1

Customer Service Manager Jobs in Muskogee, OK (NOW HIRING)

We're hiring a Service Manager at our rental facility in Okmulgee, OK , and we're looking for ... Maintain and nurture existing customer relationships to ensure that our customers are 100 ...

We're hiring a Service Manager at our rental facility in Okmulgee, OK , and we're looking for ... Maintain and nurture existing customer relationships to ensure that our customers are 100 ...

Ensures 100% table visitation of customers to gather customer insights and assist Service Manager in developing a sales strategy to improve customer experience and drive sales. * Leads by example to ...

Ensures 100% table visitation of customers to gather customer insights and assist Service Manager in developing a sales strategy to improve customer experience and drive sales. * Leads by example to ...

Customer Service

Bixby, OK

$14.75 - $20/hr

Interaction with customers: receiving orders, processing sales and monies and managing customer issues. * Preparation of products. * Maintaining quality of product. * Monitoring all service equipment.

Customer Service Representative

Warner, OK · On-site

$15 - $20.50/hr

Recommends potential products or services to management by collecting customer information and analyzing customer needs. * Prepares product or service reports by collecting and analyzing customer ...

Customer Service Representative

Warner, OK · On-site

$15 - $20.50/hr

Recommends potential products or services to management by collecting customer information and analyzing customer needs. * Prepares product or service reports by collecting and analyzing customer ...

Customer Service Representative

Warner, OK · On-site

$15 - $20.50/hr

Recommends potential products or services to management by collecting customer information and analyzing customer needs. * Prepares product or service reports by collecting and analyzing customer ...

Customer Service Representative

Warner, OK · On-site

$15 - $20.50/hr

Recommends potential products or services to management by collecting customer information and analyzing customer needs. * Prepares product or service reports by collecting and analyzing customer ...

Customer Service Representative

Warner, OK · On-site

$15 - $20.50/hr

Recommends potential products or services to management by collecting customer information and analyzing customer needs. * Prepares product or service reports by collecting and analyzing customer ...

Customer Service Associate

Muskogee, OK · On-site

$14 - $19.25/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Customer Service Representative

Muskogee, OK · On-site

$11.75 - $16/hr

Use smartphone-based U-Scan technology to manage rentals and inventory. * Move and hook up U-Haul ... Customer Service Representative Minimum Qualifications: * Valid driver's license and ability to ...

Customer Service Representative

Broken Arrow, OK · On-site

$14 - $19/hr

Use smartphone-based U-Scan technology to manage rentals and inventory. * Move and hook up U-Haul ... Customer Service Representative Minimum Qualifications: * Valid driver's license and ability to ...

Customer Service Representative

Broken Arrow, OK · On-site

$14 - $19/hr

Use smartphone-based U-Scan technology to manage rentals and inventory. * Move and hook up U-Haul ... Customer Service Representative Minimum Qualifications: * Valid driver's license and ability to ...

next page

Showing results 1-20

Customer Service Manager information

See Muskogee, OK salary details

$23.6K

$55.8K

$97.1K

How much do customer service manager jobs pay per year?

As of Aug 28, 2026, the average yearly pay for customer service manager in Muskogee, OK is $55,786.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,400.00 and $67,300.00 per year, depending on experience, location, and employer.

What does a customer service manager do?

As a customer service manager, your job is to train the rest of the customer service staff and help develop their skills. You may help them learn how to greet customers, how to assist customers with problems, and how to remain professional when dealing with demanding customers. As a manager, your job also includes helping meet customer satisfaction targets, improving customer loyalty, and supporting the actions of the sales departments. Customer service managers often make recommendations for improving performance and work with the human resources department to hire employees and make decisions on disciplinary matters. You also provide direct customer service during staffing shortages or times of unusually high call volume.

What are the key skills and qualifications needed to thrive as a customer service manager, and why are they important?

To thrive as a Customer Service Manager, you need strong leadership, problem-solving abilities, and experience in customer service, often backed by a bachelor's degree or equivalent work experience. Familiarity with CRM software (such as Salesforce or Zendesk), data analysis tools, and customer feedback systems is typically required. Exceptional communication, conflict resolution, and team motivation skills help someone excel in this role. These competencies are crucial for ensuring high customer satisfaction, efficient team operations, and continuous service improvement.

What are some common challenges faced by customer service managers and how can they be addressed?

Customer Service Managers often face challenges such as handling high-stress situations, managing team performance, and balancing customer satisfaction with company policies. To address these issues, effective managers implement regular training sessions, set clear expectations, and foster open communication within their teams. They also use data-driven approaches to monitor service quality and identify areas for improvement, while supporting staff through coaching and recognition programs. Building a positive team culture and actively seeking feedback from both customers and employees can help managers overcome these challenges and drive continuous improvement.

What is the difference between Customer Service Manager vs Customer Support Supervisor?

AspectCustomer Service ManagerCustomer Support Supervisor
ResponsibilitiesOversees customer service teams, develops policies, manages escalationsSupervises support agents, handles daily customer issues, ensures team performance
Required CredentialsTypically requires a bachelor's degree, experience in customer serviceOften requires experience in support roles, some roles prefer certifications
Work EnvironmentOffice-based, managerial setting, strategic planningSupport centers, call centers, team supervision
Industry UsageCommon in retail, tech, finance, and service industriesCommon in tech, telecom, and service sectors

The Customer Service Manager focuses on strategic leadership and policy development, overseeing the entire customer service operation. In contrast, the Customer Support Supervisor handles daily team supervision and direct customer interactions. Both roles require customer service experience, but the manager's role is more strategic, while the supervisor's role is more operational.

How much does a customer service manager get?

A customer service manager's average salary varies by location and experience but typically ranges from $45,000 to $80,000 annually. In larger organizations or with more experience, salaries can exceed $100,000, especially when including bonuses and benefits.

What are the duties of a customer service manager?

A customer service manager oversees a team responsible for addressing customer inquiries, resolving complaints, and ensuring high service quality. They develop policies, monitor performance metrics, train staff, and collaborate with other departments to improve customer satisfaction and operational efficiency.

What are the most commonly searched types of Customer Service jobs in Muskogee, OK?

The most popular types of Customer Service jobs in Muskogee, OK are:

What are popular job titles related to Customer Service Manager jobs in Muskogee, OK?

For Customer Service Manager jobs in Muskogee, OK, the most frequently searched job titles are:

What job categories do people searching Customer Service Manager jobs in Muskogee, OK look for?

The top searched job categories for Customer Service Manager jobs in Muskogee, OK are:

What cities near Muskogee, OK are hiring for Customer Service Manager jobs?

Cities near Muskogee, OK with the most Customer Service Manager job openings:

Infographic showing various Customer Service Manager job openings in Muskogee, OK as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $55,786 per year, or $26.8 per hour.

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 23 days ago


EquipmentShare rating

7.9

Company rating: 7.9 out of 10

Based on 131 frontline employees who took The Breakroom Quiz

77th of 176 rated vehicle equipment hire


Job description

Build the Future with Us - EquipmentShare is Hiring a Service Manager

At EquipmentShare, we're not just filling a role - we're assembling the best team on the planet to build something that's never been built before. We're on a mission to transform an industry that's been stuck in the past by empowering contractors and communities through innovative technology, real-time support, and a team that truly cares.

We're hiring a Service Manager at our rental facility in Okmulgee, OK, and we're looking for someone who's ready to grow with us, bring energy and drive to their work, and help us build the future of construction. This position will be responsible for leading a team of Heavy Equipment Maintenance Technicians (Mechanics). 

Schedule: Availability required Monday to Saturday. Varying shift.

Primary Responsibilities

As a Service Manager, you'll use our tech to create, assign, and monitor work orders, track machine service intervals, order parts, and diagnose issues faster by pulling data from hundreds of makes and models. With real-time information at your fingertips, you can determine the root cause and corrective action for each issue quickly, enabling you to work smarter, not harder.

  • Coordination and supervision of quality performance of our equipment mechanics and service personnel

  • Scheduling repairs for customer and company owned rental equipment

  • Maintain and nurture existing customer relationships to ensure that our customers are 100% satisfied with the level of service and support they are receiving from EquipmentShare and are being kept up-to-date about new or additional ways in which EquipmentShare can help improve their business

  • Promptly respond to and resolve customer inquiries, requests, complaints or other communications

  • Employee training and development and maintaining a safe work environment

  • Other duties, assigned as needed

Why EquipmentShare?

Because we do things differently - and we think you'll feel it from day one. We're a people-first company powered by cutting-edge technology. That means our proprietary T3 platform doesn't just run our business - it also makes your job easier, safer, and more connected. Whether you're behind the wheel, under the hood, leading a branch, or closing deals - tech supports you, and you drive us forward.

We're a team of problem-solvers, go-getters, and builders. And we're looking for teammates who take pride in doing meaningful work and want to be part of building something special.

Perks & Benefits
  • Monthly Family Dinner Night - We treat you and your family to dinner every month, because family comes first. (An employee favorite!) *restrictions apply
  • Competitive compensation: Base salary plus Company Profit Sharing Plan

  • Company provided truck

  • Full medical, dental, and vision coverage for full-time employees

  • 401(k) and company match

  • Generous PTO + paid holidays

  • Gym membership stipend + wellness programs (earn PTO and prizes!)

  • Annual tool and boot reimbursements for those in applicable jobs

  • Company events, food truck nights, and monthly team dinners

  • 16 hours of paid volunteer time per year - give back to the community you call home

  • Career advancement, leadership training, and professional development opportunities

  • Access to industry leading diagnostic tools

About You

You want to be part of a team that's not just changing an industry for the sake of change - we're transforming it to make it safer, more secure, and more productive. You bring grit, heart, and humility to your work, and you're excited about the opportunity to grow within a fast-paced, mission-driven environment.

We're looking for people who:

  • See challenges as opportunities
  • Embrace change and continuous improvement
  • Bring energy, effort, and optimism every day
Skills and Qualifications Required Skills/Abilities: 
  • Industry knowledge (this can be in the rental industry or a related construction field), innovative and dependable. Ideally three years of maintenance and service experience.

  • Strong interpersonal and problem solving skills.

  • Adaptable to the fast pace of a growing company and be able to quickly educate themselves about and stay up-to-date on the latest EquipmentShare products and services.

  • Competitive, but thrive in a team oriented environment. Preference will be given to applicants with experience and/or a background in the construction industry. 

  • Superior customer service, teamwork and verbal/written communication skills

Education and Experience:
  • High School diploma, Trade school certificate preferred 

  • Experience in field service, maintenance and repair preferred

  • Experience leading maintenance teams
  • Valid driver's license with acceptable driving record. Must be at least 21 years old to operate company vehicle

Physical Requirements:
  • Must be able to move, stand, stoop and bend freely

  • Must be able to lift up to 50 pounds at times

  • This is a safety sensitive position and any offer of employment will be contingent on passing a 10 panel drug screen

A Workplace For All

At EquipmentShare, we believe the best solutions come from a team that reflects the world around us. Our initiative - A Workplace For All - is rooted in the belief that we must work together to solve some of the toughest problems in construction. That means attracting, developing, and retaining great people from all walks of life.

We value different backgrounds, talents, and perspectives. We want you to feel like you belong here - because you do.

EquipmentShare is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, or status as a protected veteran.

Employment is contingent on passing a background check. Additionally, some roles require passing a drug test, depending on the job responsibilities.


What EquipmentShare employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


EquipmentShare logo

About EquipmentShare

Sourced by ZipRecruiter

EquipmentShare is dedicated to creating a connected jobsite for the modern contractor . We deliver user-friendly technology solutions that help contractors maximize their equipment uptime, reduce risk exposure and increase productivity. EquipmentShare's product offerings include an improved equipment rental experience, fleet tracking and asset management software, hardware security solutions and predictive service and maintenance applications. EquipmentShare is the fastest-growing, independently owned construction equipment rental company in the country. We serve dozens of markets across the U.S. and are on track to create a national footprint in every major market in the country by the end of 2023. Our branch locations are equipped with a broad range of construction equipment, ranging from 150-foot telescopic booms to 120,000-lb. track excavators. EquipmentShare's rapid growth goes beyond meeting a demand for equipment rentals in booming new markets. Instead, our mission begins with our rental product, and it's a testimony to our ability to improve industry standards and better serve the customer. Our expansion and customer retention is a validation of strong contractor demand for the smart jobsite technology we've built into our rental fleet. And it's just the beginning of our journey to establishing a global presence.

Industry

Construction

Company size

1,001 - 5,000 Employees

Headquarters location

Columbia, MO, US

Year founded

2014