Responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to Front End Standard Practice Manual, maximizing sales through ...
Responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to Front End Standard Practice Manual, maximizing sales through ...
Service Manager
Murfreesboro, TN · On-site
$64K - $76K/yr
Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From ... Summary Service Manager Are you seeking an entrepreneurial, empowering workplace that allows you to:
Service Manager
Murfreesboro, TN · On-site
$64K - $76K/yr
Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From ... Summary Service Manager Are you seeking an entrepreneurial, empowering workplace that allows you to:
Service Manager
Murfreesboro, TN · On-site
$64K - $76K/yr
Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From ... Summary Service Manager Are you seeking an entrepreneurial, empowering workplace that allows you to:
Service Manager
Murfreesboro, TN · On-site
$64K - $76K/yr
Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From ... Summary Service Manager Are you seeking an entrepreneurial, empowering workplace that allows you to:
Service Manager
Murfreesboro, TN · On-site
$64K - $76K/yr
Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From ... Summary Service Manager Are you seeking an entrepreneurial, empowering workplace that allows you to:
Service Manager
Murfreesboro, TN · On-site
$64K - $76K/yr
Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From ... Summary Service Manager Are you seeking an entrepreneurial, empowering workplace that allows you to:
Service Manager
Murfreesboro, TN · On-site
$64K - $76K/yr
Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From ... Summary Service Manager Are you seeking an entrepreneurial, empowering workplace that allows you to ...
Service Manager
Murfreesboro, TN · On-site
$64K - $76K/yr
Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From ... Summary Service Manager Are you seeking an entrepreneurial, empowering workplace that allows you to ...
Manage logistics resources, equipment, and space utilization to maximize operational effectiveness ... Customer Service, Logistics, Supply Chain, or Manufacturing Operations. * Minimum 2-3 years of ...
Manage logistics resources, equipment, and space utilization to maximize operational effectiveness ... Customer Service, Logistics, Supply Chain, or Manufacturing Operations. * Minimum 2-3 years of ...
Manage logistics resources, equipment, and space utilization to maximize operational effectiveness ... Customer Service, Logistics, Supply Chain, or Manufacturing Operations. * Minimum 2-3 years of ...
Manage logistics resources, equipment, and space utilization to maximize operational effectiveness ... Customer Service, Logistics, Supply Chain, or Manufacturing Operations. * Minimum 2-3 years of ...
Automotive Service Manager
Decherd, TN · On-site
Specific duties for this customer service role include, but are not limited to: * Providing support in the store recruiting process by assisting the Store Manager on final employment decisions
Automotive Service Manager
Decherd, TN · On-site
Specific duties for this customer service role include, but are not limited to: * Providing support in the store recruiting process by assisting the Store Manager on final employment decisions
Automotive Service Manager
Manchester, TN · On-site
Specific duties for this customer service role include, but are not limited to: * Providing support in the store recruiting process by assisting the Store Manager on final employment decisions
Automotive Service Manager
Manchester, TN · On-site
Specific duties for this customer service role include, but are not limited to: * Providing support in the store recruiting process by assisting the Store Manager on final employment decisions
Automotive Service Manager
Decherd, TN · On-site
Specific duties for this customer service role include, but are not limited to: * Providing support in the store recruiting process by assisting the Store Manager on final employment decisions
Automotive Service Manager
Decherd, TN · On-site
Specific duties for this customer service role include, but are not limited to: * Providing support in the store recruiting process by assisting the Store Manager on final employment decisions
Automotive Service Manager
Decherd, TN · On-site
Specific duties for this customer service role include, but are not limited to: * Providing support in the store recruiting process by assisting the Store Manager on final employment decisions
Automotive Service Manager
Decherd, TN · On-site
Specific duties for this customer service role include, but are not limited to: * Providing support in the store recruiting process by assisting the Store Manager on final employment decisions
Automotive Service Manager
Manchester, TN · On-site
Specific duties for this customer service role include, but are not limited to: * Providing support in the store recruiting process by assisting the Store Manager on final employment decisions
Automotive Service Manager
Manchester, TN · On-site
Specific duties for this customer service role include, but are not limited to: * Providing support in the store recruiting process by assisting the Store Manager on final employment decisions
Specific duties for this customer service role include, but are not limited to: * Providing support in the store recruiting process by assisting the Store Manager on final employment decisions
Specific duties for this customer service role include, but are not limited to: * Providing support in the store recruiting process by assisting the Store Manager on final employment decisions
Assistant Food Service Manager
Winchester, TN · On-site
$13 - $18/hr
Ensure efficient and courteous customer service at all times in support of the company mission to ... Interact professionally with management team, associates, supervision, and customers * Assist the ...
Assistant Food Service Manager
Winchester, TN · On-site
$13 - $18/hr
Ensure efficient and courteous customer service at all times in support of the company mission to ... Interact professionally with management team, associates, supervision, and customers * Assist the ...
Food Service Manager
Winchester, TN · On-site
Lead by example and set the standard for customer service, associate relations, cleanliness ... Manage inventory and labor costs in the department through proper sales projection planning
Food Service Manager
Winchester, TN · On-site
Lead by example and set the standard for customer service, associate relations, cleanliness ... Manage inventory and labor costs in the department through proper sales projection planning
Service Manager - Automotive Experience Required
Murfreesboro, TN · On-site
$55K - $85K/yr
We are dedicated to delivering a "WOW" experience to our customers and team members, with a commitment to always do the right thing while challenging the status quo. Your Role as a Service Manager:
Service Manager - Automotive Experience Required
Murfreesboro, TN · On-site
$55K - $85K/yr
We are dedicated to delivering a "WOW" experience to our customers and team members, with a commitment to always do the right thing while challenging the status quo. Your Role as a Service Manager:
Customer Service Associate
Woodbury, TN · On-site
$12 - $16.50/hr
Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...
Customer Service Associate
Woodbury, TN · On-site
$12 - $16.50/hr
Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...
Customer Service Associate
$12 - $16.50/hr
Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...
Customer Service Associate
$12 - $16.50/hr
Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...
Customer Service Associate
$12.50 - $17.25/hr
Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...
Customer Service Associate
$12.50 - $17.25/hr
Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...
Customer Service Associate
Murfreesboro, TN · On-site
$12.50 - $17.25/hr
Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...
Customer Service Associate
Murfreesboro, TN · On-site
$12.50 - $17.25/hr
Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...
Customer Service Manager information
See Manchester, TN salary details
$21K - $26.9K
5% of jobs
$26.9K - $32.8K
14% of jobs
$35.1K is the 25th percentile. Wages below this are outliers.
$32.8K - $38.8K
16% of jobs
The median wage is $44.2K / yr.
$38.8K - $44.7K
17% of jobs
$44.7K - $50.7K
12% of jobs
$50.7K - $56.6K
9% of jobs
$58K is the 75th percentile. Wages above this are outliers.
$56.6K - $62.6K
11% of jobs
$62.6K - $68.5K
6% of jobs
$68.5K - $74.5K
5% of jobs
$74.5K - $80.4K
2% of jobs
$80.4K - $86.4K
3% of jobs
$21K
$49.6K
$86.4K
How much do customer service manager jobs pay per year?
As of Sep 6, 2026, the average yearly pay for customer service manager in Manchester, TN is $49,596.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,100.00 and $59,900.00 per year, depending on experience, location, and employer.
What does a customer service manager do?
As a customer service manager, your job is to train the rest of the customer service staff and help develop their skills. You may help them learn how to greet customers, how to assist customers with problems, and how to remain professional when dealing with demanding customers. As a manager, your job also includes helping meet customer satisfaction targets, improving customer loyalty, and supporting the actions of the sales departments. Customer service managers often make recommendations for improving performance and work with the human resources department to hire employees and make decisions on disciplinary matters. You also provide direct customer service during staffing shortages or times of unusually high call volume.
What are the key skills and qualifications needed to thrive as a customer service manager, and why are they important?
To thrive as a Customer Service Manager, you need strong leadership, problem-solving abilities, and experience in customer service, often backed by a bachelor's degree or equivalent work experience. Familiarity with CRM software (such as Salesforce or Zendesk), data analysis tools, and customer feedback systems is typically required. Exceptional communication, conflict resolution, and team motivation skills help someone excel in this role. These competencies are crucial for ensuring high customer satisfaction, efficient team operations, and continuous service improvement.
What are some common challenges faced by customer service managers and how can they be addressed?
Customer Service Managers often face challenges such as handling high-stress situations, managing team performance, and balancing customer satisfaction with company policies. To address these issues, effective managers implement regular training sessions, set clear expectations, and foster open communication within their teams. They also use data-driven approaches to monitor service quality and identify areas for improvement, while supporting staff through coaching and recognition programs. Building a positive team culture and actively seeking feedback from both customers and employees can help managers overcome these challenges and drive continuous improvement.
What is the difference between Customer Service Manager vs Customer Support Supervisor?
| Aspect | Customer Service Manager | Customer Support Supervisor |
|---|---|---|
| Responsibilities | Oversees customer service teams, develops policies, manages escalations | Supervises support agents, handles daily customer issues, ensures team performance |
| Required Credentials | Typically requires a bachelor's degree, experience in customer service | Often requires experience in support roles, some roles prefer certifications |
| Work Environment | Office-based, managerial setting, strategic planning | Support centers, call centers, team supervision |
| Industry Usage | Common in retail, tech, finance, and service industries | Common in tech, telecom, and service sectors |
The Customer Service Manager focuses on strategic leadership and policy development, overseeing the entire customer service operation. In contrast, the Customer Support Supervisor handles daily team supervision and direct customer interactions. Both roles require customer service experience, but the manager's role is more strategic, while the supervisor's role is more operational.
How much does a customer service manager get?
A customer service manager's average salary varies by location and experience but typically ranges from $45,000 to $80,000 annually. In larger organizations or with more experience, salaries can exceed $100,000, especially when including bonuses and benefits.
What are the duties of a customer service manager?
A customer service manager oversees a team responsible for addressing customer inquiries, resolving complaints, and ensuring high service quality. They develop policies, monitor performance metrics, train staff, and collaborate with other departments to improve customer satisfaction and operational efficiency.
More about Customer Service Manager jobs
What are the most commonly searched types of Customer Service jobs in Manchester, TN?
The most popular types of Customer Service jobs in Manchester, TN are:
What are popular job titles related to Customer Service Manager jobs in Manchester, TN?
For Customer Service Manager jobs in Manchester, TN, the most frequently searched job titles are:
What job categories do people searching Customer Service Manager jobs in Manchester, TN look for?
The top searched job categories for Customer Service Manager jobs in Manchester, TN are:
What cities near Manchester, TN are hiring for Customer Service Manager jobs?
Cities near Manchester, TN with the most Customer Service Manager job openings:
Food Lion rating
5.7
Based on 1,899 frontline employees who took The Breakroom Quiz
79th of 124 rated grocery stores
Job description
Category/Area of Expertise: Retail Operations
Job Requisition: 415525
Address: USA-TN-Shelbyville-219 Colloredo Blvd
Store Code: Store 00886 Front End (7216354)
Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states.
PRIMARY PURPOSE
To provide fast, easy, flexible and friendly service to our customers through the achievement of Food Lion customer service standards. Responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to Front End Standard Practice Manual, maximizing sales through excellent customer service.
DUTIES AND RESPONSIBILITIES
• Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience
• Greet each customer and uses his or her name whenever possible
• Avoid personal conversations with other associates when customers are present
• Ensure store office functions are completed accurately and on time using accounting packets; communicates all cash variances to the Assistant Customer Service Manager
• Maintain knowledge of office procedures including cash reports, register checkups, deposits, Western Union, money orders and Coinstar
• Ensure work station and front end area of the store has a neat and clean presentation
• Maintains proper knowledge of all sales associate register functions and Front End accounting services
• Report any register malfunction to the Customer Service Manager or, in the absence of the MOD, place service calls in an efficient manner
• Ensure the MVP savings center KIOSK is filled with paper and properly working
• Performs the task of sales associate when scheduled or as needed per the surge plan guidelines
• Performs the task of the customer lead as needed to ensure service standards are maintained
• Maintain alertness and calls for assistance when needed to service customers per service standards
• Is courteous and helpful to other associates
• Wear the Food Lion uniform, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code
• Adhere to all company guidelines, policies and standard practices
• Observe and correct all unsafe conditions that could cause associate or customer accidents
• Notify QA of any cleaning issues or maintenance required on front end
• Successfully complete computer based training (CBT) and training aid courses
• Perform all other duties as assigned\
Job Requisition: 415525
Address: USA-TN-Shelbyville-219 Colloredo Blvd
Store Code: Store 00886 Front End (7216354)
Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states.
PRIMARY PURPOSE
To provide fast, easy, flexible and friendly service to our customers through the achievement of Food Lion customer service standards. Responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to Front End Standard Practice Manual, maximizing sales through excellent customer service.
DUTIES AND RESPONSIBILITIES
• Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience
• Greet each customer and uses his or her name whenever possible
• Avoid personal conversations with other associates when customers are present
• Ensure store office functions are completed accurately and on time using accounting packets; communicates all cash variances to the Assistant Customer Service Manager
• Maintain knowledge of office procedures including cash reports, register checkups, deposits, Western Union, money orders and Coinstar
• Ensure work station and front end area of the store has a neat and clean presentation
• Maintains proper knowledge of all sales associate register functions and Front End accounting services
• Report any register malfunction to the Customer Service Manager or, in the absence of the MOD, place service calls in an efficient manner
• Ensure the MVP savings center KIOSK is filled with paper and properly working
• Performs the task of sales associate when scheduled or as needed per the surge plan guidelines
• Performs the task of the customer lead as needed to ensure service standards are maintained
• Maintain alertness and calls for assistance when needed to service customers per service standards
• Is courteous and helpful to other associates
• Wear the Food Lion uniform, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code
• Adhere to all company guidelines, policies and standard practices
• Observe and correct all unsafe conditions that could cause associate or customer accidents
• Notify QA of any cleaning issues or maintenance required on front end
• Successfully complete computer based training (CBT) and training aid courses
• Perform all other duties as assigned\
What Food Lion employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Food Lion
Sourced by ZipRecruiter
Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states.
Industry
Retail and pharmaceutical and medicine manufacturing
Company size
10,000+ Employees
Headquarters location
Salisbury, NC, US