Customer Service Level Two Jobs in Missouri (NOW HIRING)

Shannahan Crane & Hoist, a division of American Equipment Holdings, is one of the leading overhead crane solutions providers in the United States. Over the years, our ability to grow and set ourselves apart from the competition is the result of a tried and true philosophy – take care of our customers and take care of our people.

We also believe that our people matter, which is why we are committed to providing our team members with competitive wages, attractive benefit offerings, and abundant training offerings. As one of the fastest growing companies in our industry, new opportunities are regularly available that enable our team members to develop, grow, and pursue their career passions.

Position Summary:

Primary responsibility is to provide quality installations, inspections, fabrication maintenance and repairs of hoist and crane equipment. Breakdowns will require troubleshooting of mechanical and electrical components and circuits.

Essential Duties and Responsibilities:

• Inspect overhead industrial cranes and hoists to verify safety and compliance with manufacturer, OSHA and ANSI standards
• Troubleshoot and repair material handling equipment
• Troubleshoot and repair electrical equipment (strong knowledge of motor skills)
• Perform scheduled preventative maintenance activities on equipment
• Support customers by effectively interfacing with customer and office in repairing equipment as needed
• Evaluate and make recommendations regarding required repairs
• Provide a high level of communication with both office and customers of repairs performed, future needs, equipment id, etc.
• Take home truck, current model vehicles, DOT register

Skills and Knowledge:

• Good mechanical and electrical skills required
• Minimum one to five years of work experience with similar types of equipment in a manufacturing environment
• Machining and welding skills are a plus
• You will need to pass drug test and periodic drug tests
• Current driver’s license and safe driving record is required
• High School Diploma or equivalent is required
• We require you take a mechanical, electrical and a basic knowledge test

Work Environment Considerations:

• Work various environments and working conditions depending on assignment
• Occasional overtime required
• Occasional out of town work required
• Work is at heights
• Some heavy lifting required

What we offer:

We offer competitive compensation and benefits package, including health insurance, retirement plans, and paid time off.

• Cigna Health Insurance (Kaiser in CA)
• FSA & HSA healthcare employer contribution
• Critical Illness, Accidental, and Hospital Indemnity Plans
• Dental and Vision Plans
• Company paid STD & LTD Disability Insurance
• Educational and Tuition Reimbursement
• Maternity (12-wks) and Paternity leave
• Employee Assistance Program
• Basic & Voluntary Life AD&D
• 4% 401K Employer Match, with 6% of your Contribution
• Company Paid Time Off (PTO)
• Company provided PPE
• Discounts on products and services
• Opportunities to network and connect

American Equipment Holdings is an organization of leading overhead crane and hoist, industrial weighing, and below-the-hook service providers in the United States. Together, our companies provide comprehensive solutions for everything related to customers’ overhead crane and hoist, rigging, and weighing and measurement needs, including OSHA mandated inspections, preventative maintenance and repair field services, parts, engineering, ISO certified fabrication, new and replacement equipment, automated systems, system modernizations and training. American Equipment Holdings is one the largest and fastest growing companies in our space with more than 800 dedicated team members that serve thousands of customers throughout the United States.

Our Commitment to Inclusion & Belonging:

At American Equipment Holdings, we are dedicated to engaging with the widest possible range of talent. We believe that diverse perspectives drive innovation and engagement, enabling us to attract creative individuals and develop exceptional products, services, and solutions. We encourage all qualified candidates to apply. We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Proof of right to lawfully work in the United States required.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Compensation details: 35-45 Hourly Wage

PI385c5515a0a7-37820-39663650