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Customer Service Insurance Jobs in Utah (NOW HIRING)

Quench It Lehi

Customer Service

Lehi, UT

$15 - $20.50/hr

Responsibilities and Duties Customer Service Sales people focus on speed and accuracy to make the best drinks in Lehi. * Accurately and quickly mix the drink orders placed with the proper syrups ...

Orion180

Customer Experience Manager

Draper, UT · On-site

Our mission is to deliver an exceptional insurance experience through innovative technology, unparalleled customer service, and a comprehensive suite of products. Our vision is to be the premier ...

Collabera

Customer Service

South Jordan, UT

$15.25 - $20.75/hr

Client Facing Service Professionals handle incoming phone calls regarding various service inquiries on Bank accounts. Calls will need to respond with a high degree of accuracy and efficiency, while ...

Liberty Safe

Customer Service Rep

Payson, UT · On-site

$16/hr

Hours are Monday - Friday 8:00 am to 5:00 pm Starting pay is $16.00/hour, and insurance benefits are available within 30 days. JOB SUMMARY The CSR primary responsibility is to provide customers with ...

eSupplements LLC

Customer Service Manager

Vineyard, UT

$50K - $55K/yr

Role Summary We are seeking a dedicated Customer Service Manager to lead our CS department. In this ... Vision insurance * Dental insurance * Employee discount * PTO Schedule * Full-time * Monday ...

U-Haul

Customer Service Representative

Tooele, UT · On-site

$15 - $20.50/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... Life insurance * MetLaw Legal program * MetLife auto and home insurance * Discounts on Apple ...

U-Haul

Customer Service Representative

Price, UT · On-site

$14.50 - $19.75/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... Life insurance * MetLaw Legal program * MetLife auto and home insurance * Discounts on Apple ...

U-Haul

Customer Service Representative

Vernal, UT · On-site

$15.25 - $20.75/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... Life insurance * MetLaw Legal program * MetLife auto and home insurance * Discounts on Apple ...

U-Haul

Customer Service Representative

Tooele, UT

$15 - $20.50/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... Health insurance &Prescription plans,if eligible * Paid holidays, vacation, and sick days,if ...

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All JobsCustomer Service Insurance JobsCustomer Service Insurance Jobs in Utah

Customer Service Insurance information

See Utah salary details

$8

$17

$24

How much do customer service insurance jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for customer service insurance in Utah is $17.11, according to ZipRecruiter salary data. Most workers in this role earn between $13.99 and $19.04 per hour, depending on experience, location, and employer.

What is a customer service insurance representative?

Customer Service Insurance representatives are professionals who assist policyholders and potential customers with inquiries related to insurance products, policy details, claims, billing, and coverage options. They serve as the primary point of contact between insurance companies and clients, helping to resolve issues, answer questions, and ensure customer satisfaction. These representatives may work for insurance agencies, brokers, or directly for insurance companies, and are often available via phone, email, or online chat.

What are the key skills and qualifications needed to thrive as a customer service insurance representative?

To thrive as a Customer Service Insurance representative, you need a solid understanding of insurance products, strong problem-solving abilities, and often a high school diploma or relevant certification. Familiarity with customer relationship management (CRM) software, policy management systems, and sometimes state-specific insurance licensing is typical. Outstanding communication, patience, and conflict resolution skills help you handle client inquiries and resolve issues effectively. These skills are crucial to building trust, ensuring customer satisfaction, and maintaining compliance in a regulated industry.

What is the difference between Customer Service Insurance vs Insurance Claims Specialist?

AspectCustomer Service InsuranceInsurance Claims Specialist
Required CredentialsHigh school diploma; insurance-related certificationsHigh school diploma; claims processing certifications
Work EnvironmentOffice, call centers, customer support centersOffice, claims processing departments
Employer & Industry UsageInsurance companies, agenciesInsurance companies, third-party claims firms
Common Search & ComparisonCustomer support roles in insuranceClaims processing and adjustment roles

Customer Service Insurance focuses on assisting clients with policy inquiries, billing, and general support. Insurance Claims Specialists handle the evaluation and processing of claims after incidents. While both roles require insurance knowledge and customer interaction, Claims Specialists are more involved in claims assessment and documentation, whereas Customer Service Insurance emphasizes ongoing client support.

What are some common challenges faced by customer service insurance representatives, and how can they overcome them?

Customer service representatives in the insurance sector often encounter challenges such as explaining complex policy details to clients, handling sensitive situations like claims or denials, and managing high call volumes. To overcome these, it's important to stay updated on product knowledge, practice empathetic communication, and utilize available support resources such as knowledge bases or team collaboration tools. Building strong problem-solving skills and seeking feedback from peers or supervisors can also help in navigating difficult interactions and improving overall service quality.
What are popular job titles related to Customer Service Insurance jobs in Utah? For Customer Service Insurance jobs in Utah, the most frequently searched job titles are:
What job categories do people searching Customer Service Insurance jobs in Utah look for? The top searched job categories for Customer Service Insurance jobs in Utah are:
What cities in Utah are hiring for Customer Service Insurance jobs? Cities in Utah with the most Customer Service Insurance job openings:
Customer Service Insurance jobs near you
Infographic showing various Customer Service Insurance job openings in Utah as of July 2026, with employment types broken down into 1% As Needed, 76% Full Time, 21% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $35,593 per year, or $17.1 per hour.

Customer Service

Quench It Lehi

Lehi, UT

$15 - $20.50/hr

Part-time

Re-posted 8 days ago

Job description

Job Summary

Quenchit Soda Lehi is currently looking for great people who can work mornings between 7am and 3pm Mon thru Fri (or varying hours between those times) No weekends or holidays required! Employees will be required to make drinks, take orders, and provide great service with a smile. We hire happy people who enjoy serving others to make customers smile. Our products are custom made in local bakeries and mixed for happiness in a cup. We train each person to follow our recipes and processes to make a trip to Quenchit Lehi a speedy and happy experience.

Responsibilities and Duties
Customer Service Sales people focus on speed and accuracy to make the best drinks in Lehi.


  • Accurately and quickly mix the drink orders placed with the proper syrups, purees, and/or creams.
  • Process orders accurately with a smile on our point of sale equipment.
  • Deliver orders in proper sequence so each customer has their expectations exceeded.
  • Maintain the highest standards of Food Safety and strictly follow food handlers procedures.
  • Properly clean food prep surfaces, preparation utensils, floors, refrigerators, and freezers.
  • Complete each shift with speed, accuracy, and above all, having fun while serving the customer!

Qualifications and Skills
We will teach and develop all successful applicants who want to work serving drinks and snacks with a smile!


  • Customer Service Experience preferred
  • Adaptability to fast paced drink production environment
  • Ability to adjust to unique orders and think quickly
  • Strong technology experience with tablets and touchscreen equipment
  • Desire to learn new things and follow proprietary recipes
  • Honesty and integrity in processing customer orders

Company Culture
Quenchit Lehi is a fun work place designed to be a fast paced and exciting. Our team loves to deliver unique recipes and gourmet baked products. We maintain short shifts that pass the time quickly while offering free drinks to our team members while on shift.


  • Flexible shifts with no evenings, weekends or holidays required.
  • Can work around school holidays so this is a great job for the stay at home parent!
  • Time off by request
  • Development for Shift Supervisor promotion
  • Drinks courtesy of the business while on shift
  • Happiness in a Cup

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