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Customer Service Manager Jobs in Hamilton, AL (NOW HIRING)

CB&S Bank

Customer Service Specialist

Russellville, AL · On-site

$13.25 - $17.25/hr

Customer Service Specialist Call Center 361 Mustang Drive, Russellville, AL, USA Full Time General Function: Provide the best quality service to customers as well as all employees of the bank with ...

CB&S Bank

Customer Service Specialist

Russellville, AL · On-site

$13.50 - $18/hr

Provide the best quality service to customers as well as all employees of the bank with regard to all financial products and services offered, such as demand deposit accounts, savings accounts, and ...

CB&S Bank

Customer Service Specialist

Russellville, AL · On-site

$13.50 - $18/hr

Provide the best quality service to customers as well as all employees of the bank with regard to all financial products and services offered, such as demand deposit accounts, savings accounts, and ...

CB&S Bank

Customer Service Specialist

Russellville, AL · On-site

$13.25 - $17.25/hr

Provide the best quality service to customers as well as all employees of the bank with regard to all financial products and services offered, such as demand deposit accounts, savings accounts, and ...

Dollar Tree

Customer Service Associate I

Hamilton, AL · On-site

$10.25 - $14/hr

Manage sales transactions while working assigned cash register * Maintain security of cash and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollar Tree

Customer Service Associate I

Russellville, AL · On-site

$11.25 - $15.50/hr

Manage sales transactions while working assigned cash register * Maintain security of cash and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollar Tree

Customer Service Associate I

Sulligent, AL · On-site

$8 - $11.25/hr

Manage sales transactions while working assigned cash register * Maintain security of cash and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollartree

Customer Service Associate I

Sulligent, AL · On-site

$8 - $11.25/hr

Manage sales transactions while working assigned cash register * Maintain security of cash and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollartree

Customer Service Associate I

Winfield, AL · On-site

$11.25 - $15.50/hr

Manage sales transactions while working assigned cash register * Maintain security of cash and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollar Tree

Customer Service Associate I

Red Bay, AL · On-site

$11.50 - $15.75/hr

Manage sales transactions while working assigned cash register * Maintain security of cash and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollar Tree

Customer Service Associate I

Gibson, MS · On-site

$12 - $16.50/hr

Manage sales transactions while working assigned cash register * Maintain security of cash and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollartree

Customer Service Associate I

Russellville, AL

$11.25 - $15.50/hr

Manage sales transactions while working assigned cash register * Maintain security of cash and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollar Tree

Customer Service Associate I

Hackleburg, AL · On-site

$11.75 - $16.25/hr

Manage sales transactions while working assigned cash register * Maintain security of cash and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollartree

Customer Service Associate I

Hackleburg, AL · On-site

$11.75 - $16.25/hr

Manage sales transactions while working assigned cash register * Maintain security of cash and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollar Tree

Customer Service Associate I

Fayette, AL · On-site

$11.50 - $16/hr

Manage sales transactions while working assigned cash register * Maintain security of cash and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollartree

Customer Service Associate I

Vernon, AL · On-site

$12.75 - $17.50/hr

Manage sales transactions while working assigned cash register * Maintain security of cash and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollartree

Customer Service Associate I

Hamilton, AL · On-site

$10.25 - $14/hr

Manage sales transactions while working assigned cash register * Maintain security of cash and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollartree

Customer Service Associate I

Fayette, AL · On-site

$11.50 - $16/hr

Manage sales transactions while working assigned cash register * Maintain security of cash and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollar Tree

Customer Service Associate I

Winfield, AL · On-site

$11.25 - $15.50/hr

Manage sales transactions while working assigned cash register * Maintain security of cash and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

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All JobsCustomer Service JobsCustomer Service Manager JobsCustomer Service Manager Jobs in Hamilton, AL

Customer Service Manager information

See Hamilton, AL salary details

$17.3K

$41K

$71.3K

How much do customer service manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for customer service manager in Hamilton, AL is $40,955.00, according to ZipRecruiter salary data. Most workers in this role earn between $29,000.00 and $49,400.00 per year, depending on experience, location, and employer.

What is the difference between Customer Service Manager vs Customer Support Supervisor?

AspectCustomer Service ManagerCustomer Support Supervisor
ResponsibilitiesOversees customer service teams, develops policies, manages escalationsSupervises support agents, handles daily customer issues, ensures team performance
Required CredentialsTypically requires a bachelor's degree, experience in customer serviceOften requires experience in support roles, some roles prefer certifications
Work EnvironmentOffice-based, managerial setting, strategic planningSupport centers, call centers, team supervision
Industry UsageCommon in retail, tech, finance, and service industriesCommon in tech, telecom, and service sectors

The Customer Service Manager focuses on strategic leadership and policy development, overseeing the entire customer service operation. In contrast, the Customer Support Supervisor handles daily team supervision and direct customer interactions. Both roles require customer service experience, but the manager's role is more strategic, while the supervisor's role is more operational.

What are some common challenges faced by customer service managers and how can they be addressed?

Customer Service Managers often face challenges such as handling high-stress situations, managing team performance, and balancing customer satisfaction with company policies. To address these issues, effective managers implement regular training sessions, set clear expectations, and foster open communication within their teams. They also use data-driven approaches to monitor service quality and identify areas for improvement, while supporting staff through coaching and recognition programs. Building a positive team culture and actively seeking feedback from both customers and employees can help managers overcome these challenges and drive continuous improvement.

What are the key skills and qualifications needed to thrive as a customer service manager, and why are they important?

To thrive as a Customer Service Manager, you need strong leadership, problem-solving abilities, and experience in customer service, often backed by a bachelor's degree or equivalent work experience. Familiarity with CRM software (such as Salesforce or Zendesk), data analysis tools, and customer feedback systems is typically required. Exceptional communication, conflict resolution, and team motivation skills help someone excel in this role. These competencies are crucial for ensuring high customer satisfaction, efficient team operations, and continuous service improvement.

What are the duties of a customer service manager?

A customer service manager oversees a team responsible for addressing customer inquiries, resolving complaints, and ensuring high service quality. They develop policies, monitor performance metrics, train staff, and collaborate with other departments to improve customer satisfaction and operational efficiency.

What does a customer service manager do?

As a customer service manager, your job is to train the rest of the customer service staff and help develop their skills. You may help them learn how to greet customers, how to assist customers with problems, and how to remain professional when dealing with demanding customers. As a manager, your job also includes helping meet customer satisfaction targets, improving customer loyalty, and supporting the actions of the sales departments. Customer service managers often make recommendations for improving performance and work with the human resources department to hire employees and make decisions on disciplinary matters. You also provide direct customer service during staffing shortages or times of unusually high call volume.

More about Customer Service Manager jobs

What are the most commonly searched types of Customer Service jobs in Hamilton, AL?

The most popular types of Customer Service jobs in Hamilton, AL are:

What are popular job titles related to Customer Service Manager jobs in Hamilton, AL?

For Customer Service Manager jobs in Hamilton, AL, the most frequently searched job titles are:

What job categories do people searching Customer Service Manager jobs in Hamilton, AL look for?

The top searched job categories for Customer Service Manager jobs in Hamilton, AL are:

What cities near Hamilton, AL are hiring for Customer Service Manager jobs?

Cities near Hamilton, AL with the most Customer Service Manager job openings:

Customer Service Manager jobs near you
Infographic showing various Customer Service Manager job openings in Hamilton, AL as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $40,955 per year, or $19.7 per hour.

Customer Service Specialist

Winfield Hardware Group LLC

Winfield, AL • On-site

$13.25 - $17.50/hr

Part-time

PTO

Re-posted 5 days ago

Job description

GENERAL SUMMARY

Your responsibilities will include greeting customers, answering their questions, providing product information, and more. You will also assist in stocking shelves, creating displays of merchandise, and helping to maintain a clean and orderly merchandise presentation and overall store cleanliness.

BENEFITS:

Team Members who work an average of 30 - 36 hours per week and have successfully completed six months of employment with the company will receive 20 hours of vacation per calendar year. Team Members who work an average of 30 hours per week or more also may receive three paid holidays throughout the calendar year.

PAY RANGE: $12.00 - $17.00

Starting pay is based upon experience.

ESSENTIAL DUTIES & RESPONSIBILITIES

Include the following. Other duties may be assigned.

Store Operations

Ensure a positive, professional, and safe work environment for all associates.

Work with Store Lead on all aspects of running the store.

Participate in scheduled staff meetings.

Communicate issues with the Store Lead.

Assist in creating a positive, professional, and safe work environment.

Assist with:

Receiving, checking in and accurately stocking of merchandise throughout the store.

Maintaining back stock levels.

Providing a clean and orderly sales floor, including end caps and ad merchandise.

Ensure signage is current throughout the store.

Ensure pricing is current throughout the store.

Customer Service

Provide a positive representation of Ace Hardware.

Proactively assist customers in solving problems.

Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store.

Possess a friendly outgoing demeanor, work well with customers as well as associates.

Ensure all radio pages and calls are answered promptly, courteously, and effectively.

Forward any customer complaint that cannot be handled to a member of management.

Possess strong product knowledge and knowledge of store layout and location of products.

Assist customers throughout with personal, customized based on the premise of amazing every customer, every time.

Ensure all job-related calls, WhatsApp messages, texts, and emails are answered promptly, courteously, and effectively.

Implement the W. O. W. process with “every customer, every time”

Complete Daily CSS checklist.

SKILLS

Oral Communication Skills

Customer Relations

Customer Service

Basic Computer Skills

Listening Skills

Decision Making Skills

Professionalism

Reading SkillsPHYSICAL DEMANDS AND WORK ENVIRONMENT

While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers; handle or feel objects, tools, or controls. The employee is required to stand; walk; and reach with hands and arms for the duration of their shift. The employee must be able to lift and/or move up to 50 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually moderate.

EDUCATION/EXPERIENCE

High School Diploma Not Required

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