Service Manager
Valparaiso, IN · On-site
Do you want to work for an award-winning business that values exceptional customer service, as well ... Manage shop production schedule to meet pace and budget * Consult with guests regarding vehicle ...
Service Manager
Valparaiso, IN · On-site
Do you want to work for an award-winning business that values exceptional customer service, as well ... Manage shop production schedule to meet pace and budget * Consult with guests regarding vehicle ...
Be Seen First
Service Manager
Highland, IN · On-site
$100K - $150K/yr
Maintain above average Customer Service. * Ability to motivate ASMs and technicians * Understand customer concerns * Explain service being performed and keep customer informed and updated throughout ...
Quick apply
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Service Manager
Highland, IN · On-site
$100K - $150K/yr
Maintain above average Customer Service. * Ability to motivate ASMs and technicians * Understand customer concerns * Explain service being performed and keep customer informed and updated throughout ...
Service Manager
Frankfort, IL · On-site
The ideal candidate will bring over 10 years of HVAC experience, a strong background in service, and a passion for safety, customer satisfaction, and team development. The Service Manager leads staff ...
Service Manager
Frankfort, IL · On-site
The ideal candidate will bring over 10 years of HVAC experience, a strong background in service, and a passion for safety, customer satisfaction, and team development. The Service Manager leads staff ...
Service Manager
Merrillville, IN · On-site
$60 - $80/hr
Our Service Manager is a "pro" at protecting homes and businesses and knows how to train and ... Customer satisfaction translates into revenue growth--and you can earn your way to an annual ...
Service Manager
Merrillville, IN · On-site
$60 - $80/hr
Our Service Manager is a "pro" at protecting homes and businesses and knows how to train and ... Customer satisfaction translates into revenue growth--and you can earn your way to an annual ...
Service Manager
Chicago, IL · On-site
$100 - $125/hr
Service Manager Regular Full-Time First / Mid Managers Atlanta, GA, US 10 days ago Requisition ID ... Customer Escalations: Serve as the primary point of contact for complex customer issues, billing ...
Service Manager
Chicago, IL · On-site
$100 - $125/hr
Service Manager Regular Full-Time First / Mid Managers Atlanta, GA, US 10 days ago Requisition ID ... Customer Escalations: Serve as the primary point of contact for complex customer issues, billing ...
Service Manager
Frankfort, IL · On-site
$80 - $100/hr
The ideal candidate will bring over 10 years of HVAC experience, a strong background in service, and a passion for safety, customer satisfaction, and team development. The Service Manager leads staff ...
Service Manager
Frankfort, IL · On-site
$80 - $100/hr
The ideal candidate will bring over 10 years of HVAC experience, a strong background in service, and a passion for safety, customer satisfaction, and team development. The Service Manager leads staff ...
Automotive Service Manager
Orland Park, IL · On-site
$75K - $125K/yr
Paid time off At Midas we are dedicated to providing quality services to customer vehicles in the ... We are looking for automotive service managers to manage and direct all service department ...
Quick apply
Automotive Service Manager
Orland Park, IL · On-site
$75K - $125K/yr
Paid time off At Midas we are dedicated to providing quality services to customer vehicles in the ... We are looking for automotive service managers to manage and direct all service department ...
Service Manager - DeMotte
IN · On-site
The Service Manager ensures exceptional customer service, effective front-end execution, and alignment with Strack & Van Til's mission, vision, values and standards of excellence. Reporting Structure:
Service Manager - DeMotte
IN · On-site
The Service Manager ensures exceptional customer service, effective front-end execution, and alignment with Strack & Van Til's mission, vision, values and standards of excellence. Reporting Structure:
Service Manager - Highland
Highland, IN · On-site
The Service Manager ensures exceptional customer service, effective front-end execution, and alignment with Strack & Van Til's mission, vision, values and standards of excellence. Reporting Structure:
Service Manager - Highland
Highland, IN · On-site
The Service Manager ensures exceptional customer service, effective front-end execution, and alignment with Strack & Van Til's mission, vision, values and standards of excellence. Reporting Structure:
Service Manager - Munster
Munster, IN · On-site
The Service Manager ensures exceptional customer service, effective front-end execution, and alignment with Strack & Van Til's mission, vision, values and standards of excellence. Reporting Structure:
Service Manager - Munster
Munster, IN · On-site
The Service Manager ensures exceptional customer service, effective front-end execution, and alignment with Strack & Van Til's mission, vision, values and standards of excellence. Reporting Structure:
Service Manager - Lowell
Lowell, IN · On-site
The Service Manager ensures exceptional customer service, effective front-end execution, and alignment with Strack & Van Til's mission, vision, values and standards of excellence. Reporting Structure:
Service Manager - Lowell
Lowell, IN · On-site
The Service Manager ensures exceptional customer service, effective front-end execution, and alignment with Strack & Van Til's mission, vision, values and standards of excellence. Reporting Structure:
Automotive Service Manager
Orland Park, IL · On-site
$75K - $125K/yr
Paid time off At Midas we are dedicated to providing quality services to customer vehicles in the ... We are looking for automotive service managers to manage and direct all service department ...
Automotive Service Manager
Orland Park, IL · On-site
$75K - $125K/yr
Paid time off At Midas we are dedicated to providing quality services to customer vehicles in the ... We are looking for automotive service managers to manage and direct all service department ...
Service Manager - Winfield
Winfield, IN · On-site
The Service Manager ensures exceptional customer service, effective front-end execution, and alignment with Strack & Van Til's mission, vision, values and standards of excellence. Reporting Structure:
Service Manager - Winfield
Winfield, IN · On-site
The Service Manager ensures exceptional customer service, effective front-end execution, and alignment with Strack & Van Til's mission, vision, values and standards of excellence. Reporting Structure:
Service Manager - Whiting
Whiting, IN · On-site
The Service Manager ensures exceptional customer service, effective front-end execution, and alignment with Strack & Van Til's mission, vision, values and standards of excellence. Reporting Structure:
Service Manager - Whiting
Whiting, IN · On-site
The Service Manager ensures exceptional customer service, effective front-end execution, and alignment with Strack & Van Til's mission, vision, values and standards of excellence. Reporting Structure:
The Service Manager ensures exceptional customer service, effective front-end execution, and alignment with Strack & Van Til's mission, vision, values and standards of excellence. Reporting Structure:
The Service Manager ensures exceptional customer service, effective front-end execution, and alignment with Strack & Van Til's mission, vision, values and standards of excellence. Reporting Structure:
The Service Manager ensures exceptional customer service, effective front-end execution, and alignment with Strack & Van Til's mission, vision, values and standards of excellence. Reporting Structure:
The Service Manager ensures exceptional customer service, effective front-end execution, and alignment with Strack & Van Til's mission, vision, values and standards of excellence. Reporting Structure:
The Service Manager ensures exceptional customer service, effective front-end execution, and alignment with Strack & Van Til's mission, vision, values and standards of excellence. Reporting Structure:
The Service Manager ensures exceptional customer service, effective front-end execution, and alignment with Strack & Van Til's mission, vision, values and standards of excellence. Reporting Structure:
Service Manager - Hammond
Hammond, IN · On-site
The Service Manager ensures exceptional customer service, effective front-end execution, and alignment with Strack & Van Til's mission, vision, values and standards of excellence. Reporting Structure:
Service Manager - Hammond
Hammond, IN · On-site
The Service Manager ensures exceptional customer service, effective front-end execution, and alignment with Strack & Van Til's mission, vision, values and standards of excellence. Reporting Structure:
Service Manager - Portage
Portage, IN · On-site
The Service Manager ensures exceptional customer service, effective front-end execution, and alignment with Strack & Van Til's mission, vision, values and standards of excellence. Reporting Structure:
Service Manager - Portage
Portage, IN · On-site
The Service Manager ensures exceptional customer service, effective front-end execution, and alignment with Strack & Van Til's mission, vision, values and standards of excellence. Reporting Structure:
Service Manager
Chicago, IL · On-site
The Service Manager will oversee: * Service Coordinators (dispatch / scheduling) * Field Service ... Customer satisfaction * Identify opportunities to improve efficiency, scalability, and service ...
Service Manager
Chicago, IL · On-site
The Service Manager will oversee: * Service Coordinators (dispatch / scheduling) * Field Service ... Customer satisfaction * Identify opportunities to improve efficiency, scalability, and service ...
Customer Service Manager information
See Griffith, IN salary details
$22K - $28.3K
5% of jobs
$28.3K - $34.5K
14% of jobs
$36.9K is the 25th percentile. Wages below this are outliers.
$34.5K - $40.8K
16% of jobs
The median wage is $46.5K / yr.
$40.8K - $47K
17% of jobs
$47K - $53.3K
12% of jobs
$53.3K - $59.6K
9% of jobs
$61K is the 75th percentile. Wages above this are outliers.
$59.6K - $65.8K
11% of jobs
$65.8K - $72.1K
6% of jobs
$72.1K - $78.3K
5% of jobs
$78.3K - $84.6K
2% of jobs
$84.6K - $90.8K
3% of jobs
$22K
$52.2K
$90.8K
How much do customer service manager jobs pay per year?
As of Sep 8, 2026, the average yearly pay for customer service manager in Griffith, IN is $52,157.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,900.00 and $63,000.00 per year, depending on experience, location, and employer.
What does a customer service manager do?
As a customer service manager, your job is to train the rest of the customer service staff and help develop their skills. You may help them learn how to greet customers, how to assist customers with problems, and how to remain professional when dealing with demanding customers. As a manager, your job also includes helping meet customer satisfaction targets, improving customer loyalty, and supporting the actions of the sales departments. Customer service managers often make recommendations for improving performance and work with the human resources department to hire employees and make decisions on disciplinary matters. You also provide direct customer service during staffing shortages or times of unusually high call volume.
What are the key skills and qualifications needed to thrive as a customer service manager, and why are they important?
To thrive as a Customer Service Manager, you need strong leadership, problem-solving abilities, and experience in customer service, often backed by a bachelor's degree or equivalent work experience. Familiarity with CRM software (such as Salesforce or Zendesk), data analysis tools, and customer feedback systems is typically required. Exceptional communication, conflict resolution, and team motivation skills help someone excel in this role. These competencies are crucial for ensuring high customer satisfaction, efficient team operations, and continuous service improvement.
What are some common challenges faced by customer service managers and how can they be addressed?
Customer Service Managers often face challenges such as handling high-stress situations, managing team performance, and balancing customer satisfaction with company policies. To address these issues, effective managers implement regular training sessions, set clear expectations, and foster open communication within their teams. They also use data-driven approaches to monitor service quality and identify areas for improvement, while supporting staff through coaching and recognition programs. Building a positive team culture and actively seeking feedback from both customers and employees can help managers overcome these challenges and drive continuous improvement.
What is the difference between Customer Service Manager vs Customer Support Supervisor?
| Aspect | Customer Service Manager | Customer Support Supervisor |
|---|---|---|
| Responsibilities | Oversees customer service teams, develops policies, manages escalations | Supervises support agents, handles daily customer issues, ensures team performance |
| Required Credentials | Typically requires a bachelor's degree, experience in customer service | Often requires experience in support roles, some roles prefer certifications |
| Work Environment | Office-based, managerial setting, strategic planning | Support centers, call centers, team supervision |
| Industry Usage | Common in retail, tech, finance, and service industries | Common in tech, telecom, and service sectors |
The Customer Service Manager focuses on strategic leadership and policy development, overseeing the entire customer service operation. In contrast, the Customer Support Supervisor handles daily team supervision and direct customer interactions. Both roles require customer service experience, but the manager's role is more strategic, while the supervisor's role is more operational.
How much does a customer service manager get?
A customer service manager's average salary varies by location and experience but typically ranges from $45,000 to $80,000 annually. In larger organizations or with more experience, salaries can exceed $100,000, especially when including bonuses and benefits.
What are the duties of a customer service manager?
A customer service manager oversees a team responsible for addressing customer inquiries, resolving complaints, and ensuring high service quality. They develop policies, monitor performance metrics, train staff, and collaborate with other departments to improve customer satisfaction and operational efficiency.
More about Customer Service Manager jobs
What are the most commonly searched types of Customer Service jobs in Griffith, IN?
The most popular types of Customer Service jobs in Griffith, IN are:
What job categories do people searching Customer Service Manager jobs in Griffith, IN look for?
The top searched job categories for Customer Service Manager jobs in Griffith, IN are:
What cities near Griffith, IN are hiring for Customer Service Manager jobs?
Cities near Griffith, IN with the most Customer Service Manager job openings:
Full-time
Medical, Dental, Vision, Life, Retirement
Posted 25 days ago
Job description
Job Description
Notice About This Position This position may not have an immediate opening but we are always accepting applications for future growth opportunities. x Dismiss alert
Are you ready to begin a career guiding a talented team to success? That rewards outstanding performance and allows your ambition to take you as far as you want to go? Do you want to work for an award-winning business that values exceptional customer service, as well as high-employee satisfaction? Then don't look any further, because you've found just that with Garber Automotive Group.
Who are we?
We are a third-generation family-owned business with over 17 franchised dealer brands in 26 locations across six states and over 2,500 employees. Garber Automotive Group is No. 61 of the 150 largest dealer groups, according to Automotive News, and several of our Garber dealerships have earned the "Top 100 Dealers to Work For" distinction. We strive to create a dynamic work environment, where people enjoy coming to work and building their careers. We recognize that the only unique asset a business has is its people, as only the best people make exceptional customer service happen.
Job Description
We are always looking for talented, highly motivated individuals to join our team. Currently, we are seeking an organized, customer-focused team-builder to fill the role of Service Manager. A qualified individual will be expected to:
This isn't just a job - it's a career. We take pride in promoting from within and building a strong foundation for future growth as one of the nation's most respected automotive companies. Our benefits include:
If this sounds like an opportunity for you, click Apply now to fill out our user-friendly online job application!
Notice About This Position This position may not have an immediate opening but we are always accepting applications for future growth opportunities. x Dismiss alert
Are you ready to begin a career guiding a talented team to success? That rewards outstanding performance and allows your ambition to take you as far as you want to go? Do you want to work for an award-winning business that values exceptional customer service, as well as high-employee satisfaction? Then don't look any further, because you've found just that with Garber Automotive Group.
Who are we?
We are a third-generation family-owned business with over 17 franchised dealer brands in 26 locations across six states and over 2,500 employees. Garber Automotive Group is No. 61 of the 150 largest dealer groups, according to Automotive News, and several of our Garber dealerships have earned the "Top 100 Dealers to Work For" distinction. We strive to create a dynamic work environment, where people enjoy coming to work and building their careers. We recognize that the only unique asset a business has is its people, as only the best people make exceptional customer service happen.
Job Description
We are always looking for talented, highly motivated individuals to join our team. Currently, we are seeking an organized, customer-focused team-builder to fill the role of Service Manager. A qualified individual will be expected to:
- Manage shop production schedule to meet pace and budget
- Consult with guests regarding vehicle repair needs based on repair diagnosis
- Create work schedule and maintain proper accounting of Service Technicians' productivity
- Invoice and record completed work orders in computer system
- Oversee employee training and development
- Ensure a safe working environment
- Make certain equipment is properly maintained and repaired
This isn't just a job - it's a career. We take pride in promoting from within and building a strong foundation for future growth as one of the nation's most respected automotive companies. Our benefits include:
- Competitive pay
- Outstanding medical, dental, and vision plans, as well as life insurance
- 401K with company match
- Employee discounts on all vehicles and services
- Previous Service Manager Experience is Required
- Knowledge of warranty procedures, work scheduling, etc. is required
- Excellent customer service, organizational, and negotiation skills
- Experience developing and managing third-party vendor relationships
- Goal-oriented and enthusiastic presence in a team environment
- Strong written and communication skills
- Valid driver's license required as well as clean driving record
- Professional appearance and work ethic
If this sounds like an opportunity for you, click Apply now to fill out our user-friendly online job application!