ZipRecruiter

Log In

1

Customer Service Manager Jobs in Hamilton, MT (NOW HIRING)

Walgreens

Customer Service Associate

Hamilton, MT · On-site

$13 - $17.75/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Walgreens

Customer Service Associate

Hamilton, MT · On-site

$13 - $17.75/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Walgreens

Customer Service Associate

Hamilton, MT · On-site

$13 - $17.75/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

GMRG ACQ LLC 1

Customer Service Representatives

Hamilton, MT · On-site

$14.25 - $19.50/hr

Join us at Pizza Hut and you'll get more: more for your career, your life, your family and your future We have immediate opportunities for Customer Service Representatives.Flexible day, evening and ...

Pizza Hut

Customer Service Representatives

Hamilton, MT · On-site

$14.25 - $19.50/hr

We have immediate opportunities for Customer Service Representatives. Flexible day, evening and weekend hours are available. Responsibilities: • Answer the telephone with a smile in your voice • ...

Family Dollar

Customer Service Associate I

Darby, MT · On-site

$13.75 - $19/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... Manage sales transactions while working assigned cash register * Maintain security of cash and ...

Dollartree

Customer Service Associate I

Darby, MT · On-site

$13.75 - $19/hr

Manage sales transactions while working assigned cash register * Maintain security of cash and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollar Tree

Customer Service Associate I

Darby, MT · On-site

$13.75 - $19/hr

Manage sales transactions while working assigned cash register * Maintain security of cash and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

next page

Showing results 1-20

All JobsCustomer Service JobsCustomer Service Manager JobsCustomer Service Manager Jobs in Hamilton, MT

Customer Service Manager information

See Hamilton, MT salary details

$21.9K

$51.8K

$90.2K

How much do customer service manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for customer service manager in Hamilton, MT is $51,806.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,600.00 and $62,500.00 per year, depending on experience, location, and employer.

What does a customer service manager do?

As a customer service manager, your job is to train the rest of the customer service staff and help develop their skills. You may help them learn how to greet customers, how to assist customers with problems, and how to remain professional when dealing with demanding customers. As a manager, your job also includes helping meet customer satisfaction targets, improving customer loyalty, and supporting the actions of the sales departments. Customer service managers often make recommendations for improving performance and work with the human resources department to hire employees and make decisions on disciplinary matters. You also provide direct customer service during staffing shortages or times of unusually high call volume.

What are the key skills and qualifications needed to thrive as a customer service manager, and why are they important?

To thrive as a Customer Service Manager, you need strong leadership, problem-solving abilities, and experience in customer service, often backed by a bachelor's degree or equivalent work experience. Familiarity with CRM software (such as Salesforce or Zendesk), data analysis tools, and customer feedback systems is typically required. Exceptional communication, conflict resolution, and team motivation skills help someone excel in this role. These competencies are crucial for ensuring high customer satisfaction, efficient team operations, and continuous service improvement.

What are some common challenges faced by customer service managers and how can they be addressed?

Customer Service Managers often face challenges such as handling high-stress situations, managing team performance, and balancing customer satisfaction with company policies. To address these issues, effective managers implement regular training sessions, set clear expectations, and foster open communication within their teams. They also use data-driven approaches to monitor service quality and identify areas for improvement, while supporting staff through coaching and recognition programs. Building a positive team culture and actively seeking feedback from both customers and employees can help managers overcome these challenges and drive continuous improvement.

What is the difference between Customer Service Manager vs Customer Support Supervisor?

AspectCustomer Service ManagerCustomer Support Supervisor
ResponsibilitiesOversees customer service teams, develops policies, manages escalationsSupervises support agents, handles daily customer issues, ensures team performance
Required CredentialsTypically requires a bachelor's degree, experience in customer serviceOften requires experience in support roles, some roles prefer certifications
Work EnvironmentOffice-based, managerial setting, strategic planningSupport centers, call centers, team supervision
Industry UsageCommon in retail, tech, finance, and service industriesCommon in tech, telecom, and service sectors

The Customer Service Manager focuses on strategic leadership and policy development, overseeing the entire customer service operation. In contrast, the Customer Support Supervisor handles daily team supervision and direct customer interactions. Both roles require customer service experience, but the manager's role is more strategic, while the supervisor's role is more operational.

How much does a customer service manager get?

A customer service manager's average salary varies by location and experience but typically ranges from $45,000 to $80,000 annually. In larger organizations or with more experience, salaries can exceed $100,000, especially when including bonuses and benefits.

What are the duties of a customer service manager?

A customer service manager oversees a team responsible for addressing customer inquiries, resolving complaints, and ensuring high service quality. They develop policies, monitor performance metrics, train staff, and collaborate with other departments to improve customer satisfaction and operational efficiency.
More about Customer Service Manager jobs

What are the most commonly searched types of Customer Service jobs in Hamilton, MT?

The most popular types of Customer Service jobs in Hamilton, MT are:

What job categories do people searching Customer Service Manager jobs in Hamilton, MT look for?

The top searched job categories for Customer Service Manager jobs in Hamilton, MT are:

What cities near Hamilton, MT are hiring for Customer Service Manager jobs?

Cities near Hamilton, MT with the most Customer Service Manager job openings:

Customer Service Manager jobs near you
Infographic showing various Customer Service Manager job openings in Hamilton, MT as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 22% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $51,806 per year, or $24.9 per hour.

Customer Service Representative

Hawthorne Global Aviation Services

Hamilton, MT • On-site

$14.25 - $19.50/hr

Other

Posted 2 days ago

New

Job description

Customer Service Representative

Are you interested in working in the business aviation industry and do you enjoy a culture that is customer centric? As a Customer Service Representative, you will be an integral part of providing outstanding customer experience.

Job Responsibilities:

  • Provide assistance to customers with questions, concerns, and assistance with hotel reservations, directions to local attractions, and transportation.
  • Coordinate aircraft services such as fuel and hangar storage.
  • Effective communication with team members via radio and other means of communication.
  • Pro-active interaction with customers to ensure their experience is positive.
  • Educate customers on pricing and programs.
  • Process customer invoices.

Position Requirements:

  • Minimum 2 years customer service experience
  • High School Diploma or General Education Degree (GED).
  • Polished and professional demeanor.
  • Team player with a collaborative attitude.
  • Ability to thrive in an environment with strong standard operating principles, customer centric and safety first culture.
  • Excellent interpersonal and verbal communication skills.
  • Good working knowledge of MS Word and MS Excel
  • Stable job history

Physical Requirements: Physically able to perform frequent walking, stretching, bending, sitting, stooping, reaching, and grasping actions. May be required to work overtime, nights, weekends.

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Wednesday: 1200-1800 Thursday: 0700-1800 Friday: 0700-1800 Saturday: 0700-1800

Apply