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Customer Service Manager Jobs in High Ridge, MO (NOW HIRING)

Barron Sports

Customer Service

Ballwin, MO · On-site

As a Barron Sports Customer Service Staff member, you'll be the heartbeat of our front desk ... From guiding tours and managing enrollments across swim, gymnastics, and dance programs to handling ...

Dobbs Tire & Auto Centers

Service Manager

Waterloo, IL · On-site

$62K - $106K/yr

Service Manager CLASSIFICATION: Exempt POSITION OVERVIEW: Driven by Dobbs, our family of brands ... Across all locations, customers can expect a full selection of quality tire brands and ...

Dobbs Tire And Auto Centers

Service Manager

Waterloo, IL · On-site

$62K - $106K/yr

Service Manager CLASSIFICATION: Exempt POSITION OVERVIEW: Driven by Dobbs, our family of brands ... Across all locations, customers can expect a full selection of quality tire brands and ...

Barron Sports

Customer Service

Ballwin, MO · On-site

$15 - $19/hr

As a Barron Sports Customer Service Staff member, you'll be the heartbeat of our front desk ... From guiding tours and managing enrollments across swim, gymnastics, and dance programs to handling ...

Luby-Equipment-1

Service Manager - Fenton

Fenton, MO · On-site

Service Manager will support the branch's service technicians focused on maximizing productivity, ensuring customer satisfaction, and guaranteeing all equipment is properly maintained and repaired.

Luby Equipment LLC

Service Manager - Fenton

Fenton, MO · On-site

Service Manager will support the branch's service technicians focused on maximizing productivity, ensuring customer satisfaction, and guaranteeing all equipment is properly maintained and repaired.

Luby Equipment LLC

Service Manager - Fenton

Fenton, MO · On-site

Service Manager will support the branch's service technicians focused on maximizing productivity, ensuring customer satisfaction, and guaranteeing all equipment is properly maintained and repaired.

Bridgestone Americas, Inc.

Service Manager

Saint Louis, MO · On-site

$20.60 - $30.90/hr

Ensure exceptional customer satisfaction and retention by effectively managing all aspects of ... Develop understanding of business operations in the automotive service environment from proficient ...

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Showing results 21-40

All JobsCustomer Service JobsCustomer Service Manager JobsCustomer Service Manager Jobs in High Ridge, MO

Customer Service Manager information

See High Ridge, MO salary details

$22.4K

$53K

$92.2K

How much do customer service manager jobs pay per year?

As of Sep 14, 2026, the average yearly pay for customer service manager in High Ridge, MO is $52,962.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,400.00 and $63,900.00 per year, depending on experience, location, and employer.

What does a customer service manager do?

As a customer service manager, your job is to train the rest of the customer service staff and help develop their skills. You may help them learn how to greet customers, how to assist customers with problems, and how to remain professional when dealing with demanding customers. As a manager, your job also includes helping meet customer satisfaction targets, improving customer loyalty, and supporting the actions of the sales departments. Customer service managers often make recommendations for improving performance and work with the human resources department to hire employees and make decisions on disciplinary matters. You also provide direct customer service during staffing shortages or times of unusually high call volume.

What are the key skills and qualifications needed to thrive as a customer service manager, and why are they important?

To thrive as a Customer Service Manager, you need strong leadership, problem-solving abilities, and experience in customer service, often backed by a bachelor's degree or equivalent work experience. Familiarity with CRM software (such as Salesforce or Zendesk), data analysis tools, and customer feedback systems is typically required. Exceptional communication, conflict resolution, and team motivation skills help someone excel in this role. These competencies are crucial for ensuring high customer satisfaction, efficient team operations, and continuous service improvement.

What are some common challenges faced by customer service managers and how can they be addressed?

Customer Service Managers often face challenges such as handling high-stress situations, managing team performance, and balancing customer satisfaction with company policies. To address these issues, effective managers implement regular training sessions, set clear expectations, and foster open communication within their teams. They also use data-driven approaches to monitor service quality and identify areas for improvement, while supporting staff through coaching and recognition programs. Building a positive team culture and actively seeking feedback from both customers and employees can help managers overcome these challenges and drive continuous improvement.

What is the difference between Customer Service Manager vs Customer Support Supervisor?

AspectCustomer Service ManagerCustomer Support Supervisor
ResponsibilitiesOversees customer service teams, develops policies, manages escalationsSupervises support agents, handles daily customer issues, ensures team performance
Required CredentialsTypically requires a bachelor's degree, experience in customer serviceOften requires experience in support roles, some roles prefer certifications
Work EnvironmentOffice-based, managerial setting, strategic planningSupport centers, call centers, team supervision
Industry UsageCommon in retail, tech, finance, and service industriesCommon in tech, telecom, and service sectors

The Customer Service Manager focuses on strategic leadership and policy development, overseeing the entire customer service operation. In contrast, the Customer Support Supervisor handles daily team supervision and direct customer interactions. Both roles require customer service experience, but the manager's role is more strategic, while the supervisor's role is more operational.

How much does a customer service manager get?

A customer service manager's average salary varies by location and experience but typically ranges from $45,000 to $80,000 annually. In larger organizations or with more experience, salaries can exceed $100,000, especially when including bonuses and benefits.

What are the duties of a customer service manager?

A customer service manager oversees a team responsible for addressing customer inquiries, resolving complaints, and ensuring high service quality. They develop policies, monitor performance metrics, train staff, and collaborate with other departments to improve customer satisfaction and operational efficiency.
More about Customer Service Manager jobs

What are the most commonly searched types of Customer Service jobs in High Ridge, MO?

The most popular types of Customer Service jobs in High Ridge, MO are:

What job categories do people searching Customer Service Manager jobs in High Ridge, MO look for?

The top searched job categories for Customer Service Manager jobs in High Ridge, MO are:

What cities near High Ridge, MO are hiring for Customer Service Manager jobs?

Cities near High Ridge, MO with the most Customer Service Manager job openings:

Customer Service Manager jobs near you
Infographic showing various Customer Service Manager job openings in High Ridge, MO as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $52,962 per year, or $25.5 per hour.

Customer Service Manager - State Farm Agent Team Member

Chesterfield, MO • On-site

State Farm
Insurance Services • 10K+ employees
Learn more about State Farmexternal

$40K - $50K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 24 days ago

State Farm rating

7.3

Company rating: 7.3 out of 10

Based on 1,568 frontline employees who took The Breakroom Quiz

Job description

Benefits:
  • Every other Friday OFF!
  • 401(k)
  • 401(k) matching
  • Competitive salary
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance

Position Overview
We are a successful State Farm Agency seeking a qualified professional to join their winning team for the role of Customer Service Manager. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.
Responsibilities
  • Oversee the customer service culture and function of the office
  • Manage customer service inquiries and ensure high satisfaction experiences with our agency
  • Use a customer-focused, needs-based review process to educate customers about insurance options
  • Provide top-notch customer service on the phone and in person

Requirements
  • Excellent interpersonal skills
  • Excellent communication skills - written, verbal and listening
  • Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
  • Self-motivated
  • Detail oriented
  • Ability to make presentations to potential customers
  • Property and Casualty license (must be able to obtain)
  • Life and Health license (must be able to obtain)

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
Compensation: $40,000.00 - $50,000.00 per year
Do you want to work with someone who will help you achieve YOUR goals?
We are a growing agency with big dreams and lots of potential. We are an established, growth-oriented agency with a team of highly motivated individuals. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you.
About Our Agency
We look forward to speaking with you!
State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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