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Customer Service Manager Jobs in Micronesia (NOW HIRING)

$17.66 - $20.87/hr

  • Medical

  • Dental

  • Life

  • Retirement

... management. At Global Partners, business starts with people ... Since 1933, we've believed in taking care of our customers, our guests, our communities, and each ...

Identifies and analyzes the design of jobs, work processes, workflows, etc., for the Food Service ... Maintains a positive working relationship with PHHS customers, management, vendors, and employees ...

Identifies and analyzes the design of jobs, work processes, work flows, etc. for the Food Service ... Maintains a positive working relationship with PHHS customers, management, vendors, and employees ...

$110/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Our Corporate Account Manager will be a leader in our sales organization responsible for ... Strong customer service skills (friendly, courteous and helpful). Strong planning and organization ...

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

We strive to provide exceptional customer service and experience in the most efficient means possible, requiring alignment and cross-functional communication. As a Manager of Data Engineering within ...

$58K - $93K/yr

Participates in interdisciplinary collaboration with RN Care Managers, Physicians, Residents, and ... Ability to assist with coordination of services for patients with limited resources Customer ...

$22.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Strong customer service and communication skills to interact effectively with guests and staff. * Proficiency in using property management systems and basic office software (e.g., Word, Excel)

$4.0K/mo

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Canvass Manager, you will be responsible for executing canvassing strategies, recruiting and ... Previous sales, canvassing, or customer service experience preferred but not required What We Offer:

$4.0K/mo

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Canvass Manager, you will be responsible for executing canvassing strategies, recruiting and ... Previous sales, canvassing, or customer service experience preferred but not required What We Offer:

Collaborates with physicians, management team members, business partners, and customers to address ... Models Memorial Hermann service standards of providing safe, caring, personalized and efficient ...

$15.75 - $20.50/hr

Harmoniously works with all contacts inclusive of patients, visitors, hospital and Parkland employees and managers, to promote optimal customer services and customer satisfaction in accord with the ...

$15.75 - $20.50/hr

Harmoniously works with all contacts inclusive of patients, visitors, hospital and Parkland employees and managers, to promote optimal customer services and customer satisfaction in accord with the ...

$161K - $290K/yr

  • Medical

  • Dental

  • Retirement

  • PTO

Ability to manage and govern large business-to-business multi-year service contracts * Ability to become a customer trusted advisor who can recognize business needs and follow through to revenue ...

$161K - $290K/yr

  • Medical

  • Dental

  • Retirement

  • PTO

Ability to manage and govern large business-to-business multi-year service contracts * Ability to become a customer trusted advisor who can recognize business needs and follow through to revenue ...

Job Summary The Risk Management professional in this position is responsible for the organization ... This excludes general Customer Service complaints. * Reviews and analyzes occurrence data, claims ...

$17.50 - $21.50/hr

... optimal service to internal and external customers. * Harmoniously works with all contacts inclusive of patients, visitors, hospital and PHHS employees and managers, to promote optimal customer ...

$263K/yr

Products include AEDs, trauma kits, ventilators, temperature management solutions, and more. Our ... world-class customer service. At ZOLL, you won't just have a job. You'll have a career-and a ...

Excellent customer service skills. * Ability to direct, supervise and coach front office and ... Manage utilization of workforce. * Identify and make recommendations for capital budget needs.

Field Service Technician - Northeast Hypertherm Associates seeks a Field Service Technician to join ... management. * Process focus and customer support: Experience working in a process-focused ...

$65K - $85K/yr

  • Medical

  • Retirement

Our Account Managers are responsible for providing clinical education to our network of physicians ... Background experience in sales or customer service is helpful * Must be motivated with outstanding ...

Showing results 21-40

Customer Service Manager information

What is the difference between Customer Service Manager vs Customer Support Supervisor?

AspectCustomer Service ManagerCustomer Support Supervisor
ResponsibilitiesOversees customer service teams, develops policies, manages escalationsSupervises support agents, handles daily customer issues, ensures team performance
Required CredentialsTypically requires a bachelor's degree, experience in customer serviceOften requires experience in support roles, some roles prefer certifications
Work EnvironmentOffice-based, managerial setting, strategic planningSupport centers, call centers, team supervision
Industry UsageCommon in retail, tech, finance, and service industriesCommon in tech, telecom, and service sectors

The Customer Service Manager focuses on strategic leadership and policy development, overseeing the entire customer service operation. In contrast, the Customer Support Supervisor handles daily team supervision and direct customer interactions. Both roles require customer service experience, but the manager's role is more strategic, while the supervisor's role is more operational.

What are some common challenges faced by customer service managers and how can they be addressed?

Customer Service Managers often face challenges such as handling high-stress situations, managing team performance, and balancing customer satisfaction with company policies. To address these issues, effective managers implement regular training sessions, set clear expectations, and foster open communication within their teams. They also use data-driven approaches to monitor service quality and identify areas for improvement, while supporting staff through coaching and recognition programs. Building a positive team culture and actively seeking feedback from both customers and employees can help managers overcome these challenges and drive continuous improvement.

What are the key skills and qualifications needed to thrive as a customer service manager, and why are they important?

To thrive as a Customer Service Manager, you need strong leadership, problem-solving abilities, and experience in customer service, often backed by a bachelor's degree or equivalent work experience. Familiarity with CRM software (such as Salesforce or Zendesk), data analysis tools, and customer feedback systems is typically required. Exceptional communication, conflict resolution, and team motivation skills help someone excel in this role. These competencies are crucial for ensuring high customer satisfaction, efficient team operations, and continuous service improvement.

What are the duties of a customer service manager?

A customer service manager oversees a team responsible for addressing customer inquiries, resolving complaints, and ensuring high service quality. They develop policies, monitor performance metrics, train staff, and collaborate with other departments to improve customer satisfaction and operational efficiency.

What does a customer service manager do?

As a customer service manager, your job is to train the rest of the customer service staff and help develop their skills. You may help them learn how to greet customers, how to assist customers with problems, and how to remain professional when dealing with demanding customers. As a manager, your job also includes helping meet customer satisfaction targets, improving customer loyalty, and supporting the actions of the sales departments. Customer service managers often make recommendations for improving performance and work with the human resources department to hire employees and make decisions on disciplinary matters. You also provide direct customer service during staffing shortages or times of unusually high call volume.

What are the most commonly searched types of Customer Service jobs in Micronesia? The most popular types of Customer Service jobs in Micronesia are:
What job categories do people searching Customer Service Manager jobs in Micronesia look for? The top searched job categories for Customer Service Manager jobs in Micronesia are:

Guest Service Supervisor - Seasonal Flex

Global Partners

$17.66 - $20.87/hr

Part-time

Medical, Dental, Life, Retirement

Re-posted 5 days ago


Job description


Job Summary:

Our Guest Service Supervisor (GSS) is responsible for accomplishing store objectives by supervising staff and organizing and monitoring work processes directed by management.

At Global Partners, business starts with people. Since 1933, we've believed in taking care of our customers, our guests, our communities, and each other-and that belief continues to guide us.

TheGlobal Spiritis how we work to fuel that long term commitment to success. As a Fortune 500 company with 90+ years of experience, we're proud to fuel communities-responsibly and sustainably. We show up every day with grit, passion, and purpose-anticipating needs, building lasting relationships, and creating shared value.

Job Description:

  • Supervise employees making sure they are performing all the job duties implemented by management.
  • Coaching employees by giving them constructive feedback to help perform certain tasks.
  • Greet guests and provide an enjoyable shopping experience for everyone.
  • Adhere to the execution of established safety, security, quality and store operations policies, procedures, and practices.
  • Operate the point of sale pursuant to corporate standards; maintain proper cash levels (including employees being supervised).
  • Ensure all store housekeeping functions are completed (cleaning, dusting, sweeping, mopping, emptying trash etc.).
  • Ensure the 24/7 execution of all guest service programs and processes.
  • Responsible for all cash processes which includes deposit preparation, lottery, gift cards, and checks where applicable.
  • Always replenishes products to ensure in-stock conditions.
  • Address inquiries and complaints from guests.
  • Check in external and internal vendors per established guidelines.

Additional Job Description:

  • Must be available to work flexible hours that may include day, nights, weekends and or holidays.
  • Must be efficient and organized.
  • Must be at least 18 years of age to be considered for position.
  • Ability to freely access all areas of the store including selling floor, stock area, and register area.
  • Ability to reach, bend, twist, stoop, kneel, crouch, climb and lift up to 25 lbs. during a shift.
  • Work in intermittent temperatures (i.e., cooler, outside, etc.,).
  • Must have reliable transportation.
  • High School Diploma High school diploma or equivalent

Pay Range:

$17.66 - $20.87

The pay range for this position is outlined above. The final amount offered at the start of employment is determined based on factors including, but not limited to, experience level, knowledge, skills, abilities and geographic location, and the Company reserves the right to modify base salary at any time, including for reasons related to individual performance, Company or individual department/team performance and market factors.

Our Commitments to You

  • Coins!We offer competitive salaries and opportunities for growth. We have an amazing Talent Development Team who create trainings for growth and job development.

  • Health & Wellness- Medical, Dental, Visions and Life Insurance. Along with additional wellness support.

  • The Road Ahead- We offer 401k and a match component!

  • Professional Development- We provide tuition reimbursement; this benefit is offered after 6 months of service.

What to Expect From the Hiring Process

We value passion and potential. Please apply if you're qualified and interested-we'd love to hear from you.

A member of our Talent Acquisition team will review your application and may connect you with the hiring manager if your experience is a strong match.

Interviews are conducted virtually and in person, depending on the role. We'll provide more details about next steps if selected to move forward.

Global Partners LP is an equal opportunity employer. We foster a company culture where ideas from all people help us grow, move and thrive. We embrace the diversity of all applicants and do not discriminate against race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by federal, state or local law. If you have a disability and need an accommodation to apply, please contact our recruiting department at 781-747-9675 or 781-7GP-WORK.

*Disclaimer: At Global Partners, we don't use lie detector tests for any employment decisions. We follow all the rules and regulations, so we need to let you know: In Massachusetts, it's illegal to require or administer a lie detector test as a condition of employment of continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.