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Customer Service Manager Jobs in Mitchell, SD (NOW HIRING)

Fourteen Foods

Assistant Manager

Mitchell, SD · On-site

The Restaurant Assistant Manager provides quality customer service and food products using standards set by Fourteen Foods and International Dairy Queen to enhance the customer's visit, while ...

AutoZone

Part Sales Manager - Full Time

Mitchell, SD · On-site

$16.75 - $20.25/hr

Customer Service while executing store operations with excellence. Under the Store Manager's guidance, MITs lead by example, demonstrating initiative and strong leadership. Through operational ...

AutoZone

Part Sales Manager - Full Time

Mitchell, SD · On-site

Customer Service while executing store operations with excellence. Under the Store Manager's guidance, MITs lead by example, demonstrating initiative and strong leadership. Through operational ...

Do it Best

City Desk (Order desk) Manager

Mitchell, SD · On-site

$22/hr

Develop and implement strategies to enhance customer service and satisfaction levels. * Coordinate ... Proficient in order management software and Microsoft Office Suite. * Detail-oriented with strong ...

Vern Eide Mitchell

Automotive Service Advisor

Mitchell, SD · On-site

$55K - $90K/yr

Answer customer inquiries and provide information about services offered. * Schedule appointments and manage the service bay to optimize efficiency. * Maintain organized and up-to-date records of ...

Walgreens

Photo Specialist

Mitchell, SD · On-site

$15 - $17.50/hr

Promotes photo products and services, assists customers at checkout registers, accurately processes ... Training & Personal Development • Attends training and completes e-Learnings requested by Manager ...

New

Dairy Queen

Shift Manager

Mitchell, SD · On-site

$15.25 - $19.25/hr

The Shift Manager provides quality customer service and food products using standards set by Fourteen Foods and International Dairy Queen to enhance each customer's visit, while assisting and ...

Fourteen Foods

Shift Manager

Mitchell, SD

$15.25 - $19.25/hr

The Shift Manager provides quality customer service and food products using standards set by Fourteen Foods and International Dairy Queen to enhance each customer's visit, while assisting and ...

Circle K Stores, Inc.

Team Member

Mitchell, SD · On-site

$16.25 - $22/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

Circle K

Team Member

Mitchell, SD

$16.25 - $22/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

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All JobsCustomer Service JobsCustomer Service Manager JobsCustomer Service Manager Jobs in Mitchell, SD

Customer Service Manager information

See Mitchell, SD salary details

$24.7K

$58.6K

$102K

How much do customer service manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for customer service manager in Mitchell, SD is $58,584.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,400.00 and $70,700.00 per year, depending on experience, location, and employer.

What is the difference between Customer Service Manager vs Customer Support Supervisor?

AspectCustomer Service ManagerCustomer Support Supervisor
ResponsibilitiesOversees customer service teams, develops policies, manages escalationsSupervises support agents, handles daily customer issues, ensures team performance
Required CredentialsTypically requires a bachelor's degree, experience in customer serviceOften requires experience in support roles, some roles prefer certifications
Work EnvironmentOffice-based, managerial setting, strategic planningSupport centers, call centers, team supervision
Industry UsageCommon in retail, tech, finance, and service industriesCommon in tech, telecom, and service sectors

The Customer Service Manager focuses on strategic leadership and policy development, overseeing the entire customer service operation. In contrast, the Customer Support Supervisor handles daily team supervision and direct customer interactions. Both roles require customer service experience, but the manager's role is more strategic, while the supervisor's role is more operational.

What are some common challenges faced by customer service managers and how can they be addressed?

Customer Service Managers often face challenges such as handling high-stress situations, managing team performance, and balancing customer satisfaction with company policies. To address these issues, effective managers implement regular training sessions, set clear expectations, and foster open communication within their teams. They also use data-driven approaches to monitor service quality and identify areas for improvement, while supporting staff through coaching and recognition programs. Building a positive team culture and actively seeking feedback from both customers and employees can help managers overcome these challenges and drive continuous improvement.

What are the key skills and qualifications needed to thrive as a customer service manager, and why are they important?

To thrive as a Customer Service Manager, you need strong leadership, problem-solving abilities, and experience in customer service, often backed by a bachelor's degree or equivalent work experience. Familiarity with CRM software (such as Salesforce or Zendesk), data analysis tools, and customer feedback systems is typically required. Exceptional communication, conflict resolution, and team motivation skills help someone excel in this role. These competencies are crucial for ensuring high customer satisfaction, efficient team operations, and continuous service improvement.

What are the duties of a customer service manager?

A customer service manager oversees a team responsible for addressing customer inquiries, resolving complaints, and ensuring high service quality. They develop policies, monitor performance metrics, train staff, and collaborate with other departments to improve customer satisfaction and operational efficiency.

What does a customer service manager do?

As a customer service manager, your job is to train the rest of the customer service staff and help develop their skills. You may help them learn how to greet customers, how to assist customers with problems, and how to remain professional when dealing with demanding customers. As a manager, your job also includes helping meet customer satisfaction targets, improving customer loyalty, and supporting the actions of the sales departments. Customer service managers often make recommendations for improving performance and work with the human resources department to hire employees and make decisions on disciplinary matters. You also provide direct customer service during staffing shortages or times of unusually high call volume.

More about Customer Service Manager jobs
What are the most commonly searched types of Customer Service jobs in Mitchell, SD? The most popular types of Customer Service jobs in Mitchell, SD are:
What job categories do people searching Customer Service Manager jobs in Mitchell, SD look for? The top searched job categories for Customer Service Manager jobs in Mitchell, SD are:
What cities near Mitchell, SD are hiring for Customer Service Manager jobs? Cities near Mitchell, SD with the most Customer Service Manager job openings:
Customer Service Manager jobs near you
Infographic showing various Customer Service Manager job openings in Mitchell, SD as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 21% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $58,584 per year, or $28.2 per hour.

Assistant Manager

Fourteen Foods

Mitchell, SD • On-site

Full-time

Medical, Dental, Vision

Posted 24 days ago

Fourteen Foods rating

4.1

Company rating: 4.1 out of 10

Based on 45 frontline employees who took The Breakroom Quiz

101st of 106 rated fast food restaurants

Job description

Position Overview:

The Restaurant Assistant Manager provides quality customer service and food products using standards set by Fourteen Foods and International Dairy Queen to enhance the customer’s visit, while assisting with and learning restaurant management responsibilities.

Assistant Manager Qualifications:

  • 2+ years previous experience as a restaurant Shift Manager, Assistant Manager, or similar food service management role. 
  • High school diploma or G.E.D. equivalent.
  • Must be 18 years of age or older.
  • Must possess and maintain a valid driver’s license.
  • Must have reliable transportation. 
  • Must successfully pass a background check and motor vehicle record check.
  • Possession of Food Handler’s Permit and/or ServSafe Certification (where required).
  • Flexibility to work a variety of shifts, including evenings, weekends, and holidays. 
  • Ability to communicate effectively in English. 

 

Our Benefits:

We offer a comprehensive range of benefits designed to support your overall well-being, including health coverage (medical, dental, and vision), flexible spending accounts, a variety of voluntary insurance options, food and shoe discounts, identity theft protection, daily pay, tuition reimbursement, anniversary recognition, an employee referral program, and bereavement leave.

What Fourteen Foods employees say

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Benefits

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