the actions of the sales departments. Customer service managers often make recommendations for improving performance and work with the human resources department to hire employees and make decisions on disciplinary matters. You also provide direct customer service during staffing shortages or times of unusually high call volume.
| Aspect | Customer Service Manager | Customer Support Supervisor |
|---|---|---|
| Responsibilities | Oversees customer service teams, develops policies, manages escalations | Supervises support agents, handles daily customer issues, ensures team performance |
| Required Credentials | Typically requires a bachelor's degree, experience in customer service | Often requires experience in support roles, some roles prefer certifications |
| Work Environment | Office-based, managerial setting, strategic planning | Support centers, call centers, team supervision |
| Industry Usage | Common in retail, tech, finance, and service industries | Common in tech, telecom, and service sectors |
The Customer Service Manager focuses on strategic leadership and policy development, overseeing the entire customer service operation. In contrast, the Customer Support Supervisor handles daily team supervision and direct customer interactions. Both roles require customer service experience, but the manager's role is more strategic, while the supervisor's role is more operational.
Cities near Pablo, MT with the most Customer Service Manager job openings:
$22.25/hr
Other
This job post has expired 1 day ago. Applications are no longer accepted.
5.8
Based on 1,465 frontline employees who took The Breakroom Quiz
13th of 21 rated department stores
About the Role
In this role, you will be the expert in point of sale and customer services, providing direction and working alongside associates to deliver excellent customer service. You will teach, coach, develop and supervise associates while completing all service processes focused on consistent execution and operational efficiency.
What You’ll Do
Lead, coach and assist associates to deliver speed of service, execute complicated transactions and create a compelling customer experience at POC and Customer Service
Meet or exceed individual goals (e.g., credit, loyalty) and support the service team in meeting storewide goals
Coach, teach and train associates to accurately and efficiently execute point of sale and customer service standards based on company guidelines
Support the training of associates on merchandising standards, product knowledge, and tools; utilize resources and adhere to Kohl’s brand standards
Support inventory accuracy by timely and accurate completion of all required merchandise disposition practices
Oversee daily cash-related processes (e.g., register and cash balancing, change orders, authorizing voided transactions, supplies, over/short research)
All Supervisor roles at Kohl’s are responsible for:
Leading with integrity, honesty and fostering teamwork in an engaged and inclusive culture
Exercising good judgment; taking appropriate partners as needed
Modeling, guiding and providing direction to associates
Demonstrating and coaching a customer service mindset, including customer service philosophies, anticipating customer needs and satisfactorily resolving issues
Supporting strong operational standards, shortage mitigation, and merchandising presentation to include accurate pricing and proper signing
Preventing loss by educating associates, monitoring daily store activity and product protection standards, and partnering with Loss Prevention
Monitoring and adjusting resources as the business dictates to support customer needs and workload demands when assigned by a store executive as leader on duty
Use key performance indicators (KPIs) to make informed business decisions that drive overall store results
Accomplishing multiple tasks within established timeframes
Training, monitoring and reinforcing company policies, procedures, standards and guidelines
Maintaining adherence to company safety policies for the safety of all associates and customers
Key holder responsibilities include opening and closing store processes, and providing direction to associates
Other responsibilities as assigned
What Skills You Have
Required
Must be at least 18 years of age or older
Experience supervising teams or associates to include the responsibility for coaching to achieve daily goals
Strong verbal/written communication and interpersonal skills
Flexible availability, including days, nights, weekends, and holidays
Preferred
2 years experience in retail or similar industry
Sourced by ZipRecruiter
Retail
10,000+ Employees
Menomonee Falls, WI, US
