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Customer Service Manager Jobs in Minooka, IL (NOW HIRING)

Midas MUELLER

Automotive Service Manager

Joliet, IL · On-site

$1.0K - $1.2K/wk

At Midas we are dedicated to providing quality services to customer vehicles in the areas of ... We are looking for automotive service managers to manage and direct all service department ...

New

YSI Incorporated

Service Manager

Bolingbrook, IL · On-site

$90 - $130/hr

We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.The Service Manager will be responsible for providing ...

Xylem

Service Manager

Bolingbrook, IL · On-site

We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions. The Service Manager will be responsible for providing ...

Ebro Electronic GmbH

Service Manager

Bolingbrook, IL · On-site

$95 - $125/hr

... Kunden durch innovative Technologielösungen und unser Fachwissen bei der Lösung von ... The Service Manager will be responsible for providing tactical and strategic level management and ...

Midas

Automotive Service Manager

Joliet, IL · On-site

$1.0K - $1.2K/wk

At Midas we are dedicated to providing quality services to customer vehicles in the areas of ... We are looking for automotive service managers to manage and direct all service department ...

New

Xylem

Service Manager

Bolingbrook, IL · On-site

We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions. The Service Manager will be responsible for providing ...

AHW LLC

Service Manager

Manteno, IL · On-site

$65K - $100K/yr

Description Manages service operations within the dealership to maximize return on investment by ... Coordinates customer clinics, field days, and related promotional events * Schedules and assigns ...

DPDHL

Customer Service Supervisor

Monee, IL

$60K - $80K/yr

Review customer complaints with the warehouse management and/or transportation. Execute daily ... customer service issues Ensure necessary documentation is completed and filed according with ...

Midas

Automotive Service Manager

Batavia, IL · On-site

$1.0K - $1.2K/wk

At Midas we are dedicated to providing quality services to customer vehicles in the areas of ... We are looking for automotive service managers to manage and direct all service department ...

DHL

Customer Service Supervisor

Monee, IL · On-site

$60K - $80K/yr

Review customer complaints with the warehouse management and/or transportation. • Execute daily ... customer service issues • Ensure necessary documentation is completed and filed according with ...

DPDHL

Customer Service Supervisor

Monee, IL

$60K - $80K/yr

Review customer complaints with the warehouse management and/or transportation. Execute daily ... customer service issues Ensure necessary documentation is completed and filed according with ...

DHL

Customer Service Supervisor

Monee, IL · On-site

$60K - $80K/yr

Review customer complaints with the warehouse management and/or transportation. • Execute daily ... customer service issues • Ensure necessary documentation is completed and filed according with ...

PLZ Corp

Customer Service Supervisor

Downers Grove, IL · On-site

$68 - $72/hr

Manage customer portals, EDI transactions, and customer‑specific requirements. * Support food ... Lead customer service process improvement initiatives. * Support SAP and customer service ...

PetSuites

Customer Service Supervisor

Naperville, IL · On-site

$17/hr

... Managing client concerns with professionalism and confidence Supporting occupancy and revenue ... in customer service and conflict resolution Detail-oriented and organized Professional in both ...

PetSuites

Customer Service Supervisor

Naperville, IL

$17/hr

... Managing client concerns with professionalism and confidence Supporting occupancy and revenue ... in customer service and conflict resolution Detail-oriented and organized Professional in both ...

Frozen Food Express

Customer Service Rep

Lemont, IL · On-site

$16.25 - $22/hr

Manage service issues by researching and coding all applicable service failures in the system. * Anticipate and facilitate problem resolution on all load issues to meet or exceed total customer ...

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Showing results 21-40

All JobsCustomer Service JobsCustomer Service Manager JobsCustomer Service Manager Jobs in Minooka, IL

Customer Service Manager information

See Minooka, IL salary details

$23.9K

$56.6K

$98.6K

How much do customer service manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for customer service manager in Minooka, IL is $56,634.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $68,400.00 per year, depending on experience, location, and employer.

What does a customer service manager do?

As a customer service manager, your job is to train the rest of the customer service staff and help develop their skills. You may help them learn how to greet customers, how to assist customers with problems, and how to remain professional when dealing with demanding customers. As a manager, your job also includes helping meet customer satisfaction targets, improving customer loyalty, and supporting the actions of the sales departments. Customer service managers often make recommendations for improving performance and work with the human resources department to hire employees and make decisions on disciplinary matters. You also provide direct customer service during staffing shortages or times of unusually high call volume.

What are the key skills and qualifications needed to thrive as a customer service manager, and why are they important?

To thrive as a Customer Service Manager, you need strong leadership, problem-solving abilities, and experience in customer service, often backed by a bachelor's degree or equivalent work experience. Familiarity with CRM software (such as Salesforce or Zendesk), data analysis tools, and customer feedback systems is typically required. Exceptional communication, conflict resolution, and team motivation skills help someone excel in this role. These competencies are crucial for ensuring high customer satisfaction, efficient team operations, and continuous service improvement.

What are some common challenges faced by customer service managers and how can they be addressed?

Customer Service Managers often face challenges such as handling high-stress situations, managing team performance, and balancing customer satisfaction with company policies. To address these issues, effective managers implement regular training sessions, set clear expectations, and foster open communication within their teams. They also use data-driven approaches to monitor service quality and identify areas for improvement, while supporting staff through coaching and recognition programs. Building a positive team culture and actively seeking feedback from both customers and employees can help managers overcome these challenges and drive continuous improvement.

What is the difference between Customer Service Manager vs Customer Support Supervisor?

AspectCustomer Service ManagerCustomer Support Supervisor
ResponsibilitiesOversees customer service teams, develops policies, manages escalationsSupervises support agents, handles daily customer issues, ensures team performance
Required CredentialsTypically requires a bachelor's degree, experience in customer serviceOften requires experience in support roles, some roles prefer certifications
Work EnvironmentOffice-based, managerial setting, strategic planningSupport centers, call centers, team supervision
Industry UsageCommon in retail, tech, finance, and service industriesCommon in tech, telecom, and service sectors

The Customer Service Manager focuses on strategic leadership and policy development, overseeing the entire customer service operation. In contrast, the Customer Support Supervisor handles daily team supervision and direct customer interactions. Both roles require customer service experience, but the manager's role is more strategic, while the supervisor's role is more operational.

How much does a customer service manager get?

A customer service manager's average salary varies by location and experience but typically ranges from $45,000 to $80,000 annually. In larger organizations or with more experience, salaries can exceed $100,000, especially when including bonuses and benefits.

What are the duties of a customer service manager?

A customer service manager oversees a team responsible for addressing customer inquiries, resolving complaints, and ensuring high service quality. They develop policies, monitor performance metrics, train staff, and collaborate with other departments to improve customer satisfaction and operational efficiency.
More about Customer Service Manager jobs

What are the most commonly searched types of Customer Service jobs in Minooka, IL?

The most popular types of Customer Service jobs in Minooka, IL are:

What job categories do people searching Customer Service Manager jobs in Minooka, IL look for?

The top searched job categories for Customer Service Manager jobs in Minooka, IL are:

What cities near Minooka, IL are hiring for Customer Service Manager jobs?

Cities near Minooka, IL with the most Customer Service Manager job openings:

Customer Service Manager jobs near you
Infographic showing various Customer Service Manager job openings in Minooka, IL as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, 1% Temporary, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $56,634 per year, or $27.2 per hour.

Automotive Service Manager

Midas MUELLER

Joliet, IL • On-site

$1.0K - $1.2K/wk

Full-time

Posted 2 days ago

New

Job description

At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience. 
We are looking for automotive service managers to manage and direct all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services. This position is a Store Manager developmental role. Midas is committed to training our associates and promoting from within the organization.
 
Responsibilities
As a Midas automotive service manager, you will manage and direct all automotive and general service technicians in the operation of the shop, including:
  • Deliver exceptional customer service while listening and consulting customers
  • Following up with customers, services requested, estimated completion times etc.
  • Oversee complete vehicle inspections and then make comprehensive recommendations—building computerized repair orders and sourcing parts
  • Deliver and discuss pricing estimates with customers as well as promoting shop service specials
  • Lead, manage, and train team while keeping in tune with our companies’ vision, purpose, core values, and employee creed
  • Supervise up to ten employees
  • Oversee technicians’ inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks
  • Maintain inventory counts
  • Overall cleanliness and organization of the facility
  • Other duties as assigned
Qualifications
  • A minimum of 2 years of store or service manager experience
  • General automotive knowledge
  • Excellent customer service disposition
  • Good communication skills
  • Leadership ability
  • Team building skills
  • Ability to work a flexible retail schedule including weekends, evenings and holidays
  • Valid driver’s license