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Customer Service Manager Jobs in Mitchell, SD (NOW HIRING)

Coborn's, Inc.

Guest Services Manager

Mitchell, SD · On-site

... Customer Service Manager/Assistant Front End Department Manager) is passionate about providing supervision and direction to the front-end team while maintaining high standards of guest service ...

Walmart

Auto Care Center Service Manager

Mitchell, SD · On-site

$22 - $35/hr

... our customers who entrust us with the care of their vehicles as they shop for merchandise and ... services offered at Walmart. The Auto Care Center is a rewarding place to work with opportunities ...

Bass Pro Shops

Boat Detailer

Mitchell, SD · On-site

... customer boats and ATV's to service, rigging and storage yard by moving units from one location to another as necessary. * Maintains an updated list of cleaning supplies and inform Service Manager or ...

Cabela's

Boat Detailer

Mitchell, SD · On-site

... customer boats and ATV's to service, rigging and storage yard by moving units from one location to another as necessary. * Maintains an updated list of cleaning supplies and inform Service Manager or ...

Fourteen Foods

Assistant Manager

Mitchell, SD

The Restaurant Assistant Manager provides quality customer service and food products using standards set by Fourteen Foods and International Dairy Queen to enhance the customer's visit, while ...

Dairy Queen

Assistant Manager

Mitchell, SD

The Restaurant Assistant Manager provides quality customer service and food products using standards set by Fourteen Foods and International Dairy Queen to enhance the customer's visit, while ...

Walgreens

Photo Specialist

Mitchell, SD · On-site

$17.25 - $22.75/hr

Promotes photo products and services, assists customers at checkout registers, accurately processes ... Manager or assigned by corporate.

Walgreens

Photo Specialist

Mitchell, SD

$17.25 - $22.75/hr

Promotes photo products and services, assists customers at checkout registers, accurately processes ... Manager or assigned by corporate.

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All JobsCustomer Service JobsCustomer Service Manager JobsCustomer Service Manager Jobs in Mitchell, SD

Customer Service Manager information

See Mitchell, SD salary details

$24.7K

$58.6K

$102K

How much do customer service manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for customer service manager in Mitchell, SD is $58,584.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,400.00 and $70,700.00 per year, depending on experience, location, and employer.

What does a customer service manager do?

As a customer service manager, your job is to train the rest of the customer service staff and help develop their skills. You may help them learn how to greet customers, how to assist customers with problems, and how to remain professional when dealing with demanding customers. As a manager, your job also includes helping meet customer satisfaction targets, improving customer loyalty, and supporting the actions of the sales departments. Customer service managers often make recommendations for improving performance and work with the human resources department to hire employees and make decisions on disciplinary matters. You also provide direct customer service during staffing shortages or times of unusually high call volume.

What are the key skills and qualifications needed to thrive as a customer service manager, and why are they important?

To thrive as a Customer Service Manager, you need strong leadership, problem-solving abilities, and experience in customer service, often backed by a bachelor's degree or equivalent work experience. Familiarity with CRM software (such as Salesforce or Zendesk), data analysis tools, and customer feedback systems is typically required. Exceptional communication, conflict resolution, and team motivation skills help someone excel in this role. These competencies are crucial for ensuring high customer satisfaction, efficient team operations, and continuous service improvement.

What are some common challenges faced by customer service managers and how can they be addressed?

Customer Service Managers often face challenges such as handling high-stress situations, managing team performance, and balancing customer satisfaction with company policies. To address these issues, effective managers implement regular training sessions, set clear expectations, and foster open communication within their teams. They also use data-driven approaches to monitor service quality and identify areas for improvement, while supporting staff through coaching and recognition programs. Building a positive team culture and actively seeking feedback from both customers and employees can help managers overcome these challenges and drive continuous improvement.

What is the difference between Customer Service Manager vs Customer Support Supervisor?

AspectCustomer Service ManagerCustomer Support Supervisor
ResponsibilitiesOversees customer service teams, develops policies, manages escalationsSupervises support agents, handles daily customer issues, ensures team performance
Required CredentialsTypically requires a bachelor's degree, experience in customer serviceOften requires experience in support roles, some roles prefer certifications
Work EnvironmentOffice-based, managerial setting, strategic planningSupport centers, call centers, team supervision
Industry UsageCommon in retail, tech, finance, and service industriesCommon in tech, telecom, and service sectors

The Customer Service Manager focuses on strategic leadership and policy development, overseeing the entire customer service operation. In contrast, the Customer Support Supervisor handles daily team supervision and direct customer interactions. Both roles require customer service experience, but the manager's role is more strategic, while the supervisor's role is more operational.

How much does a customer service manager get?

A customer service manager's average salary varies by location and experience but typically ranges from $45,000 to $80,000 annually. In larger organizations or with more experience, salaries can exceed $100,000, especially when including bonuses and benefits.

What are the duties of a customer service manager?

A customer service manager oversees a team responsible for addressing customer inquiries, resolving complaints, and ensuring high service quality. They develop policies, monitor performance metrics, train staff, and collaborate with other departments to improve customer satisfaction and operational efficiency.
More about Customer Service Manager jobs

What are the most commonly searched types of Customer Service jobs in Mitchell, SD?

The most popular types of Customer Service jobs in Mitchell, SD are:

What job categories do people searching Customer Service Manager jobs in Mitchell, SD look for?

The top searched job categories for Customer Service Manager jobs in Mitchell, SD are:

What cities near Mitchell, SD are hiring for Customer Service Manager jobs?

Cities near Mitchell, SD with the most Customer Service Manager job openings:

Customer Service Manager jobs near you
Infographic showing various Customer Service Manager job openings in Mitchell, SD as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 21% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $58,584 per year, or $28.2 per hour.

Inside Sales / Customer Service Rep

Undisclosed

Parkston, SD • On-site

$63.33/hr

Other

Medical, Dental, Vision, Retirement

Posted yesterday

New

Job description

OES Industries is looking for a full-time Inside Sales / Customer Service Representative.

Candidate will quote pricing for fabricated metal parts and serve as the primary sales and account management representative for current and new customers. Candidate will need to have strong communication skills, basic typing and computer skills as in MS Office, and mathematical capabilities.

We offer competitive wages starting at $26 plus per hour or salary based on experience.

  • Health Insurance
  • Dental
  • Insurance
  • Vision Insurance
  • Simple IRA
  • Paid Time Offer
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