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Customer Service Manager Jobs in Fountain Inn, SC

Precision Tune Auto Care

Assistant Service Manager

Greenville, SC · On-site

$15 - $17/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

If you're looking to build your career with a proven, customer-focused brand, we'd love to have you on our team. Assistant Service Manager - Lead, Support & Drive Results! Precision Tune Auto Care is ...

ARLINGTON PROPERTIES LLC

SERVICE MANAGER

Greenville, SC

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

As Service Manager, you won't just maintain a property--you'll lead a team, elevate standards, and create a place residents are proud to call home. Your leadership keeps the lights on, the water ...

Precision Tune Auto Care

Assistant Service Manager

Greenville, SC · On-site

$15 - $17/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

If you're looking to build your career with a proven, customer-focused brand, we'd love to have you on our team. Assistant Service Manager - Lead, Support & Drive Results! Precision Tune Auto Care is ...

Precision Tune Auto Care

Assistant Service Manager

Greenwood, SC · On-site

$15 - $17/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

If you're looking to build your career with a proven, customer-focused brand, we'd love to have you on our team. Assistant Service Manager - Lead, Support & Drive Results! Precision Tune Auto Care is ...

Precision Tune Auto Care

Assistant Service Manager

Spartanburg, SC · On-site

$15 - $17/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

If you're looking to build your career with a proven, customer-focused brand, we'd love to have you on our team. Assistant Service Manager - Lead, Support & Drive Results! Precision Tune Auto Care is ...

Precision Tune Auto Care

Assistant Service Manager

Spartanburg, SC · On-site

$15 - $19/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

If you're looking to build your career with a proven, customer-focused brand, we'd love to have you on our team. Assistant Service Manager - Lead, Support & Drive Results! Precision Tune Auto Care is ...

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Showing results 21-40

All JobsCustomer Service JobsCustomer Service Manager JobsCustomer Service Manager Jobs in Fountain Inn, SC

Customer Service Manager information

See Fountain Inn, SC salary details

$21.9K

$51.8K

$90.2K

How much do customer service manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for customer service manager in Fountain Inn, SC is $51,769.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,600.00 and $62,500.00 per year, depending on experience, location, and employer.

What is the difference between Customer Service Manager vs Customer Support Supervisor?

AspectCustomer Service ManagerCustomer Support Supervisor
ResponsibilitiesOversees customer service teams, develops policies, manages escalationsSupervises support agents, handles daily customer issues, ensures team performance
Required CredentialsTypically requires a bachelor's degree, experience in customer serviceOften requires experience in support roles, some roles prefer certifications
Work EnvironmentOffice-based, managerial setting, strategic planningSupport centers, call centers, team supervision
Industry UsageCommon in retail, tech, finance, and service industriesCommon in tech, telecom, and service sectors

The Customer Service Manager focuses on strategic leadership and policy development, overseeing the entire customer service operation. In contrast, the Customer Support Supervisor handles daily team supervision and direct customer interactions. Both roles require customer service experience, but the manager's role is more strategic, while the supervisor's role is more operational.

What are some common challenges faced by customer service managers and how can they be addressed?

Customer Service Managers often face challenges such as handling high-stress situations, managing team performance, and balancing customer satisfaction with company policies. To address these issues, effective managers implement regular training sessions, set clear expectations, and foster open communication within their teams. They also use data-driven approaches to monitor service quality and identify areas for improvement, while supporting staff through coaching and recognition programs. Building a positive team culture and actively seeking feedback from both customers and employees can help managers overcome these challenges and drive continuous improvement.

What are the key skills and qualifications needed to thrive as a customer service manager, and why are they important?

To thrive as a Customer Service Manager, you need strong leadership, problem-solving abilities, and experience in customer service, often backed by a bachelor's degree or equivalent work experience. Familiarity with CRM software (such as Salesforce or Zendesk), data analysis tools, and customer feedback systems is typically required. Exceptional communication, conflict resolution, and team motivation skills help someone excel in this role. These competencies are crucial for ensuring high customer satisfaction, efficient team operations, and continuous service improvement.

What are the duties of a customer service manager?

A customer service manager oversees a team responsible for addressing customer inquiries, resolving complaints, and ensuring high service quality. They develop policies, monitor performance metrics, train staff, and collaborate with other departments to improve customer satisfaction and operational efficiency.

What does a customer service manager do?

As a customer service manager, your job is to train the rest of the customer service staff and help develop their skills. You may help them learn how to greet customers, how to assist customers with problems, and how to remain professional when dealing with demanding customers. As a manager, your job also includes helping meet customer satisfaction targets, improving customer loyalty, and supporting the actions of the sales departments. Customer service managers often make recommendations for improving performance and work with the human resources department to hire employees and make decisions on disciplinary matters. You also provide direct customer service during staffing shortages or times of unusually high call volume.

More about Customer Service Manager jobs

What are the most commonly searched types of Customer Service jobs in Fountain Inn, SC?

The most popular types of Customer Service jobs in Fountain Inn, SC are:

What job categories do people searching Customer Service Manager jobs in Fountain Inn, SC look for?

The top searched job categories for Customer Service Manager jobs in Fountain Inn, SC are:

What cities near Fountain Inn, SC are hiring for Customer Service Manager jobs?

Cities near Fountain Inn, SC with the most Customer Service Manager job openings:

Customer Service Manager jobs near you
Infographic showing various Customer Service Manager job openings in Fountain Inn, SC as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $51,769 per year, or $24.9 per hour.

Assistant Service Manager

Precision Tune Auto Care

Greenville, SC • On-site

$15 - $17/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 12 days ago

Precision Tune Auto Care rating

5.7

Company rating: 5.7 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

285th of 369 rated vehicle maintenance

Job description

Pay: $15 - $17
Assistant Service Manager
Join the Precision Tune Auto Care Team!
Celebrating 50 years as a trusted leader in automotive service and a Franchise 500 top-rated brand.
At Precision Tune Auto Care, you'll be part of a team committed to integrity, safety, and top-quality customer service. We provide total car care-from oil changes and diagnostics to engine repairs and scheduled maintenance-and we're passionate about keeping drivers safe on the road. If you're looking to build your career with a proven, customer-focused brand, we'd love to have you on our team.
Assistant Service Manager - Lead, Support & Drive Results!
Precision Tune Auto Care is seeking a motivated Assistant Service Manager to support our service and tire teams while helping drive sales and maintain shop productivity. If you're organized, customer-focused, and enjoy a fast-paced environment, this role is perfect for you!
What We Offer
  • Competitive pay
  • Medical, Dental, and Vision Insurance - coverage begins the 1st of the month after your hire date
  • Retirement plan enrollment available
  • Paid Time Off (PTO) to relax and recharge
  • Closed evenings and Sundays - enjoy a better work-life balance
  • 7 paid holidays off

What You'll Do:
  • Support the Store Manager in daily operations, customer service, and sales across service labor, parts, tires, and fleet.
  • Assist in training and coaching service advisors on customer care and Courtesy Vehicle Inspections (CVIs).
  • Ensure shop productivity, workflow, and safety standards are maintained.
  • Handle POS transactions, inventory, and vendor procurement processes.
  • Act as the primary supervisor in the absence of management.
  • Maintain a clean, organized, and safe shop.

What We're Looking For:
  • High School Diploma or GED.
  • 1+ year of experience in automotive service; sales experience preferred.
  • Valid driver's license.
  • Strong customer service, communication, and cash-handling skills.
  • Leadership or work-lead experience.
  • Comfortable using upsell techniques.
  • Ability to work days, nights, weekends, and holidays.

Physical Requirements:
  • Lift up to 50 lbs; frequent standing, walking, bending, stooping, kneeling, and reaching.
  • Climb ladders and safely operate a vehicle.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

What Precision Tune Auto Care employees say

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