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Customer Service Manager Jobs in McComb, MS (NOW HIRING)

Walt Massey Kia

Automotive Service Manager

Mccomb, MS · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Are you an experienced automotive Service Manager who thrives on building successful teams, delivering exceptional customer experiences, and driving department performance? If you're looking for a ...

Walt Massey Kia

Automotive Service Manager

Mccomb, MS · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Are you an experienced automotive Service Manager who thrives on building successful teams, delivering exceptional customer experiences, and driving department performance? If you're looking for a ...

Walt Massey Kia

Automotive Service Manager

Mccomb, MS · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Are you an experienced automotive Service Manager who thrives on building successful teams, delivering exceptional customer experiences, and driving department performance? If you're looking for a ...

Walt Massey Kia

Automotive Service Manager

Mccomb, MS · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Are you an experienced automotive Service Manager who thrives on building successful teams, delivering exceptional customer experiences, and driving department performance? If you're looking for a ...

Walgreens

Customer Service Associate

Brookhaven, MS · On-site

$11.25 - $15.50/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Walgreens

Customer Service Associate

Brookhaven, MS · On-site

$11.25 - $15.50/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Walgreens

Customer Service Associate

Brookhaven, MS · On-site

$15 - $17.50/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Variety Stores LLC

Customer Service Associate

Mccomb, MS

$12.50 - $17.25/hr

Position Purpose Provides courteous customer service and maintain merchandise displays to enhance ... Provide support to store management as requested. Qualifications and Skills Required * Fundamental ...

Roses Discount Stores

Customer Service Associate

Kentwood, LA · On-site

$10.75 - $14.75/hr

Position Purpose Provides courteous customer service and maintain merchandise displays to enhance ... Provide support to store management as requested. Qualifications and Skills Required * Fundamental ...

Roses Discount Stores

Customer Service Associate

Mccomb, MS · On-site

$12.50 - $17.25/hr

Position Purpose Provides courteous customer service and maintain merchandise displays to enhance ... Provide support to store management as requested. Qualifications and Skills Required * Fundamental ...

Roses Discount Stores

Customer Service Associate

Mccomb, MS · On-site

$12.50 - $17.25/hr

Position Purpose Provides courteous customer service and maintain merchandise displays to enhance ... Provide support to store management as requested. Qualifications and Skills Required * Fundamental ...

Variety Stores LLC

Customer Service Associate

Kentwood, LA

$10.75 - $14.75/hr

Position Purpose Provides courteous customer service and maintain merchandise displays to enhance ... Provide support to store management as requested. Qualifications and Skills Required * Fundamental ...

Family Dollar

customer service associate

Liberty, MS · On-site

$12.25 - $17/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... Manage sales transactions while working assigned cash register * Maintain security of cash and ...

Roses Discount Stores

Customer Service Associate

Kentwood, LA · On-site

$10.75 - $14.75/hr

Position Purpose Provides courteous customer service and maintain merchandise displays to enhance ... Provide support to store management as requested. Qualifications and Skills Required * Fundamental ...

Dollar Tree

customer service associate

Liberty, MS · On-site

$12.25 - $17/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Manage sales transactions while working assigned cash register * Maintain security of cash and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

QUIPT HOME MEDICAL INC

Customer Service Representative

Brookhaven, MS · On-site

$12.50 - $16.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Representative Position Reports To Branch Manager/CSR Director Position Summary As a Customer Service Representative, you are a direct point of contact for any patient, care giver ...

Quipt Home Medical

Customer Service Representative

Brookhaven, MS · On-site

$12.50 - $16.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Representative Position Reports To Branch Manager/CSR Director Position Summary As a Customer Service Representative, you are a direct point of contact for any patient, care giver ...

Dollartree

customer service associate

Liberty, MS · On-site

$12.25 - $17/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Manage sales transactions while working assigned cash register * Maintain security of cash and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Quipt Home Medical Corp

Customer Service Representative

Brookhaven, MS · On-site

$12.50 - $16.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Representative Position Reports To Branch Manager/CSR Director Position Summary As a Customer Service Representative, you are a direct point of contact for any patient, care giver ...

Home Depot

Customer Service/Sales

Brookhaven, MS · On-site

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers ... Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or ...

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Showing results 1-20

All JobsCustomer Service JobsCustomer Service Manager JobsCustomer Service Manager Jobs in McComb, MS

Customer Service Manager information

See McComb, MS salary details

$21.1K

$50K

$87.1K

How much do customer service manager jobs pay per year?

As of Aug 13, 2026, the average yearly pay for customer service manager in McComb, MS is $50,007.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,400.00 and $60,400.00 per year, depending on experience, location, and employer.

What is the difference between Customer Service Manager vs Customer Support Supervisor?

AspectCustomer Service ManagerCustomer Support Supervisor
ResponsibilitiesOversees customer service teams, develops policies, manages escalationsSupervises support agents, handles daily customer issues, ensures team performance
Required CredentialsTypically requires a bachelor's degree, experience in customer serviceOften requires experience in support roles, some roles prefer certifications
Work EnvironmentOffice-based, managerial setting, strategic planningSupport centers, call centers, team supervision
Industry UsageCommon in retail, tech, finance, and service industriesCommon in tech, telecom, and service sectors

The Customer Service Manager focuses on strategic leadership and policy development, overseeing the entire customer service operation. In contrast, the Customer Support Supervisor handles daily team supervision and direct customer interactions. Both roles require customer service experience, but the manager's role is more strategic, while the supervisor's role is more operational.

What are some common challenges faced by customer service managers and how can they be addressed?

Customer Service Managers often face challenges such as handling high-stress situations, managing team performance, and balancing customer satisfaction with company policies. To address these issues, effective managers implement regular training sessions, set clear expectations, and foster open communication within their teams. They also use data-driven approaches to monitor service quality and identify areas for improvement, while supporting staff through coaching and recognition programs. Building a positive team culture and actively seeking feedback from both customers and employees can help managers overcome these challenges and drive continuous improvement.

What are the key skills and qualifications needed to thrive as a customer service manager, and why are they important?

To thrive as a Customer Service Manager, you need strong leadership, problem-solving abilities, and experience in customer service, often backed by a bachelor's degree or equivalent work experience. Familiarity with CRM software (such as Salesforce or Zendesk), data analysis tools, and customer feedback systems is typically required. Exceptional communication, conflict resolution, and team motivation skills help someone excel in this role. These competencies are crucial for ensuring high customer satisfaction, efficient team operations, and continuous service improvement.

What are the duties of a customer service manager?

A customer service manager oversees a team responsible for addressing customer inquiries, resolving complaints, and ensuring high service quality. They develop policies, monitor performance metrics, train staff, and collaborate with other departments to improve customer satisfaction and operational efficiency.

What does a customer service manager do?

As a customer service manager, your job is to train the rest of the customer service staff and help develop their skills. You may help them learn how to greet customers, how to assist customers with problems, and how to remain professional when dealing with demanding customers. As a manager, your job also includes helping meet customer satisfaction targets, improving customer loyalty, and supporting the actions of the sales departments. Customer service managers often make recommendations for improving performance and work with the human resources department to hire employees and make decisions on disciplinary matters. You also provide direct customer service during staffing shortages or times of unusually high call volume.

More about Customer Service Manager jobs
What are the most commonly searched types of Customer Service jobs in McComb, MS? The most popular types of Customer Service jobs in McComb, MS are:
What are popular job titles related to Customer Service Manager jobs in McComb, MS? For Customer Service Manager jobs in McComb, MS, the most frequently searched job titles are:
What job categories do people searching Customer Service Manager jobs in McComb, MS look for? The top searched job categories for Customer Service Manager jobs in McComb, MS are:
What cities near McComb, MS are hiring for Customer Service Manager jobs? Cities near McComb, MS with the most Customer Service Manager job openings:
Customer Service Manager jobs near you
Infographic showing various Customer Service Manager job openings in McComb, MS as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 23% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $50,007 per year, or $24 per hour.

Automotive Service Manager

Walt Massey Kia

Mccomb, MS • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 27 days ago

Job description

Service Manager
Lead a High-Performing Team at Walt Massey
Driven By You. Powered By Opportunity.
Are you an experienced automotive Service Manager who thrives on building successful teams, delivering exceptional customer experiences, and driving department performance? If you're looking for a dealership that values leadership, rewards results, and invests in your success, we want to hear from you.
At Walt Massey, we're more than a dealership-we're a family of professionals committed to delivering an extraordinary automotive experience. We believe great leaders create great teams, and we provide the resources, support, and culture to help you succeed.
If you're ready to take your career to the next level with one of the fastest-growing automotive groups on the Gulf Coast, apply today.
What We Offer
  • Competitive compensation
  • Health Insurance
  • Dental & Vision Insurance
  • 401(k) with Company Match
  • Paid Holidays
  • Paid Vacation
  • Paid Training & Leadership Development
  • Career Growth Opportunities
  • Supportive, Team-Oriented Work Environment

What You'll Do
As our Service Manager, you'll lead the daily operations of a fast-paced service department while creating an outstanding experience for every customer.
Responsibilities include:
  • Lead, coach, and develop a high-performing team of service advisors, technicians, and support staff.
  • Drive department profitability while maintaining exceptional customer satisfaction.
  • Ensure customers receive clear communication regarding vehicle repairs, maintenance recommendations, pricing, and timelines.
  • Monitor repair progress and keep customers informed throughout the service process.
  • Recruit, train, mentor, and evaluate service department personnel.
  • Establish department goals, budgets, and performance objectives while implementing strategies for continued growth.
  • Maintain and improve Customer Satisfaction (CSI) scores by resolving customer concerns quickly and professionally.
  • Ensure efficient workflow, productivity, and compliance with manufacturer and dealership standards.
  • Stay current on industry trends, manufacturer programs, and emerging automotive technologies.
  • Foster a positive, accountable culture focused on teamwork, continuous improvement, and operational excellence.

What We're Looking For
  • Minimum of 3 years of automotive Service Manager experience
  • Proven leadership and team-building skills
  • Strong customer service and conflict-resolution abilities
  • Excellent communication and organizational skills
  • Experience managing departmental performance, budgets, and profitability
  • Results-driven mindset with a passion for developing people
  • High school diploma or equivalent (college coursework is a plus)
  • Valid driver's license with a clean driving record

If you're ready to lead a team, make an impact, and grow your career with a company that believes in promoting from within, apply today and become part of the Walt Massey family.
Walt Massey is an Equal Opportunity Employer. We are committed to creating an inclusive workplace and prohibit discrimination and harassment of any kind based on race, color, religion, sex, age, national origin, disability, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local law.

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