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Customer Service Manager Jobs in Holly Ridge, NC

LCI

Representative, Customer Service

Camp Lejeune, NC · On-site

$14.75 - $20.25/hr

Representative, Customer Service The mission of LCI is to provide meaningful employment for the ... Other duties as requested by Manager and/or Assistant Manager Qualifications * High school graduate ...

Community Veterinary Partners

CSR

Jacksonville, NC · On-site

$16 - $18/hr

Provide exceptional customer service by answering phones, checking clients and patients in and out, and managing records efficiently. Assist with the care and comfort of dogs and cats of all sizes ...

Community Veterinary Partners

CSR

Jacksonville, NC · On-site

$14.25 - $19.25/hr

Provide exceptional customer service by answering phones, checking clients and patients in and out, and managing records efficiently. Assist with the care and comfort of dogs and cats of all sizes ...

Royal Farms

Customer Service Associate

Wallace, NC · On-site

$13 - $19/hr

Job Purpose The Customer Service Associate is responsible for supporting the store leadership team ... Operate the register, scan and bag items, manage various payment methods, activate fuel and gift ...

Big Lots

Customer Service Associate

Jacksonville, NC · On-site

$11.50 - $15.75/hr

Summary As a Big Lots Customer Service Associate you will be responsible for providing excellent ... Management. Working Conditions • Retail store environment where extended periods of standing are ...

U-Haul

Customer Service Representative

Jacksonville, NC · On-site

$14.50 - $19.50/hr

Use smartphone-based U-Scan technology to manage rentals and inventory. * Move and hook up U-Haul ... Customer Service Representative Minimum Qualifications: * Valid driver's license and ability to ...

U-Haul

Customer Service Representative

Jacksonville, NC · On-site

$14.50 - $19.50/hr

Use smartphone-based U-Scan technology to manage rentals and inventory. * Move and hook up U-Haul ... Customer Service Representative Minimum Qualifications: * Valid driver's license and ability to ...

Big Lots

Customer Service Associate

Jacksonville, NC · On-site

$12.75 - $17.75/hr

Summary As a Big Lots Customer Service Associate you will be responsible for providing excellent ... Management. Working Conditions • Retail store environment where extended periods of standing are ...

U-Haul

Customer Service Representative

Jacksonville, NC · On-site

$14.50 - $19.50/hr

Use smartphone-based U-Scan technology to manage rentals and inventory. * Move and hook up U-Haul ... Customer Service Representative Minimum Qualifications: * Valid driver's license and ability to ...

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Showing results 21-40

All JobsCustomer Service JobsCustomer Service Manager JobsCustomer Service Manager Jobs in Holly Ridge, NC

Customer Service Manager information

See Holly Ridge, NC salary details

$19K

$45K

$78.4K

How much do customer service manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for customer service manager in Holly Ridge, NC is $45,047.00, according to ZipRecruiter salary data. Most workers in this role earn between $31,800.00 and $54,400.00 per year, depending on experience, location, and employer.

What does a customer service manager do?

As a customer service manager, your job is to train the rest of the customer service staff and help develop their skills. You may help them learn how to greet customers, how to assist customers with problems, and how to remain professional when dealing with demanding customers. As a manager, your job also includes helping meet customer satisfaction targets, improving customer loyalty, and supporting the actions of the sales departments. Customer service managers often make recommendations for improving performance and work with the human resources department to hire employees and make decisions on disciplinary matters. You also provide direct customer service during staffing shortages or times of unusually high call volume.

What are the key skills and qualifications needed to thrive as a customer service manager, and why are they important?

To thrive as a Customer Service Manager, you need strong leadership, problem-solving abilities, and experience in customer service, often backed by a bachelor's degree or equivalent work experience. Familiarity with CRM software (such as Salesforce or Zendesk), data analysis tools, and customer feedback systems is typically required. Exceptional communication, conflict resolution, and team motivation skills help someone excel in this role. These competencies are crucial for ensuring high customer satisfaction, efficient team operations, and continuous service improvement.

What are some common challenges faced by customer service managers and how can they be addressed?

Customer Service Managers often face challenges such as handling high-stress situations, managing team performance, and balancing customer satisfaction with company policies. To address these issues, effective managers implement regular training sessions, set clear expectations, and foster open communication within their teams. They also use data-driven approaches to monitor service quality and identify areas for improvement, while supporting staff through coaching and recognition programs. Building a positive team culture and actively seeking feedback from both customers and employees can help managers overcome these challenges and drive continuous improvement.

What is the difference between Customer Service Manager vs Customer Support Supervisor?

AspectCustomer Service ManagerCustomer Support Supervisor
ResponsibilitiesOversees customer service teams, develops policies, manages escalationsSupervises support agents, handles daily customer issues, ensures team performance
Required CredentialsTypically requires a bachelor's degree, experience in customer serviceOften requires experience in support roles, some roles prefer certifications
Work EnvironmentOffice-based, managerial setting, strategic planningSupport centers, call centers, team supervision
Industry UsageCommon in retail, tech, finance, and service industriesCommon in tech, telecom, and service sectors

The Customer Service Manager focuses on strategic leadership and policy development, overseeing the entire customer service operation. In contrast, the Customer Support Supervisor handles daily team supervision and direct customer interactions. Both roles require customer service experience, but the manager's role is more strategic, while the supervisor's role is more operational.

How much does a customer service manager get?

A customer service manager's average salary varies by location and experience but typically ranges from $45,000 to $80,000 annually. In larger organizations or with more experience, salaries can exceed $100,000, especially when including bonuses and benefits.

What are the duties of a customer service manager?

A customer service manager oversees a team responsible for addressing customer inquiries, resolving complaints, and ensuring high service quality. They develop policies, monitor performance metrics, train staff, and collaborate with other departments to improve customer satisfaction and operational efficiency.
More about Customer Service Manager jobs

What are the most commonly searched types of Customer Service jobs in Holly Ridge, NC?

The most popular types of Customer Service jobs in Holly Ridge, NC are:

What job categories do people searching Customer Service Manager jobs in Holly Ridge, NC look for?

The top searched job categories for Customer Service Manager jobs in Holly Ridge, NC are:

What cities near Holly Ridge, NC are hiring for Customer Service Manager jobs?

Cities near Holly Ridge, NC with the most Customer Service Manager job openings:

Customer Service Manager jobs near you
Infographic showing various Customer Service Manager job openings in Holly Ridge, NC as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $45,047 per year, or $21.7 per hour.

Representative, Customer Service

LCI

Camp Lejeune, NC • On-site

$14.75 - $20.25/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Representative, Customer Service

The mission of LCI is to provide meaningful employment for the blind and visually impaired. We accomplish this in four ways:

  • EMPLOY: We are one of the largest employers of people who are blind, creating meaningful careers and lasting skills that transform their lives.
  • BUILD: We create over 2,000 products and distribute thousands more through manufacturing, retail, nationwide distribution, and e-commerce channels.
  • SERVE: Many of our products are sold directly to the federal government. We were pioneers of "base supply centers," stores on military bases that employ the blind and visually impaired and provide mission-critical supplies to our nation's military.
  • SUPPORT: We want to end blindness forever. To that end, we engage in philanthropic efforts for research into blindness and treatment for the visually impaired.

The Customer Service Representative is to provide customer service with customer recognition to everyone.

Lejeune - On-Site

Monday-Friday 7:30 AM – 4:00 PM (can vary based on store)

Key Responsibilities

  • Responsible for all customer service functions with customer recognition and interface the most critical element.
  • Accurate computerized checkout
  • Requires excellent communication skills
  • Requesting and identifying material from the warehouse and shelf stocking.
  • Store cleanliness both in and outside.
  • Other duties as requested by Manager and/or Assistant Manager

Qualifications

  • High school graduate with one year relevant work experience.
  • Basic retail knowledge. Accuracy with computerized checkout systems.
  • Requires excellent communication skills.
  • Must have interpersonal skills dealing with and communicating with customers, vendors, co-workers and management. Team player.

Physical Demands

  • While performing the duties of this job, the employee is in a store and warehouse environment. The employee is regularly required to sit; stand; walk and use hands. This could require frequent manual labor similar to stocking of product, receiving freight, or other lifting and/or moving of product.

Work Environment

  • The noise level in the work environment is usually moderate. When in the Manufacturing area, hearing protection may be required depending on the department.
  • The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Why LCI?

  • Purpose-driven company driven by principles, not profit
  • Reach your highest potential: upward mobility, rewarded through hard work
  • Competitive salary and compensation
  • Basic Life Insurance at no cost to the employee
  • 401(k) with match and Surplus-Sharing Plans
  • Health, Dental, and Vision Insurance
  • Ten paid holidays annually
  • Paid Time Off (PTO)
  • On-site Health and Wellness program
  • Employee Assistance Program (EAP)

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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