ZipRecruiter

Log In

1

Customer Service Manager Jobs in Heber, UT (NOW HIRING)

Quench It Lehi

Customer Service

Lehi, UT

$15 - $20.50/hr

Job Summary Quenchit Soda Lehi hires Part-Time customer service employees to make drinks, take orders, and provide great service with a smile. We hire happy people who enjoy serving others to make ...

Burlington

Operations Service Manager

Orem, UT · On-site

$20 - $26.65/hr

Lead the Customer Service and Cashier teams, driving compliance to company policies and standards ... Manage the overall execution of operations and receiving SOPS. * Lead the overall receiving process ...

Collabera

Customer Service

South Jordan, UT · On-site

$15.25 - $20.75/hr

Functional support areas include Cash Management products and services, Online (client website) and Mobile app, and general account or financial related inquiries. * Experience in Debit/Credit Card ...

Verisk

Customer Care Manager

Lehi, UT · On-site

$90 - $110/hr

Monitor and manage real-time service operations, including: * Call and chat queues * Average speed ... Customer Satisfaction (CSAT) * First Contact Resolution (FCR) * Quality Assurance (QA) scores

Trispoke Managed Services Pvt. Ltd.

Be Seen First

Customer Service Representative

South Jordan, UT · On-site

$19/hr

Customer Service Representative Duration: Contract Location: 680 West 10000 South, South Jordan, UT ... Functional support areas include Brokerage Cash Management products and services, Brokerage Online ...

New

Trispoke Managed Services Pvt. Ltd.

Be Seen First

Customer Service Representative

South Jordan, UT · On-site

$19/hr

Customer Service Representative Duration: Contract Location: 680 West 10000 South, South Jordan, UT ... Functional support areas include Brokerage Cash Management products and services, Brokerage Online ...

New

Trispoke Managed Services Pvt. Ltd.

Be Seen First

Customer Service Representative

South Jordan, UT · On-site

$19/hr

Customer Service Representative Duration: Contract Location: 680 West 10000 South, South Jordan, UT ... Functional support areas include Brokerage Cash Management products and services, Brokerage Online ...

New

Verisk

Customer Care Manager

Lehi, UT · On-site

You will be responsible for managing team performance, monitoring real-time service delivery, coaching team members, and partnering cross-functionally to continuously improve customer outcomes. This ...

previous page

Showing results 41-60

All JobsCustomer Service JobsCustomer Service Manager JobsCustomer Service Manager Jobs in Heber, UT

Customer Service Manager information

See Heber, UT salary details

$24.5K

$57.9K

$100.9K

How much do customer service manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for customer service manager in Heber, UT is $57,947.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $69,900.00 per year, depending on experience, location, and employer.

What does a customer service manager do?

As a customer service manager, your job is to train the rest of the customer service staff and help develop their skills. You may help them learn how to greet customers, how to assist customers with problems, and how to remain professional when dealing with demanding customers. As a manager, your job also includes helping meet customer satisfaction targets, improving customer loyalty, and supporting the actions of the sales departments. Customer service managers often make recommendations for improving performance and work with the human resources department to hire employees and make decisions on disciplinary matters. You also provide direct customer service during staffing shortages or times of unusually high call volume.

What are the key skills and qualifications needed to thrive as a customer service manager, and why are they important?

To thrive as a Customer Service Manager, you need strong leadership, problem-solving abilities, and experience in customer service, often backed by a bachelor's degree or equivalent work experience. Familiarity with CRM software (such as Salesforce or Zendesk), data analysis tools, and customer feedback systems is typically required. Exceptional communication, conflict resolution, and team motivation skills help someone excel in this role. These competencies are crucial for ensuring high customer satisfaction, efficient team operations, and continuous service improvement.

What are some common challenges faced by customer service managers and how can they be addressed?

Customer Service Managers often face challenges such as handling high-stress situations, managing team performance, and balancing customer satisfaction with company policies. To address these issues, effective managers implement regular training sessions, set clear expectations, and foster open communication within their teams. They also use data-driven approaches to monitor service quality and identify areas for improvement, while supporting staff through coaching and recognition programs. Building a positive team culture and actively seeking feedback from both customers and employees can help managers overcome these challenges and drive continuous improvement.

What is the difference between Customer Service Manager vs Customer Support Supervisor?

AspectCustomer Service ManagerCustomer Support Supervisor
ResponsibilitiesOversees customer service teams, develops policies, manages escalationsSupervises support agents, handles daily customer issues, ensures team performance
Required CredentialsTypically requires a bachelor's degree, experience in customer serviceOften requires experience in support roles, some roles prefer certifications
Work EnvironmentOffice-based, managerial setting, strategic planningSupport centers, call centers, team supervision
Industry UsageCommon in retail, tech, finance, and service industriesCommon in tech, telecom, and service sectors

The Customer Service Manager focuses on strategic leadership and policy development, overseeing the entire customer service operation. In contrast, the Customer Support Supervisor handles daily team supervision and direct customer interactions. Both roles require customer service experience, but the manager's role is more strategic, while the supervisor's role is more operational.

How much does a customer service manager get?

A customer service manager's average salary varies by location and experience but typically ranges from $45,000 to $80,000 annually. In larger organizations or with more experience, salaries can exceed $100,000, especially when including bonuses and benefits.

What are the duties of a customer service manager?

A customer service manager oversees a team responsible for addressing customer inquiries, resolving complaints, and ensuring high service quality. They develop policies, monitor performance metrics, train staff, and collaborate with other departments to improve customer satisfaction and operational efficiency.
More about Customer Service Manager jobs

What are the most commonly searched types of Customer Service jobs in Heber, UT?

The most popular types of Customer Service jobs in Heber, UT are:

What are popular job titles related to Customer Service Manager jobs in Heber, UT?

For Customer Service Manager jobs in Heber, UT, the most frequently searched job titles are:

What job categories do people searching Customer Service Manager jobs in Heber, UT look for?

The top searched job categories for Customer Service Manager jobs in Heber, UT are:

What cities near Heber, UT are hiring for Customer Service Manager jobs?

Cities near Heber, UT with the most Customer Service Manager job openings:

Customer Service Manager jobs near you
Infographic showing various Customer Service Manager job openings in Heber, UT as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 24% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $57,947 per year, or $27.9 per hour.

Customer Service

Quench It Lehi

Lehi, UT

$15 - $20.50/hr

Part-time

Re-posted 13 days ago

Job description

Job Summary

Quenchit Soda Lehi hires Part-Time customer service employees to make drinks, take orders, and provide great service with a smile. We hire happy people who enjoy serving others to make customers smile. Our products are custom made in local bakeries and mixed for happiness in a cup. We train each person to follow our recipes and processes to make a trip to Quenchit Lehi a speedy and happy experience.

Responsibilities and Duties
Customer Service Sales people focus on speed and accuracy to make the best drinks in Lehi.

  • Accurately and quickly mix the drink orders placed with the proper syrups, purees, and/or creams.
  • Process orders accurately with a smile on our point of sale equipment.
  • Deliver orders in proper sequence so each customer has their expectations exceeded.
  • Maintain the highest standards of Food Safety and strictly follow food handlers procedures.
  • Properly clean food prep surfaces, preparation utensils, floors, refrigerators, and freezers.
  • Complete each shift with speed, accuracy, and above all, having fun while serving the customer!

Qualifications and Skills
We will teach and develop all successful applicants who want to work serving drinks and snacks with a smile!

  • Customer Service Experience preferred
  • Adaptability to fast paced drink production environment
  • Ability to adjust to unique orders and think quickly
  • Strong technology experience with tablets and touchscreen equipment
  • Desire to learn new things and follow proprietary recipes
  • Honesty and integrity in processing customer orders

Company Culture
Quenchit Lehi is a fun work place designed to be a fast paced and exciting. Our team loves to deliver unique recipes and gourmet baked products. We maintain short shifts that pass the time quickly while offering free drinks to our team members while on shift.

  • Flexible shifts to work around school classes
  • Time off by request
  • Development for Shift Supervisor promotion
  • Drinks courtesy of the business while on shift
  • Happiness in a Cup

E04JI800bus04034xn1