Ensure the team meets it's goals and objectives through effective hiring, performance management, coaching and career development Develop, implement and maintain materials and programs ensuring ...
Ensure the team meets it's goals and objectives through effective hiring, performance management, coaching and career development Develop, implement and maintain materials and programs ensuring ...
Service Manager
Atlanta, GA · On-site
$32 - $35.50/hr
Medical
Dental
Vision
Life
Retirement
PTO
Join Acento Real Estate Partners as a Service Manager! At Acento Real Estate Partners , we know ... Provide excellent customer service and communicate effectively with residents regarding service ...
Service Manager
Atlanta, GA · On-site
$32 - $35.50/hr
Medical
Dental
Vision
Life
Retirement
PTO
Join Acento Real Estate Partners as a Service Manager! At Acento Real Estate Partners , we know ... Provide excellent customer service and communicate effectively with residents regarding service ...
Service Manager
Ellenwood, GA · On-site
Consistently deliver incredible customer service experiences by offering knowledge, advice, and ... Manage and update work orders and invoices to ensure quality and timeliness of work performed and ...
Service Manager
Ellenwood, GA · On-site
Consistently deliver incredible customer service experiences by offering knowledge, advice, and ... Manage and update work orders and invoices to ensure quality and timeliness of work performed and ...
Customer Service Duty Manager
Atlanta, GA · On-site
$70K/yr
Role Purpose As a Menzies Aviation Customer Service Duty Manager, you will be directly responsible for overseeing customer service operations on their shift. The Duty Manager will take accountability ...
Customer Service Duty Manager
Atlanta, GA · On-site
$70K/yr
Role Purpose As a Menzies Aviation Customer Service Duty Manager, you will be directly responsible for overseeing customer service operations on their shift. The Duty Manager will take accountability ...
Consistently deliver incredible customer service experiences by offering knowledge, advice, and ... Manage and update work orders and invoices to ensure quality and timeliness of work performed and ...
Consistently deliver incredible customer service experiences by offering knowledge, advice, and ... Manage and update work orders and invoices to ensure quality and timeliness of work performed and ...
Service Manager
Medical
Dental
Vision
Life
Retirement
PTO
Work with shop foreman to ensure customers vehicles are serviced properly and in a timely manner * Attend manager meetings and conduct service department meetings * Prepare and administer an annual ...
Service Manager
Medical
Dental
Vision
Life
Retirement
PTO
Work with shop foreman to ensure customers vehicles are serviced properly and in a timely manner * Attend manager meetings and conduct service department meetings * Prepare and administer an annual ...
Customer Service Duty Manager
Atlanta, GA · On-site
$70K/yr
Role Purpose As a Menzies Aviation Customer Service Duty Manager, you will be directly responsible for overseeing customer service operations on their shift. The Duty Manager will take accountability ...
Customer Service Duty Manager
Atlanta, GA · On-site
$70K/yr
Role Purpose As a Menzies Aviation Customer Service Duty Manager, you will be directly responsible for overseeing customer service operations on their shift. The Duty Manager will take accountability ...
Service Manager
Medical
Dental
Vision
Life
Retirement
PTO
Work with shop foreman to ensure customers vehicles are serviced properly and in a timely manner * Attend manager meetings and conduct service department meetings * Prepare and administer an annual ...
Service Manager
Medical
Dental
Vision
Life
Retirement
PTO
Work with shop foreman to ensure customers vehicles are serviced properly and in a timely manner * Attend manager meetings and conduct service department meetings * Prepare and administer an annual ...
Service Manager
Atlanta, GA · On-site
Medical
Dental
Vision
Life
Retirement
PTO
Work with shop foreman to ensure customers vehicles are serviced properly and in a timely manner * Attend manager meetings and conduct service department meetings * Prepare and administer an annual ...
Service Manager
Atlanta, GA · On-site
Medical
Dental
Vision
Life
Retirement
PTO
Work with shop foreman to ensure customers vehicles are serviced properly and in a timely manner * Attend manager meetings and conduct service department meetings * Prepare and administer an annual ...
Service Manager
Macon, GA · On-site
$25 - $30/hr
Medical
Dental
Vision
Life
PTO
Service Manager Lofts at Mercer Village I, II amp; Tatnall - Student Housing Macon GA AREY Group ... Train maintenance staff for technical, safety, customer service and general team skills in ...
Service Manager
Macon, GA · On-site
$25 - $30/hr
Medical
Dental
Vision
Life
PTO
Service Manager Lofts at Mercer Village I, II amp; Tatnall - Student Housing Macon GA AREY Group ... Train maintenance staff for technical, safety, customer service and general team skills in ...
The role of the Restaurant Service Manager is to focus on professionalism and providing a remarkable customer experience. The ideal candidate must possess in depth knowledge about Food & Beverage in ...
Quick apply
The role of the Restaurant Service Manager is to focus on professionalism and providing a remarkable customer experience. The ideal candidate must possess in depth knowledge about Food & Beverage in ...
The role of the Restaurant Service Manager is to focus on professionalism and providing a remarkable customer experience. The ideal candidate must possess in depth knowledge about Food & Beverage in ...
The role of the Restaurant Service Manager is to focus on professionalism and providing a remarkable customer experience. The ideal candidate must possess in depth knowledge about Food & Beverage in ...
Service Manager
Atlanta, GA · On-site
Medical
Dental
Vision
Life
Retirement
PTO
Customer Satisfaction and Service Excellence: * Foster a customer-centric approach to ensure ... Technician Management and Development: * Lead the recruitment, hiring, and management of service ...
Service Manager
Atlanta, GA · On-site
Medical
Dental
Vision
Life
Retirement
PTO
Customer Satisfaction and Service Excellence: * Foster a customer-centric approach to ensure ... Technician Management and Development: * Lead the recruitment, hiring, and management of service ...
Service Manager
Atlanta, GA · On-site
Medical
Dental
Vision
Life
Retirement
PTO
Customer Satisfaction and Service Excellence: * Foster a customer-centric approach to ensure ... Technician Management and Development: * Lead the recruitment, hiring, and management of service ...
Service Manager
Atlanta, GA · On-site
Medical
Dental
Vision
Life
Retirement
PTO
Customer Satisfaction and Service Excellence: * Foster a customer-centric approach to ensure ... Technician Management and Development: * Lead the recruitment, hiring, and management of service ...
Service Manager
Medical
Dental
Vision
Retirement
PTO
Manage Service jobs to provide outstanding customer service and timely resolution to resident requests on occupied homes * Monitor and manages response times, resident satisfaction and the overall ...
Service Manager
Medical
Dental
Vision
Retirement
PTO
Manage Service jobs to provide outstanding customer service and timely resolution to resident requests on occupied homes * Monitor and manages response times, resident satisfaction and the overall ...
Service Manager
Atlanta, GA · On-site
Medical
Dental
Vision
Retirement
PTO
Manage Service jobs to provide outstanding customer service and timely resolution to resident requests on occupied homes * Monitor and manages response times, resident satisfaction and the overall ...
Service Manager
Atlanta, GA · On-site
Medical
Dental
Vision
Retirement
PTO
Manage Service jobs to provide outstanding customer service and timely resolution to resident requests on occupied homes * Monitor and manages response times, resident satisfaction and the overall ...
Lead Customer Service Rep
Atlanta, GA · On-site
Under the supervision of the Customer Service Manager, the Customer Service - Escalations team member's primary responsibilities include: * Handling escalated member concerns while also providing ...
Lead Customer Service Rep
Atlanta, GA · On-site
Under the supervision of the Customer Service Manager, the Customer Service - Escalations team member's primary responsibilities include: * Handling escalated member concerns while also providing ...
Lead Customer Service Rep
Atlanta, GA · Remote
Under the supervision of the Customer Service Manager, theCustomer Service - Escalations team member's primary responsibilities include: * Handling escalated member concerns while also providing Help ...
Lead Customer Service Rep
Atlanta, GA · Remote
Under the supervision of the Customer Service Manager, theCustomer Service - Escalations team member's primary responsibilities include: * Handling escalated member concerns while also providing Help ...
Lead Customer Service Rep
Atlanta, GA · On-site
Under the supervision of the Customer Service Manager, the?Customer Service - Escalations team member's primary responsibilities include:? * Handling escalated member concerns while also providing ...
Lead Customer Service Rep
Atlanta, GA · On-site
Under the supervision of the Customer Service Manager, the?Customer Service - Escalations team member's primary responsibilities include:? * Handling escalated member concerns while also providing ...
Service Manager
Morrow, GA · On-site
$19.57 - $29.36/hr
Medical
Dental
Vision
Retirement
PTO
Ensure exceptional customer satisfaction and retention by effectively managing all aspects of ... Develop understanding of business operations in the automotive service environment from proficient ...
Service Manager
Morrow, GA · On-site
$19.57 - $29.36/hr
Medical
Dental
Vision
Retirement
PTO
Ensure exceptional customer satisfaction and retention by effectively managing all aspects of ... Develop understanding of business operations in the automotive service environment from proficient ...
Customer Service Manager information
See Locust Grove, GA salary details
$21.4K - $27.4K
5% of jobs
$27.4K - $33.5K
14% of jobs
$35.8K is the 25th percentile. Wages below this are outliers.
$33.5K - $39.6K
16% of jobs
The median wage is $45.1K / yr.
$39.6K - $45.6K
17% of jobs
$45.6K - $51.7K
12% of jobs
$51.7K - $57.8K
9% of jobs
$59.1K is the 75th percentile. Wages above this are outliers.
$57.8K - $63.8K
11% of jobs
$63.8K - $69.9K
6% of jobs
$69.9K - $76K
5% of jobs
$76K - $82K
2% of jobs
$82K - $88.1K
3% of jobs
$21.4K
$50.6K
$88.1K
How much do customer service manager jobs pay per year?
As of Aug 13, 2026, the average yearly pay for customer service manager in Locust Grove, GA is $50,582.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,800.00 and $61,000.00 per year, depending on experience, location, and employer.
What is the difference between Customer Service Manager vs Customer Support Supervisor?
| Aspect | Customer Service Manager | Customer Support Supervisor |
|---|---|---|
| Responsibilities | Oversees customer service teams, develops policies, manages escalations | Supervises support agents, handles daily customer issues, ensures team performance |
| Required Credentials | Typically requires a bachelor's degree, experience in customer service | Often requires experience in support roles, some roles prefer certifications |
| Work Environment | Office-based, managerial setting, strategic planning | Support centers, call centers, team supervision |
| Industry Usage | Common in retail, tech, finance, and service industries | Common in tech, telecom, and service sectors |
The Customer Service Manager focuses on strategic leadership and policy development, overseeing the entire customer service operation. In contrast, the Customer Support Supervisor handles daily team supervision and direct customer interactions. Both roles require customer service experience, but the manager's role is more strategic, while the supervisor's role is more operational.
What are some common challenges faced by customer service managers and how can they be addressed?
Customer Service Managers often face challenges such as handling high-stress situations, managing team performance, and balancing customer satisfaction with company policies. To address these issues, effective managers implement regular training sessions, set clear expectations, and foster open communication within their teams. They also use data-driven approaches to monitor service quality and identify areas for improvement, while supporting staff through coaching and recognition programs. Building a positive team culture and actively seeking feedback from both customers and employees can help managers overcome these challenges and drive continuous improvement.
What are the key skills and qualifications needed to thrive as a customer service manager, and why are they important?
To thrive as a Customer Service Manager, you need strong leadership, problem-solving abilities, and experience in customer service, often backed by a bachelor's degree or equivalent work experience. Familiarity with CRM software (such as Salesforce or Zendesk), data analysis tools, and customer feedback systems is typically required. Exceptional communication, conflict resolution, and team motivation skills help someone excel in this role. These competencies are crucial for ensuring high customer satisfaction, efficient team operations, and continuous service improvement.
What are the duties of a customer service manager?
A customer service manager oversees a team responsible for addressing customer inquiries, resolving complaints, and ensuring high service quality. They develop policies, monitor performance metrics, train staff, and collaborate with other departments to improve customer satisfaction and operational efficiency.
What does a customer service manager do?
As a customer service manager, your job is to train the rest of the customer service staff and help develop their skills. You may help them learn how to greet customers, how to assist customers with problems, and how to remain professional when dealing with demanding customers. As a manager, your job also includes helping meet customer satisfaction targets, improving customer loyalty, and supporting the actions of the sales departments. Customer service managers often make recommendations for improving performance and work with the human resources department to hire employees and make decisions on disciplinary matters. You also provide direct customer service during staffing shortages or times of unusually high call volume.
More about Customer Service Manager jobs
What are the most commonly searched types of Customer Service jobs in Locust Grove, GA?
The most popular types of Customer Service jobs in Locust Grove, GA are:
What job categories do people searching Customer Service Manager jobs in Locust Grove, GA look for?
The top searched job categories for Customer Service Manager jobs in Locust Grove, GA are:
What cities near Locust Grove, GA are hiring for Customer Service Manager jobs?
Cities near Locust Grove, GA with the most Customer Service Manager job openings:
Full-time
Re-posted 25 days ago
Job description
Company Description
HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career!
Job Description
Purpose of the position:
This person will oversee 6-10 employees in the call center department. These employees will be taking calls from providers pertaining to HEDIS measures
Day to Day Duties:
Ensure the team meets it's goals and objectives through effective hiring, performance management, coaching and career development
Develop, implement and maintain materials and programs ensuring production and quality standards are met
Evaluate and audit performance and identify and implement improvement opportunities to increase overall productivity and effectiveness
Qualifications
Recent healthcare experience
Extensive years of call center experience
Several years of management experience
Knowledgeable with HEDIS
Managed care background
Additional Information
Advantages of this Opportunity:Â
Competitive salary, negotiable based on relevant experience
Fun and positive work environment
Right to Hire opportunity
Can start right away!
Interested in being considered?Â
If you are interested in being considered for this position, apply to MJ Basan of Healthcare Support ASAP!!
About Healthcare Support
Sourced by ZipRecruiter
HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career!Healthcare Support Staffing, Inc. is an equal employment opportunity employer and will consider all qualified applicants without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, protected veteran status, or any other characteristic protected by applicable local, state, or federal law.
Industry
Recruiting and staffing services
Company size
201 - 500 Employees
Headquarters location
Maitland, FL, US
Year founded
2003