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Customer Service Manager Jobs in Bridgeview, IL (NOW HIRING)

Midas BRATCHER

Automotive Service Manager

Orland Park, IL · On-site

$50K - $70K/yr

Paid time off At Midas we are dedicated to providing quality services to customer vehicles in the ... We are looking for automotive service managers to manage and direct all service department ...

Cintas

Service Manager

Bedford Park, IL

$74K - $99K/yr

Requisition Number: 225874 Cintas is seeking a Service Manager to directly manage our customer facing Service team. Responsibilities include hiring and performance management; managing the overall ...

Midas

Automotive Service Manager

Orland Park, IL · On-site

$50K - $70K/yr

Paid time off At Midas we are dedicated to providing quality services to customer vehicles in the ... We are looking for automotive service managers to manage and direct all service department ...

M&K Truck Centers

Service Manager

Alsip, IL · On-site

$100K - $120K/yr

Customer Focus: Monitor service trends to implement improvements and collaborate with your team to ... Financial Management: Understand business metrics and lead daily operations to achieve productivity ...

Bridgestone Americas, Inc

Service Manager

Homer Glen, IL

$22.66 - $33.99/hr

Ensure exceptional customer satisfaction and retention by effectively managing all aspects of ... Develop understanding of business operations in the automotive service environment from proficient ...

Bridgestone

Service Manager

Homer Glen, IL · On-site

$22.66 - $33.99/hr

Ensure exceptional customer satisfaction and retention by effectively managing all aspects of ... Develop understanding of business operations in the automotive service environment from proficient ...

Bridgestone Americas, Inc.

Service Manager

Homer Glen, IL · On-site

$22.66 - $33.99/hr

Ensure exceptional customer satisfaction and retention by effectively managing all aspects of ... Develop understanding of business operations in the automotive service environment from proficient ...

Mobility Works

Service Manager

Plainfield, IL · On-site

$75K - $80K/yr

Managing all aspects of customer write-ups and interactions, including pre-printing orders using the service scheduler. Monitoring stock units and daily posting of labor times in DSI for ongoing jobs.

Sunbelt Rentals

Service Manager

Joliet, IL

$71K - $84K/yr

Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From ... Summary Service Manager Are you seeking an entrepreneurial, empowering workplace that allows you to:

New

Xylem

Service Manager

Bolingbrook, IL · On-site

We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions. The Service Manager will be responsible for providing ...

Sunbelt Rentals

Service Manager

Joliet, IL · On-site

$71K - $84K/yr

Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From ... Summary Service Manager Are you seeking an entrepreneurial, empowering workplace that allows you to:

New

Midas

Automotive Service Manager

Batavia, IL · On-site

$55K - $65K/yr

Training & development At Midas we are dedicated to providing quality services to customer vehicles ... We are looking for automotive service managers to manage and direct all service department ...

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Showing results 41-60

All JobsCustomer Service JobsCustomer Service Manager JobsCustomer Service Manager Jobs in Bridgeview, IL

Customer Service Manager information

See Bridgeview, IL salary details

$25K

$59.2K

$103.1K

How much do customer service manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for customer service manager in Bridgeview, IL is $59,228.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,900.00 and $71,500.00 per year, depending on experience, location, and employer.

What is the difference between Customer Service Manager vs Customer Support Supervisor?

AspectCustomer Service ManagerCustomer Support Supervisor
ResponsibilitiesOversees customer service teams, develops policies, manages escalationsSupervises support agents, handles daily customer issues, ensures team performance
Required CredentialsTypically requires a bachelor's degree, experience in customer serviceOften requires experience in support roles, some roles prefer certifications
Work EnvironmentOffice-based, managerial setting, strategic planningSupport centers, call centers, team supervision
Industry UsageCommon in retail, tech, finance, and service industriesCommon in tech, telecom, and service sectors

The Customer Service Manager focuses on strategic leadership and policy development, overseeing the entire customer service operation. In contrast, the Customer Support Supervisor handles daily team supervision and direct customer interactions. Both roles require customer service experience, but the manager's role is more strategic, while the supervisor's role is more operational.

What are some common challenges faced by customer service managers and how can they be addressed?

Customer Service Managers often face challenges such as handling high-stress situations, managing team performance, and balancing customer satisfaction with company policies. To address these issues, effective managers implement regular training sessions, set clear expectations, and foster open communication within their teams. They also use data-driven approaches to monitor service quality and identify areas for improvement, while supporting staff through coaching and recognition programs. Building a positive team culture and actively seeking feedback from both customers and employees can help managers overcome these challenges and drive continuous improvement.

What are the key skills and qualifications needed to thrive as a customer service manager, and why are they important?

To thrive as a Customer Service Manager, you need strong leadership, problem-solving abilities, and experience in customer service, often backed by a bachelor's degree or equivalent work experience. Familiarity with CRM software (such as Salesforce or Zendesk), data analysis tools, and customer feedback systems is typically required. Exceptional communication, conflict resolution, and team motivation skills help someone excel in this role. These competencies are crucial for ensuring high customer satisfaction, efficient team operations, and continuous service improvement.

What are the duties of a customer service manager?

A customer service manager oversees a team responsible for addressing customer inquiries, resolving complaints, and ensuring high service quality. They develop policies, monitor performance metrics, train staff, and collaborate with other departments to improve customer satisfaction and operational efficiency.

What does a customer service manager do?

As a customer service manager, your job is to train the rest of the customer service staff and help develop their skills. You may help them learn how to greet customers, how to assist customers with problems, and how to remain professional when dealing with demanding customers. As a manager, your job also includes helping meet customer satisfaction targets, improving customer loyalty, and supporting the actions of the sales departments. Customer service managers often make recommendations for improving performance and work with the human resources department to hire employees and make decisions on disciplinary matters. You also provide direct customer service during staffing shortages or times of unusually high call volume.

More about Customer Service Manager jobs

What are the most commonly searched types of Customer Service jobs in Bridgeview, IL?

The most popular types of Customer Service jobs in Bridgeview, IL are:

What are popular job titles related to Customer Service Manager jobs in Bridgeview, IL?

For Customer Service Manager jobs in Bridgeview, IL, the most frequently searched job titles are:

What job categories do people searching Customer Service Manager jobs in Bridgeview, IL look for?

The top searched job categories for Customer Service Manager jobs in Bridgeview, IL are:

What cities near Bridgeview, IL are hiring for Customer Service Manager jobs?

Cities near Bridgeview, IL with the most Customer Service Manager job openings:

Customer Service Manager jobs near you
Infographic showing various Customer Service Manager job openings in Bridgeview, IL as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 23% Part Time, 1% Temporary, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $59,228 per year, or $28.5 per hour.

Customer Service Manager - State Farm Agent Team Member

State Farm

West Chicago, IL • On-site

$35K - $38K/yr

Full-time

Retirement, PTO

Re-posted 8 days ago

State Farm rating

7.3

Company rating: 7.3 out of 10

Based on 1,553 frontline employees who took The Breakroom Quiz

237th of 308 rated insurance

Job description

Benefits:
  • 401(k)
  • Opportunity for advancement
  • Paid time off

ROLE DESCRIPTION:
As a License Customer Service, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
  • Oversee the customer service team and daily operations.
  • Develop and implement customer service policies and procedures.
  • Handle escalated customer complaints and issues.
  • Train and mentor customer service representatives.

QUALIFICATIONS:
  • 5+ years of experience in customer service, with 2+ years in a managerial role.
  • Leadership and organizational skills.
  • Communication and problem-solving abilities.

Compensation: $35,000.00 - $38,000.00 per year
We're Hiring!
We are an established, growth-oriented agency with a team of highly motivated individuals. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. If you want to work in an environment that is fun, challenging, and rewarding, then Saul Lopez - State Farm Agent may be the right fit for you! If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you. If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team. Come work with an energetic, fun team at Saul Lopez - State Farm Agent!
About Our Agency
  • Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
  • Our office is located in Chicago Belmont/Oakpark .
  • Additional languages spoken: Spanish and Polish

Apply now and let us put you on the path to success
State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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