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Customer Service Insurance Jobs in Wisconsin (NOW HIRING)

Amorim Cork Composites Inc

Customer Service

Trevor, WI · On-site

$16.75 - $22.25/hr

We are seeking a detail-oriented and analytical Customer Service to join our Sales Support ... Health insurance * Health savings account * Life insurance * Paid time off * Parental leave

Universal Presentation Concepts

Customer Service

Madison, WI · On-site

$14.50 - $20.25/hr

The Customer Service Associate serves as the frontline and first point of contact for external ... Health insurance benefits * Paid holidays * And more Contact Us Phone: 608-222-5658 Fax: 608-222 ...

HyVee

Customer Service

Oregon, WI · On-site

$15.75 - $21.25/hr

Customer Service Department: Grocery FLSA : Non-Exempt General Function Responsible for processing ... insured mail. * Processes Western Union orders. * Processes Western Union orders. * Sells money ...

HyVee

Customer Service

Madison, WI

$16 - $22/hr

Customer Service Department: Grocery FLSA : Non-Exempt General Function Responsible for processing ... insured mail. * Processes Western Union orders. * Processes Western Union orders. * Sells money ...

HyVee

Customer Service

Madison, WI · On-site

$16 - $22/hr

Customer Service Department: Grocery FLSA : Non-Exempt General Function Responsible for processing ... insured mail. * Processes Western Union orders. * Processes Western Union orders. * Sells money ...

Hy-Vee, Inc.

Customer Service

Madison, WI · On-site

$16 - $22/hr

Customer Service Department: Grocery FLSA : Non-Exempt General Function Responsible for processing ... insured mail. * Processes Western Union orders. * Processes Western Union orders. * Sells money ...

Co-Staff Job Board

Customer Service

Delavan, WI

$19 - $21/hr

Customer Service Representative Location: Whitewater, WI Pay: $19-$21/hr DOE Position Type: Temp-to-Hire / Direct Hire We are seeking a Customer Service Representative to join a growing team in ...

New

GENERAL BEVERAGE SALES CO

Customer Service

Kaukauna, WI · On-site

$18 - $20/hr

The Customer Service position is responsible for a variety of customer service responsibilities which can include answering customer/sales calls, prepare daily deposits, enter A/R payments and ...

Kfc

Customer Service

Sheboygan, WI

$12 - $13/hr

The Customer Service is the first face that customers see when they walk through the door or the first voice they hear when they place a drive-thru order so you will set the tone for the Kfc customer ...

Peer Technical

Customer Service

Fond Du Lac, WI

$15.75 - $21.50/hr

You will be taking orders from customers. (Inbound calls only) You will enter them into the system, checking price and delivery if needed. Good phone and computer skills. Detailed work required.

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Showing results 21-40

All JobsCustomer Service Insurance JobsCustomer Service Insurance Jobs in Wisconsin

Customer Service Insurance information

See Wisconsin salary details

$9

$18

$27

How much do customer service insurance jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for customer service insurance in Wisconsin is $18.97, according to ZipRecruiter salary data. Most workers in this role earn between $15.53 and $21.11 per hour, depending on experience, location, and employer.

What are Customer Service Insurance representatives?

Customer Service Insurance representatives are professionals who assist policyholders and potential customers with inquiries related to insurance products, policy details, claims, billing, and coverage options. They serve as the primary point of contact between insurance companies and clients, helping to resolve issues, answer questions, and ensure customer satisfaction. These representatives may work for insurance agencies, brokers, or directly for insurance companies, and are often available via phone, email, or online chat.

What are the key skills and qualifications needed to thrive as a Customer Service Insurance representative, and why are they important?

To thrive as a Customer Service Insurance representative, you need a solid understanding of insurance products, strong problem-solving abilities, and often a high school diploma or relevant certification. Familiarity with customer relationship management (CRM) software, policy management systems, and sometimes state-specific insurance licensing is typical. Outstanding communication, patience, and conflict resolution skills help you handle client inquiries and resolve issues effectively. These skills are crucial to building trust, ensuring customer satisfaction, and maintaining compliance in a regulated industry.

What is the difference between Customer Service Insurance vs Insurance Claims Specialist?

AspectCustomer Service InsuranceInsurance Claims Specialist
Required CredentialsHigh school diploma; insurance-related certificationsHigh school diploma; claims processing certifications
Work EnvironmentOffice, call centers, customer support centersOffice, claims processing departments
Employer & Industry UsageInsurance companies, agenciesInsurance companies, third-party claims firms
Common Search & ComparisonCustomer support roles in insuranceClaims processing and adjustment roles

Customer Service Insurance focuses on assisting clients with policy inquiries, billing, and general support. Insurance Claims Specialists handle the evaluation and processing of claims after incidents. While both roles require insurance knowledge and customer interaction, Claims Specialists are more involved in claims assessment and documentation, whereas Customer Service Insurance emphasizes ongoing client support.

What are some common challenges faced by customer service representatives in the insurance industry, and how can they overcome them?

Customer service representatives in the insurance sector often encounter challenges such as explaining complex policy details to clients, handling sensitive situations like claims or denials, and managing high call volumes. To overcome these, it's important to stay updated on product knowledge, practice empathetic communication, and utilize available support resources such as knowledge bases or team collaboration tools. Building strong problem-solving skills and seeking feedback from peers or supervisors can also help in navigating difficult interactions and improving overall service quality.
What are the most commonly searched types of Customer Service Insurance jobs in Wisconsin? The most popular types of Customer Service Insurance jobs in Wisconsin are:
What are popular job titles related to Customer Service Insurance jobs in Wisconsin? For Customer Service Insurance jobs in Wisconsin, the most frequently searched job titles are:
What job categories do people searching Customer Service Insurance jobs in Wisconsin look for? The top searched job categories for Customer Service Insurance jobs in Wisconsin are:
What cities in Wisconsin are hiring for Customer Service Insurance jobs? Cities in Wisconsin with the most Customer Service Insurance job openings:
Customer Service Insurance jobs near you
Infographic showing various Customer Service Insurance job openings in Wisconsin as of July 2026, with employment types broken down into 95% Full Time, and 5% Part Time. Highlights an 100% In-person job distribution, with an average salary of $39,463 per year, or $19 per hour.

Licensed Insurance Agency Producer ( CSR )

Evolve Insurance Solutions

Stoughton, WI • On-site

$23 - $28/hr

Part-time

Posted 9 days ago

Job description

  • Are you the kind of person who brings the energy, not the excuses?
  • Do you genuinely enjoy helping people and making things happen—with a smile and a can-do attitude?

If you're friendly, confident, organized, and not afraid to pick up the phone, we want to meet you.

At Evolve Insurance Solutions, we’re not your typical agency. We’re a 100% veteran-owned business with a mission to help people protect what matters most, because life never stops evolving—and neither do we. We’re growing, and we’re looking for a part-time licensed insurance producer CSR Rockstar to join us.

What You’ll Be Doing:

  • Providing new customer quotes

  • Helping customers with policy updates and questions

  • Answering and making calls (you’ve gotta like people!)

  • Issuing proof of coverage

  • Drafting emails that are clear and kind

  • Filing claims and verifying coverage

  • Logging service tasks and opportunities—because details matter

What You’ll Get:

  • Competitive hourly pay

  • Monthly productivity bonuses (because hustle deserves reward)

  • Local remote-friendly flexibility

  • A close-knit team that values integrity, service, and good humor

What You Need:

  • A current Property & Casualty license - or be willing to pursue getting one within the first 60 days

  • A willingness to learn, adapt, and grow with a team that’s going places

If you’re looking for more than just a job—and want to be part of something meaningful—apply now and let’s talk.

Evolve Insurance Solutions


Because life changes. We protect what matters.