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Customer Service Manager Jobs in Forsyth, MT (NOW HIRING)

Notbohm Motors

Customer Service Consultant

Miles City, MT · On-site

$19 - $23.50/hr

Report to the Sales Manager regarding objectives, planned activities, reviews, and analyses Customer Service Consultant / Product Specialist Requirements: * Enthusiasm and high energy throughout the ...

NOTBOHM MOTORS

Customer Service Consultant

Miles City, MT

$19 - $23.50/hr

Report to the Sales Manager regarding objectives, planned activities, reviews, and analyses Customer Service Consultant / Product Specialist Requirements: * Enthusiasm and high energy throughout the ...

Notbohm Motors

Customer Service Consultant

Miles City, MT

$19 - $23.50/hr

Report to the Sales Manager regarding objectives, planned activities, reviews, and analyses Customer Service Consultant / Product Specialist Requirements: * Enthusiasm and high energy throughout the ...

Pizza Hut

Customer Service Representative

Miles City, MT · On-site

$15.25 - $20.75/hr

Customer Service Representative Gather round the good stuff with a career at Pizza Hut; because this is a place where great people are in great company. We have fun, and we offer personal challenges ...

Pizza Hut

Customer Service Representative

Hardin, MT · On-site

$13.25 - $18/hr

Customer Service Representative Gather round the good stuff with a career at Pizza Hut; because this is a place where great people are in great company. We have fun, and we offer personal challenges ...

Dollar Tree

Customer Service Associate I

Hardin, MT · On-site

$12 - $16.50/hr

Manage sales transactions while working assigned cash register * Maintain security of cash and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollar Tree

Customer Service Associate I

Forsyth, MT · On-site

$13.75 - $19/hr

Manage sales transactions while working assigned cash register * Maintain security of cash and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollartree

Customer Service Associate I

Hardin, MT · On-site

$12 - $16.50/hr

Manage sales transactions while working assigned cash register * Maintain security of cash and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollar Tree

Customer Service Associate I

Hardin, MT · On-site

$12 - $16.50/hr

Manage sales transactions while working assigned cash register * Maintain security of cash and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollartree

Customer Service Associate I

Forsyth, MT · On-site

$13.75 - $19/hr

Manage sales transactions while working assigned cash register * Maintain security of cash and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollartree

Customer Service Associate I

Hardin, MT · On-site

$12 - $16.50/hr

Manage sales transactions while working assigned cash register * Maintain security of cash and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Albertsons

Supervisor Service

Miles City, MT · On-site

Helping customers and fellow associates gives you energy. * Smiling and making others smile is your favorite. * You are eager, willing, and wanting to learn & grow. * You believe that being a part of ...

NOTBOHM MOTORS

Assistant Parts Manager

Miles City, MT · On-site

Responsible for maintaining the stock of replacement parts, inventory control, sourcing parts and customer service. Some day-to-day Assistant Parts Manager job duties include: * Forecasting parts ...

Notbohm Motors

Assistant Parts Manager

Miles City, MT · On-site

Responsible for maintaining the stock of replacement parts, inventory control, sourcing parts and customer service. Some day-to-day Assistant Parts Manager job duties include: * Forecasting parts ...

Town Pump

CASINO MANAGER

Miles City, MT · On-site

We are service aficionados. As a Casino Manager , you will: * be accountable for the following areas: customer service at your location, and supervisory decisions consistent with Casino Operations ...

Pizza Hut

Job Details

Miles City, MT · On-site

$15.25 - $20.75/hr

Customer Service Representative Gather round the good stuff with a career at Pizza Hut; because this is a place where great people are in great company. We have fun, and we offer personal challenges ...

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Customer Service Manager information

See Forsyth, MT salary details

$23.2K

$55K

$95.7K

How much do customer service manager jobs pay per year?

As of Aug 15, 2026, the average yearly pay for customer service manager in Forsyth, MT is $54,960.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,900.00 and $66,300.00 per year, depending on experience, location, and employer.

What is the difference between Customer Service Manager vs Customer Support Supervisor?

AspectCustomer Service ManagerCustomer Support Supervisor
ResponsibilitiesOversees customer service teams, develops policies, manages escalationsSupervises support agents, handles daily customer issues, ensures team performance
Required CredentialsTypically requires a bachelor's degree, experience in customer serviceOften requires experience in support roles, some roles prefer certifications
Work EnvironmentOffice-based, managerial setting, strategic planningSupport centers, call centers, team supervision
Industry UsageCommon in retail, tech, finance, and service industriesCommon in tech, telecom, and service sectors

The Customer Service Manager focuses on strategic leadership and policy development, overseeing the entire customer service operation. In contrast, the Customer Support Supervisor handles daily team supervision and direct customer interactions. Both roles require customer service experience, but the manager's role is more strategic, while the supervisor's role is more operational.

What are some common challenges faced by customer service managers and how can they be addressed?

Customer Service Managers often face challenges such as handling high-stress situations, managing team performance, and balancing customer satisfaction with company policies. To address these issues, effective managers implement regular training sessions, set clear expectations, and foster open communication within their teams. They also use data-driven approaches to monitor service quality and identify areas for improvement, while supporting staff through coaching and recognition programs. Building a positive team culture and actively seeking feedback from both customers and employees can help managers overcome these challenges and drive continuous improvement.

What are the key skills and qualifications needed to thrive as a customer service manager, and why are they important?

To thrive as a Customer Service Manager, you need strong leadership, problem-solving abilities, and experience in customer service, often backed by a bachelor's degree or equivalent work experience. Familiarity with CRM software (such as Salesforce or Zendesk), data analysis tools, and customer feedback systems is typically required. Exceptional communication, conflict resolution, and team motivation skills help someone excel in this role. These competencies are crucial for ensuring high customer satisfaction, efficient team operations, and continuous service improvement.

What are the duties of a customer service manager?

A customer service manager oversees a team responsible for addressing customer inquiries, resolving complaints, and ensuring high service quality. They develop policies, monitor performance metrics, train staff, and collaborate with other departments to improve customer satisfaction and operational efficiency.

What does a customer service manager do?

As a customer service manager, your job is to train the rest of the customer service staff and help develop their skills. You may help them learn how to greet customers, how to assist customers with problems, and how to remain professional when dealing with demanding customers. As a manager, your job also includes helping meet customer satisfaction targets, improving customer loyalty, and supporting the actions of the sales departments. Customer service managers often make recommendations for improving performance and work with the human resources department to hire employees and make decisions on disciplinary matters. You also provide direct customer service during staffing shortages or times of unusually high call volume.

More about Customer Service Manager jobs

What job categories do people searching Customer Service Manager jobs in Forsyth, MT look for?

The top searched job categories for Customer Service Manager jobs in Forsyth, MT are:

What cities near Forsyth, MT are hiring for Customer Service Manager jobs?

Cities near Forsyth, MT with the most Customer Service Manager job openings:

Customer Service Manager jobs near you
Infographic showing various Customer Service Manager job openings in Forsyth, MT as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $54,960 per year, or $26.4 per hour.

Customer Service Consultant

Notbohm Motors

Miles City, MT • On-site

$19 - $23.50/hr

Full-time

Medical, Retirement, PTO

Re-posted 16 days ago

Job description

Job Summary: The Customer Service Consultant / Product Specialist is responsible for answering questions about the products and services the dealership offers with the purpose of making customers feel welcome and supported through the car-purchasing process.
About Us: Notbohm Motors is a family-owned & operated Chevrolet Buick dealership since 1985. We are a one-stop shop for everything automotive. Serving our customers with the best possible experience is our top priority. Our motto, "How Far Would You Drive For a Good Deal" is a testament to what our guests will enjoy by doing business with us. As well as an amazing vehicle purchasing environment, we also offer a full service QuickLube, Service & Parts department.
Automotive Sales Associate / Product Specialist Compensation and Benefits:
  • Competitive Pay
  • Flexible Working Hours
  • Health Insurance
  • PTO & Sick Live
  • 401(K)
  • Compensation: $ - $

Customer Service Consultant / Product Specialist Responsibilities:
  • Offer assistance or direction to any customer who enters the car dealership
  • Assist customers in making a purchase decision by asking questions and listening carefully to their responses and needs
  • Work directly with our employees and customers to develop relationships and help to enhance the sales process
  • Explain product performance, application, and benefits to prospective customers
  • Report to the Sales Manager regarding objectives, planned activities, reviews, and analyses

Customer Service Consultant / Product Specialist Requirements:
  • Enthusiasm and high energy throughout the sales workday
  • Friendly, competitive personality, especially when handling objections & negotiating pricing
  • Strong customer service, communication skills, computer and basic math skills
  • Interest in training additional sales associates once you get up to speed and working in a team environment
  • Clean driving record & valid driver's license

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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