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Customer Service Insurance Jobs in Midvale, UT (NOW HIRING)

Entrata

Insurance Customer Service Representative

Lehi, UT · Hybrid

$17.45 - $27.31/hr

The CSR will provide essential customer support within the insurance domain, utilizing foundational knowledge to address routine inquiries, policy updates, and basic problem-solving tasks. This role ...

Entrata

Insurance Customer Service Representative

Lehi, UT · Hybrid

$37K - $51K/yr

The CSR will provide essential customer support within the insurance domain, utilizing foundational knowledge to address routine inquiries, policy updates, and basic problem-solving tasks. This role ...

Entrata

Insurance Customer Service Representative

Lehi, UT · On-site

$17.45 - $27.31/hr

The CSR will provide essential customer support within the insurance domain, utilizing foundational knowledge to address routine inquiries, policy updates, and basic problem-solving tasks. This role ...

StaffMyAgency LLC

INSURANCE AGENT TRAINEE

Draper, UT · On-site

$41K - $96K/yr

We will provide full one-on-one training in sales, customer service, insurance knowledge, and marketing techniques. Base Pay + Commission! Responsibilities: * Provide quotes, pricing, and other ...

StaffMyAgency LLC

INSURANCE AGENT TRAINEE

Herriman, UT · On-site

$41K - $96K/yr

We will provide full one-on-one training in sales, customer service, insurance knowledge, and marketing techniques. Base Pay + Commission! Responsibilities: * Provide quotes, pricing, and other ...

StaffMyAgency LLC

INSURANCE AGENT TRAINEE

Lehi, UT · On-site

$41K - $96K/yr

We will provide full one-on-one training in sales, customer service, insurance knowledge, and marketing techniques. Base Pay + Commission! Responsibilities: * Provide quotes, pricing, and other ...

StaffMyAgency LLC

INSURANCE AGENT TRAINEE

Draper, UT · On-site

$41K - $96K/yr

We will provide full one-on-one training in sales, customer service, insurance knowledge, and marketing techniques. Base Pay + Commission! Responsibilities: * Provide quotes, pricing, and other ...

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Customer Service Insurance information

See Midvale, UT salary details

$9

$17

$25

How much do customer service insurance jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for customer service insurance in Midvale, UT is $17.73, according to ZipRecruiter salary data. Most workers in this role earn between $14.52 and $19.71 per hour, depending on experience, location, and employer.

What are Customer Service Insurance representatives?

Customer Service Insurance representatives are professionals who assist policyholders and potential customers with inquiries related to insurance products, policy details, claims, billing, and coverage options. They serve as the primary point of contact between insurance companies and clients, helping to resolve issues, answer questions, and ensure customer satisfaction. These representatives may work for insurance agencies, brokers, or directly for insurance companies, and are often available via phone, email, or online chat.

What are the key skills and qualifications needed to thrive as a Customer Service Insurance representative, and why are they important?

To thrive as a Customer Service Insurance representative, you need a solid understanding of insurance products, strong problem-solving abilities, and often a high school diploma or relevant certification. Familiarity with customer relationship management (CRM) software, policy management systems, and sometimes state-specific insurance licensing is typical. Outstanding communication, patience, and conflict resolution skills help you handle client inquiries and resolve issues effectively. These skills are crucial to building trust, ensuring customer satisfaction, and maintaining compliance in a regulated industry.

What is the difference between Customer Service Insurance vs Insurance Claims Specialist?

AspectCustomer Service InsuranceInsurance Claims Specialist
Required CredentialsHigh school diploma; insurance-related certificationsHigh school diploma; claims processing certifications
Work EnvironmentOffice, call centers, customer support centersOffice, claims processing departments
Employer & Industry UsageInsurance companies, agenciesInsurance companies, third-party claims firms
Common Search & ComparisonCustomer support roles in insuranceClaims processing and adjustment roles

Customer Service Insurance focuses on assisting clients with policy inquiries, billing, and general support. Insurance Claims Specialists handle the evaluation and processing of claims after incidents. While both roles require insurance knowledge and customer interaction, Claims Specialists are more involved in claims assessment and documentation, whereas Customer Service Insurance emphasizes ongoing client support.

What are some common challenges faced by customer service representatives in the insurance industry, and how can they overcome them?

Customer service representatives in the insurance sector often encounter challenges such as explaining complex policy details to clients, handling sensitive situations like claims or denials, and managing high call volumes. To overcome these, it's important to stay updated on product knowledge, practice empathetic communication, and utilize available support resources such as knowledge bases or team collaboration tools. Building strong problem-solving skills and seeking feedback from peers or supervisors can also help in navigating difficult interactions and improving overall service quality.
What job categories do people searching Customer Service Insurance jobs in Midvale, UT look for? The top searched job categories for Customer Service Insurance jobs in Midvale, UT are:
What cities near Midvale, UT are hiring for Customer Service Insurance jobs? Cities near Midvale, UT with the most Customer Service Insurance job openings:
Customer Service Insurance jobs near you

INSURANCE AGENT TRAINEE

Farmers Insurance - District 7630

Herriman, UT

Full-time

Posted 19 days ago

Job description

We are looking for individuals who are looking to enter the financially lucrative world of insurance! Our producer program allows you to work and be mentored by one of our district's most successful agents. We will provide full one-on-one training in sales, customer service, insurance knowledge, and marketing techniques.

Base Pay + Commission!

Responsibilities:

  • Provide quotes, pricing, and other information to prospective and existing clients.
  • Ensure all quotes procedures and practices are compliant with Farmers guidelines and procedures.
  • Meet new business sales goals by working existing leads, developing new leads, and marketing appropriate products.

Requirements:

  • Able to obtain or currently hold a Property & Casualty license and a Life & Health License. (We will help and pay for pre-licensing for candidates who do not currently hold an insurance license)
  • Outgoing, confident, and assertive individual.
  • Quick Learner and team player.
  • Committed to growth.
  • Must pass credit and background check.

Previous Sales, Marketing, or networking experience is a plus!