This position manages the customer service team, serving as the primary bridge between internal operations and external customers. Key responsibilities include monitoring sales and service ...
Quick apply
This position manages the customer service team, serving as the primary bridge between internal operations and external customers. Key responsibilities include monitoring sales and service ...
Management experience: hiring, training, terminating, and evaluating personnel. * Good customer service skills for both internal and external customers * Strong attention to detail and good ...
Management experience: hiring, training, terminating, and evaluating personnel. * Good customer service skills for both internal and external customers * Strong attention to detail and good ...
Management experience: hiring, training, terminating, and evaluating personnel. * Good customer service skills for both internal and external customers * Strong attention to detail and good ...
Management experience: hiring, training, terminating, and evaluating personnel. * Good customer service skills for both internal and external customers * Strong attention to detail and good ...
FT Customer Service Manager Trainee (H)
FT Customer Service Manager Trainee (H)
FT Customer Service Manager Trainee (H)
FT Customer Service Manager Trainee (H)
Service Manager
$95K - $115K/yr
Miner solutions leave their customers more time to focus on their core business - not on the ... Job Summary The Service Manager will be responsible for providing leadership to the support staff ...
Quick apply
Service Manager
$95K - $115K/yr
Miner solutions leave their customers more time to focus on their core business - not on the ... Job Summary The Service Manager will be responsible for providing leadership to the support staff ...
Service Manager
Portsmouth, NH · On-site
$95K - $115K/yr
Miner solutions leave their customers more time to focus on their core business - not on the ... Job Summary The Service Manager will be responsible for providing leadership to the support staff ...
Quick apply
Service Manager
Portsmouth, NH · On-site
$95K - $115K/yr
Miner solutions leave their customers more time to focus on their core business - not on the ... Job Summary The Service Manager will be responsible for providing leadership to the support staff ...
Service Manager
Portsmouth, NH · On-site
$95K - $115K/yr
Miner solutions leave their customers more time to focus on their core business - not on the ... Job Summary The Service Manager will be responsible for providing leadership to the support staff ...
Service Manager
Portsmouth, NH · On-site
$95K - $115K/yr
Miner solutions leave their customers more time to focus on their core business - not on the ... Job Summary The Service Manager will be responsible for providing leadership to the support staff ...
Service Manager
Portsmouth, NH · On-site
$95K - $115K/yr
Miner solutions leave their customers more time to focus on their core business - not on the ... Job Summary The Service Manager will be responsible for providing leadership to the support staff ...
Service Manager
Portsmouth, NH · On-site
$95K - $115K/yr
Miner solutions leave their customers more time to focus on their core business - not on the ... Job Summary The Service Manager will be responsible for providing leadership to the support staff ...
Service Manager
Concord, NH · On-site
$15K/mo
We build only products we love, provide incredible hospitality to our customers, and change the ... Then come join us! Job Location Trek Store Concord Summary As Service Manager, you'll be the ...
Service Manager
Concord, NH · On-site
$15K/mo
We build only products we love, provide incredible hospitality to our customers, and change the ... Then come join us! Job Location Trek Store Concord Summary As Service Manager, you'll be the ...
Service Manager
Concord, NH · On-site
$15K/mo
We build only products we love, provide incredible hospitality to our customers, and change the ... Then come join us! Job LocationTrek Store Concord Summary As Service Manager, you'll be the ...
Service Manager
Concord, NH · On-site
$15K/mo
We build only products we love, provide incredible hospitality to our customers, and change the ... Then come join us! Job LocationTrek Store Concord Summary As Service Manager, you'll be the ...
Service Manager
Hooksett, NH · On-site
$15K/mo
We build only products we love, provide incredible hospitality to our customers, and change the ... Then come join us! Job LocationTrek Store Hooksett Summary As Service Manager, you'll be the ...
Service Manager
Hooksett, NH · On-site
$15K/mo
We build only products we love, provide incredible hospitality to our customers, and change the ... Then come join us! Job LocationTrek Store Hooksett Summary As Service Manager, you'll be the ...
Service Manager
Hooksett, NH · On-site
$15K/mo
We build only products we love, provide incredible hospitality to our customers, and change the ... Then come join us! Job Location Trek Store Hooksett Summary As Service Manager, you'll be the ...
Service Manager
Hooksett, NH · On-site
$15K/mo
We build only products we love, provide incredible hospitality to our customers, and change the ... Then come join us! Job Location Trek Store Hooksett Summary As Service Manager, you'll be the ...
Customer Service
$16 - $21.75/hr
Interaction with customers: receiving orders, processing sales and monies and managing customer issues. * Preparation of products. * Maintaining quality of product. * Monitoring all service equipment.
Quick apply
Customer Service
$16 - $21.75/hr
Interaction with customers: receiving orders, processing sales and monies and managing customer issues. * Preparation of products. * Maintaining quality of product. * Monitoring all service equipment.
Customer Service
$15.25 - $20.75/hr
Interaction with customers: receiving orders, processing sales and monies and managing customer issues. * Preparation of products. * Maintaining quality of product. * Monitoring all service equipment.
Quick apply
Customer Service
$15.25 - $20.75/hr
Interaction with customers: receiving orders, processing sales and monies and managing customer issues. * Preparation of products. * Maintaining quality of product. * Monitoring all service equipment.
FT Customer Service Manager Trainee (H) Hannaford provides equal opportunity in employment to all associates and applicants for employment without regard to race, religion, color, sex (including ...
FT Customer Service Manager Trainee (H) Hannaford provides equal opportunity in employment to all associates and applicants for employment without regard to race, religion, color, sex (including ...
Service Manager
Concord, NH · On-site
$5.2K/mo
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...
Service Manager
Concord, NH · On-site
$5.2K/mo
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...
Service Manager
$5.2K/mo
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...
Service Manager
$5.2K/mo
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...
Service Manager
Newington, NH · On-site
$5.2K/mo
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...
Service Manager
Newington, NH · On-site
$5.2K/mo
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...
Service Manager
Newington, NH · On-site
$5.2K/mo
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...
Service Manager
Newington, NH · On-site
$5.2K/mo
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...
Customer Service Manager information
See Farmington, NH salary details
$22.7K - $29.1K
5% of jobs
$29.1K - $35.6K
14% of jobs
$38K is the 25th percentile. Wages below this are outliers.
$35.6K - $42K
16% of jobs
The median wage is $47.9K / yr.
$42K - $48.5K
17% of jobs
$48.5K - $54.9K
12% of jobs
$54.9K - $61.3K
9% of jobs
$62.8K is the 75th percentile. Wages above this are outliers.
$61.3K - $67.8K
11% of jobs
$67.8K - $74.2K
6% of jobs
$74.2K - $80.7K
5% of jobs
$80.7K - $87.1K
2% of jobs
$87.1K - $93.6K
3% of jobs
$22.7K
$53.7K
$93.6K
How much do customer service manager jobs pay per year?
As of Sep 3, 2026, the average yearly pay for customer service manager in Farmington, NH is $53,723.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,000.00 and $64,800.00 per year, depending on experience, location, and employer.
What does a customer service manager do?
As a customer service manager, your job is to train the rest of the customer service staff and help develop their skills. You may help them learn how to greet customers, how to assist customers with problems, and how to remain professional when dealing with demanding customers. As a manager, your job also includes helping meet customer satisfaction targets, improving customer loyalty, and supporting the actions of the sales departments. Customer service managers often make recommendations for improving performance and work with the human resources department to hire employees and make decisions on disciplinary matters. You also provide direct customer service during staffing shortages or times of unusually high call volume.
What are the key skills and qualifications needed to thrive as a customer service manager, and why are they important?
To thrive as a Customer Service Manager, you need strong leadership, problem-solving abilities, and experience in customer service, often backed by a bachelor's degree or equivalent work experience. Familiarity with CRM software (such as Salesforce or Zendesk), data analysis tools, and customer feedback systems is typically required. Exceptional communication, conflict resolution, and team motivation skills help someone excel in this role. These competencies are crucial for ensuring high customer satisfaction, efficient team operations, and continuous service improvement.
What are some common challenges faced by customer service managers and how can they be addressed?
Customer Service Managers often face challenges such as handling high-stress situations, managing team performance, and balancing customer satisfaction with company policies. To address these issues, effective managers implement regular training sessions, set clear expectations, and foster open communication within their teams. They also use data-driven approaches to monitor service quality and identify areas for improvement, while supporting staff through coaching and recognition programs. Building a positive team culture and actively seeking feedback from both customers and employees can help managers overcome these challenges and drive continuous improvement.
What is the difference between Customer Service Manager vs Customer Support Supervisor?
| Aspect | Customer Service Manager | Customer Support Supervisor |
|---|---|---|
| Responsibilities | Oversees customer service teams, develops policies, manages escalations | Supervises support agents, handles daily customer issues, ensures team performance |
| Required Credentials | Typically requires a bachelor's degree, experience in customer service | Often requires experience in support roles, some roles prefer certifications |
| Work Environment | Office-based, managerial setting, strategic planning | Support centers, call centers, team supervision |
| Industry Usage | Common in retail, tech, finance, and service industries | Common in tech, telecom, and service sectors |
The Customer Service Manager focuses on strategic leadership and policy development, overseeing the entire customer service operation. In contrast, the Customer Support Supervisor handles daily team supervision and direct customer interactions. Both roles require customer service experience, but the manager's role is more strategic, while the supervisor's role is more operational.
How much does a customer service manager get?
A customer service manager's average salary varies by location and experience but typically ranges from $45,000 to $80,000 annually. In larger organizations or with more experience, salaries can exceed $100,000, especially when including bonuses and benefits.
What are the duties of a customer service manager?
A customer service manager oversees a team responsible for addressing customer inquiries, resolving complaints, and ensuring high service quality. They develop policies, monitor performance metrics, train staff, and collaborate with other departments to improve customer satisfaction and operational efficiency.
More about Customer Service Manager jobs
What are the most commonly searched types of Customer Service jobs in Farmington, NH?
The most popular types of Customer Service jobs in Farmington, NH are:
What job categories do people searching Customer Service Manager jobs in Farmington, NH look for?
The top searched job categories for Customer Service Manager jobs in Farmington, NH are:
What cities near Farmington, NH are hiring for Customer Service Manager jobs?
Cities near Farmington, NH with the most Customer Service Manager job openings:
Customer Service Manager (Aerospace Manufacturing)
Laconia, NH • On-site
Full-time
Re-posted 19 days ago
Job description
Description:
Ready to make your next move? A career at STS Aerospace allows you to take ownership of challenges, think creatively and be a part of our exciting growth journey.
STS Aerospace in Laconia, NH is searching for a Customer Service Manager to join the team. This position is responsible for the full customer lifecycle, from handling critical inquiries to ensuring delivery assurance. This position manages the customer service team, serving as the primary bridge between internal operations and external customers. Key responsibilities include monitoring sales and service performance metrics, guiding the customer service team, and managing the complete sales administration process. Success in this role requires strong leadership, commercial awareness, and the ability to connect cross-functional insights to drive customer satisfaction. Reasonable accommodations may be made to enable individuals with disabilities.
Customer Service Team
- Coordinates response to customer inquiries about status of their order.
- Assists with integration of the following functions in preparing quotes on LTA/'s; estimating, purchasing, quality, and customer engineering.
- Offer 100% support to team and provide direction in troubling situations.
- Present relevant metrics to senior staff meetings
- Support Customer Visits, communicate vision for organization as well as other customer requests
- Must be able to stand in at Senior Staff meetings; be present for any Customer visit; be able to show confidence when presenting in front of large groups.
- Updating department Metrics on a weekly/monthly basis.
Supervisory Responsibilities
- Directly supervises Customer Service professionals
- Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
- Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work
- Appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
- Consistently, regularly, and predictably at work and on time.
- Other duties may be assigned as needed.
Education/Experience: 2-4 years of college and or 5+ years of relevant work experience, preferably in a Customer Service Management role in manufacturing.