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Customer Service Investigation Jobs (NOW HIRING)

Chargeback Analyst

Draper, UT ยท On-site

$27/hr

Customer Service & Investigation Requirements: * 2+ years of chargeback/payment card risk management experience * 2+ years of customer service experience * Strong analytical and investigative skills

Investigator

Utica, NY ยท On-site

$22 - $26/hr

Frasco has been in business for 60 years as a family-owned full-service investigation company with ... Customer service experience Start your career with a leader in the investigations industry that is ...

Customer Service Representative

Ball Ground, GA ยท On-site

$14.75 - $20.25/hr

Investigate, document, and resolve customer complaints and service issues. * Complete and maintain customer account documentation as required. * Review and authorize product returns in accordance ...

Customer Service Representative

Ball Ground, GA ยท On-site

$15 - $20.25/hr

Investigate, document, and resolve customer complaints and service issues. * Complete and maintain customer account documentation as required. * Review and authorize product returns in accordance ...

Customer Service Representative

Ball Ground, GA ยท On-site

$14.75 - $20.25/hr

Investigate, document, and resolve customer complaints and service issues. * Complete and maintain customer account documentation as required. * Review and authorize product returns in accordance ...

Customer Service

Hershey, PA ยท On-site

$15.25 - $20.75/hr

Customer Service vTech can help you avoid the daunting task of writing and posting job offers ... Work with various area of the business to investigate, research and resolve customer disputes

Customer Service

Mason, OH ยท On-site

$13/hr

Qualifications Customer Service needs 1-2 years experience Customer Service requires: * call center ... Review claims details, research payment issues, investigate provider network details * Use system ...

Customer Service

Columbus, IN ยท On-site

$15 - $20.25/hr

Job Title: Customer Service II Location: Columbus, IN Duration: 3-4 Months (could go beyond ... Contact customers to respond to inquiries or to notify them of claim investigation results and any ...

Showing results 21-40

Customer Service Investigation information

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How much do customer service investigation jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for customer service investigation in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are popular job titles related to Customer Service Investigation jobs?

For Customer Service Investigation jobs, the most frequently searched job titles are:

Customer Service Representative / Office staff

Denver, CO โ€ข On-site

Camping Companies
Motor Vehicle Manufacturingย โ€ขย 51 - 200 employees

$16.50 - $22.50/hr

Other

Re-posted 6 days ago


Job description

Customer Service Representative / Office Staff

Denver Office - DENVER, CO 80211

Description

Duties will be performed in the Repossession and/or Auto Lending Industries โ€“ including Skip Tracing, Account Management, Collections, & Customer Support. Employees should have a high level of knowledge regarding all areas of investigation, collateral recovery, and customer service. Employees are expected to provide the highest level of customer service to our clients, have a passion for the business, and be willing to go the extra mile for our clients!

Qualifications

Must be at least 20 years old.

You should have experience utilizing Re-Pros software and/or other repossessions software management products.

Have experience in customer service, skip-tracing services, investigations or account services. With knowledge of the repossession process and the complexities involve in it.

Be proficient in computer software applications such as Internet Explorer, Groupwise, and Microsoft Word and Excel.

Have the ability to multi-task and deal with accounts appropriately in a high-stress environment - including updating, receiving, assigning, organizing, & follow up.

Be team & task oriented and skilled at time management.

Understand and be able to follow the laws and regulations that govern the asset recovery profession.

Be able to answer calls from clients and provide appropriate, professional, accurate and timely information.

Communicate professionally with clients to assist in the development of client relationships and new client development.

Be willing to work whatever hours needed when necessary.

Be willing to take and pass the Certified Asset Recovery Specialist (CARS) exam.